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COMMON ISSUES WITH SUBMITTALS AND COMPLIANCE REPORTS Presented by: ACEacademy New Jersey Department of Environmental Protection

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Page 1: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

COMMON ISSUESWITH SUBMITTALS AND COMPLIANCE REPORTS

Presented by:

ACEacademyNew Jersey Department of Environmental Protection

Page 2: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

TOP 10 COMMON ISSUES WITH SUBMITTALS AND COMPLIANCE REPORTS

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Page 3: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 1.CORRECT BROWSER TYPE

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Page 4: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

DEP ONLINE SERVICES

• For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later.

• For optimal performance, it is advised to maintain only one (1) browser window or tab when using NJDEP Online.

(http://www.nj.gov/dep/online/)4

Page 5: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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GOOD – VERSION 11 GOOD – VERSION 34

GOOD – VERSION 33 WRONG

Page 6: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 2.YOU FORGOT YOUR

USERNAME, PASSWORD, PIN, OR THE ANSWER TO CHALLENGE QUESTIONS

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Page 7: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 8: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 9: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 10: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

Scroll to the bottom of the page and Click “Contact myNewJersey Support”.

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Page 11: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 12: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

HTTPS://WWW.STATE.NJ.US/MYNJ/MAILMYNJS.HTML12

Page 13: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Forgot your Certification Pin?

Page 14: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 15: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 16: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 3.ADDING AIR PI# IN MY

WORKSPACE

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Page 17: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 18: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

Enter 5-Digit PI Number and Click

“Search”

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Page 19: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 20: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

2020

Page 21: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 4.RESPONSIBLE OFFICIAL

VS. INDIVIDUAL WITH

DIRECT KNOWLEDGE

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Page 22: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 23: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

To change the “Access Type”, Click the

“Change Access” Icon

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Page 24: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 25: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 5.MY SERVICES IN PROGRESS

VS. MY SERVICES SUBMITTED

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Page 26: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 27: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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If a submittal is located under the “My Services In Progress” bar, the submittal has not yet been submitted to the Department. Once a submittal has been certified and submitted to the

Department, the submittal will be located under the “My Services Submitted” bar.

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Page 28: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 6. FORGOT TO CLICK

“CONTINUE” BUTTON AFTER CERTIFICATION

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Page 29: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 30: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Certification is required by both the“Individual with Direct Knowledge” and the

“Responsible Official”.

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Page 31: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 7.COMBUSTION ADJUSTMENTS

ENTER 2 DECIMALS (EX. 5.00)

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You can enter any number in the fields from 0 to 9999.99, however, no more than 2 decimal places can be submitted

in the system.

Page 32: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 33: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 8.EEMPR SPREADSHEET

REQUESTED, BUT NOT CREATED

Contact your Regional Field Office.

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Page 34: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 35: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 9.LIMIT FILE SIZE TO 5 MB

When attaching a document to a submittal, limit the file size to 5 MB or less. PDF Attachments preferred.

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Page 37: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

NUMBER 10.EEMPRS:

DON’T CHANGE THE FILE NAME

For example: save as .xls

rather than .xlsx

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Page 38: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

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Page 40: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

RECAP: COMMON ISSUES

1. Using the Correct Browser Versions

2. You Forgot your username, password, pin, or the answer to challenge questions

3. Adding an Air PI# in MyWorkspace

4. “Responsible Official” vs. “Individual with Direct Knowledge”

5. My Services -In Progress vs. My Services –Submitted

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Page 41: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

RECAP: COMMON ISSUES:

6. Forgot to click “Continue” button after Certification

7. Annual Combustion Adjustment - 2 decimal places

8. Excess Emission Monitoring Performance Report (EEMPR) spreadsheet requested, but not created – Notify DEP

9. Limit File Size to 5 MB

10. EEMPRs – Don’t change the file name41

Page 42: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

REMEMBER:

Contact your Regional Field Office for any additional questions or

issues.

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Page 43: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

CONTACTS

• Northern Regional Office: (973) 656-4444 Counties: Bergen, Essex, Hudson, Hunterdon, Morris, Passaic,

Somerset, Sussex, Union & Warren

• Central Regional Office: (609) 292-3187 Counties: Burlington, Mercer, Middlesex, Monmouth & Ocean

• Southern Regional Office (856) 614-3601 Counties: Atlantic, Camden, Cape May, Cumberland,

Gloucester & Salem43

Page 44: Common Issues with Compliance Reports - New Jersey...DEP ONLINE SERVICES • For use with Microsoft Internet Explorer 11, Mozilla Firefox 34 or later or Google Chrome 33 or later

QUESTIONS

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