4213 SE 6th PlaceCape Coral, FL. 33904

PHONE (239)980-2062E-MAIL coleenteresa@yahoo.com

Coleen O’BrienEducation:

2003 Penn State University State College, PABS, Organizational Leadership

1996 Management Development Program Philadelphia, PASix Month Program Focused on Retail Management

Professional Experience:

2013-Present BRFS/Gap Inc. Fort Myers, Fl.General Manager Manage a 3+ million dollar store location. Manage all field focuses for Brand within my store environment Manage all internal pipelining, growth in store environment thru external talent Manage growth thru customer experience/enhancement

2008-2013 Gap Inc. Atlanta, GA/Estero, Fl.Assistant Manager Manager of three different store locations in Atlanta, involving all divisions, Gap, Gap kids, Baby gap, and Gap

body.

Managed direct reports thru store operations, payroll, budgeting, human resources, visual merchandising, and supply management.

District responsibility included traveling between locations to help strength core manage team and sales staff.

2004-2006 Market Connect Group Atlanta, GA

District Manager

Manage a territory of five states, which include GA/NC/SC/TN/AL.

Recruit, hire, train and manage a district of In Store and Selling Specialists.

Perform Quality Assurance on Field Merchandisers, In Store and Selling Specialists.

Required to maintain sales goals, in store operations, budgeting, human resources, visual merchandising, and supply management.

2000 Gap Inc. Charleston, SCRegional Coordinator

Selected by regional management to coordinate and direct the operations leading up to and including the opening of new stores within the Southeast Region.

Coordinated the activities of contractors during construction phase, suppliers during initial stocking, and hiring and training of store staff.

1999-2000 Gap Inc. Charleston, SCDistrict Trainer and Auditor

Selected by district management to conduct formal training and audits within the District of Charleston.

Auditing functions included verifying compliance with company policies and government regulations, auditing store receipts and register functions, and testing employee’s situational knowledge.

The training included topics on selling techniques, merchandise knowledge, store computer network operations, and enhancing customer relationships.

1995 - 2000 Gap Inc. Philadelphia, PA / Virginia Beach, VA / Orlando, FL / Charleston, SC

Sales Associate/Assistant Manager/Associate Manager At Four Stores In Four States

Manage store operations, payroll, budgeting, human resources, visual merchandising, and supply management.

Worked directly with regional and district management to integrate the Gap and Gap Kids stores at several locations.

Directly managed 28 to 52 personnel, depending on the season, to ensure successful operation of the store within corporate guidelines in an effort to maximize revenue.

Additional Professional Activities:

2000 Charleston, SCFounded, managed and operated Muzzig Satellites, LLC, a satellite television sales and installation company in Charleston, SC. Responsible for the addition and maintenance of more than 300 customers and four distributors during a one-year period.

Software: Microsoft Office, Adobe, Excel, PowerPoint

Hobbies & Community Service:

Physical Fitness, Dancing, Painting, Golf

Hands on Atlanta, Toys for Tots, Back to School drives, Community Service Leader for Gap Inc. Family Sponsorship Programs.

References:Available upon request.