R.A.1. Travel Time and Common Tasks 36 12.24$

R.B.1. Connect w/Aerial Drop * 222 75.48$

R.B.2. Connect w/Underground Drop * 218 74.12$

R.B.3. Connect w/MDU - Apartment Drop * 213 72.42$

R.B.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 211 71.74$

R.C.1. Connect w/Aerial Drop * 204 69.36$

R.C.2. Connect w/Underground Drop * 193 65.62$

R.C.3. Connect w/MDU - Apartment Drop * 189 64.26$

R.C.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 178 60.52$

R.D.1. Connect w/Aerial Drop * 200 68.00$

R.D.2. Connect w/Underground Drop * 189 64.26$

R.D.3. Connect w/MDU - Apartment Drop * 184 62.56$

R.D.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 178 60.52$

R.E.1. Connect w/Aerial Drop * 222 75.48$

R.E.2. Connect w/Underground Drop * 218 74.12$

R.E.3. Connect w/MDU - Apartment Drop * 213 72.42$

R.E.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 211 71.74$

R.F.1. Connect w/Aerial Drop * 151 51.34$

R.F.2. Connect w/Underground Drop * 133 45.22$

R.F.3. Connect w/MDU - Apartment Drop * 129 43.86$

R.F.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 124 42.16$

R.G.1. Connect w/Aerial Drop * 141 47.94$

R.G.2. Connect w/Underground Drop * 129 43.86$

R.G.3. Connect w/MDU - Apartment Drop * 129 43.86$

R.G.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 124 42.16$

R.H.1. Connect w/Aerial Drop * 181 61.54$

R.H.2. Connect w/Underground Drop * 169 57.46$

R.H.3. Connect w/MDU - Apartment Drop * 173 58.82$

R.H.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 164 55.76$

R.I.1. Connect w/Aerial Drop * 181 61.54$

R.I.2. Connect w/Underground Drop * 169 57.46$

R.I.3. Connect w/MDU - Apartment Drop * 180 61.20$

R.I.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 164 55.76$

R.J.1. Connect w/Aerial Drop * 112 38.08$

R.J.2. Connect w/Underground Drop * 100 34.00$

Sow Code Task min

Four (4) Product Activity (VID/HSD/CDV/XH)

Three (3) Product Activity (XH/VID/HSD)

Three (3) Product Activity (XH/VID/CDV)

Three (3) Product Activity (XH/HSD/CDV)

Two (3) Product Activity (VID/HSD/CDV)

Two (2) Product Activity (XH/VID)

Two (2) Product Activity (XH/HSD)

Two (2) Product Activity (XH/CDV)

Total

Two (2) Product Activity (VID/HSD)

R.J.3. Connect w/MDU - Apartment Drop * 93 31.62$

R.J.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 89 30.26$

R.K.1. Connect w/Aerial Drop * 107 36.38$

R.K.2. Connect w/Underground Drop * 93 31.62$

R.K.3. Connect w/MDU - Apartment Drop * 91 30.94$

R.K.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 89 30.26$

R.L.1. Connect w/Aerial Drop * 137 46.58$

R.L.2. Connect w/Underground Drop * 123 41.82$

R.L.3. Connect w/MDU - Apartment Drop * 121 41.14$

R.L.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 119 40.46$

R.M.1. Connect w/Aerial Drop * 67 22.78$

R.M.2. Connect w/Underground Drop * 52 17.68$

R.M.3. Connect w/MDU - Apartment Drop * 51 17.34$

R.M.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 49 16.66$

R.N.1. Connect w/Aerial Drop * 107 36.38$

R.N.2. Connect w/Underground Drop * 93 31.62$

R.N.3. Connect w/MDU - Apartment Drop * 91 30.94$

R.N.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 89 30.26$

R.O.1. Connect w/Aerial Drop * 97 32.98$

R.O.2. Connect w/Underground Drop * 83 28.22$

R.O.3. Connect w/MDU - Apartment Drop * 81 27.54$

R.O.4. Connect w/o Drop Reconnect, MDU or Failed SIK * 79 26.86$

R.P.1. Base Install or Failed SIK * 132 44.88$

R.P.2. Xfinity Home Consultation * 75 25.50$

R.Q.1. Custom Work 15 5.10$

R.R.1. Aerial 24 8.16$

R.R.2. MDU / Apartment / Commercial 49 16.66$

R.R.3. Temporary Drop 10 3.40$

R.R.4. Structure wrap for grounding 24 8.16$

R.R.5. Install House Amplifier 15 5.10$

R.R.6. Replace Cable in Existing Conduit 20 6.80$

R.S.1. New Outlet 24 8.16$

R.S.2. Existing Outlet 8 2.72$

R.S.3. Wall Fish (includes Outlet) 49 16.66$

R.S.4. Wall Fish Additional Wall 25 8.50$

R.T.1. Home Networking after Five (5) Devices 5 1.70$

R.T.10. Service Call after hours * NA NA

One (1) Prodict Activity (CDV)

One (1) Prodict Activity (HX)

General Installs (COS)

Drop Replacement

Outlets

Miscellaneous

Two (2) Product Activity (VID/CDV)

Two (2) Product Activity (HSD/CDV)

One (1) Prodict Activity (VID)

One (1) Prodict Activity (HSD)

R.T.11. Equipment Replacement (End of Life)* 58 19.72$

R.T.12. Survey Residential * 30 10.20$

R.T.14. Equipment Drop Off / Pick Up * 20 6.80$

R.T.15. Install Hot House* 56 19.04$

R.T.16. MDU/Rewire * 83 28.22$

R.T.17. Miscellaneous SRO * 45 15.30$

R.T.2. Make Hot * 42 14.28$

R.T.3. Disconnect * 20 6.80$

R.T.4. Remove Aerial Drop * 30 10.20$

R.T.5. Add / Remove Trap * 18 6.12$

R.T.6. Leakage * 60 20.40$

R.T.7. Proactive Visit * 65 22.10$

R.T.8. Service Call * 75 25.50$

R.T.9. Service Call (Certificate Required) * NA NA

R.U.1. Xfinity Home systems Upgrade (Take Over) Certificate required 70 23.80$

R.U.2. Xfinity Home systems Upgrade (Panel Swap) Certificate required) 88 29.92$

E.A.1. Cable Card 14 4.76$

E.A.2. DCT 14 4.76$

E.A.3. DTA 14 4.76$

E.A.4. DVR (Legacy Only) 14 4.76$

E.A.5. HD DCT 14 4.76$

E.A.6. Hub (Router) for Xfinity 14 4.76$

E.A.7. Wireless Ethernet Coax Bridge (WECB) 14 4.76$

E.A.8. Xi3 Communication Device 13 4.42$

E.B.1. AnyPlay Device 20 6.80$

E.B.2. eMTA 20 6.80$

E.B.3. Residential Modem 20 6.80$

E.B.4. Wireless Gateway (XB2) 20 6.80$

E.B.5. X1 Platform Devices 20 6.80$

E.B.6. DVR (MoCa) 20 6.80$

E.C.5 Wireless Gateway (XB3) 25 8.50$

E.D.2. Touch Screen (xH CPE) 40 13.60$

D.A.1. Lighting/Appliance Controller 10 3.40$

D.A.2. Door/Window Sensor 10 3.40$

D.A.3. Glass Break Sensor 10 3.40$

D.A.4. Key FOB 10 3.40$

D.A.5. Keypad 10 3.40$

Customer Premise Equipment and Other Decvces

Customer Premise Equipment (CPE)

LEVEL A

LEVEL B

Xfinity Home (additional)

LEVEL A

LEVEL C

LEVEL D

XFINITY HOME CPE

D.A.6. Motion Sensor 11 3.74$

D.A.7. Powerline (Home Plug) 10 3.40$

D.A.8. Remote Siren 10 3.40$

D.A.9. Zone Expander 11 3.74$

D.B.1. Carbon Monoxide Detector 22 7.48$

D.B.2. Targeted Motion 22 7.48$

D.B.3. Indoor Camera 22 7.48$

D.B.4. Smoke Detector 22 7.48$

D.B.5. WiFi Repeater 22 7.48$

D.C.1. Thermostat 39 13.26$

D.C.2. Water/Flood Sensor 39 13.26$

D.D.1. Outdoor Camera 40 13.60$

Items marked with an * are primary codes and can not be used together

LEVEL B

LEVEL C

LEVEL D