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COMMONWEALTH OF MASSACHUSETTS APPEALS COURT No. 2016-P-0268 ESSEX, ss. No. 2013-07 56-D JAYNE CONWAY PLAINTIFF-APPELLEE v. PLANET FITNESS HOLDINGS, LLC. ET AL., PLANET FITNESS-APPELLANTS APPELLEE'S BRIEF Kenneth J. DeMoura BBO No. 548910 kdemoura@demourasmith.com Christopher L. Stanton BBO No. 694013 cstanton@demourasmith.com DEMOURA!SMITH, LLP One International Place 14th Floor Boston, MA 02110 {617) 535-7531 May 16 2016 Counsel for Plaintiff- Appellee, Jayne Conway

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COMMONWEALTH OF MASSACHUSETTS APPEALS COURT

No. 2016-P-0268

ESSEX, ss.No. 2013-07 56-D

JAYNE CONWAY PLAINTIFF-APPELLEE

v.

PLANET FITNESS HOLDINGS, LLC. ET AL., PLANET FITNESS-APPELLANTS

APPELLEE'S BRIEF

Kenneth J. DeMoura BBO No. 548910 [email protected] Christopher L. Stanton BBO No. 694013 [email protected] DEMOURA!SMITH, LLP One International Place 14th Floor Boston, MA 02110 {617) 535-7531

May 16 2016

Counsel for Plaintiff- Appellee, Jayne Conway

TABLE OF CONTENTS

STATEMENT OF THE CASE........................... 2

STATEMENT OF THE FACTS........................... 5

SUMMARY OF ARGUMENT................................ 17

ARGUMENT........................................... 19

I. Standard of Review 19

II. Planet Fitness' Appeal of the Denial of Their Motion to Compel Must be Dismissed as It Is NotProperly before the Court 21

III. The Superior Court Correctly Found that Planet Fitness Waived Any Rightto Arbitrate This Dispute 24

A. The Planet Fitness have actively- litigated this case and delayedin moving to arbitrate Conway's claims 25

B. Significant judicial resources havebeen devoted to resolving two substantive motions addressing the merits of the case and the parties have committed the court to further judicial involvement 33

C. Conway has been prejudiced by PlanetFitness' active litigation conduct and delay in requesting arbitration 35

CONCLUSION...........................................37

STATEMENT OF THE ISSUES......................... 1

li

TABLE OF AUTHORITIES

Cases

Atkinson1s Inc. v. Alcoholic Beverage Control Comm'n,15 Mass. App. Ct. 325 (1983) ....................... 21

Cabinetree of Wisconsin, Inc, v. Kraftmaid Cabinetry, Inc. ,50 F. 3d 388 (7th Cir.1995) ......................... 30

Carpenter v. Pomerantz,36 Mass. App. Ct. 627 (1994) ....................... 20

Commonwealth v Philip Morris, Inc.,448 Mass. 836 (2007) ............................... 20

Commonwealth v. Bys,370 Mass. 350 (1976) ............................... 21

Danvers v. Wexler Constr. Co.,12 Mass.App.Ct. 160 (1981) ......................... 37

Davis v. Boston Elev. Ry.,235 Mass. 482 (1920) ............................... 21

E.T. Simonds Construction Co. v. Local 1330, Int'1 Hod Carriers,315 F. 2d 291 (7th Cir.1963) ........................ 27

Eagle Fund, Ltd, v. Sarkans,63 Mass.App.Ct. 79 (2005) .......................... 20

Edwards v Lauro,79 Mass. App. Ct. 1111 (2011) ...................... 20

Feeney v Dell,454 Mass. 192 (2009) ............................... 20

Greenleaf v. Massachusetts Bay Transp. Authy., *22 Mass. App. Ct. 426 (1986) ....................... 20

Home Gas Corp, of Massachusetts v. Walter's of Hadley, Inc.,403 Mass. 772 (1989) ....................... 26, 27, 36

m

Hooper v. Advance America,589 F.3d 917 (8th Cir. 2009) 28, 29, 30

Hurley v. Deutsche Bank Trust Co.,610 F. 3d 334 (6th Cir. 2010) ........................ 27

In re Mirant Corp.,613 F. 3d 584 (5th Cir. 2010) ........... 28, 29, 30, 31

In re Pharmacy Benefits Managers Antitrust Litigation,700 F. 3d 109 (3d Cir.2012) ......................... 31

Joca-Roca Real Estate, LLC v Brennan,772 F. 3d 945 (1st Cir. 2014) .............. 24, 28, 36

Johnson Associates Corp. v. HL Operating Corp.,680 F. 3d 713 (6th Cir.2012) ............... 27, 32, 36

Johnson v Kindred Healthcare, Inc.,466 Mass. 779 (2014) ............................... 22

Jones Motor Co. v. Chauffeurs, Teamsters & Helpers, Local No. 633 of N.H.,671 F.2d 38 (1st Cir. ) ............... .............. 27

Kramer v. Hammond,943 F. 2d 176 (2d Cir.1991) ......................... 36

Louisiana Stadium & Exposition Dist. v. Merrill Lynch, Pierce, Fenner & Smith Inc.,626 F. 3d 156 (2d Cir.2010) ......................... 28

Machado v System4 LLC,471 Mass. 204 (2015) ........................... 20, 23

Martin v. Norwood,395 Mass. 159 (1985) ........................... 18, 20

Mestek, Inc, v. United Pacific Ins. Co.,4 0 Mass. App. Ct. 729 (1996) ....................... 29

N. H. Transport Co. v Durham,102 N.H. 169, 152 A.2d 596 (1959) .................. 3

O. J. Distrib., Inc, v. Hornell Brewing Co.,340 F. 3d 345 (6th Cir.2003) ........................ 27

IV

23

Old Pilgrim Ins. Agency, Inc. v. Monarch Life Ins.Co.,11 Mass. App. Ct. 893 (1980) ....................

Panesis v. Loyal Protective Life Ins. Co.,5 Mass. App. Ct. 66 (1977) ......................... 24

Petroleum Pipe Americas Corp. v. Jindal Saw, Ltd.,575 F. 3d 476 (5th Cir.2009) ........................ 31

Prima Paint Corp. v. Flood & Conklin Mfq, Co.,388 U.S. 395 (1967) ................................. 3

Quirk v Data Terminal Systems, Inc.,379 Mass. 762 (1980) ............................... 22

Rankin v Allstate Insurance Co.,336 F. 3d 8, 14 (1st Cir. 2003) .................... 36

Safety Ins. Co. v. McLeod,66 Mass. App. Ct. 1102 (2006) ..................... 20

Second Congregation Society v. Hugh Stubbins and Associates, Inc.,108 N.H. 446 (1968) ............................ 26, 27

Shalaby v Arctic Sand Technologies, Inc.,2014 WL 7235830 (Mass. Superior Court December 15, 2014).............................................. 28

St. Mary's Medical Center of Evansville, Inc. v. Disco Aluminum Products Co., Inc. ,969 F. 2d 585 (7th Cir.1992) ........................ 31

Tyco Int'l Ltd, v. Swartz (In re Tyco Int'l Ltd. Sec. Litig.),422 F. 3d 41 (1st Cir.2005) ......................... 27

Warfield v. Beth Israel Deaconess Medical Center,454 Mass. 390 (2009) ................................ 3

ZipRealty, Inc, v. Lopez,72 Mass. App. Ct. 1116 (2008) ................. 20, 25

v

Statutes

M.G.L. c. 231 § 118........................... 4, 22, 23M.G.L. c. 251 § 18............................... 18, 21M. G.L. c. 251 § 18 (a)(1)............................ 4N. H. Rev. Stat. Ann. § 542:1......................... 4

Rules

Fed.R.Civ.P. 12(b)(6)........................ 31, 33, 37Mass. R. Civ. P. 30(b)(6)............................ 26Mass. R. Civ. P. Rule 12 (b)(6)............ 11, 13, 29Mass. R. Civ. P. Rule 60(b).......................... 12

Other Authorities

Judicial Involvement in Arbitrations and in the Review of Arbitration Awards,94 Mass. L. Rev. 8 (2011) .......................... 23

STATEMENT OF THE ISSUES

1. Is this appeal pursuant to G.L. 231 § 113

properly before the Court where the order denying

the motion to compel arbitration is an

interlocutory order and not a final judgment?

2. Did the Superior Court abuse its discretion in

finding that Appellants waived their right to

arbitration by engaging in active litigation

conduct for over twenty months, including filing

multiple motions to dismiss the case on the

merits, obtaining an order from the Superior

Court requiring Appellee to deposit $500,000 with

the Court as a condition of proceeding with the

action, entering into stipulations regarding the

course, timing and confidentiality of discovery,

participating in discovery and additional motion

practice, all to the prejudice of the Appellee?

1

STATEMENT OF THE CASE

The action arises from Planet Fitness'1 fraud in

connection with a Separation and Settlement Agreement

and the valuation of Conway's membership interest in

Planet Fitness Holdings, LLC ("PFH") which was part of

her employment compensation. This appeal concerns

whether or not Planet Fitness by their 'litigation

conduct' in the Superior Court waived any right to

arbitrate the disputes between the parties.

After a failed attempt to have this case

dismissed on the merits, twice; after obtaining an

order from the Superior Court requiring Conway to

deposit $500,000 with the Court as a condition of

proceeding with this action; and, after participating

in litigation, discovery and additional motion

practice for twenty months, Planet Fitness moved,

1 The Appellants-Defendants in this action, PLANET FITNESS HOLDINGS, LLC, PLA-FIT FRANCHISE, LLC, MICHAEL GRONDAHL, individually and as TRUSTEE OF THE MICHAEL A. GRONDAHL REVOCABLE TRUST OF 2006, MARC GRONDAHL, , individually and as TRUSTEE OF THE MARC GRONDAHL REVOCABLE TRUST OF 2006,CHRISTOPHER RONDEAU individually and as TRUSTEE OF THE CHRISTOPHER J. RONDEAU REVOCABLE TRUST OF 2006, and RICHARD MOORE are referred to collectively as "Planet Fitness" in this brief. The Appellee-Plaintiff, JAYNE CONWAY, is referred to as "Conway".

2

unsuccessfully, for an order to compel arbitration and

to stay these proceedings.

The Court denied the motion to compel arbitration

and stay these proceedings in a well-reasoned,

fourteen-page Memorandum of Decision and Order. ADD1-

ADD14. The Superior Court (Lang, J.) found that

"[w]ithout legitimate excuse, Defendants were content

to allow Conway to further her suit before this court

for over eighteen months before finally, without any

apparent change in circumstances, moving to compel

arbitration." ADD 13. The Superior Court made clear

that Planet Fitness had waived any right to arbitrate

the disputes as their "actions were inconsistent with

their right to arbitrate and prejudicial to Conway.

They were wasteful of the court's time and resources."

ADD 13-14.2

2 Policies favoring arbitration were designed "to enforce private agreements to arbitrate according to their terms, not to encourage arbitration of contractual disputes for its own sake." See Warfield v. Beth Israel Deaconess Medical Center, 454 Mass.390, 395 (2009). They are "as enforceable as other contracts, but not more so." Prima Paint Corp. v.Flood & Conklin Mfg. Co., 388 U.S. 395, 404 n. 12 (1967). In her opposition, Conway argued that her claims were not subject to any enforceable agreement to arbitrate. First, the Separation and Settlement Agreement at issue does not include any arbitration provision. The gravamen of Conway's claims are based on fraud and misrepresentation by the defendants which

3

Despite paying lip-service to the purported speed

and efficiency of arbitration, Planet Fitness did not

file a single-justice petition, pursuant to M.G.L. c.

231 § 118 (first para.), of the Superior Court's

interlocutory denial of their motion. Instead, Planet

Fitness filed a notice of appeal of the Superior

Court's interlocutory order to this full court,

incorrectly interpreting the provisions of M.G.L. c.

induced her to execute a Separation and Settlement Agreement giving up valuable claims and rights.Second, the arbitration provisions contained in the Employment Agreement and the Restricted Interest Agreement are unenforceable. The defendants describe Conway's claims, including her membership interest claims, as related to her employment relationship with Pla-Fit. Under New Hampshire law, an arbitration clause is not enforceable in the employment relationship unless the agreement specifically provides that it is subject to the provisions of N.H. Rev. Stat. Ann. § 542:1. N.H. Rev. Stat. Ann. § 542:1; Southwest N.H. Transport Co. v Durham, 102 N.H. 169, 152 A.2d 596 (1959). Because neither of these agreements reference the applicable statute, the arbitration provisions contained in these two agreements are unenforceable. Conway also argued that the arbitration clauses should not be enforced because the individual defendants are not parties to the Employment Agreement or the Restricted Interest Agreement, and the potentially arbitrable claims and plainly non-arbitrable claims are "so integrally connected," that the Court should - as a matter of fairness and judicial economy - litigate this matter in a single forum: in court. The court did not rule on any of these arguments because it found that Planet Fitness had waived any right to request arbitration through its litigation conduct.

4

251 § 18 (a)(1) as permitting the same type of appeal

permitted for final judgments.

STATEMENT OF THE FACTS

A. The Claims.

Conway, served as Chief Financial Officer of Pla-

Fit Franchise, LLC from May 2010 until she was

terminated in November 2011.3 JA10; JA32. Pla-Fit

Franchise, LLC is an affiliate of PFH Holdings LLC and

both LLC's are based in Newington, New Hampshire. JA6.

The individual appellants, Michael Grondahl, Mark

Grondahl, Christopher Rondeau and Richard Moore,

3 In April 2010, Conway accepted a position as CFO.JA9: Complaint 1 10. After accepting the employment offer, Conway and the PFH and Pla-Fit entered into various agreements. JA9: Complaint 1 13. One of the agreements was an Employment Agreement with Pla-Fit.A true and accurate copy of the Employment Agreement is attached to the complaint as Exhibit B. JA56-JA72. On May 3, 2010, Conway became a member of PFH, receiving 100% of the Class B interests in PFH which represented 1.5% of all of the interests in PFH. JA9: Complaint $ 14. Conway's Class B membership interest was granted pursuant to the financial and economic terms offered to Conway to entice her to leave her employment with Gulf Oil LP and join Planet Fitness at a significant reduction in salary compensation. JA9: Complaint 5 14. Conway received a written grant of her restricted interests in the PFH representing a 1.5% profit interest of the company above an equity threshold value of $240 million dollars, on August 30, 2010. JA9-JA10: Complaint 5 16. A true and accurate copy of the Restricted Interest Agreement is attached to the complaint as Exhibit C. JA73-JA83.

5

served as officers or directors of Planet Fitness at

all relevant times. JA7-JA8.

Conway was wrongfully terminated from her

position in November 2011. JA12. After her

termination, but while she still owned membership

interests in PFH, Planet Fitness made

misrepresentations to her regarding the value of her

membership interest in the company, failed to keep her

advised of a transaction to sell the majority interest

of Planet Fitness and concealed that they entered into

an agreement to sell a majority interest in PFH to a

private-equity investor with an enterprise valuation

exceeding $500 million. JA13-JA19. Additionally,

Planet Fitness deliberately and fraudulent lied to

Delphi Valuation Advisors, a third-party appraiser

selected by the parties to provide a fair-market

valuation, about the transaction and the valuation of

PFH. JA13-JA19. Planet Fitness' fraudulent conduct

was intended to and did induce Conway to enter into a

Separation and Settlement Agreement and deprived her

of the true value of her interest in the company.

JA19-JA22.

Conway filed her complaint against Planet Fitness

on May 10, 2013. JA1. The complaint alleges that

6

Planet Fitness concealed information regarding the

$500 million private equity transaction and made

affirmative misrepresentations about the transaction.

JA5-JA26. The complaint further alleges that Planet

Fitness' fraud and deceit caused the inaccurate

valuation of Conway's membership interests in PFH and

induced her to execute the Separation and Settlement

Agreement, accept significantly less than she was

entitled to and release significant claims against the

Planet Fitness. JA5-JA26.

The complaint alleges that during the process of

appraising Conway's membership interest in PFH, Planet

Fitness represented that PFH was in the process of

entering into an agreement with a private equity

investor, and the investor was expected to purchase

75% of Planet Fitness at an implied enterprise value

of approximately $355 million, resulting in an implied

equity value for 100% of the company of approximately

$315 million. JA14. Planet Fitness further

represented to Conway that the transaction was still

under negotiation, subject to the satisfactory

completion of the due diligence process and that a

final term sheet was not available at the time that

the appraisal was issued. JA14.

7

In fact, Planet Fitness knew these

representations were false. JA15. At the time that

the representations were made to Conway the private

equity transaction had already occurred and at a

significantly higher value than represented. JA15.

The value of the transaction was significantly greater

than $355 million, and indeed greater than $500

million. JA15. The due diligence for the transaction

had already concluded, negotiations regarding the

transaction had concluded and a final term sheet for

the transaction had already been created and was

available on the same day as the issuance of the draft

appraisal report. JA15. Conway did not receive any

notices regarding the potential private equity

transaction with PFH despite her continued ownership

of all of the Class B restricted interests in PFH.

JA16.

Planet Fitness deliberately concealed and misled

Conway regarding the status of the private equity

transaction. JA17. Planet Fitness misrepresented the

status of the private equity transaction. JA18.

Conway relied on the representations made by Planet

Fitness. JA18. In reasonable reliance on Planet

Fitness' misrepresentations, deceit and concealment of

8

the true status and terms of the private equity

transaction, Conway accepted the valuation of her

interests and signed the Separation and Settlement

Agreement containing a release of claims. JA18. Had

Conway been aware of the true status and amount of the

private equity transaction, she would not have

accepted the valuation of her vested interests or

entered into the Separation and Settlement Agreement

for the consideration provided to her. JA19.

Conway brought this case to rescind the

Separation and Settlement Agreement, obtain

declaratory relief and recover damages due to the

appellants' fraudulent conduct. JA5-JA26.

The Separation and Settlement Agreement does not

have an arbitration provision. JA84-JA89. The

remaining agreements between the parties, which

according to Planet Fitness arise from the employment

relationship between Conway and Pla-Fit, include an

Employment Agreement, a Restricted Interest Agreement

and the Amended and Restated Limited Liability Company

Agreement for PFH. These agreements contain

arbitration clauses however each of the arbitration

9

clauses provide for different procedural rules, before

different tribunals, in three different states.4

B. The Course of the Litigation.

From the filing of the complaint in May 2013

until January 2015 (twenty months), Planet Fitness

actively engaged in litigation and defended against

the merits of Conway's claims.5 Conway filed her

complaint on May 10, 2013. JA1. Planet Fitness

accepted service of process on June 11, 2013. JA241.

On June 27, 2013, Planet Fitness filed a stipulation

4 The Employment Agreement provides for arbitration in Boston, Massachusetts pursuant to the Employment Arbitration and Mediation Procedures of the American Arbitration Association. JA67. The Amended and Restated Limited Liability Company Agreement for PFH provides for arbitration in New Hampshire under the rules of commercial rules for arbitration promulgated by the American Arbitration Association. JA4 4. The Restricted Interest Agreement provides for arbitration in Portland, Maine under the rules of commercial rules for arbitration promulgated by the American Arbitration Association and requiring a decision be issued by the arbitrator within 90 days. JA81.

5 A comprehensive chronicle of Planet Fitness' litigation activity is set forth in the docket for this case, JA1-JA4, as well as the affidavit of Conway's counsel, Kenneth J. DeMoura JA240-JA261 and Conway's affidavit, JA262-265, filed as part of Conway's opposition to the motion to compel arbitration. A timeline provided to the Superior Court during the hearing on the motion to compel by Conway is attached as an addendum to this brief.

10

extending the time for them to file an answer or

otherwise respond to the complaint. JA1.

On October 21, 2013, Planet Fitness filed a

motion to dismiss pursuant to Mass. R. Civ. P. Rule 12

(b){6). JA90-JA91. As grounds for relief, Planet

Fitness contended that the release contained in the

Separation and Settlement Agreement and Conway's

failure to tender back the consideration barred all of

her claims. JA93-116. Planet Fitness also asserted

that Conway's claims were barred by a forum selection

clause contained in the Separation and Settlement

Agreement. JA93-116. Planet Fitness did not reference

or mention the arbitration provisions contained in any

of the agreements as a basis for dismissal of Conway's

claims. JA90-116. Conway opposed the motion. JA117-

JA134. The parties extensively briefed it. Hearing on

the motion to dismiss was delayed on several occasions

due to requests from Planet Fitness' counsel for

postponement. JA241. The motion was heard on April 17,

2014 and the Court (Kirpalani, J.) denied the motion

to dismiss on June 16, 2014. JA148. The Court issued a

thirteen-page memorandum outlining the basis of its

denial. JA149-JA161.

11

After losing the Rule 12(b)(6) motion to dismiss,

Planet Fitness answered the complaint on July 11,

2014. JA162-JA177. The eighth affirmative defense of

Planet Fitness' Answer (out of eighteen) states: "This

matter should have been submitted to arbitration,

pursuant to Section 4.4 of the Employment Agreement

(Exhibit A to the Complaint) and Section 8{j} of the

Restricted Interest Agreement (Exhibit C to the

Complaint)." JA174. Planet Fitness did not assert, in

this affirmative defense, that Conway's claims were

subject to arbitration pursuant the Amended and

Restated Limited Liability Company Agreement.

On August 6, 2014, Planet Fitness filed a Mass.

R. Civ. P. Rule 60(b) motion for relief from the

court's denial of the Rule 12(b)(6) motion. JA178.

Planet Fitness requested that the court reconsider its

prior denial and issue an opinion that Conway's

release and failure to tender back the consideration

she received required dismissal of all of her claims

or alternatively require Conway to deposit with the

court the consideration she received in connection

with the Separation and Settlement Agreement as a

condition for further prosecution of her claims in

this action. JA178-JA190. Again, Planet Fitness did

12

not reference or assert any agreement to arbitrate in

support of this motion. JA178-JA190. Conway opposed

this motion. JA191-JA200. After extensive briefing,

on October 31, 2014, the Court again denied the motion

to dismiss but allowed Planet Fitness' request that

Conway deposit the settlement consideration she

received at the time she executed the Separation and

Settlement Agreement as a condition for proceeding

with this action. JA210. The Court ordered Conway to

deposit these funds with the court within thirty days.6

JA210. The Court {Kirpalani, J.) issued a seven-page

memorandum setting forth the basis for the allowance

of the motion. JA211-JA217.

After the denial of the motion to dismiss, the

parties engaged in discovery. JA242-JA248. The parties

also entered into several stipulations and agreements

regarding discovery. JA242-JA248. Conway served

interrogatories and document requests on Planet

Fitness. Planet Fitness filed responses to these

discovery requests and produced documents in response

6 The parties subsequently negotiated and agreed, with the court's approval, that the funds would be deposited in plaintiff's counsel's IOLTA account. The funds are currently being held in an IOLTA account by plaintiff's counsel.

13

to the Rule 34 request. Planet Fitness served a

document request on Conway and Conway responded to

this request. Both parties noticed depositions,

including depositions of third parties. The discovery

deadline was extended on two occasions and Planet

Fitness joined in the requests for these extensions.

The parties also entered into various stipulations

regarding discovery, including a Stipulated Protective

Order and Confidentiality Agreement ("Protective

Order"). JA249-JA261

The Protective Order, which has the caption of

this lawsuit on the first page, governs the disclosure

and or use of documents designated as confidential

information in discovery including at depositions of

parties and non-parties. JA249-JA261. The Protective

Order addresses the method that confidential

information can be filed in court in this action. It

permits the disclosure of information designated as

"Confidential" to jurors, the Court and court

personnel. The Protective Order includes procedures

to be undertaken by the parties regarding disputes

over confidentiality including the filing of motions

(ex parte or otherwise) with this court for ultimate

resolution. It provides for the destruction of all

14

confidential documents "upon final termination of this

action, including all appeals" and further provides

that "[t]his Court retains jurisdiction over the

parties, counsel for the parties, and all persons,

firms, corporations or organizations to whom this

Order applies for purposes of enforcement of this

Order following the conclusion of this action". The

Order does not apply to documents "Admitted as

exhibits or through testimony at trial of this

action". The Protective Order, signed by Planet

Fitness' counsel, was filed by the Planet Fitness'

with the court on November 7, 2014. Later that day,

Planet Fitness' counsel delivered a CD-ROM containing

the initial production response to the document

request, marked as Confidential pursuant to the

Protective Order. JA245-JA246.

On December 22, 2014 Conway's counsel requested

that Planet Fitness produce all responsive documents

along with a privilege log no later than January 9,

2015 and served renewed Notices of Deposition

requiring Planet Fitness defendants to appear for

their depositions during the week of January 19, 2015.

JA248. On December 23, 204, during a conference call

between Conway's attorney and Planet Fitness' counsel,

15

Planet Fitness counsel stated that the Planet Fitness

witnesses would be available for their depositions

during the week of January 19. JA248. One week before

the dates set for Planet Fitness depositions, Planet

Fitness served a motion to compel arbitration and stay

these proceedings and advised Conway that they would

not comply with any further discovery requests pending

the resolution of their motion. JA237-JA239.

In their motion, Planet Fitness offered no

explanation for the eighteen-month delay in asserting

the right to arbitrate these claims, despite actively

litigating this civil action and repeatedly invoking

the court1s jurisdiction to its benefit for almost two

years, before abruptly changing course and attempting

to force Conway into arbitration. During the hearing

of the motion, Planet Fitness' counsel admitted not

filing the arbitration motion at the outset of the

case was a deliberate, conscious, decision and was not

inadvertent:

THE COURT: I mean, why? Why would you - why would you put yourselves and why would you put the plaintiff through motions to dismiss in two forums before you get to the contention that we should be in front of an arbitrator?

MR. WEBB: Well, to answer your question honestly, Your Honor, this is

16

a situation where my client is based in New Hampshire. The parties entered into an agreement that said everything is going to be resolved in New Hampshire. And my client wanted to have this court ruling that we7re having now be done in New Hampshire and asked us to file that motion and we did. That's the truthful answer, Your Honor.

JA276-JA277; Transcript of Hearing on Motion to Compel

Arbitration. Planet Fitness clearly wanted to wait to

see if they won their earlier motions to dismiss on

the merits.

The Superior Court denied the motion to compel on

June 1, 2015. ADD1-ADD14.7

SUMMARY OF ARGUMENT

The Superior Court correctly denied Planet

Fitness' motion to compel arbitration and stay the

court proceedings. The Court found, based on the

evidence presented, that Planet Fitness had engaged in

7 Ruling on an earlier motion to docket this appeal late, a Single Justice of this Court described the Superior Court's decision as "thoughtful and comprehensive." Memorandum and Order, Conway v Grondahl et al., Mass. Appeals Court No. 2016-J-0070 (February 23, 2016)(Milkey, J.). The Single Justice, in ruling on the substantive merit of Planet Fitness' appeal after receiving extensive briefing from both sides, called the question "exceptionally close" and further stated that Planet Fitness' "argument that [Judge Lang} erred in denying their motion is certainly not frivolous, neither does it strike me as particularly strong." Id.

17

litigation conduct for over eighteen months, to

Conway's prejudice, thus waiving any right to

arbitrate the dispute between the parties.

The decision of the Superior Court should be

affirmed because the appellants have not preserved

properly their appellate rights and because the

Superior Court did not abuse its discretion in denying

appellants' motion. Planet Fitness is not entitled to

a full three-judge panel appeal of the Superior

Court's interlocutory denial of their motion to compel

arbitration. The appeal of the denial of an

application to compel arbitration "shall be taken in

the manner and to the same extent as from orders or

judgments in an action". M.G.L. c. 251 § 18. The

denial of a motion to compel is an interlocutory

order.

If the Court determines that this appeal is

properly before it, it must apply the abuse of

discretion standard of review. An appellate court,

reviewing a trial judge's finding that a party has

waived arbitration, must determine whether the judge

abused his discretion. Martin v. Norwood, 395 Mass.

159 (1985).

18

A review of the Superior Court's denial of Planet

Fitness' motion establishes that the correct law was

applied to the facts and the trial court, being in the

best position to do so, found that Planet Fitness'

litigation conduct, established the waiver.

ARGUMENT

I. Standard of Review.A. The Court Determines Whether or Not this a

Proper Appeal de novo.

Conway asserts that this appeal must be dismissed

because Planet Fitness failed to bring it properly

under the single-justice petition procedures of G.L.

c. 231 § 118 (first para.) Whether an appeal is

properly before the Appeals Court is a matter of law

to determined by the Court de novo.

B. The Superior Court's Denial of a Motion to Compel Arbitration is reviewed using an abuse of discretion standard.

If this Court determines that Planet Fitness'

appeal has properly been brought, it must determine

whether the Superior Court judge abused his discretion

in finding that Planet Fitness have waived

arbitration.8 Martin v. Norwood, 395 Mass. 159, 162

8 Planet Fitness' argument that the proper standard of review here is de novo relies on cases not involving waiver-by-litigation, inapplicable to this appeal, see

19

(1985). See also, ZipRealty, Inc, v. Lopez, 72 Mass.

App. Ct. 1116 (2008); Safety Ins. Co. v. McLeod, 66

Mass. App. Ct. 1102 (2006). An abuse of discretion is

a "judgment 'characterized by arbitrary determination,

capricious disposition, whimsical thinking, or

idiosyncratic choice.'" Eagle Fund, Ltd, v. Sarkans,

63 Mass.App.Ct. 79, 85 (2005), quoting from Greenleaf

v. Massachusetts Bay Transp. Authy., 22 Mass.App.Ct.

426, 429 (1986). To prevail on this appeal, Planet

Fitness must demonstrate that "no conscientious judge,

acting intelligently, could honestly have taken the

view taken by him." Commonwealth v. Bys, 370 Mass.

350, 361, (1976), quoting from Davis v. Boston Elev.

e.g., Machado v System4 LLC, 471 Mass. 204, 208 (2015)(review of ruling that arbitration clause was unconscionable); Feeney v Dell, 454 Mass. 192, 199 (2009)[cite] (review of ruling that consumer contracts compelling individual arbitration versus class arbitration violated public policy); Commonwealth v Philip Morris, Inc., 448 Mass. 836, 844 (2007) (review of ruling that arbitration clause was enforceable), Carpenter v. Pomerantz, 36 Mass. App. Ct. 627, 632,634 N.E.2d 587, 590 (1994) (plaintiff's arbitration demand not time barred by a limitations statute),or cases that do not actually use a de novo standard of review. Home Gas Corp, of Massachusetts v. Walter's of Hadley, Inc., 403 Mass. 772 (1989) (no mention ofde novo standard of review and cites Martin v Norwood abuse of discretion case as source for standard of review). The one case waiver-by-litigation case Planet Fitness relies on Edwards v Lauro, 79 Mass App Ct 1111 (2011) relies on a non-waiver case (Feeney v Dell) for the proposition that the review is de novo.

20

Ry., 235 Mass. 482, 502 (1920). Planet Fitness will be

unable to meet this burden.

II. Planet Fitness' Appeal of the Denial of TheirMotion to Compel Must be Dismissed as It Is NotProperly before the Court.Planet Fitness' appeal is not properly before

this Court. Implicit in their appeal to the full

court is the assumption that they are entitled to

appeal the denial of the Superior Court's order

pursuant to G.L. c. 231 § 113, permitting appeals from

final judgment. However, the appeal of the denial of

an application to compel arbitration "shall be taken

in the manner and to the same extent as from orders or

judgments in an action". M.G.L. c. 251 § 18.9

Consequently and to the extent that they have a right

of appeal, Planet Fitness should have appealed the

denial of the motion to compel using the single­

justice petition practice set forth in M.G.L. c. 231 §

9 The statute could not be clearer; appeals are to be taken "in the manner and to the same extent as from order or judgments." M.G.L. c. 251 § 18 (emphasis supplied.) This requires the appellant to follow the appropriate appellate route or risk dismissal of the appeal. See, Atkinson's Inc, v. Alcoholic Beverage Control Comm'n, 15 Mass. App. Ct. 325, 329 (1983) (where statute permits appeal of "orders or judgments", appeal of an interlocutory order, rather than final judgment, is not properly taken under c 231 § 113).

21

118 (first para.) Their failure to do so is fatal to

their appeal.

Planet Fitness do not contend that the denial of

their motion to compel arbitration constitutes a

"final judgment" within the meaning of § 113, nor

could they properly do so. Indeed they repeatedly

characterize this as an appeal of an interlocutory

order. The denial of a motion to compel arbitration

is an interlocutory order. Cf. J & G Construction Co.,

Inc, v Joseph E. Bennett Co., Inc., 16 Mass. App.

Ct.629 (1983). Interlocutory orders are appealable

only pursuant to the single-justice petition practice

set forth in M.G.L. c. 231 § 118 (first para.). See,

e.g. Johnson v Kindred Healthcare, Inc., 466 Mass.

779, 781 (2014) (in appealing decision on motion

relating to arbitration "plaintiff filed petition for

review under G.L. c. 231 § 118 seeking leave to pursue

an interlocutory appeal. A single justice allowed the

petition, and [the SJC] transferred the case ... on

[its] own motion."); Quirk v Data Terminal Systems,

Inc., 379 Mass. 762 (1980)(appeal from motion to

compel arbitration made through single-justice

petition).

22

Requiring the use of single-justice petition

process for interlocutory orders is consistent with

the Uniform Arbitration Act's public policy goals of

speed and efficiency in providing an expeditious

alternative to litigation. See Machado v System4 LLC,

471 Mass. 204, 209 (2015). See also, Henn, J.,

"Judicial Involvement in Arbitrations and in the

Review of Arbitration Awards," 94 Mass. L. Rev. 8

(2011) ("an order denying or compelling arbitration

would, at minimum, be interlocutory and subject to

review by a "single justice of the appellate court"

under § 118, First Paragraph.") Interlocutory appeals

utilizing the single-justice petition practice provide

a faster, less-expensive, method to review a Superior

Court's denial of a motion to compel arbitration.

Planet Fitness, while paying lip-service to the

desirability of speed and efficiency in arbitration,

inexplicably eschewed the speed and efficiency of

single-justice practice and opted instead to appeal

using a procedure reserved for the appeal of final

judgments. The appeal must be dismissed. See, Old

Pilgrim Ins. Agency, Inc. v. Monarch Life Ins. Co., 11

Mass. App. Ct. 893 (1980) (dismissal required where

sole claim of appeal was directed to interlocutory

23

order allowing Planet Fitness's motion for summary

judgment, rather than final judgment); Panesis v.

Loyal Protective Life Ins. Co., 5 Mass.App.Ct. 66

(1977) (Appeals Court would not review trial court's

refusal to grant insurer's motion for summary judgment

under c. 231, § 113 as such claim was not final

judgment).

III. The Superior Court Correctly Found that Planet Fitness Waived Any Right to Arbitrate This Dispute."Arbitration clauses are not set in cement: such

claims can be waived, either expressly or through

conduct." Joca-Roca Real Estate, LLC v Brennan, 772

F.3d 945 (1st Cir. 2014). Planet Fitness waived the

right to arbitrate any of Conway's claims expressly

and by deliberately waiting over eighteen months

before seeking to compel arbitration, and by actively

litigating the case in the Superior Court in the

meantime. Id. (denial of request to compel

arbitration made eight months after suit filed and

with discovery deadline close at hand affirmed as

undue delay worked waiver).

Planet Fitness entered into agreements during

this action expressly waiving any right or claim to

arbitrate. They entered into a Protective Order

24

conferring continued jurisdiction of this matter with

this court through trial and entered into agreements

stipulating to discovery, stipulating to discovery

extensions and stipulating to modifications of the

tracking order. By these actions, Planet Fitness have

expressly waived any claimed right to arbitrate this

dispute. Ziprealty, Inc, v Lopez, 72 Mass App. Ct.

1116 (2008) (Planet Fitness waived right to arbitrate

by agreeing to two joint motions to extend tracking

order and prolonging the discovery process).

A. The Planet Fitness have actively litigated thiscase and delayed in moving to arbitrateConway's claims.

Planet Fitness litigated and defended Conway's

claims on the merits for eighteen months before moving

to compel arbitration. None of the Planet Fitness

moved promptly to compel arbitration. Instead they:

a. Filed a motion to dismiss;

b. Filed a Rule 60(b) motion for relief asking the court to reconsider dismissing all of Conway's claims with prejudice;

c. Obtained an order requiring Conway to deposit funds totaling $500,000 with the court as a condition of permitting suit the suit to proceed in Court;

d. Negotiated and entered into the Protective Order governing discovery in this action and conferring jurisdiction on the court over all disputes;

25

e. Engaged in discovery, including responding to Conway's interrogatories and document requests, serving interrogatories and document requests on Conway, serving a notice of deposition on Conway, and serving a notice of deposition pursuant to Mass. R. Civ. P. 30(b)(6) on a third party witness;

f. Joined in motions and stipulations regarding discovery scheduling, and,

g. Made an Offer of Judgment.

Planet Fitness made no attempt to invoke any alleged

contractual right to binding arbitration until their

motions to dismiss were denied, Conway had been

ordered to deposit $500,000 with the Superior Court

and they had no other way of avoiding the completion

of discovery. The Superior Court correctly determined

that Planet Fitness waived any right to arbitration by

their litigation conduct.

A party's right to arbitrate may be lost through

a failure properly and timely to assert the right.

Home Gas Corp. of Massachusetts v. Walter's of

Hadley, Inc., 403 Mass. 772, 774-775 (1989) (internal

quotation marks and citation omitted); Second

Congregation Society v. Hugh Stubbins and Associates,

Inc., 108 N.H. 446 (1968) (right to arbitrate a

contract may be waived.) Whether or not a party has

waived its right to arbitration is a question of fact

26

for the trial court, to be determined from particular

circumstances of case. Id. To avoid a waiver of the

right to arbitrate "a party must 'proceed with

dispatch in seeking arbitration'" Home Gas, 403 Mass,

at 775, 532 N.E.2d 681 (internal quotation marks and

citation omitted) quoting Jones Motor Co. v.

Chauffeurs, Teamsters & Helpers, Local No. 633 of

N.H., 671 F.2d 38, 42 (1st Cir.), cert, denied, 459

U.S. 943, 103 S.Ct. 257, 74 L.Ed.2d 200 (1982),

quoting in turn E.T. Simonds Construction Co. v. Local

1330, Int1! Hod Carriers, 315 F.2d 291 (7th Cir.1963).

A party waives an agreement to arbitrate by "(1)

taking actions that are completely inconsistent with

any reliance on an arbitration agreement; and (2)

'delaying its assertion to such an extent that the

opposing party incurs actual prejudice.'" Johnson

Associates Corp. v. HL Operating Corp., 680 F.3d 713

(6th Cir.2012), quoting Hurley v. Deutsche Bank Trust

Co. Ams., 610 F.3d 334, 338 (6th Cir.2010), quoting in

turn O.J. Distrib., Inc, v. Hornell Brewing Co., 340

F.3d 345, 356 (6th Cir.2003). "[T]here is no bright-

line rule for a waiver of arbitral rights, and each

case is to be judged on its particular facts." Tyco

Int’1 Ltd, v. Swartz (In re Tyco Int*! Ltd. Sec.

27

Litig.) , 422 F.3d 41, 46 (1st Cir.2005); accord, e.g.,

Louisiana Stadium & Exposition Dist. v. Merrill Lynch,

Pierce, Fenner & Smith Inc., 626 F.3d 156, 159 (2d

Cir.2010); In re Mirant Corp., 613 F.3d 584, 589 (5th

Cir.2010).

Planet Fitness waived arbitration in this matter

by substantially invoking the "litigation machinery"

before asserting any claimed arbitration rights.

Hooper v. Advance America, 589 F.3d 917, 921 (8th Cir.

2009); Joca-Roca Real Estate, LLC v Brennan, 772 F.3d

945 (1st Cir. 2014); Shalaby v Arctic Sand

Technologies, Inc., 2014 WL 7235830 (Mass. Superior

Court December 15, 2014) (Salinger, J.).

Conway filed this action on May 10, 2013. The

Planet Fitness accepted service of process in June

2013. Thereafter, Planet Fitness actively litigated

this case for over twenty months, waiting until

January 15, 2015, to serve a motion to compel

arbitration and stay the proceedings. It is clear

that Planet Fitness deliberately delayed moving to

compel arbitration because they first wanted to press

their motions to dismiss and then obtain an order

requiring Conway to deposit the $500,000 she had

28

received pursuant to the Settlement Agreement in the

Superior Court.

Planet Fitness filed their motion to dismiss on

October 21, 2013. By moving to dismiss all of Conway's

claims under Mass. R. Civ. P. 12(b)(6), Planet Fitness

sought an adjudication and dismissal on the merits

that would have res judicata effect. See Mestek, Inc.

v. United Pacific Ins. Co., 40 Mass.App.Ct. 729, 731

(1996).10 By filing this motion Planet Fitness made a

deliberate choice to seek "an immediate and total

victory in the parties' dispute" in Superior Court,

and "to see how the case was going in ... court before

deciding whether it would be better off there or in

10 Planet Fitness' efforts to minimize the significance of the motion to dismiss or characterize it as merely an effort to move the forum do not square with the facts. The motion sought complete dismissal of Conway's claims under Mass. R. Civ. P. 12(b)(6) on the grounds of release, ratification and failure to tender back the consideration. The effort was redoubled when Planet Fitness filed the Rule 60(b) motion requesting an opinion that Conway's claims were barred by these same grounds. Because the Planet Fitness consistently encouraged the court to resolve the entire dispute, they have waived their rights to arbitrate. Hooper v Advance America, 589 F.3d 917, 921-923; In re Mirant Corporation, 613 F.3d 584, 589 (5th Cir. 2010) (effortto dismiss claims by asserting other grounds for avoiding claim (i.e. release) is more than a perfunctory motion to dismiss and consititutes effort to seek decision on merits thereby waiving claim to arbitration).

29

arbitration." Hooper v. Advance America, Cash Advance

Centers of Missouri, Inc., 589 F.3d 917, 922 (8th

Cir.2009).

Planet Fitness were happy to litigate Conway's

claims in the Superior Court so long they believed

they would obtain a judgment in their favor on the

merits. Planet Fitness' overt actions evinced "a

desire to resolve the arbitrable dispute through

litigation rather than arbitration." In re Mirant,

613 F.3d at 589. They only moved to compel

arbitration after the motion to dismiss was denied,

after they succeeded in obtaining an order requiring

Conway to deposit $500,000 with the court and when

they could no longer avoid appearing for their

depositions. Planet Fitness "'wanted to play heads I

win, tails you lose,' which 'is the worst possible

reason' for failing to move for arbitration sooner"

than they did. Hooper, 589 F.3d at 922, quoting

Cabinetree of Wisconsin, Inc, v. Kraftmaid Cabinetry,

Inc., 50 F.3d 388, 391 (7th Cir.1995).

Planet Fitness repeatedly acted in a manner

inconsistent with any right to arbitrate. The motion

to dismiss was "extensive and exhaustive, and

substantially invoked the litigation machinery". Id.

30

at 921 (defendant waived arbitration by moving to

dismiss claims under Fed.R.Civ.P. 12(b)(6), and

waiting until that motion was denied in part to file

separate motion seeking to compel arbitration). "A

party waives arbitration by seeking a decision on the

merits before attempting to arbitrate." Mirant Corp.,

613 F.3d at 589 (5th Cir.) (same), quoting Petroleum

Pipe Americas Corp. v. Jindal Saw, Ltd., 575 F.3d 476,

480 (5th Cir.2009); accord In re Pharmacy Benefits

Managers Antitrust Litigation, 700 F.3d 109, 118-122

(3d Cir.2012) (same); St. Mary's Medical Center of

Evansville, Inc, v. Disco Aluminum Products Co., Inc.,

969 F.2d 585, 589-590 (7th Cir.1992) (same).

In addition to moving to dismiss Conway's claims

and then filing an answer to the complaint, Planet

Fitness also invoked the court's jurisdiction by

asking for an order requiring Conway to deposit the

settlement proceeds with the Court, negotiating the

Protective Order, engaging in discovery and serving an

Offer of Judgment. At no point during these events

did Planet Fitness move to compel arbitration. In

August 2014 the parties filed a Joint Motion to extend

discovery. The Court ordered that discovery be

completed by December 5, 2014. In November 2014 the

31

parties again moved to extend discovery and further

requested that the court modify its order requiring

Conway to deposit funds with the Court. On each

occasion, the court resolved the issues raised by

these joint motions. At no time during this process

did Planet Fitness ever suggest that the Court*s

orders were invalid because Conway's claims were

subject to compulsory arbitration. In fact, in each

case Planet Fitness stipulated to the discovery in

this litigation.

Similarly, when Conway served discovery requests

on Planet Fitness and third parties, Planet Fitness

never suggested that Conway was not entitled to

discovery because she was required to arbitrate her

claims. In fact, Planet Fitness served responses to

interrogatories and document requests and noticed

depositions of Conway and a third party witness.

Planet Fitness also engaged in discovery by serving

document requests and interrogatories as well as

notices of deposition. When considered together,

these circumstances demonstrate that Planet Fitness

have "acted completely inconsistently with its right

to arbitration." See Johnson Assocs., 680 F.3d at 719

32

(Planet Fitness engaged in pattern of continued effort

to extend discovery deadlines).

B. Significant judicial resources have beendevoted to resolving two substantive motionsaddressing the merits of the case and the parties have committed the court to furtherjudicial involvement.

Significant judicial resources have been devoted

to this action. After full and extensive briefing by

both parties, the Superior Court heard and decided a

Rule 12(b)(6) motion resulting in a thirteen page

memorandum and decision issued two months after

hearing. After full and extensive briefing by both

parties, the court considered and decided a Rule 60(b)

motion resulting in a seven-page memorandum and

decision, three months after it was filed. Planet

Fitness sought and obtained an order requiring Conway

to deposit funds with the Court. The court considered

three separate motions to extend the tracking order.

The court considered a motion to amend its ruling to

require Conway to deposit funds with the court. The

matter has been transferred from Lawrence to

Newburyport for hearings and transferred back to

Lawrence. The Regional Administrative Justice was

required to rule on a motion to set aside a dismissal

that was entered in error.

33

By virtue of the Protective Order, Planet Fitness

committed the Superior Court to further judicial

involvement and devotion of additional attention to

the case. The Protective Order, governing the

disclosure and or use of documents, addressed the

method that confidential information could be filed in

the Superior Court, permitted disclosure of

information designated as "Confidential" to jurors,

the Court and court personnel, provided for filing of

all motions regarding disputes over confidentiality in

the Superior Court for ultimate resolution, and

further provided that the Superiot "Court retains

jurisdiction over the parties, counsel for the

parties, and all persons, firms, corporations or

organizations to whom this Order applies for purposes

of enforcement of this Order following the conclusion

of this action". The order also specifically exempted

documents "Admitted as exhibits or through testimony

at trial of this action." Planet Fitness filed the

Stipulation requesting that the court enter it as an

order.

34

C. Conway has been prejudiced by Planet Fitness'active litigation conduct and delay inrequesting arbitration.

There is no dispute that Conway has been

prejudiced by Planet Fitness' litigation activity and

long-delayed request to compel arbitration. In order

to comply with the court's order to deposit the funds,

Conway liquidated various investments and will suffer

tax consequences and other losses in excess of

$50,000. This prejudice alone is substantial and

required denial of Planet Fitness' motion.

Planet Fitness' extensive and active litigation

conduct has resulted in significant legal fees and

delays all to Conway's prejudice. Conway paid

considerable legal fees defending against Planet

Fitness' motions, negotiating the Protective Order,

conducting discovery, reviewing documents, responding

to discovery and litigating this matter. She agreed

to extensions of time to complete discovery that she

would not have agreed to if Planet Fitness had advised

her that they were going to use that time to prepare

and file a motion to compel arbitration.

'Prejudice can be substantive, such as when a

party loses a motion on the merits and then attempts,

in effect, to relitigate the issue by invoking

35

arbitration, or it can be found when a party too long

postpones his invocation of his contractual right to

arbitration, and thereby causes his adversary to incur

unnecessary delay or expense.'" Johnson Assocs., 680

F.3d at 719-720, quoting Kramer v. Hammond, 943 F.2d

176, 179 (2d Cir.1991). "To be sure, prejudice is

essential for a waiver—but the required showing is

'tame at best.' Some degree of prejudice ordinarily

may be inferred from a protracted delay in the

assertion of arbitral rights when that delay is

accompanied by sufficient litigation activity." Joca-

Roca Real Estate, LLC v. Brennan, 772 F.3d at 949-950,

quoting Rankin v Allstate Insurance Co., 336 F.3d 8,

14 (1st Cir. 2003). "The longer the delay and the more

extensive the litigation-related activities that have

taken place, the stronger the inference of prejudice

becomes." Id.

Planet Fitness' "failure to pursue the demand for

arbitration early in the proceedings caused the

parties and the court to expend a great deal of time,

expense, and resources" on litigating this matter in

court, "and caused the opportunity for an 'expeditious

alternative to litigation' to be lost." Home Gas, 403

Mass, at 776-777, 532 N.E.2d 681 (holding that party

36

waived arbitration as a result), quoting Danvers v.

Wexler Constr. Co.f 12 Mass.App.Ct. 160, 163, 422

N.E.2d 782 (1981). If Planet Fitness' motion to compel

arbitration ever had substantive merit, which is

denied, then the over eighteen month delay in filing

that motion—while Planet Fitness were vigorously

pressing its Rule 12(b)(6) motion to dismiss,

demanding deposits of funds with the court and

engaging in discovery—forced Conway to incur

unnecessary expense and delay.

Conclusion

For each of the above reasons, the Court should

affirm the Superior Court's denial of Planet Fitness'

Motion to Compel Arbitration and Stay the Proceedings

and remand the action for further proceedings,

including trial.

Respectfully submitted, JAYNE CONWAY By her attorneys,

Kenneth J. DeMouraBBO No. 548910kdemouraOdemourasmith.comDEMOURA|SMITH, LLPOne International Place, 14th FI.Boston, MA 02110(617) 535-7531

37

CERTIFICATION OF COMPLIANCE PURSUANT TO RULE 16(K) OF THE MASSACHUSETTS RULES OF APPELLATE PROCEDURE

Pursuant to Mass. R. App. P. 16(k), the undersigned certifies that this brief complies in all material respects with the rules of court pertaining to the filing of briefs, as applicable, including, but not limited to:

Mass. R. A. P. 16(a)(6) (pertinent findingsor memorandum of decision);

Mass. R. A. P. 16(e) (references to therecord);

Mass. R. A. P. 16(f) (reproduction ofstatutes , rules, regulations);

Mass. R. A. P. 16(h) (length of briefs);

Mass. R. A. P. 18 (appendix to the briefs);

Mass. R. A. P. 20 (form of briefs,appendices, and other papers).

Kenneth J. DeMoura

38

2013May 10,2013-Complaint FiledJuly 22, 2013-Defendant Serve Motion to Dismiss Pursuant to Sup,Ct. Rule 9A

October 21. 2013-Motion To Dismiss FiledNovember 21, 2013-Defendants request continuance of hearing onMotion to Dismiss

2014April 17, zoiA-tteertag on Motion to Dismiss

June 16,2014-Order Denying Motion to Dismiss

July 11,2014-Defendants File AnswerJuly 11, 2014-Defendants Serve Motion for Relief from Court's June

16 Order Pursuant to Rule 60(b) pursuant to Rule 9A

August 6, 2014-Defendants File Motion for Relief from Court's June

16 Order Pursuant to Rule 60(b)

August 28, 2014-Joint Motion to Amend Tracking Order Deadlines

Filed

September 3,2014-Motion to Amend Tracking Deadlines Denied In

Part and Allowed In PartSeptember 3,2014-Court Sends Parties Notice of Pre-Trial Conference for February 26,2015September 15,2014-Plaintiff serves Rule 34 Requests on Defendants September 15,2014-Ptalntiff Notices Deposition of Third Party

Witness (Keeper of Records)September 24,2015-Third Party Witness Complies with Deposition

Subpoena and produces documentsOctober 23, 2014-Defendants raise Confidentiality Agreement and

Protective Order as requirement for producing documents

October 30, 2014-Plaintiff notices depositions of all defendants October 31, 2014-Defendants serve Responses to Plaintiff's First Set Of interrogatoriesOctober 31,2014-Order Allowing Rule 60 Motion and Order that Plaintiff Deposit $500,000 with CourtNovember 3, 2014-Defendants serve Rule 34 Requests on Plaintiff November 3,2014-Defendants Notice Depositions of Third Party

Witnesses

November 3,2014-Defendants Notice Deposition of PlaintiffNovember 7, 2014-Defendants file Stipulated Protective Order andConfidentiality Agreement with CourtNovember 7, 2014-Defendants deliver CD-ROM containingdocument production marked CONFIDENTIALNovember 14,2014-Parties File Stipulation Regarding Pre-TrialProcedure and Deposit of FundsNovember 19,2014-Parttes File Emergency Motion Regarding Pre­trial ProcedureDecember 1,2014-Plaintiff Flies Notice of Compliance Regarding

Deposit of $500,000December 22,2014-Plaintiff serves responses to Defendants'

requests for production of documentsDecember 22,2014-Plaintiff Serves Second Notices of Depositionson Defendants2015January 6, 2015-Defendants serve First Set of Interrogatories on

PlaintiffJanuary 6,2015-Oafendants advise Plaintiff they intend to fttt

Motion to Compel ArbitrationJanuary 8,2015-Defendants serve Offer of Judgment on Plaintiff

January 15,2015-Defendants serve Motion to Compel Arbitration

(Rule 9A)March 6, 2015-Defendants' Motion to Compel Arbitration Filed with

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