colombo commercial fertilizers ltd - …ccfl.gov.lk/web/images/tenders/software_ccf.pdf · the core...

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COLOMBO COMMERCIAL FERTILIZERS LTD

REQUEST FOR EXPRESSIONS OF INTEREST

Assignment Title: Developing, Supply, Installation and Commissioning of Integrated Accounting Software Package.

Bid No : CCFL/ FAD/ ASP/2017

Colombo Commercial Fertilizers Ltd is a state owned organization under the purview of Ministry Of

Agriculture. The core business activities is to import and distribution of chemical fertilizer, formulation of

fertilizer mixtures and sale of compost fertilizer to fulfill the demand of the country requirement. The

fertilizer market is opened to large number of competitors. CCF Ltd. is in the process of building up the

new market environment in the field of fertilizer business.

Chairman CCF intends to obtain the services of an eligible, qualified and experienced Software Development Firm to

provide design, development and implementation of the integrated accounting software package.

CCF now invites Expressions of Interest (EOIs) from eligible Software Development Firms that are willing to

undertake this assignment. EOI must include requested information as specified in the “EOI Information Form”

along with documentary evidence in support of core business and years in business, financial, business and

administrative strength/standing, qualifications in the field of assignment, experience in carrying out assignments of

a similar nature and complexity, technical and managerial organization of the firm, technical capabilities and

appropriate skills of key staff of the organization and other relevant information.

The “Brief Scope of Services” and “EOI Information Form” documents are now available at CCF for further

information. Interested parties may download these documents from www.ccfl.gov.lk Link http://ccfl.gov.lk/web/index.php/en/tenders

Software Development Firm will be selected in accordance with the procedures set out in the Government

Guidelines: Selection & Employment of consultants following Consultants Quality Base Selection (CQS)

method. All interested parties are informed that all documentations shall be in English Language.

Interested parties may obtain further information from Asst. Manager Procurement & Supplies CCF Ltd. by

contacting via Phone: +94 11 4335712, Fax: +94 11 2949091 and -email: [email protected]

Expressions of Interest including all requested information must be delivered no later than 15:00 hrs on 08th

November 2017 either: (i) hand delivered or (ii) by registered post to the address; Chairman – Department

procurement Committee (DPC) Colombo Commercial Fertilizers Ltd. Head Office, Hunupitiya Wattala . Sri Lanka.

Envelope containing the Expressions of Interest and Other documents should be marked “Expressions of Interest”

for Developing ,Supply, installation and commissioning of Integrated Accounting Software Package –

CCFL/FAD/ASP/2017

Chairman

Department Procurement Committee, Colombo Commercial Fertilizers Ltd.

Hunupitiya , Wattala.

Sri Lanka

26th

October 2017

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Terms of Reference

For

THE DEVELOPING, SUPPLY, INSTALLATION AND COMMISSIONING OF INTEGRATED

ACCOUNTING SOFTWARE PACKAGE –

(CCFL/FAD/ASP/2017)

1. Introduction and background

Colombo Commercial Fertilizers Ltd is a state owned organization under the purview of Ministry Of

Agriculture. The core business activities are import and marketing of chemical fertilizer, formulation

of fertilizer mixtures, sale of compost fertilizer and locally purchased varieties of fertilizer ingredients

to fulfil the demand of the country requirement. In the year 2016 the paddy fertilizer subsidy has been

ceased due to the government policy decisions and now .fertilizer market is opened to large number of

competitors. CCF Ltd. is in the process of eveloping new market environment in the field of fertilizer

business.

Proposed Functional Divisions

Finance & Administration Division

Procurement & Supplies Division

Processing Division

Marketing Division Internal Audit

Number of employees: GM & Senior Managers - 04

Middle Managers - 09

Junior Executives - 14

Management Assistant - 72

Primary Level - 52

Total: - 150

1. Current Activities: Apart from the above CCF Ltd issue fertilizers for other field crops through

existing dealer network.

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i. The Type of Neat Fertilizer : Urea (Granular/ Prilled)

Triple Super Phosphate (TSP)

Muriate of Potash (MOP)

Sulphate of Ammonia (SOA)

Kieserite

Zinc Sulphate

Commercial Epsom Salt (CES)

Di Ammonium Phosphate (DAP)

Sulphate of Potash (SOP)

Borate

Dolomite

Rock Phosphate. etc.

ii. All Kind of Mixed Fertilizers for all crops.

Season Paddy Cultivation : Yala Season (April – September)

Maha Season (October – March)

Planation Crops : Tea, Rubber ,Coconut

Other Field Crops : All kind of Grams, Maize, Vegetables Fruits & Flowers

Other Export Crops : Cinnamon, Pepper, Cardamom, Coffee etc.

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2. Objectives of Procurement of Accounting Software Package

The aim of this project is to increase the efficiency and effectiveness of the Management by enhancing the business activities providing IT base accounting software package automating its current manual work flow and ensure timely decision making and preparation of financial Accounting. Here are several objectives which have to be accomplished through this project. These are derived from the main tasks that shall be carried out. The key objectives are:

a. Identify processes and activities related to all divisions of Colombo Commercial Fertilizers Ltd.

b. Design and propose effective automated system to increase the efficiency.

c. Identify processes and activities related to divisions where re-engineering is needed.

d. Maintain Stock control system.

e. System should provide concrete security features like creating users and assigning privileges to

users of the system.

f. System should have the ability to keep track of all the detailed descriptions of the required process.

g. Automate all functions of Colombo Commercial Fertilizers Ltd enhancing both productivity, saving

time and money.

h. Create user level privileged accounts to administer the system.

i. Check Colombo Commercial Fertilizers Ltd ‟s accounts for realization of money and generate

invoice/receipts saving time spend on calls and manpower.

j. To Generate of Reports daily basis

k. Automatic alert generated when stocks reach a certain level to all necessary personal

l. Accounting package to manage purchasing, salaries, payments, bank transactions etc.

m. Generation of Reports depending on the functional requirements.

i. Daily Cash Collection

ii. Daily Cheque Receipt

iii. Cash Deposits

iv. Details of cheque deposited

v. Details of realized and unrealized cheques

vi. Sales reports ingredient wise /district wise etc.

vii. Report generation for transporting/accounting/monthly sales/ weekly sales/product delivery

details etc.

viii. Audit trials

ix. Stock report (Main ware House and various regional stores)

x. Stock in transit details

xi. Payroll system to administer salary details.

xii. Self-generated email messages on daily basis.

xiii. Document such as Purchasing Order, Invoices, Cash receipts, Issuing Order, Receipt order

which shall be serially numbered.

2. Concise statement of the project objectives

i. To train the users of all offices of related organizations as trainers.

ii. The main objective of the project is to design, customize, deploy and maintenance of above

mentioned system,

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3. Scope of Work

3.1 Conduct a system requirement verification study of the proposed system.

3.2 On completing the above, submit a requirement verification report.

3.3 Design and develop the system, upon obtaining the approval for the above.

3.4 Adopt a proper application release procedure to release the system releases to CCFL during the

deployment in the staging / production environments.

3.5 Participate for Project Review Committee meeting and Project Implementation Committee (PIC)

Meetings as a member.

3.6 Obtain User Acceptance (UAT) for the implemented processes.

3.7 Deploy into production environment at Lanka Government Cloud (LGC)/server decided by CCFL.

3.8 Provide support and maintenance services, from the date of launch to an agreed time period.

3.9 Adhere to the Service Level Agreement, during the support and maintenance phase (SLA) indicated

in Annex B.

3.10 Adherence to e-Government Policy of Sri Lanka [1].

3.11 Adherence to Web 2.0 concepts, open standards and Service Oriented Architecture (SOA)

principles.

3.12 Adherence to LIFe standards [2].

3.13 Work collaboratively with CCFL and other stakeholder organizations.

3.14 Following diagram illustrates the flow of services and information at high level

3.15 Detailed requirements relating to above modules are to be studied by the vendor.

3.16 Identification of data migration requirements, collect the data and migrate to the new system.

3.17 CCFL or its designated entity (end user) shall have the ownership rights to client specific

components arising from the requirements specified in the DSRS. The CCFL may consider

shared ownership rights to such components provided there is a cost benefit to CCFL or its

designated entity (end user) at the discretion of the CCFL.

3.18 CCFL or its designated entity (end user) should have the right to access, modify, further

develop and enhance the system at no cost to CCFL or its designated entity (end user).

3.19 The evaluation and the selection of the successful Bidder will be based on Total Cost of

Ownership to CCFL or its designated entity (end user).

3.20 Refer following Annexes which form a part and partial of the “Terms of Reference”.

3.21 Study, design, development/customization, training, UAT and implementation should be done

iterative manner as a working system from first iteration.

3.22 User manuals should be developed for each iteration and conduct trainings before the UAT of each

iteration.

3.23 Vendor should provide weekly progress and status update reports and participate for weekly

progress review meetings.

3.24 Prototypes must be developed for each iteration.

3.25 Maintain a product backlog based on the requirement study and develop a sprint plan for each

iteration.

3.26 Requirement prioritization should be done in collaboration with the client officers to prepare sprint

plan.

Annex A- Non-Functional Requirements

Annex B- Service Level Agreement (SLA) for Support and Maintenance Services

Annex C- Functional Requirements.

4. Final outputs, Reporting Requirements, Time Schedule for Deliverables

Project duration is 6 months including requirement Verification, designing, developing and deploying

the system.

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Consultancy firm is required to submit the following list of deliverables for the system development of

proposed accounting and business operation system.

No Deliverables Phase

4.1 Implementation Proposal

4.1.1 Inception report

4.1.2 Requirement verification report

4.1.3 Implementing schedule

4.1.5 Acceptance criteria for the UAT

4.1.7 Proper maintenance of issues in the Issue tracking System

Inception

4.2 4.2.1 Design and Architecture Document

4.2.2 Data migration and integration plan (if applicable)

4.2.3 Release Management plan (including staging, production

and support and maintenance)


Elaboration

4.3 4.3.1 Iteration one release note

4.3.2 Iteration two release note

4.3.3 Iteration three release note

4.3.4 Proper maintenance of source code in SCM for all three

iterations

5.3.5 Proper maintenance of issues in the issue tracking System

Construction

4.4 4.4.1 Solutions deployment and installation guide

4.4.2 Online help and the User manual for back office application

4.4.3 Administrator Manual


4.4.5 Successful UAT acceptance of the system

4.4.6 Production deployment confirmation report

Transition

5. Qualifications of the key consultants

Preferable Minimum Qualifications;

System implementing team

Key Professional Staff Academic

Qualification

Experience in

the

PROPOSED

ROLE

Experience in working in

SOA / web services /

financial and

administration software

projects

Exposure

SQA Process

Project Manager B. Sc or

equivalent 5 years 1 years 1 years

Software Architect B. Sc or


Technical Lead B. Sc or


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Business Analyst B. Sc or


Quality Assurance Lead B. Sc or


Software Engineer B. Sc or


UI Lead B. Sc or


Support and Maintenance team

6. Services and Facilities Provided by ICTA

6.1 Web-based access to the ICTA SCM system

6.2 Designs of the existing system

6.3 Access to staging/ production servers

6.4 Issue Tracking System

6.5 SQA dashboard

7. References

[1] e-Government Policy Approved by Cabinet of Sri Lanka http://www.icta.lk/index.php/en/e-

governement-policy

8. Review Committees and Review Procedures

The Software Development Service Provider is required to work closely with the CCF.

All the deliverables must be verified and confirmed to be accurate and complete by the Project

Implementation Committee (PIC) or the Project Management Committee (PMC).

Key Professional Staff Academic

qualificati

on

Experience

in the

PROPOSE

D ROLE

Experience

in working

in SOA /

web services

/ integration

projects

Exposure SQA

Process

Technical Lead B. Sc or


Software Engineer B. Sc or

equivalent 2 years 1 year 1 year

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Annex (A)

Non-Functional Requirements

1. Workflow based operations

A workflow is activated when an initiating event occurs. The workflow would guide a user in

actioning an event. It would define the requirements to initiate a workflow. Once initiated, the

processing should be controlled as to the sequence of activities, and the officers who execute it.

Some key terms and concepts of workflow based operations are:

- Task: Work performed to effect a single change. A workflow would consist of several tasks. In

workflow construction, the task definition is a template for action. The task must be associated

with an actual event in order to carry out the action.

- Activated Task: When an action is required, and a task is associated with a specific item which

must be actioned, the task is instantiated and a single instance of the task is created. It is the

instance of a task (ie- Activated Task) which can be executed. (Note: This is not a standard

workflow term, and has been adopted for clarity).

- Work Item: A workflow-item moving through a work process. A work item would be associated

with a single instance of a workflow, and Activated Tasks within the workflow.

Refer Annexure A1.1 for more supporting services

2. Security

1. User authentication and authorization

An administrative application need to be developed wherever applicable.

2. Availability

The system should be developed to ensure “High Availability” to remain the system available all

the time. (e.g. Portlets clustering capability should be taken into consideration in the development)

3. Non-repudiation

The system should ensure non-repudiation by having standard audit-trails and provisions to have

WS-Security using digital signatures.

3. Audit Facilities

Wherever applicable, an audit trail of all activities must be maintained. On a service or operation

being initiated, the system should log the event, creating a basic „audit log entry‟. It should not be

possible for the operation to be executed without the log entry being made.

The information recorded in the audit trail depends on the type of activity which takes place. Each

service would be responsible for logging detailed information. The different types of operations are

-

1. Data Capture & Maintenance

2. Creation of an entry / item

3. Modification an item

4. Deletion

5. Control (or status change)

6. Process execution

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7. Data synchronization

8. Print (only selected item)

9. Retrieval

10. Monitor

Detail logging may be enabled or disabled for each type of operation, and/or for each business

object. It should be possible to configure which attributes of a data item should be traced at the

detail level. Tracing of some attributes may be considered mandatory, and they should not be

turned off.

4. Backup and Contingency Planning

The main contingencies that should be considered and the training with regards to these shall be

given to the relevant staff -

1. Equipment failure

2. Physical / natural Disaster

3. Messaging or communication facilities.

4. Changes in operations and policy

5. Sudden absence of key personnel

6. Breach in Security

Automatic Backups daily, weekly and monthly should be taken. All the backup procedures and

backups needs to be tested regularly for restoration.

5. Performance

Following performance criteria is provided as a guideline only. If the actual performance is falling

below the stipulated figures, the consultant is to justify the reasons. However, the performance

level must be accepted by the technical evaluation committee appointed by the client.

The bandwidth is assumed at 512kbps (shared) (point to point between LIX and the Department

web service) with 1,000 concurrent users (50% load factor) in total.

Item Performance

Screen Navigation: field-to-field < 10 milliseconds

Screen Navigation: screen-to-screen < 5 seconds

Screen Refresh < 3 seconds

Screen list box, combo box < 3 seconds

Screen grid – 25 rows, 10 columns < 5 seconds

Report preview – (all reports) – initial

page view (if asynchronous)

< 60 seconds in most instances. It is

understood that complicated / large

volume reports may require a longer

period

Simple enquiry – single table, 5 fields, 3

conditions – without screen rendering

< 5 seconds for 100,000 rows

Complex enquiry – multiple joined table

(5), 10 fields, 3 conditions – without

< 8 seconds for 100,000 rows

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screen rendering

Server side validations / computations < 10 milliseconds

Client side validations / computations < 1 millisecond

Batch processing (if any) per 100

records

< 120 seconds

Login, authentication, and verification < 3 seconds

Daily backups (@ Dept.) – max duration 1 hour (on-line preferred)

Total Restore (@Dept) – max duration 4 hours

Annex (B)

SERVICE LEVEL AGREEMENT for

SUPPORT AND MAINTENANCE SERVICES

1. Introduction

The aim of this agreement is to provide a basis for close co-operation between the Client and the Consultant

for support and maintenance services to be provided by the Consultant, thereby ensuring a timely and

efficient support service is available. The objectives of this agreement are detailed in Section 1.1.

This agreement is contingent upon each party knowing and fulfilling their responsibilities and generating an

environment conducive to the achievement and maintenance of targeted service levels.

1.1 Objectives of Service Level Agreements

1. To create an environment conducive to a co-operative relationship between Client, Consultant and

Client's representatives (government organizations) to ensure the effective support of all end users.

2. To document the responsibilities of all parties taking part in the Agreement.

3. To define the commencement of the agreement, its initial term and the provision for reviews.

4. To define in detail the service to be delivered by each party and the level of service expected,

thereby reducing the risk of misunderstandings.

5. To institute a formal system of objective service level monitoring ensuring that reviews of the

agreement is based on factual data.

6. To provide a common understanding of service requirements/capabilities and of the principals

involved in the measurement of service levels.

7. To provide for all parties to the Service Level Agreement a single, easily referenced document which

caters for all objectives as listed above.

1.2 Service Level Monitoring

The success of Service Level Agreements (SLA) depends fundamentally on the ability to measure

performance comprehensively and accurately so that credible and reliable information can be provided to

customers and support areas on the service provided.

Service factors must be meaningful, measurable and monitored constantly. Actual levels of service are to

be compared with agreed target levels on a regular basis by both Client and Consultant. In the event of a

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discrepancy between actual and targeted service levels both Client and Consultant are expected to

identify and resolve the reason(s) for any discrepancies in close co-operation.

Service level monitoring will be performed by Client. Reports will be produced as and when required

and forwarded to the Consultant.

1.3 Support Levels

The consultant must provide support and maintenance services during Support Levels mentioned below;

Support

Level: High

Component/

Service

Core Components of Lanka Gate

Support Hours 24 hours a day, all days in the week

(including public and mercantile holidays)

Support

Level:

Medium

Component/

Service 1

Government Interface and related backend

services (deployed at Government organization

site)

Support Hours From 08:00 AM to 05:00 PM Monday to Friday

(excluding public holidays)

Component/

Service 2

For front-end portlets and supporting back-end

applications (web services, etc.. deployed at

Lanka Government Cloud (LGC))

Support Hours From 08:00 AM to 09:00 PM, all days in the

week (including public and mercantile holidays)

1.4 On-Call Services Requirements

Consultant MUST make at least ONE qualified personnel available to the Client by telephone and email

for the reporting and resolution of non-conformities or other issues, defects or problems. Dedicated

telephone numbers and emails should be available for reporting issues. Client will nominate the

personnel who are authorized to report non-conformities or other problems with the system from the

departments. Reporting of non-conformities includes requests by the Client to apply critical software

updates or patches.

Table-1 shows the response priority assigned to faults according to the perceived importance of the

reported situation and the required initial telephone response times for the individual priority ratings. All

times indicated represent telephone response time during specified Support Levels. The indicated

telephone response time represents the maximum delay between a fault/request being reported and a

Consultant's representative contacting the Client by telephone. The purpose of this telephone contact is

to notify the Client of the receipt of the fault/request and provide the Client with details of the proposed

action to be taken in respect of the particular fault/request.

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Support

Level

Business

Critical

Business

Critical

Non-

Business

Critical

Non-

Business

Critical

Fatal Impaired Fatal Impaired

High 60 minutes

within Support

Hours

90 minutes

within Support

Hours

90 minutes

within Support

Hours

120 minutes

within Support

Hours

Medium 120 minutes

within Support

Hours

150 minutes

within Support

Hours

150 minutes

within Support

Hours

180 minutes

within Support

Hours

Table-1: Response Priority

Note:

Fatal - Total system inoperability

Impaired - Partial system inoperability

Business Critical - Unable to perform core business functions

Non-Business Critical - Able to perform limited core business functions

Consultant notification can occur outside Support Level time, and thus the response may occur after the

next Support Level begins. Furthermore, “Time to Arrive On-Site (Table-3)” starts from Support Level

starting time and “Time to Resolve the Problem” is Support Level time starting from the actual time of

arrival on site.

1.5 Problem Resolution and Penalties

If problems have not been corrected within two (2) hours of the initial contact, the Consultant shall send

qualified maintenance personnel to the respective Client‟s site to take necessary actions to correct the

issue reported (defect, problem or non-conformity).

If faults are not corrected within the time limits specified in the Table-2, the Client shall be entitled to a

penalty payment for each hour that the Consultant fails to resolve the fault.

Maximum ceiling of penalty for a given month is 10% of the monthly support and maintenance price.

The time to arrive on-site is specified in the Table-3.

Support

Level

Business

Critical

Business

Critical

Non-

Business

Critical

Non-

Business

Critical


High

6 Hours

LKR 5,000.00

per hour

10 Hours

LKR 3,000.00

per hour

10 Hours

LKR 3,000.00

per hour

15 Hours

LKR 2,000.00

per hour

Medium

8 Hours

LKR 5,000.00

per hour

12 Hours

LKR 3,000.00

per hour

12 Hours

LKR 3,000.00

per hour

20 Hours

LKR 2,000.00

per hour

Table-2: Resolution Time and Penalties

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Support

Level

Business

Critical

Business

Critical

Non-

Business

Critical

Non-

Business

Critical


High Not applicable Not applicable Not applicable Not applicable

Medium 2 Hours 3 Hours 3 Hours 5 Hours

Table-3: Time to arrive on-site

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Annex C

Functional Requirements

FUNCTIONAL AREAS Bidding compiler

REMARKS

YES

NO

IF MORE

General Features

Fully integrated accounting

Accounts receivable and payable

Automated batch invoicing and processing

Automated payment and allocation options

Comprehensive reporting

Point of Sales

General /Nominal Ledger interface capabilities

Multi – financial Year

Voucher cancellation

Graphs & charts

Import Master form MS-Excel-word/text file

General ledger , bank & petty cash book

Budgeting & job costing

VAT/NBT/SVAT Management

MIS Reports

Multi– user with remote login

Strict user security level set-up & Audit trail

Extremely user friendly

Fixed asset module

Checks & Controls

Triggers & Alerts

Voucher / Master approval with provision for Rejection

User activity log

Sale

Sales Register

Enter Sales

Receive payment

Transaction journal

Sales order processing , invoicing & receivable

Sales / purchase return in sales /purchase vouchers

Banking

Bank register

Spend Money

Receive Money

Reconcile Accounts

Transaction journal

Prepare bank deposit

Print receipts

Print cheques

Print /Customise/Email your receipts

Purchases

Transaction journal

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Print /Customise/Email your purchase orders /cheques

Purchase order processing ,Purchasing & payables

Inventory

Item register

Item list

Set item price

Count inventory

Adjust inventory

Transfer Inventory

Transaction journal

Multi-level pricing

Stock ledger

Daily / Monthly summaries of item /item groups

Accounting in pure inventory vouchers

Enhanced inventory control with multi location

Business Management

Advanced data search feature

Budgeting tools

Data Security

Backup / restore

Password control

Audit trail

Transaction look periods

Database optimization tools

Voucher audit

Financial Features

Bank re-conciliation

Payroll

Configurable salary components (Earnings &

Deductions)

Employee-wise salary structure (configurable)

Daily /Monthly salary calculation

PF/ESI Registers and Returns

Loan / advance management

Automatic Posting in accounts

Access your data on the go

Ledger / Pending Bills/Daily sales through email

Contact Management

vendor/customer/Employee Contact Management

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Expression of Interest (EOI) - Information form 1. Project Data & Consulting Firm

Contract N ame :

Developing, supply, installation and commissioning of integrated accounting software package.

Contract Number :

CCFL/FAD/ASP/2017

Name of Consulting Firm :

2. Eligibility

Declaration

We hereby declare that:

(i) We have read the advertisement, and the Terms of Reference (TOR), for this assignment;

(ii) We have not been engaged to prepare such TOR as a firm, sub consultancy, or joint venture; and

(iii) No full-time or part-time or contracted expert employed by our firm, sub consultancy, or joint

venture has been engaged to prepare such TOR.

(iv) Business registration of the firm, JV party or sub consultancy;

We further confirm that, if any of one or more of our experts is engaged to prepare TOR for any

resulting assignment as part of our work product under the assignment to which this advertisement

relates, our firm and any such expert(s) will be disqualified from short-listing and/or participation in

such follow-on assignment.

Lead Firm

Signed by: Position :

Associate/Partner 1 Signed by: Position :



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3. Management Competence (Please answer each question in one paragraph of 5-7 sentences)

a. If you are proposing an association such as sub-consultancy or a joint venture (J/V), outline the rationale for and benefits of the “association.” Outline proposed management coordination of the “association,” including the role of each firm.

b. Does your firm/sub-consultancy/joint-venture (J/V) have (1) standard policies, procedures

and (2) industrial certified practices in place that promote quality in: the workplace, your

interaction with clients, and the outputs you produce? If yes, describe briefly.

In case of a joint-venture, please submit relevant information (Part (1) and (2)) for each party.

c. (1) Does your firm/sub-consultancy/joint venture parties have a dedicated unit or staff solely

responsible for software quality assurance? (2) Describe your internal Software Quality

Assurance (SQA) policies, procedures and processes briefly.

In case of a joint-venture, please submit relevant information for each party.

d. What (1) communication protocols, (2) escalation management and (3) complain resolution

processes are in place in your firm/sub-consultancy/joint venture for dealing with any complaints

concerning the performance of the staff or the quality of the software solution developed for

this consulting assignment?

In case of a joint-venture, please submit relevant information for each party.

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Based on the attached project reference sheets (Annex 1) and the firm‟s performance, highlight the

technical and general qualifications including experience of your firm/sub consultancy/joint venture

(maximum of 4 pages). When the firm submitting the information special attention should be given to the

following areas and the project specific references should be included in front of each question. Example:

Question: 5.5. Explain the past project experiences related to SOA based projects deployed in a cloud computing

platform

Answer: Refer Project Sheet number 3, section 16.4

4. Explain your past project experience by describing 6 projects using the Annex 1.

Please select the projects which fit the size and nature of the proposed project (As per Terms of

Reference document)

Please include (if possible) 3 projects which have been implemented for government and/or social

welfare management sector.

5. Technical Qualifications

5.1. Explain the past projects related exposure with SOA based architecture using SOAP based

approach.

You are required to explain how service implementation, consumption were done along with SOA

based security feature usage. (You are required to explain at least 2 projects)

5.2. Explain the past projects related exposure with SOA based architecture using RESTful approach.

You are required to explain how API implementation, consumption, governance were done along

with SOA based security feature usage. (You are required to explain at least 2 projects)

.

5.3. Explain how open standards, interoperability aspects were leveraged and enterprise software

architecture best practices were used in above systems.

5.4. Explain the past project experiences related to SOA based projects deployed in a cloud computing

platform

5.5. Elaborate how you have ensured high availability of the above mentioned projects.

5.6. Explain the performance and scalability considerations in above mentioned projects.

5.7. Explain past project exposure related to responsive web design

6. Nature of the Firm as per the industrial classification (small/small & Medium/large)

7. Core business of the firm

Software Project Management

Software Development

Business Analysist

Information Security

8. Financial and administrative (Organizational structure) strength certified by the audited financial

reports for last three years

9. Firm‟s history-number of years in software development business

10. Technical & managerial organization of the firm, staff strengths and capabilities & appropriate skills of

firm's staff

11. Any other relevant information

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Annex (1)

Project Sheets

Important: Indicate up to 6 reference projects that the firm/sub-consultancy/joint venture experiences

are relevant. Project 1 of ......

1. Project Name 2. Name of Client 3. Client Reference (Contact Name &

Contact Number)

4. Country

5. Participation

As lead firm As associate firm

6. Cost of the Software project LKR

7. Source of Financing

8. Consultancy Services (should specifically indicate associate firm’s staff allocations)

8.1 No. of staff 8.2 No. of person months

9. Length of Consultancy Assignment

10. Start Date (dd/mm/yyyy)

11. Completion Date (dd/mm/yyyy)

12. Name of Associate Firms (if any)

13. No. of Person-Months of Professional Staff Provided by Associated Firm(s)

14. Name of Senior Staff (Project Director/Coordinator, Team Leader) Involved and

Functions Performed

(should specifically indicate associate firm’s staff involvement)

15. Detailed Description of the Project

15.1 Explain the project domain. Example: HR, ERP, Welfare, Etc

15.2 Size of the project. Example: Number of concurrent users, Number of transactions per

second/ minute/ hour

15.3 Other information

16. Detailed Description of the Actual Services Provided by your Firm. (Please fill the applicable

sections given below)

21

16.1 Experience with SOA based architecture using SOAP based approach or RESTful

approach

16.2 Experience with open standards, interoperability aspects were leveraged and enterprise

software architecture best practices

16.3 Experience with cloud hosting

16.4 Experience with ensuring high availability

16.5 Experience with performance and scalability considerations

16.6 Experience with responsive web design

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