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There’s so much more to Albert. Pocket guide.

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Page 1: Commonwealth bank Albert

There’s so much more to Albert.Pocket guide.

Page 2: Commonwealth bank Albert

This pocket guide has been designed as a quick reference to all the Apps available on Albert.

Each page is dedicated to an App, which is designed to help merchants drive efficiencies and provide a better customer experience in their business. Use Albert in discussions with clients, and explore how these Apps can be an asset for their business.

For sales tools and information on Albert visit; CommNet – Business & Private Banking – Pitch Builder

A quick reference pocket guide to Albert.

Page 3: Commonwealth bank Albert

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Payment Settings App bank Easy Fuel

CommunityGiver

Amex CashCounter

TruRating

Pascal ImageCarousel

Tanda Charity App

Open Tab LocalMeasure

Split Bill Kounta

Albert Apps.At a glance.

piappbank.com.au

Page 4: Commonwealth bank Albert

Pascal.Save time and effort counting cash and

track your cash flow.

Pascal is a smart calculator designed to make it easier to apply discounts, surcharges and taxes:

• Discounts e.g. apply 10% off for regular customers

• Surcharges e.g. apply 5% on public holidays

• Taxes e.g. add or remove GST.

Page 5: Commonwealth bank Albert

Pascal.At a glance.

getpascal.com

Page 6: Commonwealth bank Albert

EasyFuel.Create value for your

customers with EasyFuel discounts.

The EasyFuel discount program adds value to customers by providing cumulative cents per litre fuel discounts and a network of merchants where cardholders can collect or use fuel discounts.

• With the EasyFuel app on Albert, easily take payments, issue discounts, view past EasyFuel receipts and find the nearest EasyFuel partners.

Page 7: Commonwealth bank Albert

EasyFuel.At a glance.

easyfuel.com.au

Page 8: Commonwealth bank Albert

Amex Toolbox.Collect feedback with ease, straight after the

payment screen.

Collect instant customer feedback with Merchant Toolbox:

• Get your customers to rate their experience by selecting from the three happiness meter icons

• Customise your Albert wallpaper with your own personalised message

• Link to your social media accounts – Twitter and/or Instagram – to show your recent posts on the screen reel.

Page 9: Commonwealth bank Albert

Amex.At a glance.

americanexpress.com/australia

Page 10: Commonwealth bank Albert

truRating.Get unprecedented levels of customer feedback to make clear business decisions.

A mass rating system that captures customer feedback after the payment:

• Give customers a chance to rate their experience on a scale of 0-9 (0 is terrible, 9 is great)

• Access data via the highly configurable, easy to use dashboard.

Page 11: Commonwealth bank Albert

truRating.At a glance.

trurating.com

Page 12: Commonwealth bank Albert

Local Measure.Monitor your customer’s

social media updates and online feedback.

Find out who’s talking about your business on social media:

• View a real-time stream of social media content about your business on the Albert terminal

• Filter by location, customer or time

• Sort your customers by influence, loyalty or keywords

• Connect with your customers.

Page 13: Commonwealth bank Albert

Local Measure.At a glance.

localmeasure.com

Page 14: Commonwealth bank Albert

Kounta.Run a store and securely process payments on the

same device, with no cables.

An easy to use, complete Point of Sales (POS) app on the Albert device to enable businesses to:

• Take orders at table

• Simply manage product and inventory in real time

• Provide the tools to manage one or many stores or sites

• Access daily reporting on sales and service.

Page 15: Commonwealth bank Albert

Kounta.At a glance.

kounta.com

Page 16: Commonwealth bank Albert

Tanda.Centralise staff rosters and payroll – all in the one App.

Bring together the management of staff rosters and payroll operations across multiple locations, with one simple system:

• Build rosters online and SMS or email to staff

• Get staff to clock in and out of work using the Albert terminal

• Automatically export data directly to payroll and pay staff correctly

• Log in online anywhere, anytime, from any device to manage and monitor up-to-date attendance.

Page 17: Commonwealth bank Albert

Tanda.At a glance.

tanda.co

Page 18: Commonwealth bank Albert

Split Bill.Allow customers to split the

bill and pay the way they want.

Split the bill for each person with ease and simplicity:

• Each person at the table can pay their share by cash or card

• Split the bill with up to nine people

• Add tips per customer.

Page 19: Commonwealth bank Albert

Split Bill.At a glance.

piappbank.com.au

Page 20: Commonwealth bank Albert

Cash Counter.Save time and effort

counting cash and track your cash flow.

A simple tool to help you calculate your cash position:

• Easily and efficiently add up and record your daily cash takings

• Quickly calculate your cash position

• Generate reports tracking daily, weekly and annual sales so you can see trends in your cash flow.

Page 21: Commonwealth bank Albert

Cash Counter.At a glance.

piappbank.com.au

Page 22: Commonwealth bank Albert

Collect donations and print or email tax-deductible

receipts.

Community Giver.

Collect charity donations and print tax-deductible receipts:

• Configure the app for ‘Donation’ only or ‘Purchase and Donate’ payments

• Customise tax deductible receipts with charity logos

• Email receipt and tax deductible receipt

• Track donation history by date and amount.

Page 23: Commonwealth bank Albert

Community Giver.At a glance.

piappbank.com.au

Page 24: Commonwealth bank Albert

Customisable screen saver app that can show your business logos, promotions or advertisements:

• New products e.g. ‘new summer flavours now available’

• Discounts e.g. ‘students get 10% discount, Mon-Fri 3-6pm’

• Promotions e.g. ‘buy 2 get 1 free’

• Local advertising e.g. ‘To join Sydney City Football Club, call 9900 9900’

• Upload images via App bank; select the order and time for each image to be displayed, via the Albert terminal.

Image Carousel.Use the Albert screen as

advertising space.

Page 25: Commonwealth bank Albert

Image Carousel.At a glance.

piappbank.com.au

Page 26: Commonwealth bank Albert

Create and track customer tabs:

• Open customer accounts for ease of purchase

• Pay off all or part of the tab with card or cash

• Capture customer information per tab

• Set time and amount limits for each tab with notifications if a tab exceeds the limit.

Open Tab.Provides an alternate

payment mode for ease of purchase.

Page 27: Commonwealth bank Albert

Open Tab.At a glance.

piappbank.com.au

Page 28: Commonwealth bank Albert

Designed to enrich the experience between merchants and their customers, the payment app provides:

• A fast, simple and secure payment experience on a large, high resolution, colour screen

• Easy to read, on-screen receipts

• The ability to quickly email the receipt to the customer for convenience and paper conservation.

Payment App.Transform your customers

payment experience.

Page 29: Commonwealth bank Albert

Payment App.At a glance.

piappbank.com.au

Page 30: Commonwealth bank Albert

piappbank.com.au