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HUMAN RESOURCES

02-july-20091

Employee Engagement:Cochin Port TrustEmployee Engagement:Cochin Port Trust

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Company profile

Cochin Port Trust

Company profile

Cochin Port Trust

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• India is serviced by 12 major ports and 185 notified minor and intermediate port.

• present this ports are handle about 75%of maritime cargo of the country.

• India is serviced by 12 major ports and 185 notified minor and intermediate port.

• present this ports are handle about 75%of maritime cargo of the country.

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• Cochin Port is located on the Willing don Islan

• The Cochin Port Trust newly launched E-Thuramukham, a comprehensive Enterprise Resource Planning (ERP) becoming the first Indian port.

• Cochin Port is located on the Willing don Islan

• The Cochin Port Trust newly launched E-Thuramukham, a comprehensive Enterprise Resource Planning (ERP) becoming the first Indian port.

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MissionMission

• The Mission of the Cochin Port Trust is to provide dependable, cost-effective Port services through modern and efficient infrastructure coupled with high quality, customer friendly services.

• The Board of Trustees, the employees and all stakeholders of the Port shall work as a team in an open, positive, collaborative and cooperative manner.

• The Mission of the Cochin Port Trust is to provide dependable, cost-effective Port services through modern and efficient infrastructure coupled with high quality, customer friendly services.

• The Board of Trustees, the employees and all stakeholders of the Port shall work as a team in an open, positive, collaborative and cooperative manner.

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Vision Vision

The vision of the Cochin Port is to serve the country as

• A public service provider • An economic development facilitator• A Business enterprise• An environmental conservator

The vision of the Cochin Port is to serve the country as

• A public service provider • An economic development facilitator• A Business enterprise• An environmental conservator

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GoalsGoals

–Strengthening our competitive position

–Maximizing space and infrastructure utilization

–Strengthening our competitive position

–Maximizing space and infrastructure utilization

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EMPLOYEE ENGAGEMENT

EMPLOYEE ENGAGEMENT

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Gallup 12 model questionnaireGallup 12 model questionnaire

• Gallup being one of oldest the consulting organisation {in conducting engagement survey}

• creates a feedback system for employers that would identify and measure elements of worker engagement

• Hundreds of focus groups and thousands of interviews with employees in a variety of industries, Gallup came up with the Q12,

• 12-question survey will help to identifies strong feelings of employee engagement.

• Gallup being one of oldest the consulting organisation {in conducting engagement survey}

• creates a feedback system for employers that would identify and measure elements of worker engagement

• Hundreds of focus groups and thousands of interviews with employees in a variety of industries, Gallup came up with the Q12,

• 12-question survey will help to identifies strong feelings of employee engagement.

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IES Survey 2003IES Survey 2003

• Institute for Employment Studies

• IES’ 2003 attitude survey was conducted among 10,000 employees in 14 organisations.

• Institute for Employment Studies

• IES’ 2003 attitude survey was conducted among 10,000 employees in 14 organisations.

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The Engagement ModelThe Engagement Model

Training Development and CareerTraining Development and Career

Immediate ManagementImmediate Management

Performance and appraisalPerformance and appraisal

CommunicationCommunication

Fair treatmentFair treatment

Pay and benefitsPay and benefits

Health and safetyHealth and safety

CooperationCooperation

Family friendlinessFamily friendliness

Job satisfactionJob satisfaction

Feeling ValuedAnd InvolvedFeeling ValuedAnd Involved EngagementEngagement

Source: IES Survey 2003Source: IES Survey 2003

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RESEARCH DESIGN RESEARCH DESIGN

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OBJECTIVES OF THE STUDYOBJECTIVES OF THE STUDY

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1. To identify the important elements which influence the employee engagement in Cochin Port Trust2. To identify the relation between following elements and the employee’s in Cochin port trust.

•Training, development and carrier •Communication•Equal opportunities and fair treatment•Pay and benefits•Job satisfaction•Performance and appraisal•Health and safety•Co-operation

1. To identify the important elements which influence the employee engagement in Cochin Port Trust2. To identify the relation between following elements and the employee’s in Cochin port trust.

•Training, development and carrier •Communication•Equal opportunities and fair treatment•Pay and benefits•Job satisfaction•Performance and appraisal•Health and safety•Co-operation

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• Sampling Design Proportional Quota Sampling

• Sample unit

Employees of the all (seven main department and two sub department) departments including four classes of cochin port trust.

• Sample size Out of the 4306 employees in the organization a sample of

150 respondents were selected for study.

• Sampling Design Proportional Quota Sampling

• Sample unit

Employees of the all (seven main department and two sub department) departments including four classes of cochin port trust.

• Sample size Out of the 4306 employees in the organization a sample of

150 respondents were selected for study.

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• Data collection

The data was collected from the respondents using

a standardized questionnaire and interview method. The

non-directive interview method was also adopted where we

encouraged the respondent to talk about their complete

feelings. Discussions were also conducted with the

employees.

• Data collection

The data was collected from the respondents using

a standardized questionnaire and interview method. The

non-directive interview method was also adopted where we

encouraged the respondent to talk about their complete

feelings. Discussions were also conducted with the

employees.

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STATISTICAL TOOLS STATISTICAL TOOLS

• Software : SPSS 11.5

• Tools:

Karl Pearson’s correlation coefficient

Chi-square test

Comparison of means

• Software : SPSS 11.5

• Tools:

Karl Pearson’s correlation coefficient

Chi-square test

Comparison of means

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DATA ANALYSIS

DATA ANALYSIS

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Correlation between Dependent variable And Independent variablesCorrelation between Dependent variable And Independent variables

variable Pearson correlation(value)

Relation

Training .500 Moderate positive correlation

Communication .333 Weak positive correlation

Equal opportunity and fair treatment

.628 Strong positive correlation

Co-operation .505 Moderate positive correlation

Job satisfaction .571 Strong positive correlation

Performance appraisal .583 Strong positive correlation

Pay and benefits .498 Weak positive correlation

Health and safety .379 Weak positive correlation8 April 202319

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Chi-Square valuesChi-Square values

Variables Chi-square value Critical value

Training 104.560 (df 5) 15.0863

Communication 96.347 (df 3) 11.34

Equal opportunity and fair treatment 165.520(df 5)

15.08

Co-operation 115.067(df 3) 11.34

Job satisfaction 98.160(df 3) 11.34

Performance appraisal 99.333(df 4) 13.27

Pay and benefits 96.067(df 4) 13.27

Health and safety 104.342(df 3) 11.34

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significant at the 0.01 level (2-tailed)

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FindingsFindings

• Class I employees are more involved in their work and class III shows the low level of involvement.

• We find the 20-30 and above 50 age groups are shows the high rate of work involvement compares to others.

• Male employees are more involved than the female employees.

• Accounts and marine department shows the high rate of involvement and civil department shows low rate.

• Class I employees are more involved in their work and class III shows the low level of involvement.

• We find the 20-30 and above 50 age groups are shows the high rate of work involvement compares to others.

• Male employees are more involved than the female employees.

• Accounts and marine department shows the high rate of involvement and civil department shows low rate.

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SUGGESTIONSSUGGESTIONS

1. Workload of the employee can be reduced by providing latest equipments, Conduct the awareness programs of health and safety measures. Hence it will increase the commitment of employees towards their work.

2. In order to increase the commitment level of employee’s, adequate recognition and appreciation should be given for the successful completion of designated works.

1. Workload of the employee can be reduced by providing latest equipments, Conduct the awareness programs of health and safety measures. Hence it will increase the commitment of employees towards their work.

2. In order to increase the commitment level of employee’s, adequate recognition and appreciation should be given for the successful completion of designated works.

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3. Direction and guidance should be given at right time so as to increase the performance of employees. That will help to increase the employee’s involvement level.

4. An appraisal system based on continuous evaluation relating to various aspects of the work of an employee

3. Direction and guidance should be given at right time so as to increase the performance of employees. That will help to increase the employee’s involvement level.

4. An appraisal system based on continuous evaluation relating to various aspects of the work of an employee

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5. Internal communication among the employees should be increased, by conducting certain programs among the inter-departments, will help the employee to get more involvement to the company.

6. In order to ensure that right person is being promoted to the right post the company should review its present promotion policy.

5. Internal communication among the employees should be increased, by conducting certain programs among the inter-departments, will help the employee to get more involvement to the company.

6. In order to ensure that right person is being promoted to the right post the company should review its present promotion policy.

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7. The mission, vision and policy of the organization should be clearly defined to each and every employee recruited in.

7. The mission, vision and policy of the organization should be clearly defined to each and every employee recruited in.

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RAHEENA : NRAHEENA : NPresented by Presented by

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rahnamudapuram@gmail.com