collaboration maureen leif, j.d. child support coordinator, colorado judicial branch, usa...
TRANSCRIPT
CollaborationMaureen Leif, J.D.Child Support Coordinator, Colorado Judicial Branch, USA
"Coming together is a beginning, keeping together is progress, and working together is success.“
Henry Ford
Collaboration•What is it?
▫More than two people working together to create something or reach a goal
•Critical to achieving the best possible outcome
Barriers to Collaboration
•Absence of Effective Communication Strategies
•Incorrect Assumptions•Lack of Shared Vision•Limited Flexibility•Cultural Differences•Wrong or Missing Stakeholders•Weak Relationships
Principles of Collaboratio
n
Shared Vision
Transparency
Persistence
Clear Communication
Listening
Stakeholder Involvement
Understanding Roles
Relationships
Successful Collaborations• Stakeholders have an interest in both processes and results
• Multiple layers of decision-making
• Flexibility
• Identification of clear roles and responsibilities
• Adaptability
• Open & frequent communication
• Established formal and informal communication links
• Concrete attainable goals and objectives
• Shared vision
Liaison Position •Having staff dedicated to Collaboration
changes the overall atmosphere▫Collaboration becomes an expected
outcome▫Time and resources are available for this
purpose▫Shows commitment at the organization
level
Key Responsibilities of this Liaison
•Providing objective view•Facilitating communication•Conducting appropriate research •Sharing data to help resolve questions•Mediation when needed
Judicial Child Support Huddle
Strategies •Conventional structures used to organize
how people routinely work together stifle inclusion and engagement. Try using alternative meeting structures, find ideas at: www.liberatingstructures.com
•Team Diversity- Staff projects with unlikely candidates
•Identify and include dissenters with alternative perspectives
•Designate a “connector”
Strategies
•Strategy before technology•Implement user-friendly Collaborative
platform•Create opportunities for relationship
building as part of business strategy •De-brief after every project on lessons
learned and evident mistakes •Utilize Outreach Plan (showcase
collaboration)
