communication gap
DESCRIPTION
A study on communication gap and ways to reduce the gap...TRANSCRIPT
COMMUNICATION GAP
BY DARPAN,NIRMAL,SACHIN,SONAM,JAYANTHI AND VARSHA
INTRODUCTIONThe difference between what the sender wants to convey and the receiver understands is communication gap.Beating the communication gap is a major hurdle in the organization's pursuit of prosperity and progress. With the gap unresolved it leads to goals and objectives not being met and this hinders a business fulfilling its potential
WHAT IS THIS GAP ALL ABOUT?ALL OF US CONVERSATE IN OUR EVERY DAY LIFE BUT.DOES THE RECEIVER UNDERSTAND OUR MESSAGE COMPLETELY AND IN THE RIGHT SENSE? THIS IS WHAT WE CALL ‘THE GAP’…
WHAT CAUSES THIS GAPPOOR VOCABULARY
TALKING FAST
CARELESSNESS
IMPROPER SELECTION OF WORDS
LACK OF CLARITY
EFFECTS OF COMMUNICATION GAP IN
AN ORGANISATION
LOOSING CLIENTSERRONOUS
ACTIONS
PROBLEM BETWEEN
EMPLOYEES
PROBLEM BETWEEN
EMPLOYER AND EMPLOYEE
TIME AND MONEY LOSS
WILL NON VERBAL COMMUNICATION HELP?
NON VERBAL COMMUNICATION IS MORE PRONE TO SUCH GAPS.NON VERBAL SIGNALS AND SIGNS DIFFER FROM CULTURE TO CULTURE PLACE TO PLACE.AVOIDING NON VERBAL COMMUNICATION IN THE WORK PLACE AS MUCH AS POSSIBLE IS NECESSARY
HOW TO REDUCE THIS GAP?Understanding the opposite gender
preparation
Understanding the diversity in workplace
Avoiding non verbal communication
Avoiding experimentation with word usage
Getting feedback
Crosschecking
Improving fluency in the language
UNDERSTANDING OPPOSITE GENDER
Women tend to ask lots of questions before beginning work. Men simply roll up their sleeves. The result: Men assume women aren't up to the job. If they were competent, reason men, then women wouldn't be asking so many questions. But in fact, women typically verify and validate data before starting tasks, sometimes to improve their performance.
PREPARATIONIT IS ALWAYS SAFE TO PREPARE BEFORE SPEAKING BY THIS WE CAN AVOID UNWANTED DETAILS AND SPEAK ONLY WHAT IS ESSENTIAL.PREPARATION OF EVEN TWO MINUTES CAN MAKE A HUGE DIFFERENCE
UNDERSTANDING THE DIVERSITY IN THE WORKPLACE
UNDERSTANDING THE DIVERSITY IS VERY IMPORTANT .SO TO COMMUNICATE CLEARLY AND PATIENTLY AVOIDING NON VERBAL SIGNS AND EXPRESSIONS IS ESSENTIAL HERE
AVOIDING EXPERIMENTAION WITH WORD USAGE
IT IS COMMON HABBIT TO USE A NEWLY LEARNT WORD WHILE TALKING BUT ONE SHOULD RESIST THIS TEMPTATION IN THE WORKPLACE.TH E CHANCES OF IMPROPER USAGE IS VERY HIGH!THE MOST IMPORTANT PART IS TO MAKE THE RECEIVER UNDERSTAND AND NOT TO SHOW OFF ONE’S VAOCABULARY OR LANGUAGE SKILLS!!!
FEEDBACK AND CROSSCHECKING
THIS IS THE MOST EFFECTIVE WAY TO REDUCE COMMUNICATION GAP.THIS METHOD WILL CLEARLY POINT OUT THE ARES WHERE COMMUNICATION NEEDS TO BE IMPROVED AND THE IMPROVEMENT CAN BE FELT IMMEDIATELY.
IMPROVING FLUENCY IN THE LANGUAGE
THE MOST ESSENTIAL THING FOR COMMUNICATION IS THE LANGUAGE WE SPEAK.IT IS ESSENTIAL TO LEARN THE LANGUAGE WELL AND SPAEK IT WITHOUT GRAMMATICAL ERRORS.LEARNING A FOREIGN LANGUAGE ALWAYS HELPS.THE KEY IS NOT LEARNING MANY LANGUAGES BUT LEARNING A LANGUAGE PERFECTLY WELL.
CONCLUSIONThe great enemy of clear language is insincerity. When there is a gap between one's real and one's declared aims, one turns, as it were, instinctively to long words and exhausted idioms, like a cuttlefish squirting out ink. GEORGE ORWELL
COMMUNICATION IS A VERY ESSENTIAL PART OF EVERYDAY LIFE AND ITS PRESENCE IS MORE FELT IN ORGANISATION. SO TO LEARN TO COMMUNICATE EFFECTIVELY IS THE NEED OF THE HOUR.
THANK YOU