comda301 - digital and analog phone system …...packet tracer - edraw max connectors: rj45 rj-11...

C O M D A 3 0 1 - DIGITAL AND ANALOG PHONE SYSTEM INSTALLATION

COMDA301 Install digital and analog Phone system

RTQF Level: 3 Learning hours

Credits: 4 40

Sector: ICT

Sub-sector: Computer maintenance

Issue date: November, 2016

Purpose statement

This core module describes the skills, knowledge and attitude required to install and configure

Digital and Analog Phone system. The learner will be able to select and arrange different

materials, equipment and tools used when doing Digital and Analog Phone system installation

and configuration.

Learning assumed to be in place

Computer Literacy Introduction to computer networks

Elements of competence and performance criteria

Learning units describe the essential outcomes of a competence.

Performance criteria describe the required performance needed to demonstrate achievement

of the learning unit.

By the end of the module, the trainee will be able to:

Elements of competence Performance criteria

1.Conduct site survey

1.1 Efficient Study of the network structure and the environment

1.2 Adequate identification of the business goals and technical requirements

1.3 Proper identification of components and devices to be used

2. Prepare tools, Material and Equipment 2.1 Proper Selection of tools, Material and equipment according to work to be done

2.2 Systematic test of tools, material and equipment according to normal function

2.3 Proper arrangement of the workplace according to the work to be done

3. Perform phone network installation 3.1 Adequate Layout and fixation of cable trunk and pipes as per network standards

3.2 Precise mounting of Rack and PABX or router as per Telephony standards

3.3 Correct termination and connection of cables and configuration of PABX or router as per Telephony standards

3.4 Systematic test of the phone system as per Telephony standards

4. Document the work done 4.1 Accurate documentation of review process 4.2 Effective reporting procedures of the task accomplished

are in place and used 4.3 Methodical Writing of the technical journal and

recommendation

LU 1: Conduct site survey

1

Learning Outcomes:

1. Study the network structure and the environment 2. Identify the business goals and technical requirements 3. Identify Tools, Materials and components

5 Hours

Learning Outcome1.1: Study the network structure and the environment

Site Planning process Initial environment

evaluation Selection of digital and

analog phone device deployment

Environment evaluation Physical site survey Passive physical site

survey methodology

Active survey methodology

Analysis of existing system

Current network usage

Future network usage

o Brainstorming on site planning process

o Group discussion on environment evaluation

o Demonstration by video/ picture of analysis of system

- Books - Visual aids - Internet - Simulator software - Computer - Hand-out notes - Digital phone - Analog phone

Resources Learning activities Content

Formative Assessment 1.1

Assessor may collect among the following evidences and make judgements on whether the

performance criterion has been achieved.

Types of evidence Portfolio assessment tools

Written evidence

Oral evidence

Multiple choice True or false questions Matching Sentence completion Ticking Presentation.

Checklist Score

Yes No

Site Planning process

Environment evaluation

Observation

Learning Outcome 1.2: Identify the business goals and technical requirements

Hardware Devices and materials: Networking core and access

Devices: Switches PABX, Router

Cable trunk Security Devices:

Firewalls

o Brainstorming on networking core and access devices to be used

o Demonstration of hardware devices and materials to be used

o Practical exercises on identification of business

- Books - Visual aids - Internet - Simulator software - Computer - Hand-out notes - Digital phone - Analog phone


Performance criterion

Study of the network structure and the environment

End Devices: Computers(Work stations,

laptops, file servers) Phone hand set

Software Tools: Packet Tracer Edraw Max

Connectors: RJ45 RJ-11 USB Serial RS-232

Media: LAN cables ( Straight and

Cross over cable) Console cable Phone cable Aux cable USB to Serial Converter

goals and technical requirements

- Packet Tracer - Edraw Max - RJ45 - RJ-11 - USB - Serial - RS-232 - LAN cables (

Straight and Cross over cable)

- Console cable - Phone cable - Aux cable





Written evidence

Oral evidence

Multiple choice

True or false questions

Matching

Sentence completion

Ticking

Presentation


Identification of the business goals and technical requirements

Checklist Score

Yes No

Hardware Devices:

Hardware Components:

Software Tools:

Media:

Connectors:

Observation

Learning Outcome 1.3: Identify Tools, Materials and components

Identification of Hand, safety tools and equipment to be used

Personal safety equipment

ESD Tools Antistatic wrist strap Mat Electrician tool kit Drilling machine Tools and spanner

sets Crimping tool with

crimping bits all required sizes

Pipe bend and threading machines

Programming Software tools

Identification of Cleaning Tools

Soft cloth Compressed air can

Identification of Diagnostic Tools

Multimeter Network cable test Line Tester

o Brainstorming on Identification of Hand, safety tools and equipment

o Demonstration of hardware devices and materials to be used

o Practical exercises on Identification of Hand, safety tools and equipment

- Books - Visual aids - Internet - Simulator software - Computer - Hand-out notes - Personal safety equipment - ESD Tools - Antistatic wrist strap - Mat - Electrician tool kit - Drilling machine - Tools and spanner sets - Crimping tool with crimping

bits all required sizes - Pipe bend and threading

machines - Programming Software tools - Multimeter - Network cable test - Line Tester - Continuity Tester


Continuity Tester





Written evidence

Oral evidence

Multiple choice


Matching

Sentence completion

Ticking

Presentation

Checklist Score

Yes No

Identification of Hand, safety tools and equipment

Identification of Cleaning Tools

Identification of Diagnostic Tools

Observation


Identification of components and devices to be used

LU 2: Prepare tools, Material and Equipment

2

Learning Outcomes:

1. Select tools, Material and equipment 2. Test tools, material and equipment 3. Arrange the workplace

5 Hours

Learning Outcome 2.1: Select tools, Material and equipment

Selection of Hand, safety tools and equipments


Electrician tool kit Drilling machine Tools and spanner





Diagnostic Tools Multimeter Network cable test Line Tester Continuity Tester

Analog phone devices and equipment

Phone switch VoIP TO analog

o Brainstorming on hand, safety tools and equipments

o Demonstration on safety and Diagnostic Tools

o Practical exercises on Selection of hand, safety tools and equipments

- Bench work - Computer - Projector - Whiteboard - Marker - Duster - Text books - Lecture notes - Papers - Internet - Brush - Electrician tool kit - Drilling machine - Tools and spanner sets - Crimping tool with crimping

bits all required sizes - Pipe bend and threading

machines - Continuity Tester - Programming Software tools - Phone switch


convert unit Extension phone

Digital phone devices and equipment

Ethernet switch IP Telephony

Gateway (server) Network cable

(UTP,STP, Fiber optic cable)





Written evidence

Oral evidence

Multiple choice


Matching

Sentence completion

Ticking

Presentation

Checklist Score

Yes No

Identification of tools and material

Identification of equipments

Testing of Hardware Maintenance tools

Observation


Identification of tools, Material and equipment

Learning Outcome 2.2: Test tools, material and equipment

Testing of hand, safety tools Personal safety equipment Electrician tool kit Drilling machine Tools and spanner sets Crimping tool with crimping

bits all required sizes Pipe bend and threading

machines Programming Software tools

Testing of Diagnostic Tools Multimeter Network cable test Line Tester

Continuity Tester

o Brainstorming on testing on hand, diagnostic and safety tools

o Demonstration of hand, diagnostic and safety tools

o Practical exercises on Testing of Diagnostic ,hand and safety tools

- Bench work - Computer - Projector - Whiteboard - Marker - Duster - Text books - Lecture notes - Papers - Internet - PC Repair Tool Kit - Phone switch - Compressed air can - Phone switch





Written evidence

Oral evidence

Multiple choice


Matching

Sentence completion

Ticking

Presentation


Test of tools, material and equipment


Checklist Score

Yes No

Testing of tools and equipment

Arrangement of tools

Identification of tools and material

Observation

Learning Outcome 2. 3: Arrange the workplace

Arrangement of Hand and safety tools and equipments


Electrician tool kit Drilling machine Tools and spanner





Arrangement Cleaning Tools Soft cloth Compressed air can

Arrangement Diagnostic Tools

Multimeter Network cable test Line Tester Continuity Tester

o Brainstorming on Arrangement of hand, diagnostic and safety tools

o Demonstration on Arrangement of hand, diagnostic and safety tools

o Practical exercises on Arrangement of hand, diagnostic and safety tools Group discussions on

- Bench work - Computer - Projector - Whiteboard - Marker - Duster - Text books - Lecture notes - Papers - Internet - Repair Tool Kit - Hand and safety - Tools and

equipments - Cleaning Tools - Diagnostic Tools - Switch - Compressed air

can



Arrangement of the workplace





Written evidence

Oral evidence

Multiple choice


Matching

Sentence completion

Ticking

Presentation

Checklist Score

Yes No

Identification of equipments

Observation

LU 3: Perform phone network installation

3

Learning Outcomes:

1. Lay and fix the cable trunk and pipes 2. Fix Rack and PABX or Router 3. Terminate, connect and configure PABX device 4. Test the phone system

25 Hours

Learning Outcome 3.1: Lay and fix the cable trunk and pipes

Layout of cable trunk

Layout of cable

Cable trunk fixation

Layout of pipes

Pipes fixation

o Brainstorming on cable trunk and pipes layout

o Demonstration of Fixation on cable trunk and pipes

o Practical exercises on cable trunk, cable and pipes layout fixation

- Bench work - Computer - Projector - Whiteboard - Marker - Duster - Text books - Lecture notes - Papers - Internet - Drilling machine - Pipes - Trunk - Screw - Electrician tool kit - Tools and spanner

sets - Pipe bend and

threading machines

- Electrical socket






Written evidence

Oral evidence

Multiple choice


Matching

Sentence completion

Ticking

Presentation

Checklist Score

Yes No

Layout of cable trunk

Layout of cable

Layout of pipes

Cable trunk fixation

Pipes fixation

Observation


Layout and fixation of cable, cable trunk and pipes

Learning Outcome 3.2: Fix Rack and PABX or Router

Fixation of Rack

Fixation of PABX

Fixation of Router

o Brainstorming on fixation of rack and/or router

o Demonstration of fixation of rack and/or PABX

o Practical exercises fixation of rack and/or PABX



threading machines

- Electrical socket - PABX device - Rack - Router





Written evidence

Oral evidence

Multiple choice


Matching

Sentence completion

Ticking

Presentation


Mounting of Rack and PABX or router


Checklist Score

Yes No

Fixation of Rack

Fixation of PABX

Fixation of Router

Observation

Learning Outcome 3.3: Terminate, connect and configure PABX device

Termination of cable Fix connectors(RJ45)

Connection of phone system Telephone PABX VoIP TO analog convert unit IP Telephony Gateway (server)

Configuration of PABX or Router

o Demonstration of Termination ,connection and configuration of PABX or router

o Practical exercises of Termination ,connection and configuration of PABX or router



threading machines

- Electrical socket - Monitors - Switch - PABX - Router






Written evidence

Oral evidence

Multiple choice


Matching

Sentence completion

Ticking

Presentation

Checklist Score

Yes No

Fix connectors (RJ45)

Connection of phone system

Configuration of PABX or Router

Observation

Learning Outcome 3.4: Test the phone system

Testing Connectivity of PABX or Route

Testing of PABX or Router configuration

Test on handset line tone and call

o Demonstration of PABX or router connection Testing

o Practical exercises of PABX or router configuration Testing

- Bench work - Computer - Projector - Whiteboard - Marker - Duster - Lecture notes - Internet - Drilling machine



Termination and connection of cables and configuration of PABX or route

- Pipes - Trunk - Screw - Electrician tool kit - Tools and spanner


threading machines

- Electrical socket - Monitors - Switch - PABX - Router





Written evidence

Oral evidence

Multiple choice


Matching

Sentence completion

Ticking

Presentation

Checklist Score

Yes No

Testing Connectivity of PABX or Route

Testing of PABX or Router configuration

Test on handset

line tone and call

Observation


Test of the phone system

LU 4: Document the work done

4

Learning Outcomes:

1. Document the review process 2. Report the procedures of the task accomplished are in place

and used 3. Write the technical journal and recommendation

5 Hours

Learning Outcome 4.1: Document the review process

Description of site before

Status of site

Status of the material

Review of user manual and previous

report

Description of procedures of the task

accomplished

Tools equipment and materials used

Description of the system status after

installation works

Technical journal and recommendation

report

o Group discussion on writing

technical report

o Exercises on writing report

o Documentary research

- Internet - Books - Paper - Pen - Computer - Drawing tools



Documentation of review process





Written evidence

Oral evidence

Multiple choice True or false questions Matching Sentence completion Ticking Presentation

Checklist Score

Yes No


Review of user manual and previous report

Observation

Learning Outcome 4.2: Report the procedures of the task accomplished are in place and used


Status of site



report


accomplished



installation works


report


technical report









Product evidence

Oral evidence

Multiple choice


Matching

Sentence completion

Ticking

Presentation

Checklist Score

Yes No

Description of procedures of the task accomplished


Description of the system status after installation works

Observation

Learning Outcome 4.3: Write the technical journal and recommendation


Status of site



report


accomplished



installation works


technical report






Reporting procedures of the task accomplished are in place and used


report





Product evidence

Oral evidence

Multiple choice True or false questions Matching Sentence completion Ticking Presentation

Checklist Score

Yes No

Technical journal and recommendation report

Technical journal and recommendation report

Observation


Writing of the technical journal and recommendation

Summative Assessment

Integrated situation Resources

Muhabura Integrated polytechnic college, a school locate In Musanze town, would like to invite any one who is able to install phone system in its premises. As an analog and Digital phone system installer you are requested to describe the different types of phone system you know and briefly describe phone system installation steps and tools \ material with their use.

At the end of the work you are requested to submit a report and work documentation, duration of the work is 1hrs.

Note: The performance of the work before the time required (1h); it will be taken under consideration.

- Computer - Diagnostic Tools - Connectors - Electrician tool kit - Drilling machine - Tools and spanner sets - Software Tools - Digital phone - Analog phone - PABX

Assesment Criterion 1: Quality of Process

Checklist Score

Yes No

Indicator: Tools, equipment and materials well are selected

Computer

Diagnostic Tools

Connectors

Electrician tool kit

Drilling machine

Tools and spanner sets

Software Tools

Digital phone

Analog phone

PABX

Observation

Assesment Criterion 2: Quality of product

Checklist Score

Yes No

Indicator: Phone system installation done

Ready to use

Observation

Assesment Criterion 3: Relevance

Checklist Score

Yes No

Indicator: Materials are well used

No wasted materials

Indicator: The time is respected

Time required(3h)

Indicator: The report is Produced

Report format

Report content

Observation

Assesment Criterion 4: Safety

Checklist Score

Yes No

Indicator: Workplace is well cleaned

No rubbish

Indicator: Phone system well installed

Normal function

Indicator: Time is well managed

Time bellow the maximum expected

Observation

Reference books:

1. http://www.businesstelephonesystem.org/telephone-system-installation-guide/

2. http://www.ozekiphone.com/voip-how-to-connect-analog-phone-lines-to-the-ozeki-phone-system-

xe-718.html

3. IP Telephony Unveiled. Kevin Brown Cisco Press, 2004

4. PABX Systems for IP Telephony. Allan Sulkin McGraw Hill Professional, 2002 - Computers

http://www.ozekiphone.com/voip-how-to-connect-analog-phone-lines-to-the-ozeki-phone-system-xe-718.html

http://www.ozekiphone.com/voip-how-to-connect-analog-phone-lines-to-the-ozeki-phone-system-xe-718.html

https://www.google.rw/search?tbo=p&tbm=bks&q=inauthor:%22Kevin+Brown%22

https://www.google.rw/search?tbo=p&tbm=bks&q=inauthor:%22Allan+Sulkin%22

https://www.google.rw/search?tbo=p&tbm=bks&q=subject:%22Computers%22&source=gbs_ge_summary_r&cad=0

comda301 - digital and analog phone system …...packet tracer - edraw max connectors: rj45 rj-11...

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