collaboration empower engage innovate

Collaboration Empower, Engage, Innovate Nizar Saadi

Maroc, le 21 Mai 2015

Collaboration Partners Africa

Cisco Cross Architecture Forum

Cisco Confidential 2 C97-732501-00 © 2014 Cisco and/or its affiliates. All rights reserved.

The act of people working together to reach a common goal.

Collaboration


Work Is More Interconnected Than Ever

67% of employees report an

increase in work requiring active collaboration

57% increase in the number of

employees collaborating from other geographic locations

50% of business productivity

is tied to effective collaboration


Yet Workers Want Choice and Flexibility

40% of the workforce

will be mobile by 2016

40% of users use three or more devices for video calling

94% of business leaders

say cloud collaboration enables flexibility


Work Home


Collaboration Is Challenging

Most employees are better at individual performance than team performance

§  Complex, evolving team networks

§  Increase in non-routine work that requires team decisions

§  Disjointed tools, inconsistent experiences


Collaboration Across Your Business

Mobile Worker Account Manager

Information Worker Financial Analyst

Contact Center Contact Center Agent

Deskless Worker Factory Supervisor

Executive VP of Marketing

Customers Partners Suppliers


§ Expand beyond the desktop to mobility § Make video collaboration as easy as voice § Collaborate beyond corporate boundaries § Mitigate security and compliance risks § Support integration with existing investments § Provide cost-effective deployment options

What If You Could Take a New Approach to Collaboration?


#1 #2

Technology Experience

Technology- Centric Approach to Collaboration


Cisco Confidential 10 C97-732501-00 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 C97-732501-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Technology- Centric Approach to Collaboration

User Centric Approach to Collaboration

#1 #2

Technology Experience

#1 #2


Experience Is More Than the User Interface

Experience

Software

Hardware

Infrastructure

Network


Our Mission

Every Room

Every Desk

Every Pocket

Every App

Cloud Fabric


Cisco Collaboration

Collaboration Endpoints Conferencing Customer

Collaboration Unified Communications


Enabled by a Comprehensive Architecture

Consistent Experience

Collaboration Services

Network-Based Platform

Deployment Models

Voice and Video

IM and Presence

Content Sharing

Conferencing

Scheduling and Calendaring

Messaging and Recording

Edge

Workflow

Security Network

Data Center

Management Medianet

On Premises Cloud +


On Premises Hybrid Cloud

Cisco Unified Communications Manager The Heart of Cisco Collaboration

Cisco Unified Communications

Manager


Collaboration Room Portfolio

MX200 G2 MX300 G2 MX700 MX800 TX9000

SX20 SX80 SX10


Collaboration Desk Portfolio

DX650 DX70 DX80


§ Best-in-class unified communications capabilities ̵  Presence and IM ̵  Voice, video, voice messaging ̵  Desktop sharing, conferencing

§ Collaborate from any workspace ̵  PC, Mac, tablet, smartphone ̵  On premises and cloud ̵  Integration with Microsoft Office

Cisco Jabber: All-in-One Unified Communications Application


§  Industry-leading web conferencing ̵  Audio, web, and high-definition video ̵  WebEx® Meetings, Training, Events, and

Support versions

§ Document, application, desktop sharing § One-time and scheduled meetings,

including scheduling with Outlook and Lotus Notes

Cisco WebEx Web Conferencing


§ Consistent meeting room experience across any mobile, desktop or room-based video endpoint

§ Users can be provisioned easily § Seamless scalability - 25 video endpoints and

1000 WebEx® users in a common meeting § Flexible deployment options - on premises,

cloud, hybrid

Cisco Collaboration Meeting Room


Communications-Enabled Processes Cisco Jabber SDK

www.jabberdeveloper.com

Easily add collaboration functionality

to web applications

and business processes

Video Voice

Web Conferencing

Voicemail

IM/Chat Presence


From the Browser to the Boardroom

Browser/ mobile

Home Office Work Office Small Group

Spaces Larger Spaces Boardrooms


Uncompromised Business-Class Collaboration

§ Fast provisioning, deployment, and installation

§ Highly secure, reliable, scalable, policy-driven collaboration

§ Consistency across the cloud and on premises

§ Single management experience for IT


Open and Interoperable

Lead and set

industry standards

Support third-party endpoints

Develop native,

standards-based

products


Holistic Collaboration Experiences, Investment Protection Standards-Based Interoperability

SIP H.264AVC H.264SVC

H.265

BFCP XMPP HTML5 WebRTC

Most Widely Adopted Protocols in Their Categories Multivendor, Demonstrated Interoperability, Broad Industry Support

Includes Support for Legacy Protocols: QSIG, H.323, ISDN PRI, More

Voice/Video Signaling

Video Codecs

Desktop Sharing

Instant Messaging, Presence

Web-Based Collaboration


Your Partners for Success

Professional services to help you achieve

your vision for collaboration

Build

Manage

Plan

For Collaboration

More than 3500 Cisco® certified collaboration

partners

3500+

Award-winning technical services

and support


Customer Outcomes

Reduced telecom spend by 60% Consolidated communications infrastructure

Improved mortgage business by 67% Located and accessed remote experts

Reduced recruitment and training costs Enabled remote meetings, online events, and training

Transformed service delivery Enabled meetings with remote participants

Reached beyond university walls Offered online events and training

Pourquoi pas Votre Entreprise

ici ?


of Fortune 500 Use Cisco®

Collaboration

95%

Cisco IP Phones

80 Million

Cisco WebEx® Minutes

per Month

2.7 Billion

Cisco Collaboration Customers

200,000

Cisco TelePresence®

Endpoints

2 Million

Cisco Contact Center Agents

3.3 Million Cisco Jabber®

Seats

21 Million

Leading the Industry


§ Empower employees to freely collaborate with anyone

§ Partner with business leaders to transform the organization

§ Add new collaboration capabilities at will § Reduce costs and complexity § Stay relevant to the organization § Gain a competitive advantage in the

market

With Cisco Collaboration, You Can…


Cisco Collaboration Value

Delight users without

compromise Empower

every team Start from

where you are


Guided by a Culture of Innovation

And the Innovation Continues

§  Leading innovation across software, hardware, and networking

§  Leading convergence to IP telephony

§  Transforming conferencing with Cisco TelePresence® and WebEx®

§  Leading development of industry standards such as SIP, XMPP, and WebRTC

§  Advancing mobile, cloud, video collaboration


Looking Ahead Cisco Collaboration Journey

Network Convergence

Contextual Collaboration

Cloud Fusion Work Everywhere Experience Breadth

Unify voice and video communication on mission-critical networks

Add and integrate collaboration workloads for excellent experiences

Advance the mobile and borderless experience

Transparently integrate cloud and on-premises services

Develop collaboration ecosystem

Out

com

e

1 2 3 4 5


Collaboration Is a Journey

Define your strategy and objectives

Prioritize use cases and businesses processes

Cisco & Partners are here to partner with you

Design to support a complete strategy

Gain influence with stakeholders

Thank you.

collaboration empower engage innovate

Technology

cisco andor

cisco confidential 10c97

cisco confidential 2c97

cisco confidential 3c97

cisco confidential 4c97

cisco confidential 5c97

cisco confidential 6c97

cisco confidential 7c97