cognitive procurement - the future is here!
TRANSCRIPT
Please Note:
• IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
• Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.
• The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract.
• The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
• Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
SSM Suite roadmap
Interaction User Experience Enhancements
Integration Internal/external systems
InsightsAnalytics and Advanced Reporting
InnovationCognitive Supply Chain Topics
� Design Thinking releases v10.1 -
(Contracts), v10.1.1 (Sourcing)
� Next Release – Contract Editor
� Reporting on Cognos 11 (new UX)
� Within Emptoris Suite and PgM
� Within IBM (Maximo, Filenet, etc)
� External systems (Coupa P2P,
other enterprise apps)
� Reporting Services w/external
data systems available now
� Additional self-service models on Cognos
� Extended analytics – IBM assets
� Big Data for Supplier Risk
� Procurement Advisor
� Procurement Insights
Agenda
• Emptoris + Watson = Cognitive Procurement
• Procurement Intelligence (a new Emptoris app!)
• Digital Workbench
• Watson Company Analyzer (former SupplierIQ)
The evolving role of procurement through 2020
Insights
Advisor• Real Time visibility
• Relationship managers?
• Transformation
• Cognitive Procurement
• Supply Chain Risk Mitigated
• Corporate/global innovation
Enabler• Historical data visibility
• Commodity specialized and
expert
• Compliance
• e-Procurement, Digital
• Supply Chain Risk Managed
• Procurement-only
innovation
Administrator• Limited visibility
• Generalist covering all
aspects of S2P
• Savings focus
• Transactional
• Supply Chain Risk Aware
• No innovation
Strategic
Cognitive in procurement
IBM Enterprise Source to Pay
Enterprise spendmanagement
StrategicSourcing
ProcurementContracting
Procurement Compliance& Savings ValidationPurchaseRequisition Invoice
SupplierQualification
Supplier Risk Management
Supplier Compliance Management
SupplierClassification
Supplier Lifecycle Management
Supplier Evaluation & Development
Procurement data
News
PR
Filings
LegalActions
RegulatoryActions
Events
Social(official)
Social Opinion
Analysis
Economic Conditions
Geopolitics
Weather
EmployeeData
CustomerData
nTierSuppliers
eMails
wiki
Intranet
Minutes
Incidents
Issues
Suggestions Innovations
Complaints
Reviews
Outcomes
Performance
Reports
Analyses
Evaluations
Summaries
RankingsRatings
Feedback
KPIs
SLAs
Supplier Master Data
Spend Data
Contract Data
Sourcing Bids & Results
Scorecards
POs/Invoices
The need for cognitive
To combat a broad range of disruptive forces, clients need strong capabilities in engagement, discovery and decision making
To take their engage, discover and decide capabilities to the next level,
Procurement leaders must be smarter in how they approach data.
$
DiscoverEngage Decide
Empowered consumers
Changing demographics
Product redesign/demand
Supplier resiliency
Changingregulations
Cognitive computing
Cognitive Automation� Autonomous decision
making (“reasoning and
remembering”)� New insights and data
discovery (“learning”)
� Personal and interactive
support (“engagement”)
Watson technology enables the transformation
Understands natural language, structured and
unstructured data, text
or sensory information
Generates and evaluates hypotheses
for better outcomes
Adapts and Learns from user selections
and responses
1 2
3
� Customer Experience– Guided Assistance
– Self Service
� Personalized Coach/Learning
� Compliance and Regulation
� Risk Management� Transition Management
� Sales and Solution Support
Key BPS
Focus
Areas
Cognitive computing dramatically transforms business processes through intelligence and automation
Cognitive computing
50 underlying technologies
� Entity Extraction
� Sentiment Analysis
� Emotion Analysis (Beta)
� Keyword Extraction
� Concept Tagging
� Taxonomy Classification
� Author Extraction
� Language Detection
� Text Extraction
� Microformats Parsing
� Feed Detection
� Linked Data Support
� Concept Expansion
� Concept Insights
� Dialog
� Document Conversion
� Language Translation
� Image Tagging
� Text Detection
� Visual Insights
� Visual Recognition
� AlchemyData News
� Tradeoff Analytics
Watson News Explorer
Natural Language Classifier
Tone Analyzer
� Natural
Language
Classifier
� Personality
insights
� Relationship
Extraction
� Retrieve and
Rank
� Tone Analyzer
� Emotive
Speech to Text
� Text to Speech
� Face Detection
� Image Link
Extraction
Watson in Procurement
12
Cognitive Procurement
IBM Watson
cognitive capabilities
IBM Emptoris
procurement experience, processes, data
Enterprise spendmanagement
StrategicSourcing
ProcurementContracting
Procurement Compliance& Savings Validat ionPurchaseRequisition Invoice
SupplierQualification
Supplier Risk Management
Supplier Compliance Management
SupplierClassification
Supplier Lifecycle
Management
Supplier Evaluat ion & Development
+
Cognitive Procurement
Cognitive Procurement – enhancing the Emptoris Suite with Watson solutions
Watson Cognitive Platform
Foundational Analytics
W C A
D eep S upplier
Insight
B lueH ound
Instant
C ontract
A nalysis
W B A
Trusted
B uying
A dvisor
R isk Insights
R isk
M itigation
P ricing IQ
D ynam ic P ricing
Inform ation
IBM Procurement
IBM Emptoris Procurement Solutions
inspired by
Innovation Projects
Big Data for Supplier Risk
Receive alerts on trending social
media / news about your suppliers!
► better supplier risk insights,
faster risk mitigation
Watson + SLM Risk #omnipresent Watson + SSM Suite #justask
Watson + SSM Suite #getinsight
Procurement Advisor
Watson can answer any question
on your strategic procurement!
► higher user adoption,
improved efficiency
Procurement Insights
Watson powered procurement dashboards
for a holistic overview and unique insight
► increased transparency, discovery of
optimization potential
Emptoris SSM Suite + Watson
Allowing you to:
� Gets answers to question for question without having to
understand the data model or data complexities of the supply chain
data for his company.
� Clarify a request if it is not understood by providing further or
narrowing information.
� Quickly see data related to the suppliers or categories without
having to login or access other systems
• Procurement professionals struggle to easily find procurement data
• Data is spread across multiple systems with different data models and terminology
• The most difficult data to map is sometimes the most important
We want to solve this with...
Allowing you to:Which suppliers am I already working
with?
How much am I spending in certain
regions and categories?
Who are my top suppliers?
procurement intelligence
Example Use Cases for Watson in Procurement
1.Natural Language Question
2. Interactive Chat
3.Actual Advise about a business question
Digital Workbench
P rocurem ent Suite
Sourcing 4 C ontract M anagem ent SLM 12
Spend PG M 27
R elease H iuT ech 29.10.2016
Evaluate B annister 01.11.2016
Evaluate T echInc 02.11.2016
A nsw er Leonrod 06.11.2016
O pen all in S LM
R elease A cm e 11.11.2016
R eview Zew an IT 19.09.2016
R eview A cm e 31.12.2016
A w ard T echInc 12.05.2016
Initiate Leonrod 16.07.2016
O pen all in S ourcing
A nsw er B usw ell 29.10.2016
R elease H iuT ech 01.11.2016
A pprove P eneller 02.11.2016
A pprove Leonrod 06.11.2016
O pen all in P G M
R eview Zew an IT 11.11.2016
Buswell
H iuT ech 34.900.000
B usw ell 31.081.000
T echInc 28.760.000
P eneller 25.400.000
O pen in S pend
A cm e 24.150.000
A pprove B usw ell 29.10.2016
R eview A cm e 01.11.2016
R eview B usw ell 02.11.2016
A pprove P eneller 06.11.2016
O pen all in C M
R enew B annister 11.11.2016
P rocurem ent Suite
Sourcing 4 C ontract M anagem ent SLM 12
Spend PG M 27 A dvisor *N EW *
R elease H iuT ech 29.10.2016
Evaluate B annister 01.11.2016
Evaluate T echInc 02.11.2016
A nsw er Leonrod 06.11.2016
O pen all in S LM
R elease A cm e 11.11.2016
H ave a question?
→ A sk W atson
H ow m uch spend do w e have on ...? W hich are the best suppliers?
W hich contracts exist w ith ...? W ho w on the last Sourcing event?
R eview Zew an IT 19.09.2016
R eview A cm e 31.12.2016
A w ard T echInc 12.05.2016
Initiate Leonrod 16.07.2016
O pen all in S ourcing
A nsw er B usw ell 29.10.2016
R elease H iuT ech 01.11.2016
A pprove P eneller 02.11.2016
A pprove Leonrod 06.11.2016
O pen all in P G M
R eview Zew an IT 11.11.2016
Buswell
H iuT ech 34.900.000
B usw ell 31.081.000
T echInc 28.760.000
P eneller 25.400.000
O pen in S pend
A cm e 24.150.000
A pprove B usw ell 29.10.2016
R eview A cm e 01.11.2016
R eview B usw ell 02.11.2016
A pprove P eneller 06.11.2016
O pen all in C M
R enew B annister 11.11.2016
Digital Workbench
Digital Workbench
P rocurem ent Suite
Sourcing 4 C ontract M anagem ent SLM 12
Spend PG M 27 A dvisor *N EW *
R elease H iuT ech 29.10.2016
Evaluate B annister 01.11.2016
Evaluate T echInc 02.11.2016
A nsw er Leonrod 06.11.2016
O pen all in S LM
R elease A cm e 11.11.2016
H ave a question?
→ A sk W atson
H ow m uch spend do w e have on ...? W hich are the best suppliers?
W hich contracts exist w ith ...? W ho w on the last Sourcing event?
R eview Zew an IT 19.09.2016
R eview A cm e 31.12.2016
A w ard T echInc 12.05.2016
Initiate Leonrod 16.07.2016
O pen all in S ourcing
A nsw er B usw ell 29.10.2016
R elease H iuT ech 01.11.2016
A pprove P eneller 02.11.2016
A pprove Leonrod 06.11.2016
O pen all in P G M
R eview Zew an IT 11.11.2016
Buswell
H iuT ech 34.900.000
B usw ell 31.081.000
T echInc 28.760.000
P eneller 25.400.000
O pen in S pend
A cm e 24.150.000
A pprove B usw ell 29.10.2016
R eview A cm e 01.11.2016
R eview B usw ell 02.11.2016
A pprove P eneller 06.11.2016
O pen all in C M
R enew B annister 11.11.2016
Supporting more
and more apps
creating a
Procurement Workbench
Procurem ent new s *N EW *Procurem ent new s *N EW * Supplier room s *N EW *Supplier room s *N EW *
C oupa
H iuT ech 34.900.000
B usw ell 31.081.000
T echInc 28.760.000
P eneller 25.400.000
O pen in C oupa
A cm e 24.150.000
C oupa
H iuT ech 34.900.000
B usw ell 31.081.000
T echInc 28.760.000
P eneller 25.400.000
O pen in C oupa
A cm e 24.150.000
M y O rder Tracking 819
….... ....... .......
….... ....... .......
….... ....... .......
….... ....... .......
O pen in M y O rder Tracking
….... ....... .......
M y O rder Tracking 819
….... ....... .......
….... ....... .......
….... ....... .......
….... ....... .......
O pen in M y O rder Tracking
….... ....... .......
W C A *N EW *
View a supplier!
→ go
W C A *N EW *
View a supplier!
→ goNews Social
Partner Own apps More Watson
Introducing Watson Company AnalyzerA solution for procurement officers and managers
G enerate a detailed profile and
overview of a com pany
E lim inate m anual data
gathering
A utom ated financial
benchm arking inform ation
U p-to-date industry new s
and activity Single
Platform
Intuitive
U I
C loud w / on
prem option
Security
O LS/D LS
SpeedC ognitive
A nalytics
Private D ata
(O ptional)
Public
R epositories
Social
M edia
R eports B ios Em ail Forum s W eb
D ata
Features