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Cognos at The University of Texas at Austin Raise Your IQ! Fred Friedrich, Associate Vice President and Controller Cathy Lester, Director, Controller IT Services The University of Texas at Austin

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Cognos at The University of Texas at Austin Raise Your IQ!

Fred Friedrich, Associate Vice President and Controller Cathy Lester, Director, Controller IT Services The University of Texas at Austin

The University of Texas at Austin

Ranked 15th in world by Times London 2004

$1.6 Billion Budget

$400 million in Research Dollars (R-1)

17,000 Faculty and Staff

50,000+ Students 11,000 degrees awarded annually

Longhorn Pride

No. 1 Texas 45, Oklahoma 12

Baseball sweeps Florida to claim sixth College World Series Championship (June 2005)

Project Information Quest (IQ)

Problem Summary

  Data-rich, information-starved

  Reliable transactional systems; weak reporting

  Programmers required to extract information

  Coded data required interpretation

Project Information Quest Approach

Crawl, walk, run

  Start small and grow in manageable increments

  Measure results before investing more

  Leverage existing systems by adding reporting tools

Critical Success Factors

•  Trust

•  Fair Process

•  Data Stewardship / Ownership

•  Single Version of the Truth

Data Warehouse Subject Areas

Student Info Financial Info

Alumni/Donor Info

Facilities

Human Resources Info

Research Info

Faculty & PBIS info

Project IQ Infrastructure

Activity after Phase 1 Release (1st 10 months)

•  165 People Trained 4 hours each / 39 class sections

•  180 cubes available

•  382 reports available

•  35,233 reports run by 450 people

Live Demonstration

Demonstration of how we use Powerplay cubes to answer business questions

Business Scenario 1 – Resource Allocation

The Liberal Arts Dean receives competing requests for additional Teaching Assistants (TA’s or AI’s) from Economics and Government in Fall Semester. The HR and Course Enrollment cubes can be used to look at trending information.

  compare number FTE’s of TA’s and AI’s across years

(resources used)

  compare semester credit hour production/ #sections / enrollment across years

(productivity)

Business Scenario 2 – Course Planning

During course planning, each college must plan how many sections of courses to offer each semester.

The academic affairs deans want to be able to analyze what majors from other colleges are taking courses within their colleges.

Business Scenario 3 - KPI

One of our key performance indicators monitored by the Texas Higher Education Coordinating Board is the number of undergraduate semester credit hours taught by tenured or tenure-track faculty.

Our Provost wants to compare across colleges and time.

The course enrollment cube allows visual comparisons, plus drill-downs to ask questions about courses taught by non-tenured faculty – what classifications of instructors are being used? what kinds of courses fall into this category?

How Did We Do This?

Executive Sponsors, Steering Committee, Stewardship Committee

Project Director

Project Manager

10 Full-time Analysts (grown from 3)

Key Personnel: Data Architect, Oracle DBA, Liaison between IT/Business Users

Cognos Products

  Series 7.3 MR2

  Powerplay

  IWR

  NoticeCast

  Cognos ReportNet 1.1 (new)

  Cognos Planning Analyst (new)

Key Principles

Absolute necessities:

  Build relationships

  Identify primary customers to serve

  Manage expectations…”Crawl, Walk, Run”

  Data Stewards must own responsibility for accurate data, and perform extensive data cleansing

  Train and retrain (if necessary) to ensure highest ROI

Key Principles - Continued

Important for us:

  Meet grassroots (College level) needs first and needs of central administration second.

  Fund project centrally.

  Start with steward area (in our case Financials) that is ready and willing to invest

Key Principles - Continued

Constant involvement of assistant/associate deans and VP’s in all phases

Business users trained on OLAP multi-dimensional concepts and design to do requirements analysis.

ROI – A Few Benefits so far…

1.  More strategic decision-making (VWR Example)

2.  More reliable legacy systems

3.  Better and quicker information resulting in more collaborative/trusting relationships with constituents

Time Spent in Decision-Making

Data Gathering

Analyze & Interpret Consider Options

Consider Options

Information Gathering Analyze

BEFORE

AFTER

ROI: Time Saved in Report Preparation of AFR

Annual Financial Report: 705 Hours Less (partial timesheet captured here)

Early Success Story: College of Engineering

“I was able to put together the financial part of our college’s 6 year accreditation survey in 1 ½ days with our Cognos financial cube, as opposed to several months the last accreditation cycle. And I was able to give our dean a special report that he needed on the spot (in 15 minutes) just the other day.” Cindy Brown, Assistant Dean

Next Challenges:

More complex business questions

Cost of Instruction

Time to Degree

More Sophisticated Revenue Forecasting

Faculty Profiles (IBM/Cognos Pilot Project)

Next Challenges:

Questions?

[email protected]

[email protected]