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Communicating sustainability and NRM messages: What is the real problem? Who needs to be in on the conversation? And how do they communicate effectively with one another? CSIRO LAND AND WATER Ashley Sparrow SWCC Conference, 20 November 2015

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Page 1: Communicating sustainability and NRM messages · Communicating sustainability and NRM messages: What is the realproblem? Who needs to be in on the conversation? ... •Communicating

Communicating sustainability and NRM messages:What is the real problem? Who needs to be in on the conversation? And how do they communicate effectively with one another?

CSIRO LAND AND WATER

Ashley SparrowSWCC Conference, 20 November 2015

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Outline• Brief biography

• Disclaimers

• Purpose and honesty in communication

• The true nature of the problem/issue

• Communication about the problem/issue – and solutions• Who?

• How?

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Disclaimers…

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Warning: Characteristics of me• Not a communications expert

• Scientist Practitioner of communications

Learning by doing

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Warning: Characteristics of my talk• Reflective, philosophical

• Eclectic Soil erosion and psychology in one talk?

• Honest, brutal, provocative Some concepts may be challenging

• Personal Content does not reflect the views of my employer

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Purpose and honesty in communication…

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Impact vs business throughput

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ProjectDesign and Activities

Results

Outcomes(Desirable Benefits)

Impacts(Desirable Benefits)

Reputation

Funding

NeedsDesired Benefits

Capability

Research cycle Adaptive Applied

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The true nature of the problem/issue…

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Systemic nature of sustainability and NRM problems/issues• Symptoms• Proximal causes and ultimate causes• Interactions: synergies and contradictions

• Easy to be distracted by proximal cause-symptom relationships• Easy to map single proximal causes to social, political and funding

“fashions”• Ultimate causes and interactions are difficult

• Illustrate with a case study: Aboriginal rangers at Ltyentye Apurte (Santa Teresa), NT

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IPA management under changing climate• Objective: participatory development of climate change adaptation pathways

for future “climate-proof” management of indigenous protected areas Awareness/education on climate change

Building capacity in adaptation

Developing management plan

• Research team: Rosemary Hill (social scientist, CSIRO)

Jocelyn Davies (social scientist, CSIRO)

Fiona Walsh (social scientist and botanist, CSIRO)

Meg Mooney (education specialist, Tangentyere Council)

Ashley Sparrow (ecologist, CSIRO)

Ltyentye Apurte Ranger Group (CLC)

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Ltyentye Apurte

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IPA management under changing climate• Objective: participatory development of climate change adaptation pathways

for future “climate-proof” management of indigenous protected areas Awareness/education on climate change

Building capacity in adaptation

Developing management plan

• Research team: Rosemary Hill (social scientist, CSIRO)

Jocelyn Davies (social scientist, CSIRO)

Meg Mooney (education specialist, Tangentyere Council)

Fiona Walsh (social scientist and botanist, CSIRO)

Ashley Sparrow (ecologist, CSIRO)

Ltyentye Apurte Ranger Group (CLC)

?

Decreasing role

Increasing role

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AllambiStation1992

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Woodgreen Station

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Ltyentye Apurte (again): 50 years without cattle?

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Traditional cultural values in bush foods and bush medicinesand

Essential infrastructure (esp. roads)

…vs…

Horsesand

Horse-dependent social status

The NRM dilemma @ Santa Teresa

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• Short-term NRM plan =1. Consultation with whole community about trade-offs, priorities,

objectives

2. Experimental test of the impact of horses and the potential for rehab in the absence and presence of horses to inform the consultation process

• Long-term NRM plan to emerge from preceding steps Must have buy-in and behavioural changes from all in community

Considered response by the rangers

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• Real participation occurred when the subject matter was a concrete place-based matter, not an abstract or hypothetical

• The problem expands during the project- system enlargement, scope-creep, danger of intractability- but eventual stabilisation and “resolution”

• Ultimate causality distant from assumed (proximal) causality and funded starting point

Some learnings at Ltyentye Apurte

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Communication about the problem/issue and solutions…

Who and how?

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ProjectDesign and Activities

Results

Outcomes(Desirable Benefits)

Impacts(Desirable Benefits)

Reputation

Funding

NeedsDesired Benefits

Capability xx

Research cycle Adaptive Applied

CommunicationOpportunities

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Communicating results for outcomes

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Communicating impacts+reputation for fundingCommunicating capability+reputation for re-election

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The science of [science, environment, NRM, sustainability] communication…

Some findings, principles

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Bottomline on hearing and learning• People hear information that they want to hear, that is consistent

with their beliefs

• It is easy to misjudge other people’s beliefs and thus what they are able to hear

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The Totalitarian Ego• Ego is an organisation of knowledge

• Ego is characterised by cognitive biases analogous to totalitarian information-control strategies: Ego-centricity – self as focus of knowledge

Beneffectance – accept responsibility only for desired outcomes

Conservatism – resistance to cognitive change

• These biases preserve organisation in cognitive structures

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The Totalitarian Ego• Consequences for communication: Ego-centricity – recipient as focus of message i.e. stroke ego

Beneffectance – present message with positive or desired spin in the world of the recipient i.e. avoid Doomsday forecasts or scenarios

Conservatism – avoid trying to change recipient’s worldview much at all unless their world is shattered and they are seeking an alternative

• Communicator between a rock and a hard place Trying to get someone to consider a new idea without it seeming new

Trying to get change without changing fundamentals

How, when and why is a recipient receptive to a message?

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Talking to people in their own language• Translating multi-dimensional environment, NRM and

sustainability values into the listener’s values Essential to convey the value inherent in outcomes and impacts

• Leads to valuation of ecosystems and their services

• The dominant neo-liberal economic paradigms then leads us to economic valuation Dollar value on everything in the environment

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Total economic valuation

Incorporates:

• Ecosystem services

• Co-benefits

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The value of economic valuation• Every option monetised and the most financially desirable can be

chosen

• Who is going to hear such a message? Government

Business

Others??

• Does it capture the full complexity of the system, the ultimate causality of stresses and pressures on the environment?

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The ultimate challenge…• Communicating the same messages to different recipients using

different currencies of value

• Communicating the complexity of the system and its multiple values to all recipients

• Fostering receptivity

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And just to confuse matters…• We often believe other people believe/value things that they

don’t actually believe/value

• What people believe can become more polarised, the more they know

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We believe other people believe/value things that they don’t actually believe/value

Leviston, Z. et al. (2013) Nature Climate Change 3: 334-337.

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What people believe become more polarised, the more they know

Kahan, D.M.(2015) Journal of Science Communication 14(3)Y04

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What people believe become more polarised, the more they know

Kahan, D.M.(2015) Journal of Science Communication 14(3)Y04

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What people believe can become more polarised, the more they know

Kahan, D.M.(2015) Journal of Science Communication 14(3)Y04

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Conclusions• Need to be clear about the why of communication do we fall into the trap of simply perpetuating

our bureaucracies and jobs?

• Environmental, NRM and sustainability problems are more complex than they first appear we must understand the full system, address ultimate causality,

and communicate this complexity

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Conclusions• Communication must acknowledge the Totalitarian Ego the self-centred listener who likes a positive story and

doesn’t want to change

• Values in messaging must be on the same terms beliefs/values of the listener but is every listener a neo-liberal who values monetisation?

• It is easy to have false beliefs about beliefs and values of listeners and information can polarise rather than bring consensus,

if the topic is contentious in terms of beliefs/values

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Conclusions• Create an environment to foster receptivity key to all good teaching-learning/communication

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CSIRO Land and Water, Floreat, WAAshley SparrowPrincipal Research Scientist (Ecology)

t +61 8 9333 6451

e [email protected]

w www.csiro.au

Kaya-waThank you

CSIRO LAND AND WATER