common access front end clec user local interconnection reciprocal trunking tutorial click to begin

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Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial ‘Click’ to begin

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Page 1: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

Common Access Front End

CLEC User Local Interconnection

Reciprocal Trunking Tutorial

‘Click’ to begin

Page 2: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

Instructions

• Please follow through the next few slides to learn how to use the Local Interconnection Reciprocal Trunking system to provide Firm Order Confirmation information to BellSouth.

• Also included how to:– Establish an e-mail address– Use Workflow/Reports– Create order queries

• If information box includes ‘Click’ in the instructions please click the screen to continue

‘Click’ to continue

Page 3: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

Displays up to 100 PONs with ‘Pending FOCs’ listed first

Displays the total number of PONs requiring confirmation

HyperLinks to all applications use HELP for assistance with sections not included in the Reciprocal Trunking Tutorial.

HyperLinks to View ASRs, Feedback, Submit FOC Info or View SUPP History. Highlight PON and select appropriate link.

All CCNAs a user has access to. To change simply highlight

Links to other application that may require a separate ID and password

‘Click’ User Admin to establish e-mail account

Page 4: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

To add or change e-mail address for order notification: • Will receive e-mail message to ensure accuracy• If none received

• re-check address•if correct contact EC Support 888 462-8030

Edits are done on the format andto be sure both entries are the same

‘Click’ OK to correct format of address

Page 5: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

E-Mail notification will be sent when the change is received by CAFE

‘Click’ MAIN MENU to continue

Page 6: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

‘Click’ Submit FOC Info to respond to highlighted PON

To provide a Firm Order Confirmation from the Main Menu, highlight PON

Page 7: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

Provide information for FOC, then ‘Click’ Submit

A complete ASR is provided for reference, Scroll down to view

Page 8: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

‘Click’ here to return to the MAIN MENU

Confirmation your FOC has been sent

Page 9: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

PON ALRATH06061003E is no longer displayed in ‘Submitted ASRs’ as Pending FOC status.

To view ‘Click’ WORKFLOW/REPORTS

Page 10: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

HyperLinks are provided to view external and internal PONs

‘Click’ either CCM or RT Name hyperlink for details

Page 11: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

Detailed information on CCM or RT Name selected

‘Click’ on Detailed Criteria Tab

Page 12: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

Queries can be created to pull orders that fit certain criteria, such as “past due FOCs” Provide all Selection Criteria to be used.

Will appear in drop down box once savedEach user can save up to 10 queries

To view ‘Click’ Create Report

Query can be saved to save time if information needed frequently

Page 13: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

‘Click’ Hyperlink to view PONs

Page 14: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

Use scroll bar to view all screens

To ensure all data is viewable when printed may need to use ‘Format for Printing’

To view all changes made to a PON via supplements

‘Click’ for final screen

Page 15: Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin

For application assistance please contact the EC Support Group at888 462-8030