cognitive load theory & instructional design in …...cognitive load theory & instructional...
TRANSCRIPT
![Page 1: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/1.jpg)
Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2
Naomi White, MSW, Doctoral Candidate
Professor of Instruction | School of Social Work
Friday, November 9, 2018 | CSWE-APM
Courage. Compassion.Competence.
![Page 2: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/2.jpg)
Learning Objectives Identify learning and instructional
theories to support the design of field orientations.
Describe the rationale for considering the integration of learning and instructional theories when designing field orientations.
Weigh the rationale for the alignment of technology and learning theories to create an optimal learning environment.
![Page 3: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/3.jpg)
DefinitionsSeeing through the same lens
![Page 4: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/4.jpg)
What are Orientations?
“Orientation programs are geared towards introducing new students to college and university services that support their educational and personal goals and they also assist students in gaining the knowledge, attitudes, and skills that will help them adjust and make a smooth transition into the college/ university community”(Arhin & Wang’eri, 2018, p.2).
![Page 5: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/5.jpg)
What are Orientations?
“Orientations typically occurs upon entry, or very soon thereafter, whereas training can occur throughout one’s career. Because of the timing difference between them, orientation occurs during a period of high stress, associated with entry, whereas training occurs when these issues probably have been resolved” (Wanous & Reichers, 2010, p. 440).
![Page 6: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/6.jpg)
Orientations
Effectively prepare learners for success
![Page 7: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/7.jpg)
What is Cognitive Load Theory (CLT)?
An Instructional theory
Explains the impact of instruction on learning | psychological & behavioral phenomena
Based on Human cognitive architecture
Human cognitive architecture – two main components: working memory (WM) & long-term memory (LTM)
![Page 8: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/8.jpg)
What is Cognitive Load Theory (CLT)?
An Instructional theory
Working Memory the primary processor of information limited capacity with new,
unorganized information a small amount of information
readily available for a short amount of time
![Page 9: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/9.jpg)
What is Cognitive Load Theory (CLT)?
An Instructional theory
Long-term memory Unlimited capacity Storage of cognitive schemas Cognitive schemas are knowledge
arrangements humans use to categorize information in preparation for use.
May vary in degree of complexity & automation
![Page 10: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/10.jpg)
What is Cognitive Load Theory (CLT)?
An Instructional theory
Learning
ID
WM LTM
![Page 11: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/11.jpg)
What is Cognitive Load Theory (CLT)?
An Instructional theory• Intentionality in design | working memory is
the primary way of acquisition of new knowledge in educational setting
• Organized knowledge arrangements| activated in LTM | moved into WM | reduced processing time in WM – prior knowledge as individual elements move towards one another to form schemas that WM views as one vs numerous individual = increasing WM capacity | Key… available knowledge base (prior knowledge)
![Page 12: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/12.jpg)
WM
LTM
What is Cognitive Load Theory (CLT)?
Capacity of WM dependent upon prior knowledge in LTM
![Page 13: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/13.jpg)
What is Cognitive Load?
Working memory resources required to complete a learning task or activity with a specific level of prior knowledge (Kalyuga & Liu, 2015).
Element interactivity |interconnectedness between related elements of information requiring simultaneous processing in WM
CL occurs when information transitions between WM & LTM
![Page 14: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/14.jpg)
Cognitive Load
Higher levels of cognitive load occurs with learning tasks with high element interactivity (multi-processing)
Cognitive overload – the amount of mental effort required to complete a task exceeds the capacity of working memory
e.g. learning how to use a computer and completing online assignments
![Page 15: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/15.jpg)
Cognitive load theory
presupposes instructional strategy causes 3 types of cognitive load | similar to psychological constructs known as mental load & work load on the learner
Intrinsic Load Extraneous Load Germane Load
Leppink, Paas, Van der Vleuten, Van Gog, & Van Merrienboer, 2013; Plass, Moreno, & Brunken, 2010
![Page 16: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/16.jpg)
Types of Cognitive Load | Intrinsic
learner’s perception of the complexity of information required in order to complete tasks | required to achieve proposed learning goals
Paas & Ayres, 2014; Ayers & Paas, 2012; & Kalyuga & Liu, 2015
![Page 17: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/17.jpg)
Types of Cognitive Load | Extraneous
irrelevant to learning, is present because the design of the instruction requires learners to engage in cognitive processes & activities not required (for acquisition of needed schemas)
Kalyuga & Liu, 2015
![Page 18: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/18.jpg)
Types of Cognitive Load |Germane
balance between the instructional format supporting the cognitive resources of the learner required to address the intrinsic cognitive load that occurs with assigned learning activities
Yuling, Yuan, Tzu-Chien, & Sweller, 2015
![Page 19: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/19.jpg)
Use of technology-based learning
Cognitive balance• High level of learner
control• Built in sequencing of
content, pacing the presentation
• Built in navigation tools | information transiency
• Reduce extraneous cognitive load
Type of learner• Novice learner• Expert learner
![Page 20: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/20.jpg)
Technology in actionComputer-assisted training
![Page 21: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/21.jpg)
Technology in action Computer-assisted learning
![Page 22: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/22.jpg)
Split-attention
effect
Split-attention effect when processing and integrating multiple and separated sources of information
![Page 23: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/23.jpg)
Worked Example – explicit guidance |novice learners
Worked Examples
![Page 24: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/24.jpg)
modality effect
Two messages on similar elements provided through different sensory modalities
![Page 25: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/25.jpg)
Computer-assisted learning
Technology in action
Modality effect
![Page 26: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/26.jpg)
Modality effect
Technology in actionComputer-assisted learning
![Page 27: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/27.jpg)
Modality effect
Computer-assisted learning
Technology in action
![Page 28: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/28.jpg)
Computer-assisted learning
Technology in action
Modality effect
![Page 29: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/29.jpg)
Sequencing
Computer-assisted learning
Technology in action
![Page 30: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/30.jpg)
Sequencing
Computer-assisted learning
Technology in action
![Page 31: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/31.jpg)
Sequencing
Technology in actionComputer-assisted learning
![Page 32: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/32.jpg)
Sequencing
Technology in action
Computer-assisted learning
![Page 33: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/33.jpg)
Click to add title
Click to add text
• Click to add text
Click to add text
• Click to add text
Technology in actionComputer-assisted learning
Sequencing
![Page 34: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/34.jpg)
Click to add title
Click to add text
• Click to add text
Click to add text
• Click to add text
Computer-assisted learningTechnology in action
Sequencing
![Page 35: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/35.jpg)
Computer-assisted learning
Technology in action
Self-regulation
![Page 36: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/36.jpg)
Computer-assisted learning
Technology in action
Self-regulation
![Page 37: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/37.jpg)
Computer-assisted learning
Technology in action
Self-regulation
![Page 38: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/38.jpg)
Computer-assisted learning
Technology in action
Self-regulation
![Page 39: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/39.jpg)
Computer-assisted learning
Technology in action
Self-regulation
![Page 40: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/40.jpg)
DefinitionsSeeing through the same lens
Computer-assisted learning
Technology in action
Just in time
![Page 41: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/41.jpg)
Computer-assisted learning
Technology in action
Just in time
![Page 42: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/42.jpg)
Computer-assisted learning
Technology in action
![Page 43: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/43.jpg)
Computer-assisted learning
Technology in action
![Page 44: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/44.jpg)
Computer-assisted learning
Technology in action
No surprises
![Page 45: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/45.jpg)
Computer-assisted learning
Technology in action
No surprises
![Page 46: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/46.jpg)
Click to add title
Click to add text
• Click to add text
Click to add text
• Click to add text
Rules change for experts - Classical design rules | instead of those based on cognitive load
Expertise Reversal
Effect
![Page 47: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/47.jpg)
Click to add title
Click to add text
• Click to add text
Click to add text
• Click to add text
Technology in actionComputer-assisted learning
Expertise Reversal Effective
![Page 48: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/48.jpg)
Click to add title
Click to add text
• Click to add text
Click to add text
• Click to add text
Technology in actionComputer-assisted learning
Expertise Reversal
Effect
![Page 49: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/49.jpg)
Computer-assisted learning
Technology in action
Instructor Hmm!
![Page 50: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/50.jpg)
Questions
![Page 51: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/51.jpg)
References
Arhin, V., & Wang’eri, T. (2018). Orientation programs and studentretention in distance learning: The case of university of cape coast. Journal of Educators Online, 15(1), 1–12.
Ayres, P. and Paas, F. (2012), Cognitive load theory: Newdirections and challenges. Applied Cognitive Psychology 26:827–832. doi:10.1002/acp.2882
Kalyuga, S. & Liu, T. C. (2015). Guest editorial: Managing cognitiveload in technology- based learning environments. EducationalTechnology & Society, 18 (4), 1–8.
![Page 52: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/52.jpg)
References
Leppink, J., Paas, F., Van der Vleuten, C.P.M., Van Gog, T., & VanMerrienboer, J.G. (2013). Behavioral Research Methods, 45, 1058.https://doi.org/10.3758/s13428-013-0334-1
Paas, F., & Ayres, P. (2014). Cognitive load theory: A broader view onthe role of memory in learning and education. Educational Psychology Review, 26(2), 191-195. doi:10.1007/s10648-014-9263-5
Plass, J. L., Moreno, R., & Brunken, R. (2010). Cognitive load theory.New York: Cambridge University Press
![Page 53: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/53.jpg)
References
Wanous J., & Reichers A. (2000) New employee orientationprograms. Human Resource Management Review, 10(4), 435.
Yuling, H., Yuan, G., Tzu-Chien, L., & Sweller, J. (2015). Interactionsbetween levels of instructional detail and expertise when learning withcomputer simulations. Journal of Educational Technology & Society, 18(4), 113-127.
![Page 54: Cognitive load theory & Instructional design in …...Cognitive load theory & Instructional design in computer-assisted field orientations | Step 2 Naomi White, MSW, Doctoral Candidate](https://reader036.vdocument.in/reader036/viewer/2022081522/5f1364ae58ec684e9362b723/html5/thumbnails/54.jpg)
Courage. Compassion. [email protected]