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COMPANY PROFILEAn introduction to SRT-EON Security Services Sdn. Bhd.
A MEMBER OF
CONTENTS
Why SRT-EON? 2
Mission, Vision and Values 3
SRT-Eon In Brief 4
Service Offerings 5-8
Leadership Team 9
Professional Memberships 10
and Awards
Locations 11-14
Insurance Coverage 15
Contact Us 16
WHY SRT-EON? The Name That You Can Trust.
Over Manned Guarding
Over Cash-In-Transit and Cash Management
Over High-Technology
The SRT-EON promise
" Delivering quality services in the security industry has been our goal since we first started.
It is still our top priority today."
- Dato' Haji Rahmat Ismail, Executive Chairman
We are ready to assist you in any of your security related needs.
At SRT-EON we also provide cutting edge security technology to meet the needs of clients. Our approach is that
your security systems should be easy to use and seamless, providing the right usability, security and technology
for the specific security requirements of clients' businesses.
Malaysia has been undergoing rapid economic transformation in the past decades. Rising economic activity results
in more facilities being built with increase in business premises requiring security. This also resulted in more cash
in circulation thus raise the needs for businesses to outsource transportation and management of their cash
supply chain.
SRT-EON, over the years, have gained strong core competencies and expertise which allows us to provide superior
protection for our clients.
SRT-EON security officers are also clients' ambassadors through direct interaction with customers. Our guards may
be able to help direct people to the right product or location in a business. They would also be escorts for
customers and employees to get to their cars after dark. Hiring our personable and capable guards lets you
communicate that your business is secure and customer-oriented.
Our skilled employees, fleet of armoured vehicles and advanced equipments, distributed across an extensive
network of local branches, are core to SRT-EON cash-in-transit and cash management services. We make business
easier for clients be it with point-to-point transportation of cash and valuables or by managing cash supply chain
securely and reliably.
The presence of SRT-EON security officers on a premise often serves as a deterrent to potential lawbreakers. It
also provide peace of mind and sense of security to the business owner, employees and customers.
2
Mission, Vision and Values
Our Mission
Superior Quality and Service Excellence
To set the highest standards in our industry.
Service and Product Diversification
Crucial to the company's longevity.
Profit Maximisation
To maximize profits while maintaining to serve the interests of company's stakeholders.
Our Vision
By Unlocking Potential
Through strong partnerships
By Managing Change
Our Values
- Knowledge
Be experts in our fields.
- Integrity
Build and uphold the trust, respect and integrity in each business process.
- Customer satisfaction.
Build long-term customer relationships .
- Collaborative
Working together to achieve more.
Constant change is a business reality. Together with our strong technical experience,
change management allows us to respond to external demands better, thus maintaining
our ability to provide quality services to our clients.
At SRT-EON, we are committed to the values that drive us
Our Mission, Vision and Values guide our business through the ever changing world around us. In order for us to
thrive as a business, we must get ready for tomorrow, today. This is what our Mission, Vision and Values are all
about.
SRT-EON's mission statement influences the strategies, actions and activities our company take for business
development. Our mission statement is (1) To provide the highest level of quality and service excellence (2)
Expanding line of products and services (3) Which result in profit maximisation. ” This issio state e t has the following key elements:
To be the number 1 in the security industry
Knowing our advantages allows us to know our clients better and further develop a strong
and rewarding relationships. Maintaining great partnership with our clients is key to our
success in the business.
Ongoing process of recognizing and leveraging opportunities and actions taken to take
advantage of them will help us strengthen our position as a leader in the industry.
3
SRT-EON IN BRIEF
Strategic Direction
Heritage
Ownership
Current positioning
SRT-EON was founded by Dato's Haji Rahmat Ismail in 1982 after serving the military in Pre-Independent Malaysia.
With his strong business acumen the Company grew across the country.
In 1992, SRT Security Guard Services merged with Edaran Otomobil Nasional Berhad (EON), one of Malaysia's largest
conglomerates. The name then changed to SRT-EON Security Services and subsequently placing us as a member
company of DRB-Hicom Group, the shareholder of EON.
Headquartered in Selangor, SRT-EON employs 2,000 employees at 40 locations nationwide. We are currently the top
5 company among 800 security companies in the country. Our competitive advantages include brand name
recognition, reputation for quality security, logistics expertise, financial strength, strong infrastructure and customer
base. We believe these qualities complement our effort to achieve consistent growth in revenue , profits and
shareholders value.
Our aspiration is to continue building a first class business. This will be achieved through continued focus of our
efforts and investments in our core businesses : Manned Security, Cash-In-Transit, Cash Management and High-
Technology. Understanding of our clients' needs at both operational and strategic level is also key in delivering
efficient security solutions.
SRT-EON is a Malaysian company devoted to providing quality products and services in security and cash solutions.
4
SERVICE OFFERINGS
Manned Security
Our range of manned security services includes:
- Armed/Unarmed Manned Guarding
- Nepalese Guards
- Static Guarding
- Mobile Guarding
- Guard Response Team
- Security Parking
- Personal Security and Close Protection Team
- Private Investigations
- Security Management Consulting
SRT-EON specialises in the provision of trained security officers. Our officers are carefully chosen, vetted and screened and
trained in the prevention of crime. We embrace the industry regulations and strive continuously to improve our service
delivery.
Our clients trust us to deliver the highest quality standards all day, every day at every location across all of the industries we
serve. We do this through our highly trained officers and integrated security strategy that includes the latest technology. In
addition to that, our national presence delivered through a network of regional offices enables us to provide the responsive
and flexible guarding services.
5
Cash-In-Transit
Our range of Cash-In-Transit services includes:
- Point-to-Point Transportation
- Counting and Crediting Cash into Bank Accounts
- Temper Evidence Bags
Cash handling remains a serious business with high security risk. With in-depth knowledge and experience in the secure
logistics market, SRT-EON recognises the crucial nature of safe transportation. Our fleet of armoured vehicles, distributed
across an extensive network of local branches, guarantees national coverage to any pickup and transport requirements.
We never compromise on every assignment performed, from staffing to equipment. At every stage of the transportation
process, transfers are conducted to the highest standards by dedicated staff working under strict procedures and
compliance regulations.
6
Cash Management
We make business easier for you with our range of services:
- ATM Services and Management
- Counterfeit Detection and Removal
- Cash and Coin Processing and Supply
- Delivery of Change and Floats
- Pay Packeting Service
- Secure Transport of Cash and Coin
Cash, the most common payment method in the world circulates among businesses every day. Managing cash is one of the
most important, yet highly risky aspect of running a business, especially for companies handling large volume of cash.
At SRT-EON, we provide a secure link between banks, retailers and clients who need cash management services. We are
seeing an increase in demand especially from retail chains to outsource their cash management to us. As we currently do,
we manage clients cash supply chains securely and reliably with our skilled employees, secure armoured vehicles and
advanced equipment.
7
High-Technology
Advanced technology applied to our security services ranging from:
- Closed-Circuit Television (CCTV)
- Central Alarm Monitoring Service (CMS)
- Access Control
- Alarm Systems
- Perimeter Detection and Anti-Intrusion
- Smart Home System
- 24-Hour Response Team
- Maintenance and After-Sales Support
Other services
- Safe Deposit Box
- Vaulting and Storage
- Fire Protection
- Security Consultancy
- Security Events
Security industry is experiencing a paradigm shift whereby technology is developing fast and becoming less expensive.
Intelligent cameras enable suspicious or dangerous behaviour being detected thus minimizing business interruption.
Integration of technology into our security solution enables us to exceed our clients' expectations.
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DIRECTORS
Dato’ Haji Rah at Is ail Haji Razali bi Dato’ Haji Rah at Rafiq Bi Dato’ Haji Rah at Executive Director Director
Dato’ Khalid Bi Abdol Rah a En. Rohime Shafie
Director EON Berhad Director EON Berhad
MANAGEMENT TEAM
Lt. Col. Haji Mohamad Johari Bin Haji Ibrahim (R) Haji Mohd Ashri Bin Abdul Rahman Kiddy Chung
General Manager Finance Chief Operating Officer
(Sabah & Sarawak)
Mohd Hafizi Bin Mohd Nasir Amirul Azim Bin Mohd Hussain
Acting General Manager Cash Management Senior Manager Information Technology
Executive Chairman
Director of Operations
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PROFESSIONAL MEMBERSHIPS
Persatuan Perkhidmatan Kawalan Keselamatan Malaysia
(Security Services Association of Malaysia)
Dato' Haji Rahmat Ismail acting as The Advisor (Past President)
Asian Professional Security Association
Dato' Haji Rahmat Ismail acting as The Honorary Life President
American Society for Industrial Security
Dato' Haji Rahmat Ismail as a Member
AWARDS
The Global Security Industry Alliance
Dato' Haji Rahmat Ismail recipient of the Gold Shield Award 2015 in China
International Institute of Security and Safety Management
Dato' Haji Rahmat Ismail recipient of Felicitation Award 2015 in New Delhi, India
The Brandlaureate SMEs Best Brands Corporate Branding Award
SRT-EON recipient of Best Brand in Services Industry 2015-2016
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LOCATIONS
Our HQ
SRT-EON Security Services Sdn Bhd
Wisma Rahmat
No 52 & 54, Jalan SS6/14
Kelana Jaya, 47301 Petaling Jaya
Selangor, Malaysia
Tel: – li es Fax: –
1800 880 778 (SRT)
Website: www.srt-eon.com
KUALA LUMPUR PETALING JAYA
No 26-2 Jalan Wangsa Setia 3 No 22, Jalan SS3/44
Wangsa Melawati Kelana Jaya
53300, Kuala Lumpur 47300 Petaling Jaya, Selangor
Tel: – / Tel: – Fax: – Fax: –
Email: [email protected] Email: [email protected]
SRT-EON has national presence with large market position in the local market. With the available resources, we
are able to respond to security threats or breaches right away, thus giving clients a peace of mind.
Central Region
Operational Branches
KAJANG
KLANG
RAWANG
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JOHOR BAHRU (REGIONAL OFFICE)
No. 35 Jalan Jaguh 1
Taman Harmoni 2
81300 Skudai, Johor
Tel: – Fax: –
Email: [email protected]
No 5 & 7, Lintang Selat
Taman Selat
12000 Butterworth, Pulau Pinang
Tel: 04 - 3313 033
Fax: 04 - 3317 014
Email: [email protected]
Southern Region
LANGKAWI
PULAU PINANG
SRI MANJUNG
SUNGAI PETANI
BUTTERWORTH (REGIONAL OFFICE)
Operational Branches
BATU PAHAT
MELAKA
SEREMBAN
ALOR SETAR
IPOH
Operational Branches
Northern Region
12
KOTA BHARU (REGIONAL OFFICE)
PT 1061, Jalan KK2
Bandar Baru Kubang Kerian
16100 Kota Bahru
Kelantan
Tel: – / – Fax: 09 - 7647 188
Email: [email protected]
KOTA KINABALU (REGIONAL OFFICE)
WISMA SRI RAHMAT
Tkt 1, Blk D, Lot 6 & 7
Segama Shopping Complex
Peti Surat 11770
88819 Kota Kinabalu, Sabah
Tel: 088-257387/2897/2879
Fax: 088-237271
TEMERLOH
Operational Branches
Sabah
BEAUFORT
Eastern Region
Operational Branches
KUALA TERENGGANU
KUANTAN
RAUB
KENINGAU
KEPAYAN
KUDAT
LABUAN
13
KUCHING (REGIONAL OFFICE)
Sublot 1, Lot 998 & 999
Jalan Ensing Timur
93250 Kuching, Sarawak
Tel: 082-686457/9
Fax: 082-687458
Email: [email protected]
LAHAD DATU
SARIKEI
SIBU
Sabah (cont.)
Operational Branches (cont.)
BINTULU
LAWAS
LIMBANG
MIRI
MUKAH
RANAU
SANDAKAN
TAWAU
Sarawak
Operational Branches
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INSURANCE
SRT-EON liability insurance coverage are as follows:
TYPE*
Money In Transit
Money In Premise :
Headquarter
Branches
Festive Seasones
Professional Indemnity
Fidelity Guarantee
Public Liability
All Risks
Safe Deposit Box (per box)
GROUP PERSONAL ACCIDENT COVERAGE
Armed Guard RM70,000
CIT Crew RM50,000
CIT Driver RM50,000
CIT Unarmed Guard RM50,000
Security Officers RM70,000
Static - Unarmed Guard RM50,000
*Coverage amount available upon request.
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SRT‑EON SECURITY SERVICES SDN BHD
Wisma Rahmat
No 52 & 54, Jalan SS6/14, Kelana Jaya
47301 Petaling Jaya, Selangor, MALAYSIA
Tel: 03 – 7803 5588 (8 lines) Fax: 03 – 7803 7616
1800 880 778 (SRT)
Website: www.srt-eon.com
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