Communication and Network : Partnership in Community

CareZarina C L Lam, MSW, MEd(Ed Psy), Mngt., PhD

CEO, Baptist Oi Kwan Social Services

Symposium on Community Engagement II : Building a Successful Partnership in Community Care

Jointly organised by Hong Kong East Cluster, Hospital Authority, and Community Partners

East Cluster Population of 800,000+

200+ social service organizations

16 Public Housing Estates16 Home Ownership Scheme (HOS) 2 Tenants Purchase Scheme (TPS) 9 Private Sector Participation Scheme (PSPS) Private housing

36 Secondary schools, 48 Primary schools6 Special schools Tertiary, vocational institutions

PYNEH

TWEH

RH

Recreational Facilities

Health clinics

DH

Community Care Issues

Evidence-based outcome

Emotional Support

Prevent Relapse

Early Intervention

Carers’ Hotline

Vocational Training

Financial Resource

Respite / Day Programs

Example of Young persons with psychiatric diagnosis

Hospital Community Services

PYNEH

NGO – Patient : Community & Gov’t InformationPatient – Patient : Self development Patient – Family : Illness Mngt & Support

Outreaching : Patient or Agency support

Modes of Network Development

Routine

Modular

Customized

Early Intervention Program 421

Wan Chai Halfway House 47

Vocational Day Training Centre 53

BOKSS Institute of Cognitive Development

346

Family Carers’ Resource and Support Centre

1290

Supported Employment Program 120

Community Education Team 1090

NTW Community Support & Employment Service

568

NTW Halfway House 60

NTE Three-Quarter Way Hostel 23

Sub-total 4018

Wan Chai Integrated Children and Youth Centre

1600

Family & Clinical Psychologist Services

400

Student after-school Care Program

55

Education & Value Project 4,500

WK pre-primary school 113

WK after-school Care Program 35

Sub-total 6,703

EIP :School EIP : EmployersEVP : TeachersFamily : Family

Patients : Ambassadors

East Cluster Communication and Network

Shared educational channelsInformation resource / Facility network Map or Web

Core communication teamsIntergenerational support network

Conclusions

• Patient level : Only 2 re-admitted

• Hospital and Community level : Trust and Foundation built for collaborative partnership

• Citizen level : Dream city – healthier approach

Thanks ! ! !