CoachingCoaching

• “ “ Coaching is unlocking a persons Coaching is unlocking a persons potential to maximise their own potential to maximise their own performance. It helps them to learn rather performance. It helps them to learn rather than teach than teach

them”them” Coaching for Performance, John Whitmore Coaching for Performance, John Whitmore

Coaching is Coaching is helpinghelping

people to change in the people to change in the wayway

they wish, and go in the they wish, and go in the directiondirection

they themselves want they themselves want

CoachingCoaching• Google hits:Google hits:

– Coaching = 86,000,000Coaching = 86,000,000– Coaching + Development = 31,7000,000Coaching + Development = 31,7000,000– Coaching + Business = 40,600 000Coaching + Business = 40,600 000– Coaching + Leadership = 7,290,000Coaching + Leadership = 7,290,000– Performance Coaching = 340,000Performance Coaching = 340,000– Performance Coaching (UK only) = 71,300Performance Coaching (UK only) = 71,300

CoachingCoaching• A coach is neither a counsellor nor a A coach is neither a counsellor nor a

therapisttherapist• A coach guides the individual to A coach guides the individual to

explore,explore,

experiment, and learn new skillsexperiment, and learn new skills• A coach avoids advising orA coach avoids advising or

instructinginstructing

CoachingCoaching

• Coaching does not focus upon Coaching does not focus upon what has gone before. It is totally what has gone before. It is totally focussed upon where the focussed upon where the individual is individual is nownow and and where they want to be in the where they want to be in the futurefuture

CoachingCoaching

• Principles of coaching:Principles of coaching:

– The person being coached is resourcefulThe person being coached is resourceful– The coach’s role is to spring loose the The coach’s role is to spring loose the

individual’s resourcefulnessindividual’s resourcefulness– The person being coached sets the The person being coached sets the

agendaagenda– The coach and person being coached The coach and person being coached

are equalsare equals– Coaching is about action and changeCoaching is about action and change

CoachingCoaching

• What are the barriers toWhat are the barriers to

your success?your success?

CoachingCoaching

The biggest barrier is YOUThe biggest barrier is YOU

Performance = potential – Performance = potential – interfeinterferencerence

(“The inner game of ….”)(“The inner game of ….”)

“If you really want to do something,

you'll find a way. If you don't, you'll find

an excuse!”

Coaching: GROW Coaching: GROW ModelModel

Goal Options

Reality

Will

Topic

CoachinCoachingg

How will you know When you have

got it?

What are your options?

What’s stopping you?

What are you goingto do now?

What do you want?

CoachingCoaching

• If you continue to do what you have always If you continue to do what you have always done you will get what you’ve always gotdone you will get what you’ve always got

• If your doing something that is If your doing something that is not working, do something not working, do something differentdifferent

There is no There is no failure failure

only only feedback feedback

Coaching QuestionsCoaching Questions• What do you want to achieve?What do you want to achieve?

– Improve a relationshipImprove a relationship– Manage time betterManage time better– Acquire a new skillsAcquire a new skills– Feel more confidentFeel more confident– Find a way forwardFind a way forward

CoachingCoaching• (T) What do you want to achieve?(T) What do you want to achieve?

– What is the focus of this meeting?What is the focus of this meeting?– What by the end of this session, What by the end of this session, what would be a good outcome?what would be a good outcome?– What do you want to work What do you want to work on today?on today?

- Develop the - Develop the want aswant as

a positivea positive - Be as - Be as

SMART asSMART as practical practical

Coaching QuestionsCoaching Questions

• (G) How will you know when you have got (G) How will you know when you have got it?it?– What will it be like?What will it be like?– How will you feel?How will you feel?– What will be different?What will be different?– What will you be doing?What will you be doing?

Use sensory Use sensory evidenceevidence

such as sound, see, such as sound, see, feel feel

Coaching QuestionsCoaching Questions

• (R) What’s stopping you?(R) What’s stopping you?– What are some of the perceived What are some of the perceived

barriers?barriers?– What are the limitations that you What are the limitations that you

place uponplace upon yourself? yourself?– What might be some of the What might be some of the

consequences ofconsequences of achieving what you achieving what you want?want?

Coaching QuestionsCoaching Questions• (O) How might you achieve this?(O) How might you achieve this?

– What resources do you have?What resources do you have?– What has worked for you in the past?What has worked for you in the past?– What is your level of motivation?What is your level of motivation?– Who might be able to help Who might be able to help

you?you?

Coaching QuestionsCoaching Questions• (W) So what are you going to do?(W) So what are you going to do?

– Close the dealClose the deal– Be specificBe specific– Remember to consider rewardsRemember to consider rewards

CoachingCoaching

• The art of coaching is to assist The art of coaching is to assist the individual to identify their the individual to identify their own answers to a stated own answers to a stated situation situation

SummarySummary

• Coaching enables clients to:– Remember what has been forgotten– Find the motivation to take action– Develop practical strategies for higher

performance– Deliver effectively against defined targets– Commit to improvement– Communicate more clearly and with

more impact

CoachingCoaching

• Formula for Success:Formula for Success:

– Know your outcomeKnow your outcome– Take action to achieve this outcomeTake action to achieve this outcome– Evaluate your actions to determine Evaluate your actions to determine

degree of successdegree of success– Be flexible, be prepared to modify or Be flexible, be prepared to modify or

change actionschange actions

(Jill Rodgers, (Jill Rodgers, 2004)2004)

Coaching

• It is suggested that Thomas Edison was asked if he ever got discouraged when his first 700 trials failed to work, replied, “I haven’t failed I’ve discovered 700 ways how not to do it.”