coachfederation.org/icfglobal2012 ©2012, adaptiv learning systems coachfederation.org/icf...
TRANSCRIPT
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Coachfederation.org/ICFGlobal2012
Guide Yourself – And Your Clients – To Greater Resilience & Connection
Dean M. Becker (USA)Managing Director, Adaptiv Learning Systems
VP, Corporate Business Development, Kelleher Associates
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Agenda
The Adaptiv Resilience Model7 Factors7 Skills
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Agenda
The Adaptiv Resilience Factor Inventory®
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Agenda
Resilience Skills “Test Drive”
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Agenda
The Adaptiv / Hay Group Resilience Workbook
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Agenda
Additional Resourceshttp://adaptivlearning.com/coaches0302
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Resilience is key
“More than education, more than experience, more than training, it’s resilience that determines who succeeds and who fails.”
Dean Becker, CEO, Adaptiv Learning Systems -
“How Resiliency Works”, Harvard Business Review, 2002.
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
The Resilient Person (Handout Page 3)
Think about the most resilient person you know – or admire
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
The Resilient Person
Share with 2-3 others:
What qualities make them resilient?
Learned? Innate? Both?
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
A Brief History of Adaptiv
• 1997 - Core content licensed from University of Pennsylvania – Dept. of Psychology – Seligman lab
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
A Brief History
• Research-based, empirically validated, skills-based training
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
A Brief History
• The RFI - Valid & reliable resilience assessment
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
A Brief History
• To date:• 26,000+ measured• 20,000+ trained• 1,500+ coached
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
“The research also shows that more than genetics, more than intelligence, more than any other factor, it is Thinking Style that determines who is resilient and who is not.”
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Thinking Styles•Habits in how we …
• View the world• View ourselves• View our future• Think about events and their causes• Think about how the world should be
•Learned from parents•Firm by 8, concrete by 18•Short cuts under stress•Often inaccurate
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
The 7 Adaptiv Resilience Factors
(Handout, Page 5)
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
The Resilience Factor Inventory®
(RFI)
Handout, page 6
More on Coach Resource Pagehttp://adaptivlearning.com/coaches0302
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Resilience Factor Inventory® (RFI) Profile
Emotion Regulation
Impulse Control
Causal Analysis
Self-Efficacy Optimism Empathy Reaching
Out RQ
Adaptiv Norm 76 77 66 77 60 67 74 71
020406080
100
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
3. Navigating Around Your Problem Icebergs
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
4. Getting Flexible Around Your “Why? Style”
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
5. Harnessing Your Positive Emotions
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
6. Tapping Into Your Positive Icebergs
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
The 7 Resilience Skills
1. Discovering Your Emotion Radar
2. Avoiding Thinking Traps
3. Navigating Problem Icebergs
4. Getting Flexible Around Your “Why?” Style
5. Harnessing Positive Emotion Radars
6. Tapping Into Positive Icebergs
7. Creating Connection
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Epictetus
•“We are disturbed not by events, but by the views we take of events”
•Born in the Greek city of Hierapolis in 55 C.E.
•Slave of Rome
•Physically abused
•No control over events
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Thinking, Feeling, Doing
Event
Our Thoughts
Impact:What we feeland do
© 2012 Adaptiv Learning Systems
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Emotion Radar Practice (handout page 12)
• EventYou’ve been working much longer hours for the past several weeks, coaching clients, doing business development, handling administrative tasks, attending ICF meetings, balancing work and home, and responding to shifting priorities. You get home at the end of a particularly tough week and your spouse/partner complains that you’re a workaholic and need to start making your relationship more of a priority.
• Thoughts – What would go through your mind like tickertape in that instant – not 5 minutes or even 5 seconds later?
• Impact – What would you feel and do in that moment?
Common Emotion RadarsTypical Thought Reaction Radar Emotion
“I’m not managing this relationship very well.” Loss Sadness
“This isn’t good – what if he’s really unhappy?” Future Threat Anxiety
“I deserve more support than I’m getting!” Violation of Your Rights
Anger
“There’s nothing I can do about this.” Lack of Resources
Frustration
“She’s right. She deserves better.” Violation of Another’s Rights
Guilt
“He really caught me out this time.” Loss of Standing Embarrassment
“It’s wrong to put work above family.” Violation of Your Own Standards
Shame
“We’ve worked through this before and can do it again.”
Neutral OK
“This proves it – she really loves me!!!” All is well! Delirious Happiness
Emotion Radars
Radar Emotion
Violation of Your Rights Anger
Future Threat Anxiety
Lack of Resources Frustration
Loss – Real World or Esteem Sadness
Loss of Standing Embarrassment
Violation of Others Guilt
Violation of Own Standards Shame
© 2012 Adaptiv Learning Systems
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
A 2-Way Skill
How can you use this tool to increase your own resilience?
How could you use this tool with:
your clients?
your friends?
your family members?
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Emotion Radar Coaching Practice
• Goal – Communicate more effectively with a client
• See handout, page 12
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
The Resilience Workbook
• Joint Adaptiv/Hay Development• Published December, 2010• Design Objectives• Potential Applications
– General intro to Adaptiv resilience model– Adjunct to resilience training– Coaching tool – See handout, pages 14 -15
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Additional Resources• “The Resilience Factor” (Reivich & Shatté)
• Adaptiv Website: http://adaptivlearning.com
• Coach Resource Page: http://adaptivlearning.com/coaches0302
• Me: [email protected]
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Shrinking Connections
•NIMH – 10x clinical depression•Consensus – loss of connection to institutions larger than self
• extended family, community, nation, political institutions, faith, religion, spirituality, values
•Our research:• Circles of Job Connection, Job Satisfaction,
Resilience• Circles of Life Connection, Life Satisfaction,
Resilience
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
3 Levels of Job Connection
Level 1 – Pay, Benefits
Level 2 – The Work, Colleagues
Level 3 – Contribution to Something Larger than Self
Job Connection and Job Satisfaction
Level 1: in the job for the pay, benefitsLevel 2: enjoy the challenge, the work, the peopleLevel 3: contributing to something bigger
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
5.3 7.4 8.1
Pay, Benefits Work, People, Challenge Greater GoodJo
b S
atis
fact
ion
Job Connection & Resilience
50.0
55.0
60.0
65.0
70.0
75.0
67.0 70.4 73.4
Pay, Benefits Work, People, Challenge
Greater Good
Res
ilie
nce
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Job Connection Homework
•Consider the following questions:• Why did you join/start your company?
• Why this this and not another company?
• Why do you stay?
• What else besides pay check/benefits do you get from your job?
• What other Level 2 or Level 3 connections can you make to your job?
• What’s getting in the way of those higher level connections?
• How can you overcome that?
Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems
Creating Meaning In Your Life
Viktor E. Frankl –
“Man’s Search for Meaning”
“He who has a “Why” can bear any “How” ”.
“Ever more people today have the means to live, but no meaning to live for.”
“Everything can be taken from a man or a woman but one thing - the last of human freedoms - to choose one's attitude in any given set of circumstances, to choose one's own way.”