comarch telecoms business unit - overview
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Telecommunications Business Unit
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Comarch Group facts and figures
• Public company founded in 1993
• Organic growth over the past 19 years: a portfolio
of in-house products – no acquisitions
• Nearly 3700 employees worldwide
(including almost 1000 in the Telecom Business Unit)
• Over 3000 successfully completed projects
• Global presence: Western & Eastern Europe, Middle East, USA, Latin
America, China & Vietnam
• Diversified product and service portfolio:
Telecommunications Business Unit
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Industries served by Comarch
• Non-telco references include:– Skagen Funds, Norway– CitiFinancial (Citigroup)– Allianz (Allianz SE)
– DnB NORD
– BPH (GE Capital Group) – BNP Paribas Fortis– Carlsberg – Procter & Gamble
– BP Germany, France, UK
– Credit Suisse Life & Pensions
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Stabilization of employment
*Including SoftM Group and MKS Cracovia SSA
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Market sales structure*
*In millions of GBP / EUR / USDSource: Consolidated Report 01.01.2011-31.12.2011
Telecommunications Business Unit
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Sales Revenues – Comarch Group Globally
*In millions of GBP/EUR/USDSource: Consolidated Report 01.01.2011-31.12.2011
Telecommunications Business Unit
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Sales Revenues – Revenues from the Telecom, Media and IT Sector
*In millions of PLN/EUR/USDSource: Consolidated Report 01.01.2011-31.12.2011
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COMARCH TELECOM BUSINESS UNITPRODUCTS AND CUSTOMERS
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Strong fundaments in telecommunications
• The most technologically advanced sector in Comarch• Comarch BSS / OSS Suites Rated as “STRONG” in
Gartner’s Strategic Scorecards for BSS and OSS vendors
• COTS Solutions, Data Center, Professional Services
• Over 50 global Telco references
• First Billing delivery in 1994
• Experience in processing high volumes of data
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COTS product portfolio
– 4G/LTE Network Planning / Design– Network & Service Inventory– Service Fulfillment Automation– Network & Service assurance– Service Quality Management– Customer Experience Management– Mediation– Process Management
– Convergent Charging & Billing– CRM & Self Care– Centralized Product Management– Wholesale and interconnect billing– M2M Communications– Document Management– App Market & Enterprise Mobility– Field Service Management
End-to-end portfolio covering all strategic areas as defined in the TMF Applications Map
PRODUCTS DEVELOPED IN ACCORDANCE WITH INDUSTRY STANDARDS
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Dynamically adjusting to market requirements
TIME-TO MARKET
SERVICE INNOVATION
CUSTOMER EXPERIENCE
NETWORK CONGESTION
REVENUE LEAKAGES
CENTRAL PRODUCT CATALOGNG SERVICE FULFILLMENT
CEM / SQM / CRM
NG NETWORK PLANNINGSON
CONVERGENT BILLINGBILLING QUALITY ASSURANCE
POLICY MANAGEMENT
M2M PLATFORM
NG B/OSS FRAMEWORK
TMF FRAMEWORX (SID) , ITILv3SILO BASED B/OSS
MARKET NEEDS COMARCH SOLUTIONS
BUSINESS TRANSFORMATIONS
A NEED TO INCREASE REVENUES
FLAT RATES VS DYNAMIC PRICING MODELS
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Various delivery options• Delivery models (licenses, setup, configuration, integration, maintenance
change management)– ISV + Internal IT (Polkomtel)– SI + ISV (Bouygues Telecom)– End-to-end (KPN, Auchan Telecom, Vodafone, T-Mobile, E-Plus)– Turnkey (Orange, P4, Telenor)– Managed service (E-Plus, Auchan Telecom)– SaaS (KPN MMS, Fring)
• As an owner of the IPR for products we can easily adapt our delivery models
• End2End delivery: We have established the highest levels of partnership with hardware manufacturers (IBM, HP) and third party software vendors (Oracle, Veritas, CISCO)
• We have a fully equipped data center, with disaster recovery and virtualization options available to host your systems
Telecommunications Business Unit
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Telecommunications customers worldwide51 global references on 4 continents, including:OSS• Vodafone Germany – Next Generation
Service Assurance• E-Plus Gruppe, Germany – Next
Generation Network Planning• T-Mobile Austria – Resource & Service
Inventory • Telekom Deutschland (T-Mobile) -
Resource & Service Inventory • Telefónica O2 Germany –Configuration
Management and Provisioning for Transport Network
• T-Mobile Poland - Fault Management• WildBlue Communications, USA – Field
Service Management• Mobile TeleSystems OJSC - MTS
(Russia) – Next Generation Service Assurance, Service Inventory Management
• NetWorks! – an infrastructure sharing initiative of Orange Poland and T-Mobile Poland
BSS• KPN, the Netherlands – Comarch
Convergent Billing, Comarch Corporate Self Care
• Polkomtel S.A. (Plus), Poland – InterPartner Billing
• GTS, Poland – Convergent Billing• OnePhone Deutschland, Germany –
Convergent Billing, InterPartner Billing, Billing Mediation
• Auchan Telecom, France - Solution for MVNOs
• Crnogorski Telekom (T-Mobile Group), Montenegro – Convergent Billing, InterPartner Billing, Billing Mediation
• Bouygues Telecom, France - InterPartner Billing
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Comarch OSS compared to other vendors
COMARCH’S STRENGHTS
•A strong framework approach, and an open and flexible architecture based on service-oriented architecture and business process management principles, ensure ample interoperability with legacy systems.
•Among Comarch’s differentiators is the intrinsic process modeling functionality of its suite, which is offered as process-driven, integrated inventory management and next-generation service assurance products.
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Comarch’s Partner Network
• Open to partnerships in Billing & OSS Projects
• Comarch Partnership Program is a unique offer for the following organizations:– System Integrators, looking to widen their
offer with Comarch telecom solutions
– Resellers, searching for a solution tailored to their customers’ needs
– Software Vendors, in need of additional benefits by including their modules in Comarch telecom solutions
– Consultants, Researchers and Market Analysts, seeking to cooperate with Comarch in developing new software ideas according to the latest market trends
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Why choose Comarch? - Summary
• 19 years of market presence – experience accumulated in various projects• Diversified activity – low-risk cooperation and a stable business partner• Offices accross Europe – close to the majority of our customers• Renowned brands as customers (also outside of telco) – trusted partner• A proven track record on the European telecom market with references from such
Tier 1 operators as Telefónica O2, T-Mobile or Vodafone (44 telecom customers worldwide altogether) – best practices to use in future projects
• A comprehensive portfolio of solutions that grow together with your business• Flexible and customized workflows and business processes, solutions designed in
accordance with industry standards (SID, eTOM, ITIL, MTOSI, 3GPP)• Presence in leading industry organizations (TMF, ETIS, UPnP)• Products designed and developed in house = rapid and secure delivery• Pre-integrated BSS/OSS products with various deployment options available• Easy integration with external systems (wide range of open interfaces)• High SLA parameters and low costs of ownership • Products & solutions supported by professional services from technical assistance
alone to full outsourcing, with addition of consulting, integration, maintenance and support