coaching leadership
TRANSCRIPT
Coaching & Leadership
How does a successful team environment work?Maria Ruokonen & Lauri Holja,
Less Miserables
ContentsHow is leadership changing?
Leading is not just vertical action
What is coaching in leadership`
How to use it in practice?
Leadership is changing?
Main Responisibilities of the Team Leader:• Leading by example• Guiding, inspiring and motivating the team• Listen and try to understand the people you lead. Interact
with them as individuals
Research: How to lead generation Y teams to success?
1. Honest 1.Honest
2. Forward-looking 2. Forward-looking
3. Competent 3. Inspiring
4. Inspiring 4. Cooperative
11. Cooperative 10. Competent
Traditional Generation Y
Holja, L., 2014. Oleelliset ominaisuudet johdettaessa Y- sukupolven osuuskuntia menestykseen
Kouzes J. & Posner B., 2012. Leadership Challenge. 5th edition.
Who to lead?Self (55%)
Starting point of changeUnderstand your own characteristics(swot)
Peers (20%)Help people to shine around you, think how you can helpSolve challenges togetherTogether more than the sum of parts
Supervisors(20%)Help your supervisor in making decision through transparencyCreating goals and objectives together
“Subordinates” (5%)Create new leadersDon’t assume you know best, get ideas from people around youShare the power, lead by example, listen and coach
Hock, Dee "The Art of Chaordic Leadership" Leader to Leader
What is coaching in leadership?
“ Honesty is the most important part of the supervisor-employee interaction. ”
-Kouzes J. & Posner B., 2012. Leadership Challenge.
1. Building the Trust
Connect words with action
Decision on following the leader
Trust requires active building form both parties
2. Purpose of the Actions
Transparency
“Why are we doing this?”
Willingness to know what we are doing
“How is this a part of the bigger picture?”
3. FeedbackConstructive feedback
Receiving feedback needs parctising
Complaining or suggesting better option
Safe and supportive environment
Leaders are people like everyone else
4. What Motivates?Reward / Fear / Responisibility
OR
Experiencing the importance of the work
Daniel Pink: “Carrots & sticks are so last century. Drive says for 21st century work, we need to
upgrade to autonomy, mastery & purpose.”
Coaching in Practice
ListeningReflectingRephrasingMaking summariesAsking questions
Offering alternativesGiving feedbackGiving ideas and tipsInstructingInstructing straightforwardly
CoachingNon-directive
Pull more than push
InstructiveDirective
Push more than pull
C o
a c
h i n
g
s t
y l e
What is Dialogue?
Challenges in Interaction
Automation
By understanding the theory of dialoguewe can move away from this
They are so wrong
I was think-ing
Can we al-rea-dy
change the topic..
In MY opin-ion
Dialogue1. Listening
2. Respecting
3. Voicing
4. WaitingIsaacs, W (1999) - Dialogue and the art of thinking together
Dialogue of a High-Performance Team
Positivity 6 1 Negativity
Talking about Others 1 1
Talking about Us
Open Questions 1 1 Claims
Losada M. & Heaphy E. (2004) - The Role of Positivity and Connectivity in the Performance of Business Teams.
DialogueThe Coach enables the dialogue
Understanding the basics of dialogue
Thinking together
Individuals responisibility of the dialogue
Lets Discuss!What was new / most interesting?
What would you like to change in your place of work?