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Collaboration and the role of IT for patient- centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference March 25, 2015

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Collaboration and the

role of IT for patient-

centered care

Helene Chartier & Dr Doug Kavanagh

TELUS Health Drug Conference

March 25, 2015

Page 2: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

How do physicians

and the insurance community

collaborate today?

Page 3: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

Page 4: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

Page 5: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

The prescription process today

Page 6: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

Page 7: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

What happens when a drug isn’t

covered?

Page 8: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

1 Doctor provides Rx

Page 9: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

2 Patient goes to pharmacy

Page 10: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

3 Rx not covered

Page 11: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

4 Patient must return for another Rx.

Page 12: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

Simplifying the process for the

benefit of everyone Insurance coverage integrated into the EMR

Page 13: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

1 MD validates patient insurance

coverage while Rx

Page 14: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

2 Patient goes to pharmacy and walks

out with Rx

Page 15: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

Benefit programs becoming

more stringent

Page 16: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

Page 17: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

17 Public

Adoption of health IT

Use of electronic charts to enter and retrieve patient data

CA BC AB ON QC

Use electronic chartsexclusively

Use a combination of paperand electronic charts

79%

29%

85%

35%

87%

40%

83%

35% 64%

11%

Page 18: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

18 Public

Adoption of health IT family physicians versus specialist

Use of electronic charts in Ontario

Family physicians Specialist

Use electronic chartsexclusively

Use a combination ofpaper and electroniccharts

86% 81%

52%

19%

Page 19: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

19 Public

Health IT will help Communicating as well with the patients

Page 20: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

Page 21: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

21 Public

Health is a team sport

Page 22: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

Page 23: Collaboration and the role of IT for patient- centered care...Collaboration and the role of IT for patient-centered care Helene Chartier & Dr Doug Kavanagh TELUS Health Drug Conference

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