committed to improving ob patient safety through clinical & operational improvement
DESCRIPTION
Committed to Improving OB Patient Safety Through Clinical & Operational Improvement Discussions with PinnacleHealth. October 13, 2011. Tina Armstrong, RN – Clinical System Specialist Doug Masiel - SVP Business Development Richard Henley, FACHE FHFMA – Executive Advisor. - PowerPoint PPT PresentationTRANSCRIPT
© 2011 PeriGen – Proprietary and Confidential 1
Committed to Improving OB Patient Safety Through Clinical & Operational
Improvement Discussions with PinnacleHealthOctober 13, 2011
© 2011 PeriGen – Proprietary and Confidential 2
• Tina Armstrong, RN – Clinical System Specialist
• Doug Masiel - SVP Business Development
• Richard Henley, FACHE FHFMA – Executive Advisor
PeriGen Participants
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Our Agenda Today
• Overview of PinnacleHealth Goals and Objectives
• Overview of PeriGen’s Suite of Obstetrical Solutions and Services
What makes PeriGen unique?
• Discussion of Possible Next Steps and Actions
© 2011 PeriGen – Proprietary and Confidential 4
PinnacleHealthObjectives
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PeriGen Company Profile
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• Founded in 1995
• More than 100 Employees, Including Physicians and OB Nurses & Midwives
• Serving Hospitals and Physicians in the US and Canada
• Over 400,000 Births in Our Database
• FDA Cleared & ARRA Certified
OB Knowledge & Research
Professional Services
Proprietary Technology
PeriGen Highlights
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PeriGen Solutions
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The PeriGen Solution
• OB Specific Content• Real-Time Clinical Guidance• Data & Analytics• Professional Services• Risk Reduction and ROI
What Makes it Unique?
Experts in OB Risk Reduction
© 2011 PeriGen – Proprietary and Confidential 9
The OB Continuum Solution
PrenatalTriage
AntepartumIntrapartum OR /
RecoveryPostpartumWell Baby
• Fetal Surveillance & Archiving
• Fetal Heart Rate Interpretation Tools
• Labor Progress Assessment Tools
• Complete OB Documentation
• Decision Support
• Reporting & Analytics
• Implementation Services
• On-going Support Services
Demonstration
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Building an OB SolutionA Staged Approach
Stage 2Surveillance & Archiving
Stage 3Nursing Charting
Stage 4Nursing
Protocols
Stage 5Physician Orders & Protocols
Stage 1Fetal
Monitoring
Begin and Grow as Appropriate
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Data & Analytics
© 2011 PeriGen – Proprietary and Confidential 12
PeriTrack™- Performance Improvement Through MetricsStandard Aggregation Reports Available
• Can be set up for automatic email distribution to selected personnel
• Can be generated “on demand” by customer
Accreditation Organizations Focused on
Measuring Clinical Performance & Visibility of
DataReport Name Default ScheduleDelivery Log DailyTriage Log DailyEvents Report DailySummary Report WeeklyProvider Stats Report WeeklyDelivery Breakdown Report MonthlyDone Sequence Report DailyPain Scale Report WeeklyUnsigned Reports Log WeeklyUnsigned Orders Log WeeklyHIPAA – Chart Activity Report No Schedule – Run on demand
HIPAA – User Activity Report No Schedule – Run on demand
Standard User Security Audit Trail Report WeeklyFailed Login Attempt Report Daily
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Performance Profile – Striving for 100%
Hospital XX – Q3 ‘10
Results# measures in the last
quarter ≥ 90% (# with 100%)
TrendAny meaningful new statistically significant change in last 4 Qs in green (+) or red (-) .
Indicators with n>20 included.
Compare# of measures > PeriGen client
average
CommentHighest % achieved among all clients this Q: All 100%
11 of 15 measuresat ≥90%
(2 of 15 measures at
100%)
•Preterm Labor 24-33 wks - Glucocorticosteroids Administered 11 of 15
measures above average
•Overall results better than Q2 (Q2: 10/15≥90%; 3/15 at 100%; Q1: 11/15≥90%; 4/15 at 100%)•CMK Active Labor protocol upgrade installed 02/22/2010, consistent with slight increase in EFW documentation.•Consistently, Labor induction measures are all documented well, except Labor Induction- Indication. Advise looking at Oxytocin Notes card to continue trend. •Cesarean Delivery Indication is below PeriGen average. Advise looking at CMK Indication documentation update.•Negative trend in Preterm Labor 24-33 wks-Glucocorticosteroids Administered continued from last quarter, however achieved 100% of Preterm Delivery 24-32 wks – Glucocorticosteroids Administered. Suggest review of preterm labor cases. Steroid documentation added in med v.13.1, in production 07/09
The colored bars for each indicator represent rolling four (4) quarters of comparative data, with the most recent quarter shown in orange. The green and red dots represent PeriGen averages: green ≥ PeriGen avg.; red: < PeriGen avg. A (-) notation indicates the event was not measured in that quarter; “nm” indicates that this indicator is not monitored at the client site.
Active Labor - EFW
Documented within last
weekQ3 n=685
Macrosomia/ DM/ GDM -
EFW Documented within last 3
weeksQ3 n=53
Labor Abnormality -
Pelvic Adequacy
DocumentedQ3 n=141
Cesarean Delivery
Indication Documented
Q3 n=368
Shoulder Dystocia - Length of
Dystocia (head to body
delivery time) Documented
Q3 n=5
Shoulder Dystocia - Fetal
Position Documented
Q3 n=5
Operative Vaginal
Delivery - Fetal Station
DocumentedQ3 n=37
Labor Induction - Indication
DocumentedQ3 n=336
Labor Induction - EFW
Documented within last
weekQ3 n=336
Labor Induction - Presentation Documented
Q3 n=336
Labor Induction - Pelvic
Adequacy Documented
Q3 n=336
Labor Induction - Bishop Score Documented
Q3 n=336
BP > 180 systolic or 110
diastolic - Antihypertensiv
es Administered
Q3 n=4
Preterm Labor 24-33 wks –
Glucocortico-steroids
AdministeredQ3 n=22
Preterm Delivery 24-32
wks – Glucocortico-
steroids Administered
Q3 n=8
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
_ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _
© 2011 PeriGen – Proprietary and Confidential 14
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Outcome MonitorX Hospital – Q4 ‘09
0.8%
0.0% 0.0%0.4%
3.5%
1.9%
0.8%
0.0%0.6%
3.1%
1.7%
0.5%0.0%
0.6%
3.1%
1.6%
0.1% 0.0%
1.1%
4.3%
Apgar 5 minutes < 7 Apgar 5 minutes < 4 Near term or term Intrapartum or neonatal death (in immediate post
delivery period)
Blood Transfusion 3rd or 4th degree perineal lacerations
Apgar 5 minutes < 7*Nat’l Avg./PeriGen Avg./Tertiary Avg.
Apgar 5 minutes < 4**Nat’l Avg./PeriGen Avg./Tertiary Avg.
Near term or term Intrapartum or neonatal
deathPeriGen Avg./Tertiary Avg.
Blood Transfusion
PeriGen Avg./Tertiary Avg.
3rd or 4th degree perineal lacerations
PeriGen Avg./Tertiary Avg.
1.6% 1.0 % 1.6% 0.5% 0.1% 0.2% 0.0% 0.0% 1.4% 1.2% 3.0% 2.9%
Compare (red if > 2x avg.) Comment
Above National Avg. Above PeriGen Client Avg. Above PeriGen Client Tertiary Avg.
•None •Apgar 5 minutes < 7•3rd or 4th degree perineal lacerations
•3rd or 4th degree perineal lacerations •Recommend evaluation of substantial spike in perineal lacerations
The colored bars for each indicator represent rolling four (4) quarters of comparative data, with the most recent quarter shown in orange. A (-) notation indicates the indicator was not measured during that quarter. National averages obtained from National Vital Statistics Report – Birth for 2006* and 2005** [the most recently published data available].
© 2011 PeriGen – Proprietary and Confidential 15
15
Perinatal PracticesX Hospital – Q4 ‘09
0.4%
6.8%
20.2%
44.3%
5.7%
27.8%
0.0%
5.6%
31.0%34.3%
22.6%
11.7%
1.9%
25.9%
0.4%4.2%
22.4%
35.1%
20.3%14.9%
3.6%
25.5%
0.0%
7.6%
18.6%
33.6%
18.8%14.8%
4.4%
30.1%
Elective Singleton Induction <39 wks
Deliveries with Episiotomy
Excessive Uterine Activity on Oxytocin
Cesarean Delivery Rate
Primary Cesarean Delivery Rate
Repeat Cesarean Delivery Rate
Operative Vaginal Delivery Rate
Induction Rate
Elective Singleton Induction <39 Wks
PeriGen Avg./Tertiary Avg.
Deliveries w/EpisiotomyPeriGen Avg./Tertiary Avg.
Excessive Uterine Activity/Oxytocin
PeriGen Avg./Tertiary Avg.
Cesarean Delivery Rate*Nat’l Avg./PeriGen Avg./
Tertiary Avg.
Primary Cesarean Delivery RatePeriGen Avg./Tertiary Avg.
Repeat Cesarean Delivery RatePeriGen Avg./Tertiary Avg.
Operative Vaginal Delivery Rate**Nat’l Avg./PeriGen Avg./
Tertiary Avg.
Induction Rate**Nat’l Avg./PeriGen Avg./
Tertiary Avg.
0.6% 0.3% 17.7% 13.1% 26.0% 25.7% 31.8% 34.4% 34.3% 20.1% 20.6% 14.3% 13.7% 4.5% 5.0% 4.7% 22.5% 35.5% 32.6%
Compare (red if > 2x avg.) CommentAbove National Avg. Above PeriGen Client Avg. Above PeriGen Tertiary Client
Avg.
•Cesarean Delivery Rate•Induction Rate
•Repeat Cesarean Delivery Rate •Repeat Cesarean Delivery Rate •Improved Cesarean rate although repeat cesareans continue to be higher than peer group
The colored bars for each indicator represent rolling four (4) quarters of comparative data, with the most recent quarter shown in orange. A (-) notation indicates the event was not measured in that quarter; the notation “n/m” indicates the indicator is not monitored at the client site. National averages obtained from National Vital Statistics Report – Birth: Preliminary Data for 2007* and final data for 2006** [the most recently published data available].
--
© 2011 PeriGen – Proprietary and Confidential 16
Contraindications ReportHospital X – Q4 ‘09
Not OrderedPotential errors avoided when first ordered and not completed
(% of births)
Type% events by category
Q209 Q309 Q409 Q409
73 of 261 births(27.97%)
107of 541 births(19.78%)
57of 492 births(11.59%)
Cancelled/DiscontinuedPotential errors avoided when first ordered and not completed
(% of births)
Type% events by category
Q209 Q309 Q409 Q409
30 of 261 births(11.49%)
39 of 541 births(7.21%)
27 of 492 births(5.49%)
Oxytocin7%
Dinoprostone2%
All Others51%
Basic Drug & Allergy
40%
Near Misses During Order
Near Misses During Δ Condition
© 2011 PeriGen – Proprietary and Confidential 17
OB Med Mal Reduction Experience
© 2011 PeriGen – Proprietary and Confidential 18
20 02 200 3 20 04 20 05 200 6 200 7 20 08 20 09 20 10 (thro ug h 3/31 /10 )
0
5
10
15
20
25
30
35
40
45
50
$0 .0 0
$2 .0 0
$4 .0 0
$6 .0 0
$8 .0 0
$1 0.0 0
$1 2.0 0
$1 4.0 0
10
1613
97 7
3 40
$4.2 7
$1 0 .4 0$11 .46
$1 1.7 8
$7.1 8
$9 .45
$1 .31 $2
$0 .0 0
Obstetric Claims - Frequency and SeverityValued thru 12/31/09
Cla im Co unt To ta l Inc urred $ (Mi l li o ns )
Los s Yea r (Policy Ye ar )
Claim Count
Total Incurred $ (Millions)
All Obstetric C ases
Due to the uniquely non-obst etr ic lit igat ion f acts, t wo cases have b ee n om itt ed f ro m t his analysis: 13113, 12648
Post PeriBirth®Pre PeriBirth®
Driving Down OB Claim Frequency and SeverityMedstar’s Latest OB Med Mal Results
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Documented Reduction in Med Mal CostsSignificant Reduction in All OB Claims Categories
*Comparing the periods 2001-2005 and 2006-2010 (YTD)*PeriBirth implementation began in 2006
• 18-Hospital System• Avg. ~30,000
births/year
© 2011 PeriGen – Proprietary and Confidential 20
Improving Charge Capture Overview
© 2011 PeriGen – Proprietary and Confidential 21
Documented Increase in OB Triage Charge CaptureImmediate Revenue Increase of 10 – 15%
Improved Charge Capture
NYC Academic Medical Center
Substantial shift in Triage Level III and
IV acuity and reimbursement
PeriBirth investment recaptured
within 3 years
9.2% Volume Increase in
Charge CaptureFlagship Hospital
$98.00 improvement per Triage Visit
$857,206 annual impact
Service Unit Capture- $960,000
annual impact
18-hospital Health System
$32.00 improvement per Triage visit; 33% cost/charge ratio
ROI in less than 3 years
© 2011 PeriGen – Proprietary and Confidential 22
Technology Integration
© 2011 PeriGen – Proprietary and Confidential 23
HIS VendorsEclipsysMcKessonSiemensCernerEPICMeditechMisys
Fetal Surveillance
Typical PeriGen IntegrationUni- and Bi-Directional
PeriBirth
Pre-NatalADT
Pharmacy
Interfaces• Fetal Monitoring• Prenatal• A/D/T• RX Order• RX Change Order• Pyxis Connect• Allergy• Bar Code Med
Admin• Lab Order• Lab Result• Radiology Order• Radiology Result• EMR – Data/xml• EMR – Reports• Transcribed
Reports• Charges
Lab
Radiology
EMRTranscriptionBilling
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ARRA ONC CertificationPeriGen - PeriBirth 4.5.1
General Criteria (170.302) (a) Drug-drug, drug-allergy interaction checks (b) Drug formulary checks (c) Maintain up-to-date problem list (d) Maintain active medication list (e) Maintain active medication allergy list (f) Record and chart vital signs (g) Smoking status (h) Incorporate laboratory test results (i) Generate patient lists (j) Medication reconciliation (k) Submission to immunization registries (l) Public health surveillance (m) Patient specific education resources (n) Automated measure calculation (o) Access control (p) Emergency access (q) Automatic log-off (r) Audit log (s) Integrity (t) Authentication (u) General encryption (v) Encryption when exchanging electronic health information (w) Accounting of disclosures (optional)
Criteria (170.306) (a) Computerized provider order entry (b) Record demographics (c) Clinical decision support (d) Electronic copy of health information (e) Electronic copy of discharge instructions (f) Exchange clinical information and patient summary record (g) Reportable lab results (h) Advance directives (i) Calculate and submit clinical quality measures
Certifying ATCB: CCHIT | CHPL Product Number: CC-1112-586750-2Classification: Modular EHR | Practice Setting:Inpatienthttp://onc-chpl.force.com/ehrcert/EHRProductDetail?id=a0X300000025FGOEA2&retURL=%2Fehrcert%2FEHRProductSearch&setting=Inpatient
© 2011 PeriGen – Proprietary and Confidential 25
Services Overview
© 2011 PeriGen – Proprietary and Confidential 26
PeriGen’s Consulting ServicesAligning Our Solutions to Client Needs
• Perinatal Safety Assessment• Protocol Development• Clinical Education Programs• Team Communication and Effectiveness
PATIENT SAFETY
• Maximizing Charge Capture and Billing• Clinical Workflow Design• OB Triage Redesign
OB SERVICE LINE EFFECTIVENESS
• Bad Outcome / “Near Miss” Medical Record Review• Litigation Defense Support
REDUCING RISK AND LIABILITY
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Our OB Knowledge Driven By Leading AuthoritiesPhysician Council & Senior Consultants
Emily Hamilton, MD Chief Clinical Research, PeriGenFormer OB/Gyn Professor, McGill University
Eric Knox, MD Senior OB Consultant, PeriGenOB/Gyn Faculty, University of Minnesota
Tom Garite, MD Senior OB Consultant, PeriGenProfessor Emeritus, University of California, IrvineEditor-in-Chief, Am J. of Obstetrics & Gynecology
Arnie Cohen, MD OB Chair, Einstein Medical Center
Glenn Markenson, MD Chief of OB and MFM, Baystate Medical Center
Yoni Barnhard, MD OB Chair, Norwalk Hospital
Samuel Smith, MD OB Chair, Franklin Square Hospital
George Neubert, MD OB Chair, The Reading Hospital
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Comprehensive Services Support our Clients
Implementation Services Through “Go Live”
• Governance Structure & Project Management
• Site Assessment
• Technical Configuration & Installation
• Clinical Configuration
• Testing: Integration and User Acceptance
• Train-the-Trainer and End User Training
• Communication Program
• Go Live Support
© 2011 PeriGen – Proprietary and Confidential 29
Building an OB Service Line
© 2011 PeriGen – Proprietary and Confidential 30
Growing an OB Service LineA Case Study
• Community Hospital in Southern Connecticut• Competitive Market• Technology & Safety as the Centerpiece of Strategic Plan to
Grow the OB Service Line• Media Campaign Planned• Goal of 20% Growth
© 2011 PeriGen – Proprietary and Confidential 31
PeriGen Solutions -
Clinical Scenario
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Discussion
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PeriCALM Patterns and PeriContractility Index
Baseline
Accelerations
Labels and Measurements
Decelerations
Window Summary