1.

Collecting data from Unix and Windows hosts with the EMC grab utilityArticle Number:000181744 Version:1 Key Information

Audience: Level 30 = Customers Article Type: Break FixLast Published: Wed Feb 05 18:57:53 GMT 2014 Validation Status: Final ApprovedSummary: To reduce the frequency of requests for information about a customer's environment and instead gather a vast majority of data from the host via a utility calledEMC grab.

Article Content

Notes:

Collecting data from Unix and Windows hosts with the EMC grab utility

PURPOSETo reduce the frequency of requests for information about a customer's environment and instead gather a vast majority of data from the host via a utility called EMCgrab.

APPLIES TOAll Data Domain systemsAll Software ReleasesVTL

SOLUTIONEMC grab for Unix, also known as EMC Reports for Windows, is a utility similar to a support bundle. The utility collects data from the client host. EMC supportuses this tool to troubleshoot host and storage array problems. Data Domain support can also utilize this tool to gather data from the host rather than askingcustomers to run separate commands. EMC customers should already be familiar with this tool. EMC Grab utility is available for Microsoft Windows, SUN Solaris,HP-UX, IBM AIX, and Linux.

Download the correct utility for the clients specific operating system via (Data Collections > EMC Grab Utilities for Host Discovery).EMC PowerlinkAlternatively, EMC grab for UNIX operating systems can be downloaded from .ftp://ftp.emc.com/pub/emcgrab/Unix/

1.

2.

Run the EMC grab tool on the host. Refer to the README file included with the utilty for detailed information. The following is an example of running theEMC grab utility on a Solaris host:

#./emcgrab.shConfiguring EMCGrab based on installed software :GrabScript version: 4.4.3Modules to be processed: SunOS erm se svm hbainfo zfs networks inq

Collecting Configuration / Log Files for SunOS......Finishing Data Collection, please wait...Creating and compressing Tar File sun-3_2010-12-12-15.05.01_SunOS_emcgrab_V4.4.3_full_CC0000000000.tar....All outputs are located in the outputs directoryOutput Filename is : sun-3_2010-12-12-15.05.01_SunOS_emcgrab_V4.4.3_full_CC0000000000.tar.gz

The utility prints the output file name to the screen, as highlighted above. Upload the output file to ftp.datadomain.com (login required), attach the file to thecase, or upload the file to ftp.emc.com/incoming .180716

Article Metadata

Product: Data DomainExternal Source: Data DomainPrimus/Webtop solution ID: dd76634