collaboration champions one – day workshop by dwaine m. souveny

Collaboration ChampionsCollaboration ChampionsOne – Day WorkshopOne – Day Workshop

by by Dwaine M. SouvenyDwaine M. Souveny

Alberta Regional Consortia

"Coming together is a beginning,

keeping together is progress, and

working together is success."- Henry Ford-

People talk collaborationPeople talk collaboration

They emphasize the importance of itThey emphasize the importance of it

Yet when it comes to walking the talkYet when it comes to walking the talk

Do we really embrace it?Do we really embrace it?

What does Collaboration TRULY mean?What does Collaboration TRULY mean?

What is collaboration – what is not collaboration?What is collaboration – what is not collaboration?

What are the principles of effective What are the principles of effective collaboration?collaboration?

How do we DO collaboration – is it a matter of How do we DO collaboration – is it a matter of will or skill?will or skill?

Purpose:Purpose:Mobilization of Mobilization of

Collaborative PracticesCollaborative Practices

Levels of MobilizationLevels of MobilizationFacilitator Leadership Training (2 days)Facilitator Leadership Training (2 days)Championship Development Training (1 Championship Development Training (1 day)day)School/agency based training (1 – 11 School/agency based training (1 – 11 approximately 1 hour sessions based on approximately 1 hour sessions based on each of principles)each of principles)




Facilitator Leadership Training (2 days)Facilitator Leadership Training (2 days)

To provide To provide Collaboration Facilitation Collaboration Facilitation Leaders Leaders with knowledge, skills, activities with knowledge, skills, activities and resources forand resources forImplementing Collaborative Practices within Implementing Collaborative Practices within their communities their communities Co-facilitating a 1 day training program within Co-facilitating a 1 day training program within their communities their communities Becoming Collaboration ChampionsBecoming Collaboration Champions




Championship Development Training (1 Championship Development Training (1 day)day)

To provide To provide Community Collaboration Community Collaboration Champions Champions with the knowledge, skills, with the knowledge, skills, activities and resources for activities and resources for Implementing Collaborative Practices within their Implementing Collaborative Practices within their communities communities Facilitating school and/or agency based training with Facilitating school and/or agency based training with a focus on using the resources to promote the a focus on using the resources to promote the principles of collaborationprinciples of collaboration




School/agency Based FacilitationSchool/agency Based FacilitationFor the For the Community Collaboration Champion Community Collaboration Champion to to utilize the resources in a facilitated manner with utilize the resources in a facilitated manner with school and agency based personnel such that it school and agency based personnel such that it enhances collaborative practices and wrap around enhances collaborative practices and wrap around principlesprinciples

Facilitating Collaboration sessions within their Facilitating Collaboration sessions within their school, agency or program based one or more of the school, agency or program based one or more of the eleven Principles of Collaborationeleven Principles of Collaboration


GOALSGOALSUnderstand what Understand what Collaborative Collaborative

Practices…based on Practices…based on wraparound principleswraparound principles is and is and what it is notwhat it is not

Discuss the importance and Discuss the importance and relevancy of collaborationrelevancy of collaboration

Practice and creatively develop Practice and creatively develop activities to illustrate concepts activities to illustrate concepts and principlesand principles


GOALSGOALS continued continued

Effectively utilize the excellent Effectively utilize the excellent resources that have been resources that have been developeddeveloped

Clarify the next steps in Clarify the next steps in championing a culture of championing a culture of collaborationcollaboration


ObjectivesObjectives

Participants will:Participants will:•Be provided with specific resources from which Be provided with specific resources from which to utilize in the development of their one-day to utilize in the development of their one-day training program with their community memberstraining program with their community members•Be provided with a variety of activities from Be provided with a variety of activities from which to choose to facilitate their training which to choose to facilitate their training programprogram•Learn about the resources that have been Learn about the resources that have been developed – and how to utilize these to promote developed – and how to utilize these to promote understanding of Collaborative practices and understanding of Collaborative practices and principlesprinciples


Objectives Objectives continuedcontinued

• Learn about and utilize the ‘Focused Learn about and utilize the ‘Focused Conversation Guide’ and have practice Conversation Guide’ and have practice using the techniques during the review of using the techniques during the review of videos representing the 11 Collaborative videos representing the 11 Collaborative PrinciplesPrinciples

• Gain an appreciation of how to respond to Gain an appreciation of how to respond to constructive comments and criticism constructive comments and criticism about the collaborative processabout the collaborative process


AgendaAgenda

Welcome/IntroductionsWelcome/IntroductionsNames, roles, expectationsNames, roles, expectations

Collaborative Practices…Collaborative Practices…based on based on wraparound principleswraparound principles

BackgroundBackgroundDefinedDefinedWhat it is and what it is notWhat it is and what it is notCompared to other modes of interactionCompared to other modes of interactionBenefitsBenefits

Agenda Agenda continuedcontinued

Implementation of Collaborative Implementation of Collaborative Practices/PrinciplesPractices/Principles Utilization of Resources: Utilization of Resources:

• Collaborative Conversations (Art of Focused Collaborative Conversations (Art of Focused Conversation)Conversation)

• Video Series and principlesVideo Series and principles

Challenges in CollaborationChallenges in CollaborationTop 10 reasons why not to collaborateTop 10 reasons why not to collaborateHow not to be discouragedHow not to be discouraged

Next steps: Planning and SupportNext steps: Planning and Support

Welcoming ExpectationsWelcoming Expectations

Everyone has wisdomEveryone has wisdom

We need everyone’s wisdom for the We need everyone’s wisdom for the wisest resultwisest result

There are no wrong answersThere are no wrong answers

The whole is greater than the sum of The whole is greater than the sum of it’s partsit’s parts

Everyone will hear others and be heardEveryone will hear others and be heard

You can always change your mindYou can always change your mind

IntroductionsIntroductions

Individual activityIndividual activity•Look through picturesLook through pictures•Select one that you feel represents Select one that you feel represents you in your role regarding you in your role regarding collaborationcollaboration•Share your view with the rest of the Share your view with the rest of the groupgroup

Activity

The Wrap Around The Wrap Around ProcessProcess

In the Setting the Direction Framework (June 2009), the wraparound process is defined as a “philosophy of care that includes a definable planning process involving the student and family that results in comprehensive, coordinated supports and services to achieve improved learning outcomes and improved quality of life”.

What is Collaboration?What is Collaboration?

Small Group Discussion:Small Group Discussion:

What are key aspects to What are key aspects to

True CollaborationTrue Collaboration

Include on Workbook and Flip ChartInclude on Workbook and Flip Chart

Activity


CollaborationCollaboration •is a process for setting collective is a process for setting collective priorities, and incorporating different priorities, and incorporating different perspectives. This is reflected in the way perspectives. This is reflected in the way people commit to working together to people commit to working together to meet their shared goals. meet their shared goals. •allows for the blending of perspectives, allows for the blending of perspectives, expertise, resources and shared expertise, resources and shared accountability and responsibility.accountability and responsibility.

ContinuumContinuum

Less Intense More Intense

Compete Co-exist Communicate Cooperate Coordinate Collaborate Integration

Competition for students, resources, partners, public attention.

No systematic connection between school authorities or the Ministry.

Inter-district and Ministry information sharing about collaboration tools.

As needed, often informal, interaction, on discrete activities.

Organizations systematically adjust and align work with each other for greater outcomes; no joint planning.

Longer term interaction based on shared mission, goals; shared decision-makers and resources.

Fully integrated programs, planning, funding.

Adapted from: Hoskins, L and Angelica, E. 2005. Forming Alliance: Working Together to Achieve Mutual Goals. Wilder Foundation

What Collaborative What Collaborative Practices is NOT?Practices is NOT?

• An initiative, pilot or prescribed An initiative, pilot or prescribed programprogram

• A mandated service delivery model A mandated service delivery model • High fidelity wrap-around services High fidelity wrap-around services

(for individuals with severe (for individuals with severe behaviour challenges)behaviour challenges)

• An “add-on” to what you are already An “add-on” to what you are already doingdoing


The wisdom of the communityThe wisdom of the community

always exceeds the knowledgealways exceeds the knowledge

of the expertsof the experts

Peter KenyonPeter Kenyon

Key CharacteristicsKey Characteristics

Alberta’s Approach to Collaborative Alberta’s Approach to Collaborative Practices is about:Practices is about:Establishing a culture of Establishing a culture of collaborationcollaborationSharing commitment and Sharing commitment and responsibilityresponsibilityBlending perspectives, resources Blending perspectives, resources and expertiseand expertise

Benefits of CollaborationBenefits of Collaboration

FINISHED FILES ARE THE RESULT

OF YEARS OF SCIENTIFIC STUDY

COMBINED WITH THE EXPERIENCE OF

YEARS

In small groups identify how In small groups identify how collaboration contributes to successful collaboration contributes to successful outcomes? (at the school, authority outcomes? (at the school, authority and/or community levels)and/or community levels)

Activity

Old African ProverbOld African Proverb

By doing it alone…. By doing it alone….

you can do it fastyou can do it fast

To do it well….To do it well….

do it togetherdo it together

Personal StoriesPersonal Stories

Think about (and be prepared to share) Think about (and be prepared to share) a specific example where you and/or a specific example where you and/or your school your school authority/agency/organization have authority/agency/organization have demonstrated collaborative practices in demonstrated collaborative practices in action.action.

““A shift from me to we”A shift from me to we”

Activity

Benefits of CollaborationBenefits of CollaborationResearch StudyResearch Study

• Increased knowledge and understanding of Increased knowledge and understanding of partner mandatespartner mandates

• Strengthen relationships and ability to Strengthen relationships and ability to navigate within and between systems to navigate within and between systems to find innovative solutionsfind innovative solutions

• Enhanced capacity to support student Enhanced capacity to support student and/or familyand/or family

• Improved functioning across various Improved functioning across various environmentsenvironments

• Improved access to services and supportsImproved access to services and supports

Using a Collaborative Using a Collaborative ApproachApproach

Reduces gaps in and the overlap of Reduces gaps in and the overlap of servicesservices

Enhances relationships among all Enhances relationships among all members of the school and communitymembers of the school and community

Focuses on the strengths of the child or Focuses on the strengths of the child or youth, thus promoting optimism and youth, thus promoting optimism and motivationmotivation

Increases the community’s capacity to Increases the community’s capacity to address the needs of children and youthaddress the needs of children and youth

• Supports and Strategies Supports and Strategies may look different in may look different in different parts of the different parts of the province, depending on province, depending on local contextlocal context

• School authorities, with School authorities, with

their community partners, their community partners, will be able to access a will be able to access a range of coordinated range of coordinated supports to meet the supports to meet the needs of students and needs of students and their families.their families.

• Students and their Students and their families will have the families will have the right supports at the right right supports at the right time at the right place.time at the right place.


From Research to Action

Alberta’s Approach to Collaborative Practices

11 wraparound principles11 wraparound principles

CollaborationCollaboration Shared Shared

leadershipleadership Team basedTeam based School-School-

community community linkedlinked

PersistentPersistent

Family voice and choice

Culturally responsive

Natural supports

Individualized

Strength based

Data informed

11 Principles of 11 Principles of Collaboration and the Collaboration and the Wrap Around ProcessWrap Around Process

In small groups, review each of the In small groups, review each of the Principles within a specific area (blue, Principles within a specific area (blue, green, orange) on the Booklet (Self green, orange) on the Booklet (Self reflective tool) and reflective tool) and

Provide a specific example to share with the Provide a specific example to share with the larger group that illustrates that principlelarger group that illustrates that principle

Activity

Supporting MaterialsSupporting Materials

Video Series - Introductory VideoVideo Series - Introductory VideoIntroduction to the 11 wraparound principlesIntroduction to the 11 wraparound principles

http://ideas.education.alberta.ca/hsc/current-projects/collaborative-practiceshttp://ideas.education.alberta.ca/hsc/current-projects/collaborative-practices

Activity


Video Series - Introductory VideoVideo Series - Introductory VideoIntroduction to the 11 wraparound principlesIntroduction to the 11 wraparound principles

Or just Google: Alberta education - collaborativeOr just Google: Alberta education - collaborative


Video SeriesVideo SeriesPurposePurpose

The Videos The Videos •Are intended to be used as starting Are intended to be used as starting points for discussion about points for discussion about collaborative practices based on wrap collaborative practices based on wrap around principlesaround principles•Use wordless stories to represent Use wordless stories to represent successes and challenges associated successes and challenges associated with each wrap around principlewith each wrap around principle

Video SeriesVideo SeriesScopeScope

The Videos The Videos •Some scenes in the videos are of a Some scenes in the videos are of a sensitive nature and may evoke strong sensitive nature and may evoke strong emotional responses from some emotional responses from some viewers.viewers.•The videos are meant as examples and The videos are meant as examples and do not address all aspects of the very do not address all aspects of the very complex challenges faced by children, complex challenges faced by children, youth and their familiesyouth and their families

Video SeriesVideo SeriesVariationVariation

• The videos are not presented in The videos are not presented in order of priorityorder of priority

• Schools and their partners are NOT Schools and their partners are NOT expected to reflect on all eleven expected to reflect on all eleven principles during a given time periodprinciples during a given time period

• The video to view and discuss should The video to view and discuss should be selected based on local interests be selected based on local interests and needsand needs

The VideosThe Videos


• Video series - Video series - Introductory VideoIntroductory Video

• Wraparound principles Wraparound principles videos (11)videos (11)

• Collaborative Collaborative Conversation GuideConversation Guide

Guiding Collaborative Guiding Collaborative ConversationsConversations

Techniques Techniques

The Art of Focused ConversationThe Art of Focused Conversationhttp://ica-associates.ca

World CaféWorld Caféhttp://theworldcafe.com

Visual ExplorerVisual Explorerhttp://ccive.blogspot.com/2007/04visual-explorer-http://ccive.blogspot.com/2007/04visual-explorer-quick-guide.htmlquick-guide.html

The Art of Focused The Art of Focused ConversationConversation

Levels of ThinkingLevels of Thinking

Objective questions:Objective questions: dealing with data dealing with data and sensory informationand sensory information

Reflective questions: Reflective questions: related to related to personal reactions and associationspersonal reactions and associations

Interpretive questions: Interpretive questions: about about meaning, significance and implicationsmeaning, significance and implications

Decisional questions: Decisional questions: concerned with concerned with resolutionresolution

Collaborative Collaborative Conversation ToolsConversation Tools

(for each of the (for each of the principles)principles)Facilitator Instructions:Facilitator Instructions: a step-by-step guide for a step-by-step guide for

group leaders that includes tips and instructions group leaders that includes tips and instructions for guiding conversations (pg.9)for guiding conversations (pg.9)

Participant Handout:Participant Handout: used to prepare the used to prepare the participants for the conversations (pg. 11)participants for the conversations (pg. 11)

Focused Conversation Questions: Focused Conversation Questions: to be used to to be used to guide the conversation by the facilitator (not to be guide the conversation by the facilitator (not to be handed out to participants) (pg. 12)handed out to participants) (pg. 12)

Call to Action Worksheet: Call to Action Worksheet: used to capture the used to capture the participants plans for applying the collaborative participants plans for applying the collaborative practices (pg.13)practices (pg.13)

Collaboration VideoCollaboration Video

Large group activityLarge group activity•Review video togetherReview video together•Utilize the Art of Focused ConversationUtilize the Art of Focused Conversation•Work through Call to Action Worksheet Work through Call to Action Worksheet

Choice – do on a personal basis or on a systemic Choice – do on a personal basis or on a systemic basisbasis

•Discuss as a groupDiscuss as a group•What worked well with the process, what could What worked well with the process, what could have been done differently to enhance the have been done differently to enhance the processprocess

Activity

Video ReviewVideo ReviewSmall Group of PrinciplesSmall Group of Principles

Break into small groups (e.g. 4 people per Break into small groups (e.g. 4 people per group)group)

Choose 2 videos/principles to reviewChoose 2 videos/principles to review

With in each group choose two facilitators With in each group choose two facilitators to use the Conversation Guide to address to use the Conversation Guide to address the video/principlethe video/principle

5 minutes to set up, 5 minutes to review 5 minutes to set up, 5 minutes to review videovideo

20 minutes to use conversation guide20 minutes to use conversation guide

Activity

Video ReviewVideo ReviewTipsTips

Keep the focus on this as an example of the Keep the focus on this as an example of the principle - if people comment that it does not principle - if people comment that it does not apply then discuss an example that does applyapply then discuss an example that does applyDo Not over analyze the video – stay focused Do Not over analyze the video – stay focused on principleon principleThere are no right or wrong answers – be There are no right or wrong answers – be creative in thinking outside of the box to creative in thinking outside of the box to answer the questionsanswer the questionsReplay the video to answer some of the Replay the video to answer some of the questionsquestions

Video ReviewVideo ReviewFinal Group debriefingFinal Group debriefing

Review final videosReview final videos Comments, thoughts and Comments, thoughts and

questions aboutquestions about ProcessProcess Resources: Videos, Conversation Resources: Videos, Conversation

GuideGuide

Activity


• Video series - Introductory VideoVideo series - Introductory Video• Wraparound principles videos (11)Wraparound principles videos (11)• Collaborative Conversations GuideCollaborative Conversations Guide

• BookletBookletDRAFT


• Video series - Introductory VideoVideo series - Introductory Video• Wraparound principles videos (11)Wraparound principles videos (11)• Collaborative Conversations GuideCollaborative Conversations Guide• BookletBooklet

• PlacematPlacemat


• Video series - Introductory VideoVideo series - Introductory Video• Wraparound principles videos (11)Wraparound principles videos (11)• Collaborative Conversations GuideCollaborative Conversations Guide• BookletBooklet• PlacematPlacemat

• PosterPoster


• Video series - Introductory VideoVideo series - Introductory Video• Wraparound principles videos (11)Wraparound principles videos (11)• Collaborative Conversations GuideCollaborative Conversations Guide• BookletBooklet• PlacematPlacemat• PosterPoster

• Self reflective bookmarkSelf reflective bookmark

“collaboration doesn’t

just happen; it is

deliberate”Joe

Pascarelli

Will vs SkillWill vs Skill

CollaborationCollaboration

David Letterman's Top Ten ListDavid Letterman's Top Ten ListTuesday, September 2, 2003Tuesday, September 2, 2003

Top Ten Things You Don't Want To Hear From Your Teacher On The First Day Of

School

•10."Your grade will be determined by how well 10."Your grade will be determined by how well you wash my car"you wash my car"•9."Parent-teacher conferences at 3:00pm; if your 9."Parent-teacher conferences at 3:00pm; if your mom's hot, it's dinner and drinks"mom's hot, it's dinner and drinks"

• 8."If my methods seem unconventional, it's because I 8."If my methods seem unconventional, it's because I forged my teaching credentials at Kinko's"forged my teaching credentials at Kinko's"

• 7."I'm not good with names, so I'm going to call all of 7."I'm not good with names, so I'm going to call all of you 'Skippy'"you 'Skippy'"6."Is it just me, or is chalk delicious?"6."Is it just me, or is chalk delicious?"5."Study, don't study -- honestly, I only care about 5."Study, don't study -- honestly, I only care about tonight's Lotto numbers"tonight's Lotto numbers"

• 4."I'm just a substitute -- your teacher is being 4."I'm just a substitute -- your teacher is being detained at Camp X-Ray"detained at Camp X-Ray"3."Screw math -- just cheat off the exchange student"3."Screw math -- just cheat off the exchange student"2."Hey everybody! Looks like we got a bed-wetter!"2."Hey everybody! Looks like we got a bed-wetter!"1."I was George W. Bush's English teacher"1."I was George W. Bush's English teacher"

Collaboration:Collaboration:Top 10 Reasons Why not Top 10 Reasons Why not

totoBreak into two groupsBreak into two groups

Challenge - which group can come up Challenge - which group can come up with the most (up to 10) reasons for with the most (up to 10) reasons for why Collaboration will not work.why Collaboration will not work.

Activity

Challenges to Challenges to Collaboration and Wrap Collaboration and Wrap

AroundAroundResearch Study:Research Study:•Clarity and uniformity in the Clarity and uniformity in the definition of wrap around (and definition of wrap around (and collaboration)collaboration)•Articulation of clearly defined goalsArticulation of clearly defined goals•Policies, organizational culture and Policies, organizational culture and funding structuresfunding structures•Deficit-based approachDeficit-based approach

Challenges to Challenges to Collaboration and Wrap Collaboration and Wrap

AroundAroundLiterature review:Literature review:•Fragmented services and concerns about Fragmented services and concerns about duplication of servicesduplication of services•Failure to engage children, youth and Failure to engage children, youth and families as active partners in the process, families as active partners in the process, decreasing commitment and relevance to decreasing commitment and relevance to themthem•Approaches or mental models that view Approaches or mental models that view partnering as taking away from the real partnering as taking away from the real workwork

Challenges: A ResponseChallenges: A ResponseHow Not To Be How Not To Be DiscouragedDiscouraged

Respond to the challenges- what to Respond to the challenges- what to say and dosay and do•In small groups – reporting back to In small groups – reporting back to the larger groupthe larger group•Each of small groups addressing 5 Each of small groups addressing 5 challenges of their choicechallenges of their choice

Activity

Collaboration and Wrap Collaboration and Wrap AroundAroundSuccessSuccess

Is more likely when there:Is more likely when there:•Are shared beliefs and valuesAre shared beliefs and values•Is commitment to the child/youth and familyIs commitment to the child/youth and family•Is support from leaders within partnering Is support from leaders within partnering organizationsorganizations•Is a balance between tangible resources such Is a balance between tangible resources such as time, space personnel0 and intangible as time, space personnel0 and intangible resources (such as time and commitment).resources (such as time and commitment).•Is/are individuals with attitude and skills to Is/are individuals with attitude and skills to Champion CollaborationChampion Collaboration

Collaboration and Wrap Collaboration and Wrap AroundAroundSuccessSuccess

Is more likely when there:Is more likely when there:

Are individuals with attitude and skills Are individuals with attitude and skills to to Champion CollaborationChampion Collaboration

Next StepsNext Steps

Stage 1: Development of materials Stage 1: Development of materials and resourcesand resources

Stage 2: Awareness sharing of Stage 2: Awareness sharing of resourcesresources

Stage 3: Facilitation Leadership Stage 3: Facilitation Leadership DevelopmentDevelopment

Stage 4: Community Collaboration Stage 4: Community Collaboration Champion DevelopmentChampion Development

Stage 5:Stage 5:School/Community Collaboration School/Community Collaboration

MeetingMeetingCollaboration Champions will:Collaboration Champions will:

Utilize resources and skills during meetings to Utilize resources and skills during meetings to foster a culture of collaborationfoster a culture of collaboration

This may include for example setting up specific This may include for example setting up specific meeting where each of the Principles are meeting where each of the Principles are discussed, possibly including the utilization of discussed, possibly including the utilization of the videosthe videos

Report back to the Facilitation Leaders on the Report back to the Facilitation Leaders on the utilization of the techniquesutilization of the techniques

Next Steps:Next Steps:Further Learning Further Learning

OpportunitiesOpportunities• Next Sessions for Facilitator Next Sessions for Facilitator

Leadership Collaboration Leadership Collaboration Development:Development: Calgary October 3 Calgary October 3 Grand Prairie October 11 & 12Grand Prairie October 11 & 12Lethbridge October 17 Lethbridge October 17 St. Paul October 24 & 25St. Paul October 24 & 25Red Deer October 27 & 28Red Deer October 27 & 28Edmonton Nov 1Edmonton Nov 1


OpportunitiesOpportunities• Other possibilities for Facilitator Other possibilities for Facilitator

Leadership in Collaboration Leadership in Collaboration development:development: for regions outside of those indicatedfor regions outside of those indicatedSpecifically designed for other groups Specifically designed for other groups

or organizations or organizations

Contact Dwaine SouvenyContact Dwaine Souveny

dynamicdevelopment @shaw.cadynamicdevelopment @shaw.ca

403 506 7091403 506 7091


OpportunitiesOpportunities• The Art of Focused ConversationThe Art of Focused Conversation

http://ica-associates.ca

Group Facilitation Skills (2 day session)Group Facilitation Skills (2 day session)Toronto Toronto November 17-18November 17-18

Vancouver Vancouver November 15-16November 15-16

• Solution Enhanced CoachingSolution Enhanced Coachingwww.dynamicdevelopment.ca

Foundations of Coaching (2 day)Foundations of Coaching (2 day)Canmore Canmore Oct 14 & 15 Contact Dwaine SouvenyOct 14 & 15 Contact Dwaine Souveny

Individual Goals and Individual Goals and ProcessProcess

Call to ActionCall to Action::

What is your personal goalWhat is your personal goaland what are your plans for successful and what are your plans for successful completioncompletion

Help Alberta Education to celebrate Help Alberta Education to celebrate success by collecting data (pg 15)success by collecting data (pg 15)


Alone we can do so littleAlone we can do so little

……together we can do so together we can do so muchmuch

Helen KellerHelen Keller


collaboration champions one – day workshop by dwaine m. souveny

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