‘commissioning for patient safety’ dr liz herring director of nursing, quality & development...
TRANSCRIPT
‘Commissioning for patient safety’
Dr Liz HerringDirector of nursing, quality &
developmentApril 2015
North Durham clinical commissioning group
Member Organisations
Clinical commissioning responsibilities
Primary Care
The role of clinical commissioners
Setting local quality standards, including patient safety
Measuring local and national quality standards
Supporting quality and safety improvements
Driving up quality and patient safety in primary care
Ensuring quality and patient safety across commissioned health care providers
Driving up quality and patient safety, with local authority colleagues in Care Homes
Patient experience & safety & staff value
The ‘systems’ we operate across
Our clinical quality commissioning assurance framework
Commissioning levers
Commissioning for quality innovation
Local quality requirements of the NHS contract (Schedule 4)
Commissioning for outcomes - service specifications
Quality Accounts
Impact assessment of cost improvements
Learning from beyond our own lessons
Going to see for ourselves
The reality…
Data
Observation
Experience
Are we data rich,
intelligence poor?
Are we data rich,
intelligence poor?
Patient Safety: we are in it together…
Effective relationships are
the glue
Effective relationships are
the glue
Making the best use of
commissioning levers
Making the best use of
commissioning levers
Bringing all players to the table
Bringing all players to the table
Establishing common purpose
Establishing common purpose
Accessing expertiseAccessing expertise
Holding people & organisations to
account
Holding people & organisations to
account
Seeing the world from the
viewpoint of the patient
Seeing the world from the
viewpoint of the patient
A new social system that
benefits patients
A new social system that
benefits patients
Making change at
scale
Making change at
scale
Holding ourselves to
account
Holding ourselves to
account
