code of conduct uninter
TRANSCRIPT
CODE OF
CONDUCT
Uninter
NO SHORTCUTS.
ALWAYS FORWAD!
SUMMARY
PAG. 04 MESSAGE FROM THE CHAIR
PAG. 06 CORPORATE IDENTITY
PAG. 09 PRINCIPLES OF THE UNINTER GROUP
PAG. 10 WE BELIEVE
PAG. 11 SCOPE AND APPLICATION
PAG. 14 AIMS OF THE CODE OF CONDUCT
PAG. 15 ASSET, LABOR AND LABOR HEALTH SECURITY
PAG. 18 INFORMATION SECURITY AND CONFIDENTIALITY
PAG. 22 ADEQUATE CONDUCTS
PAG. 31 CONFLICT OF INTERESTS
PAG. 34 COMPLAINT CHANNEL
PAG. 35 ETHICS, RISKS AND COMPLIANCE COMMITTEE
PAG. 36 REMEMBER! IT IS PROHIBITED...
PAG. 37 ACKNOWLEDGEMENT OF RECEIPT AND AGREEMENT
PAG. 39 GENERAL PROVISIONS
MESSAGE
FROM THE CHAIR
Prof. Wilson Picler
President and founder of Uninter Educacional
Some say, on the grapevine, that the world é belongs to the "smart", to those who "get along"
and take advantage of everything. In fact, this is a big
lie. The world does not, and never has, belonged to
the "smart". The world belongs to honest, simple and
true people. The "cleverness" based on ripping
people off only corrupts and destroys, while acting
with honesty ennobles the soul and elevates true
values.
Honesty is guided by ethics and straight conduct.
It forges and builds future generations, edifies and
dignifies the history of our civilization.
The Uninter Group has been the result of the daily
work of thousands of employees for almost 25 years.
People from all backgrounds, social classes and
places in Brazil. There are more than 800 centers in
700 cities, including the United States. We serve 250
thousand active students and we have already trained
more than 500 thousand people. We have
approximately 400 undergraduate, graduate,
master's, doctorate and extension courses in the face-
to-face, semi-face-to-face and distance courses.
4
If today we have the respect of the whole
country and we are a reference in distance
learning (EAD) - we have the best virtual
platform and several of our courses have the
highest score in MEC -, it is because we
cultivate real values within our company, as
ethics, love of neighbor and honesty.
All of this was achieved without “cleverness”,
only with work, togetherness, creativity and
motivation to do even better. We always seek to
innovate and give our students the best support
materials, as well as the best teachers and
courses, so that they leave here prepared for
life and success.
Our commitment to humanity is our mission.
And you, our employees, suppliers and
partners, are great agents of this transformation.
Our Code of Conduct is like a compass: it
serves to guide and preserve us. Our north is
work and respect.
Come together. We are all Uninter.
5
COPORATE IDENTITY
The corporate identity of the Uninter Group is made up of four
categories: business (with which we operate); mission (the reason
for our existence in the market and in society); vision (purposes and
objectives to be achieved); and values (ethical conduct and
consistent with the ideals of our brand). Through them, we seek to
guide the work and the definition of the company's strategies. The
corporate identity must guide the actions of everyone who is part of
the Uninter Group on a daily basis.
Business
Education.
Mission
Develop and transform people through education.
Vision
Be recognized as an organization of excellence for
study, work and investment.
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7
8
VALUES
Respect for people
People are the raison d'être of our business.
We act with a view to inclusion, well-being,
development and personal and professional transformation and
with authority and responsibility.
Integrity Act with honesty and equity.
Responsability Commitment to ethical, moral and legal conduct.
Excellence Unremitting search for quality and innovation in everything we do.
PRINCIPLES OF THE
UNINTER GROUP
Dignity, zeal, effectiveness and awareness of
moral principles must guide the Uninter
Group's employees in the exercise of their
duties, in order to guarantee behaviors aimed
at preserving the company's image.
The Uninter Group's products and services
are expected to be offered with quality, within
ethical and integrity principles, with the aim of
achieving the company's vision: to be
recognized as an organization of excellence
for studying, working and investing.
9
WE BELIEVE
We believe that education improves people's lives. Thus, we
assume the responsibility of offering an inclusive and high quality
education at affordable prices - both in Brazil and internationally.
Our brand seeks to obtain recognition and excellence in study,
scientific development, work and investment at international
levels.
We invest in the personal and professional development of our
employees. We encourage self-development, recognizing merits
and valuing the results produced, with fair and adequate
remuneration, in favorable environments. All of this sharing mainly
experiences and knowledge, as well as giving the employee
freedom to make suggestions and complaints.
We also value our suppliers and business partners. Commitments
to ethical, moral and legal conduct are the basis of our relations
with people and institutions.
In addition, we recognize our environmental responsibility and
support inclusive and voluntary actions, encouraging civism and
solidarity in all the communities in which we are present.
We use the most current technologies, promoting research and
academic extension - something that is in our DNA. We optimize
all management and educational processes to ensure the
sustainability of our business and the quality of the services we
offer. All of this to ensure a fair reward for our students,
employees, partners and shareholders and for society as a whole.
10
SCOPE AND
APPLICATION
The Code of Conduct applies to everyone who works for the
companies of the Uninter Group, including their directors,
employees, interns and young apprentices, regardless of the
type of employment.
All those linked to the Uninter Group must guide their
conduct and behavior in this Code, both in their work
relationships and in the conduct of the company's business,
in order to promote and disseminate the culture of integrity in
all environments of the organization.
The Code of Conduct also extends to suppliers, service
providers, business partners and third parties who have a
relationship with the Uninter Group, regardless of their
relationship.
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ARAUCÁRIAS Unit
CORPORATE Unit CAMPO LARGO Unit
13 DE MAIO Unit MOSSUNGUÊ Unit
DIVINA Campus
GARCEZ Campus
CIC Campus
TIRADENTES Campus CARLOS GOMES Campus
AIMS OF THE
CODE OF CONDUCT
Make it clear that the exercise of professional activity
in the Uninter Group has the mission of developing
and transforming people through education,
assuming, therefore, adherence to the ethical and
conduct rules provided for in this Code.
Establish rules inherent to directors, employees,
interns and young apprentices, regardless of the type
of employment.
Preserve the image and reputation of all those
professionally linked to the Uninter Group, whose
conduct must be in accordance with the rules
established in this Code.
Avoid the occurrence of situations that may give rise
to conflicts between the individual interest and the
interests and objectives of the Uninter Group.
Create a consultation mechanism designed to enable
the prior clarification of doubts regarding ethical
behaviors and standards of conduct expected by the
Uninter Group.
Give greater transparency to the activities of each
employee, especially those related to public agents,
considering that they can put the Uninter Group's
business at risk.
14
ASSET, WORK AND LABOR HEALTH SECURITY
The Uninter Group maintains security procedures for
recognizing the importance of protecting property assets against
intentional losses, theft and robbery, guaranteeing actions that
ensure the continuous improvement of processes and services,
preserving the safety of employees, students and third parties.
Preventive tactics range from physical and electronic barriers
to access control for people and vehicles, in addition to safety
standards for employees, teachers, students, visitors and
service providers.
The use of the badge is indispensable in any dependency of
the institution, in situations where the employee is representing
the institution and in external visits, such as meetings with
suppliers or technical visits.
The disappearance of assets, private or owned by the Uninter
Group, must be immediately reported to the manager of the
employee who noticed the occurrence of the fact, as well as to
Property Security. Likewise, employees who find objects that
have been forgotten by colleagues, students or visitors on the
institution's premises must hand them over to Property Security.
15
BASIC RULES FOR PROTECTION OF ASSETS AND PERSONS WHO CIRCULATE IN THE DEPENDENCIES OF THE UNINTER GROUP
• It is up to the employee to keep their belongings in a
safe place, keeping their drawers and/or lockers
locked.
• The Uninter Group is not responsible for valuables or
personal equipment brought to the corporate
environment.
• Employees are prohibited from bringing electrical or
electronic equipment to the corporate environment,
such as a refrigerator, heater, microwave, fan and
coffee maker.
• In places where there is indoor parking, spaces are
available in accordance with internal policies, with
spaces for people with special needs and the elderly
being preserved, as determined by law.
• The maximum speed limit on company premises and
parking lots is 10 km/h.
• The employee must respect the traffic signs, as well
as the guidelines of the Property Security area.
• Employees or visitors who make use of the internal
parking must park their vehicle backwards (car,
motorcycle, bicycle) only in the permitted places,
using the space of only one parking space.
• It is not allowed to obstruct side passages and central
rows in parking lots. 16
The Uninter Group is committed to providing a
safe and healthy work environment in its units
and to its visitors, by valuing health, safety and
quality of life. The Uninter Group ensures
compliance with the processes and procedures
in the Health and Safety areas.
It is the employee's duty to communicate any
threat to the physical integrity of people on the
institution's premises. The communication must be
forwarded to the Specialized Services in Safety
Engineering and Occupational Medicine (SESMT)
area or to a representative of the Internal Accident
Prevention Commission (CIPA) of your unit.
For areas and activities where uniforms and
protective equipment are mandatory, the
instructions for use and conservation must be
respected, without exceptions.
Employees using a fleet vehicle must observe
the safety rules established in the Fleet Use
Policy, available on the intranet.
The Uninter Group values and encourages its
employees to maintain healthy habits and a
well-being environment. Therefore, the use and
entry of legal or illegal narcotic substances into
the company's facilities is expressly prohibited.
Smoking is prohibited in its premises, in
compliance with the legislation in force.
The Uninter Group repudiates any form of
physical or moral violence. The carrying of
weapons on its premises is prohibited, with the
exception of qualified and designated
professionals for this purpose.
17
INFORMATION
SECURITY AND CONFIDENTIALITY
INFORMATION SECURITY
Information is any flow of communication or representation of
knowledge, such as data, facts and opinions, conveyed in any
medium or format (for example, textual, numerical, graphic, narrative
and audiovisual information).
Information Security aims to preserve the properties of confidentiality,
integrity and availability of information, not limited to computer
systems, electronic information and/or storage systems, including
physical documents and/or paper records.
Confidentiality ensures that information is not made available or
disclosed to unauthorized persons, entities or processes. Integrity, in
turn, prevents unauthorized modifications to software, hardware or
data, so that they remain internally and externally consistent.
Availability ensures that authorized users gain access to information
and corresponding assets whenever necessary.
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CORPORATE RESOURCES
The various resources that are made available to employees for the
exercise of their functions, such as computer/notebook, printer,
telephone (landline and mobile), internet and vehicle/chartered
transport, must be used with caution exclusively for professional
purposes, that is related to the institution's activities. It is everyone's
duty to ensure the conservation of these resources, protecting them
against losses, damages and deviations.
All files, documents, communications and information (digital or
electronic) originating and/or transmitted by systems and technological
means made available by the company are property of the Uninter
Group, such as corporate e-mail, landline and corporate cell phone.
Thus, the Uninter Group monitors and inspects the use of all equipment,
electronic or digital, at any time, without the need for prior notice.
Corporate e-mail should only be used to deal with professional
matters related to the job's activities. It is a work tool and a means
of professional communication, therefore, it is under continuous
monitoring.
TELEPHONE
When using the corporate telephone, employees must be objective in order
to avoid long calls. For private calls, the rule of thumb is common sense: use
only when necessary and be brief.
PASSWORDS
The passwords for accessing the systems are individual and non-
transferable. The loan, sharing or disclosure of user and password is
prohibited.
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CONFIDENTIALITY
É The external disclosure or the use of sensitive, confidential, strategic
and privileged information about the Uninter Group with a deviation in
purpose or for the benefit of itself or third parties is prohibited.
All directors, employees and third parties who have a relationship with
the Uninter Group have a duty to protect the information related to the
Group, even after the end of their professional relationship.
Confidentiality also applies to the disclosure of the Group's strategic
and confidential information in academic works, theses and
dissertations (authored by the employee or third parties), which may
only contain information that has been officially disclosed by the
company to the external environment. However, works of interest to
the Group may contain certain information, as long as they have been
previously approved, in writing, by the management of the involved
areas and by the press office.
To deliver a lecture or similar on behalf of the Uninter Group and
to present internal information about the Group, the employee
must have the approval of his/hers immediate superior (manager
and/or director).
PERSONAL DATA PROTECTION
É All employees are responsible for the use, custody, security and storage
of personal data, in order to guarantee both their own protection and the
protection of students, customers, suppliers, shareholders, service
providers and business partners.
The Uninter Group is committed to good information security governance
practices and the privacy of personal and sensitive data, in compliance
with the General Data Protection Law (LGPD).
The legislation is based on several values, such as respect for
human rights, privacy, freedom of information and the inviolability
of intimacy, honor and image.
20 INTELLECTUAL PROPERTY
The ideas for improvement and innovation of employees in relation to the
Uninter Group are the sole and exclusive property of the Institution,
regardless of the channel used until its effective implementation.
SOCIAL MEDIA BEHAVIOR
The Uninter Group respects the individuality and freedom of expression
of its employees. However, the publication on social media, even if
personal, of any statements on behalf of the Group that violate its image
or that contain confidential and privileged information is prohibited.
This prohibition extends to the use of technological resources made
available by the Uninter Group (cell phone, notebook, among others) to
share, use, obtain, store or elaborate content that contains pornography,
apology for crime, racism, prejudice of any character, or that causes
damage to third parties, even if exclusively moral.
Employees are advised to exercise prudence and caution when speaking
on the internet, as employees who may be involved in negative
publications to the image or reputation of the Uninter Group may be held
responsible under the terms of the law, even though the publications
have taken place in personal profiles.
For more information, access the Policy on the Use of Resources and
Technological Information, available on the intranet.
PHOTOS AND FILMING
Any type of broadcasting or capture of audio or images (photos, footage
or recording) of employees or students, with the exception of promotional
or institutional materials, promoted by the Marketing Department is
strictly prohibited.
BRAND USE
The use of brands, logos, insignias and other signs of the Uninter Group
can only occur with the prior authorization of the Marketing Department,
always respecting the Brand Manual, available on the intranet.21
ADEQUATE
CONDUCTS
COMPLIANCE WITH LEGAL PRINCIPLES
All employees, regardless of the position
they occupy, must comply with the
principles of this Code, the laws and
regulations applicable to the Uninter
Group, as well as its internal policies.
KNOWLEDGE AND COMPLIANCE
WITH INTERNAL RULES
The Uninter Group's Code of Conduct,
policies and standard procedures, as well
as information and internal changes, are
posted on the intranet.
The Uninter Group's Code of Conduct
can also be consulted on the website
itself, available for access by both internal
and external audiences.
It is essential that all employees carefully
read the information and documents
made available on the company's
communication channels, periodically
accessing the page to keep up to date.
EQUAL OPPORTUNITIES
The Uninter Group respects diversity and
is committed to ensuring equal
employment opportunities for all people,
regardless of gender, race, religion,
political or sexual orientation, disability,
age or any other condition. 22
ACCESSIBILITY
Whenever possible, the Uninter Group will work to offer all the tools and
conditions necessary for employees to exercise their activities.
It is responsibility of the People Management department to assist
employees who need any support in terms of accessibility.
AUTHORITIES
It is the limit of competence and authority assigned to the employees and
administrators of the Uninter Group, in line with the position exercised
and with their duties and responsibilities. Its objective is not only to
prioritize organizational decisions, but also to determine the approval of
investments, payments, generation of costs and expenses and other
decisions involving budgetary and financial resources.
It is the responsibility of all employees to conduct their actions in
accordance with the limits established and indicated in the specific
policies of each process.
It is strictly forbidden to split or subdivide amounts in order to adjust
levels of approval to levels other than those applicable to the total
amount.
SUSTAINABILITY
Sustainable attitudes, such as the correct disposal of garbage and the
conscious use of resources (water, energy, paper, printer ink, among
others), are part of the philosophy of the Uninter Group, and the top
management should reinforce the culture of preserving the environment
with the employees, students, business partners and suppliers.
CORPORATE LABEL AND CLOTHING
The Uninter Group emphasizes the importance of clothing being consistent with the corporate and academic environments.
Dressing properly does not mean giving up comfort, nor individual style, but it is essential to always be in appropriate clothes to represent the Uninter Group in front of customers, students, suppliers and business partners. It is recommended to avoid exaggeration so that the clothes do not
overlap with your competence. Employees should seek out the People
Management department if they have any questions about the
appropriate clothing for the Uninter Group environments.
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ATTENDING MEETINGS
Meetings must be productive and conclusive - and respecting
them is essential. We share the following guidelines on how they
should be conducted in the Uninter Group:
• The employee must be punctual at meetings.
• The use of mobile phones, notebooks and or other electronic devices should be avoided in activities that are not linked to the functions performed at the Uninter Group.
• The distribution of business cards must be done with common
sense.
• When you are invited, only invite other people if you agree with the meeting organizer.
• Understand the scope/objectives of the meeting and get ready.
• Organize meetings in advance so that the public can
contribute effectively.
• Be punctual as a participant. As an organizer, be punctual about the start and end of the meeting.
• Before scheduling a meeting, check if there are no other ways
to address the topic.
• Do not invite people just for the sake of inviting.
• Meetings must be objective.
• Every meeting must have a record, by means of minutes, describing what has been defined, such as deadlines and responsible for each task.
• Discuss ideas, but keep your mind free of any filter or
censorship.
FINANCIAL AND ACCOUNTING RECORDS
The financial and accounting records must fully and accurately
reflect the operations of the Uninter Group: their bookkeeping
must be carried out in accordance with current legislation and
accounting principles, and must be supported by appropriate
documentation.
Inappropriate, ambiguous or fraudulent accounting entries, as
well as any other accounting procedure, technique or artifice that
may conceal or cover up illegal payments, or that aim at fraud or
manipulation of any degree, are prohibited.
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TRAVEL AND REPAYMENT OF EXPENSES
Travel and commuting to work must be justified and previously
approved by the respective board. All employees who need
reimbursement must observe the respective policies, both available on
the Intranet.
HARASSMENT AND DISCRIMINATION
The Uninter Group repudiates any form of harassment and discrimination.
Unequal and prejudiced treatment in relation to employees and other
people who relate to the Uninter Group is prohibited.
Everyone must maintain a harmonious and pleasant work
environment, treating their colleagues with courtesy and respect,
always maintaining an ethical posture and respect for social diversity.
Any conduct of hostility, psychological violence, humiliation,
embarrassment, social, cultural and ethnic discrimination or related to
gender, age, religion, political positioning, sexual orientation, physical,
psychological and mental condition, among others, will not be
tolerated, due to any reasons, with the intention of obtaining an
advantage or favor, nor that the condition of hierarchical superior or
the ancestry inherent in the exercise of a certain job, position or
function is used to commit this type of aggression.
The practice of these conducts is subject to disciplinary action in
accordance with the internal policies and applicable laws, and may
even result in the termination of the offender's employment contract for
fair dismissal.
INTERPERSONAL RELATIONSHIP
The Uninter Group values an environment of respect, safety and
health. Therefore, all interpersonal relationships must be based on
mutual respect, courtesy, positive and kind attitudes and care for the
cleanliness, organization and safety of the work environment.
It is important that everyone collaborates with the cleanliness of the
place, exercise constructive feedback at all levels and respect the
space of colleagues, avoiding vocabulary and inappropriate subjects.
It is important that everyone has their positions respected, especially
regarding political parties and sports preferences, sexual orientation,
religion and any other issue that may affect the work environment.
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ACADEMIC RELATIONSHIP
In the academic environment, we count on
the collaboration of the Dean's Office, the
faculty, coordinators and other collaborators
involved in the process of direct and indirect
assistance to students in order to comply with
the rules and guidelines of the Ministry of
Education (MEC).
The students and clients of the Uninter Group
must always be treated with courtesy,
efficiency and transparency, and the work
must be guided by the quality delivery of all
the services offered, with the objective of
satisfying and retaining these students.
É Any preferential treatment to anyone, out
of personal interest or, still, with the intention
of circumventing academic rules and
procedures is prohibited.
RELATIONSHIP WITH STAFF SUPPORT POLICY
AGENTS AND MANAGERS
The process of choosing and contracting
business partners to manage the On-site
Support Center must be judicious and carried
out based on technical, commercial, ethical
and professional fundamentals, always
meeting the needs and interests of the
Uninter Group.
Any business decision that results in the
management of the face-to-face support pole
by employees, former employees, family
members or friends, must be previously
deliberated by the Ethics, Risks and
Compliance Committee.
26
RELATIONSHIP WITH SUPPLIERS AND SERVICE
PROVIDERS
The process of choosing and contracting suppliers of goods and
services for the Uninter Group must be judicious and carried out
based on technical, commercial, ethical and professional
fundamentals, always seeking to meet the needs and interests of
the institution, according to predetermined processes. It is strictly
forbidden to hire suppliers of doubtful reputation.
Visits by suppliers on the premises of the Uninter Group are
allowed only during regular business hours and visitors must be
welcomed and accompanied during the entire visit by an
authorized employee.
The Uninter Group does not, under any circumstances, allow
suppliers, service providers, third parties and business partners to
engage in any type of illegal and unlawful conduct on behalf of the
company, which is why all contracts signed must contain
mandatory anti-corruption clauses (Law 12.846/2013) to ensure
compliance with this Code of Conduct.
Friendship or any form of relationship with a supplier or business
partner can be interpreted as a conflict of interest. In such cases,
the employee is not allowed to participate in the hiring process or
influence the process of selecting a supplier or partner.
When faced with a conflict case, the employee must report it
à to the immediate leadership, so that another professional can
proceed with the hiring process with absolute exemption.
27
RELATIONSHIP WITH PUBLIC SERVANTS
Uninter Group’s relationship with public agents is based on
compliance with laws and ethical procedures.
It is prohibited to accept, offer or commit to any advantage that may
constitute an illegal or active or passive corruption, public or private
practice, under national or country laws with which the institution is
dealing. It is also not allowed to incite, demand, accept, obtain or
receive promises of benefits, even if not in cash.
The prohibitions also apply to the business partners of the Uninter
Group, both in relation to public and private agents.
The Uninter Group conducts its activities in a lawful and ethical
manner, regardless of local customs and practices. For this reason,
no employee will be penalized for delay or loss of business resulting
from his refusal to commit an act of corruption.
RELATIONSHIP WITH THE PRESS AND THE MEDIA
The Uninter Group carries out institutional communications through
its Press Office and/or through another professional authorized by
the Board of Directors. Therefore, it is forbidden for other
employees and managers to grant interviews and press releases on
behalf of the company without prior authorization from the Press
Office and the Executive Board.
RELATIONSHIP WITH COMPETITION
The Uninter Group seeks to maintain a healthy and respectful
relationship with its competitors, and employees and managers are
prohibited from offending and defaming products and services
offered by them.
RELATIONSHIP WITH UNIONS AND OTHER
REPRESENTATIVE BODIES
For the representation of the Uninter Group in unions or other
representative bodies, formal or informal, employees must have the
approval of a director in advance. If the focal point occupies a board
position, it must have the approval of its immediate superior.
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29
GIVEAWAYS AND GIFTS
Offering or receiving gifts, presents, hospitality and favors for the
purpose of obtaining personal or third party benefits or advantages
is prohibited.
This prohibition does not apply to occasional gifts of symbolic
value, which do not have a personal character to certain
employees, which have no commercial value or which are
distributed as a courtesy, advertisement or usual dissemination,
such as pens, diaries and calendars up to BRL 200.00, per
occasion and per supplier (limited to BRL 600.00 per year).
Giveaways and gifts offered and received in excess of the limit or
which may present or indicate any conflict of interest, within the
limits shown, must go through a formal donation process in favor of
the Uninter Group and be forwarded to the People Management
department for realization draw among employees.
For the offering of gifts at a higher price, the department's
immediate management must previously communicate to the
Compliance department and obtain approval from the Ethics, Risks
and Compliance Committee and/or the Board of Directors of the
Uninter Group.
A giveaway/gift is considered a conflict of interest if it was given
according to the position held by the recipient, whenever the giver:
• has a personal or professional interest in a decision that may
be taken by the employee due to his/her position;
• is participating or about to participate in the hiring process or
has a business relationship with the Uninter Group;
• represent the interest of a third party that is included in the
previous hypotheses.
No department of the company is authorized to request gifts from
suppliers, service providers and the like, current or under
negotiation, for projects and events promoted and/or organized by
the companies of the Uninter Group.
30
CONFLICT OF
INTERESTS
GENERAL RULES
The Uninter Group expects its directors, employees and business
partners to conduct themselves with integrity and honesty, always aiming
at the interests of the institution to the detriment of any personal interest.
Any situation that creates a conflict between the interests of the Uninter
Group and the private interests of employees and third parties acting on
behalf of the company is considered to be a conflict of interest.
Any and all situations of conflict of interest, or even the appearance of
conflict, should be promptly reported to the Compliance department,
which, upon identifying its occurrence, will report the case to the Ethics,
Risks and Compliance Committee, which will support the decision-making
process of the Board of Directors.
For this reason, we do not allow our employees to associate and/or form a
partnership with our competitors, suppliers and service providers.
HIRING OF RELATIVES, FAMILIES AND INDICATION OF
PROFESSIONALS
Family, kinship or friendship bonds in the workplace are allowed as long
as they do not generate favors of any kind and the employees involved do
not have a direct or indirect subordination relationship.
For the purposes of this Code, the degree of kinship or family relationship
is understood as: father, mother, son, daughter, brother, sister,
grandfather, grandmother, uncle, aunt, spouse (formally married or in a
stable relationship), boyfriend, nephew, cousin, father-in-law, daughter-in-
law, son-in-law, brother-in-law, sister-in-law, stepfather, stepmother and
stepchild.
At the beginning of the selection process, the candidate must fill the Term
of Kinship or Relationship with another employee, and the prior approval
of the Ethics, Risks and Compliance Committee will be required
if any family relationship is noted. The area manager who
identifies the possible conflict is also obliged to report it to the
People Management department.
31
Likewise, employees who in the future may form a family bond with operations
in the same department or who may have a direct subordination relationship
must communicate the People Management department, which will report the
fact to the Ethics, Risks and Compliance Committee, which will analyze the
possibility of relocating one of the employees in conflict.
Referrals from professionals are welcome. The recommended
professionals will normally participate in the Recruitment and Selection
Process, and the employee who indicated / recommended may not be the
final decision maker regarding the hiring or not of the participant.
É It is forbidden to hire relatives of employees in the departments with
transversal activities (Legal, Compliance, Internal Audit, Personnel
Administration and People Management) in any department of the organization.
COMBATING CORRUPTION, BRIBERY AND MONEY LAUNDERING
The Anticorruption Law (Law No. 12.846 / 2013) holds the legal entity
responsible for "acts against public administration, national or foreign, even
if the non-direct involvement of the company is proven". This means that
the International Uninter Group can be held responsible even if the
employee acts independently, that is, without the company's consent. In
other words, both the legal entity and the employee who committed the
crime will be penalized.
• Corruption is the act of soliciting or receiving, for yourself or for
another person, directly or indirectly, an undue advantage, or
accepting the promise of such an advantage. The most common forms
of corruption are bribery and extortion [...].
• Bribery is the offer, promise, supply, acceptance or solicitation of an
improper advantage, as a form of persuasion or incentive to unethical
action.
• Money laundering is the practice of hiding or concealing the nature,
origin, location, movement or ownership of goods, rights or values
arising, directly or indirectly, from a criminal offense.
32
The Uninter Group conducts business only with
reputable partners, whose commercial activities
are legal and whose funds come from legitimate
sources. In support of this commitment, we should
watch for signs of money laundering and terrorist
financing, monitoring our business partners for any
indication of illegal activity, as well as keeping an
eye out for possible “red flags” that may appear in
the course of business, signaling a problem. We
must maintain complete and accurate records of all
business transactions and follow the requirements
for reporting cash transactions.
POLITICAL PARTY
CAMPAIGN AND ACTIVITIES The Uninter Group is prohibited from participating
in campaigns and political party activities, through
its directors, employees or business partners, in
the internal work environment, in the exercise of
their functions or on behalf of the company.
SPONSORSHIP AND DONATIONS All and any kind of sponsorship or donation made
by the Uninter Group or by the companies that
compose it must take place in accordance with this
Code, with the prior opinion of the Compliance
department. The initiatives to be sponsored must be organized
and carried out by entities proven to be suitable,
regularly incorporated, and have no direct or
indirect political party ties
33
COMPLAINT
CHANNEL
0800 800 1800 WWW.CONTATOSEGURO.COM.BR/UNINTER
The Uninter Group's Compliance Program provides employees and other business partners with a channel for complaints, called the Complaint Channel, which allows anonymous manifestations related to misconduct, or suspicions of their occurrence.
This tool is linked to an independent and specialized company, with absolute secrecy and confidentiality of the reports being ensured, so that reports in good faith are not subject to any type of retaliation.
Violations of this Code or any other policies, procedures, guidelines or resolutions of the Uninter Group may result in disciplinary and legal actions, in accordance with the provisions of the CLT (Labor Laws Consolidation).
Complaints involving misconduct and non-conformities will be received and analyzed by the Ethics, Risks and Compliance Committee, which will investigate the veracity of the case, prepare a treatment suggestion and forward it to the Board of Directors of the Uninter Group for deliberation, in accordance with the attributions and powers provided for in the Internal Regulations.
The guarantee of anonymity and protection of the whistleblower's identity is ensured.
The Uninter Group undertakes not to carry out any discriminatory and retaliatory actions in the face of employees or third parties, for the reports of suspected non-conformities and reports made in good faith, maintaining the confidentiality of the authorship of the complaints, the persons denounced and the employees who may need to participate in an internal investigative procedure.
Retaliatory acts - promoted by the directors of the Uninter Group and employees - against whistleblowers or employees who work in an investigative procedure will result in liability, according to the Uninter Group's policy of consequences.
Any violation or suspected violation of this Code must be promptly
communicated through the Complaint Channel, by calling 0800 800
1800 or via website www.contatoseguro.com.br/uninter, and it can
be acessed via smartphones or tablets. 34
ETHICS, RISKS AND COMPLIANCE COMMITTEE
The Ethics, Risks and Compliance
Committee is in charge of guiding and
advising on the professional ethics of the
employee, in dealing with the people and
the assets of the Uninter Group, having the
specific responsibility to know the
imputation or procedure susceptible to
censorship.
The cases that are not foreseen in this
Code must be communicated to the
Compliance department and will be subject
to deliberation by the Ethics, Risks and
Compliance Committee.
The Ethics, Risks and Compliance
Committee's duties and way of acting are
established in its own Internal Regulations.
35
REMEMBER! IT IS PROHIBITED...
• Share, borrow or communicate your access
passwords.
• The use of your position or function in the
Uninter Group to obtain any favoritism, for
yourself or for others.
• Deliberately harming the reputation of other
employees or customers who depend on
them.
• Allow personal annoyances to interfere in
dealing with subordinate or hierarchically
superior customers and employees.
• Request, promise, offer, give, suggest or
receive any type of financial aid, gratuity,
prize, commission, donation or improper
advantage of any kind with the aim of
obtaining benefits or facilitations for you,
family members or anyone.
• Change or misrepresent the content of
documents to be sent for action.
• Request other assistance from other
employees than expected in order to meet
particular interests.
• Remove from the sector or institution,
without being legally authorized, any
document, book or asset belonging to the
Uninter Group's assets.
• Make use of privileged information,
obtained as a result of the functions
exercised in the Uninter Group, for its own
benefit or for the benefit of third parties.
36
• Offer, trade or use narcotic substances
(legal or illegal) within the facilities of the
Uninter Group.
• Support acts, behaviors and institutions that
encourage prejudices of any kind.
• Treating customers and other employees
poorly, as the Uninter Group expects them
to be treated in a kind, thoughtful, respectful
and absolutely unrelated to any kind of
prejudice.
• Cause damage to any property belonging to
the Uninter Group, deteriorating it due to
carelessness or ill will.
• Autonomously investigate alleged violations
by colleagues, suppliers or partners.
• Make false reports or commit acts of bad
faith to a colleague, supplier or business
partner.
• Refuse without justification the attendance
to mandatory training of the Uninter Group.
CU
T H
ER
E
ACKNOWLEDGEMENT OF RECEIPT AND AGREEMENT
I declare, for all purposes, that I have received a full copy of the UNINTER
Group Code of Conduct, that I have read the entire document, that I have
been informed of the obligation to comply with it in the exercise of my
activities and in the conduct of business, that I have become aware of its
provisions and that I undertake to comply with them in full.
I also declare that in the event of situations in which there is no express
provision in this Code regarding the required or expected conduct, I will
immediately inform the Group's Compliance structure.
Finally, I declare that I am aware that the tools provided by the UNINTER Group
to carry out my work, such as computer, telephones, extensions, e-mail boxes,
Skype for business and other forms of communication, as well as access the
systems and databases are owned by the UNINTER Group and can be
monitored and audited at any time by a team designated by the Shareholders,
by the Ethics Committee or by the Compliance and Sox Manager.
I hereby authorize any verification routine in these tools to be authorized and
declare that they will be used only to fulfill the purpose of the UNINTER Group in
the execution of my work activity.
Name: Group company you work for: Registration: Board/Department where you work:_____________________________ Place and date:
Signature 37
If you have doubts on how to act in a given
situation, seek guidance from your
manager, in the People Management
department or in the Compliance
department of the Uninter Group.
GENERAL PROVISIONS
The employees or any business partner of the
Uninter Group may not, under any circumstances
or under any argument, claim ignorance of the
provisions contained in this Code.
É It is everyone's obligation to observe the
provisions of this document, under penalty of
applying the sanctions and penalties provided for
in the Consequence Policy of the Uninter Group,
in accordance with the provisions of the CLT.
The Uninter Group is committed to promoting
periodic training for all its employees and
managers on topics related to the Code of
Conduct, Risk Management and the Integrity
Program.
This Code is effective from the date of its
publication, for an indefinite period of time, and is
available on the Uninter Group website and on
the intranet.
39
INSTITUTION
MAXIMUM SCORE
IN MEC *
/grupoeducacionalUninter
@grupoUninter
@Uninter
/webUninter
Uninter International University Center
uninter.com
* Institution reaccredited for distance education with maximum score (MEC ORDINANCE No. 1378 OF 19/012/2018, PUBLISHED IN THE
FEDERAL REGISTER ON 12/20/2018 AMENDED BY PUBLICATION ON 12/26/2018. REPORT CNE/CES No. 474) by the evaluation of the
Ministry of Education (MEC). | ** Note published by Inep/MEC in the FEDERAL REGISTER on 12/12/19.