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Page 1: Communication practices

7/29/2019 Communication practices

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Symbiosis Institute of Telecom Management

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THE VITAL LINK

In every part of the business organization,communication provides the link between

people and information….  …..whether a new comer to the organization

or a seasoned employee, you have information

that others need in order to perform theirfunctions…..  ……and others have information that is vital

to you .....

Symbiosis Institute of Telecom Management

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  Communication in an Organization

• Bottom-up CommunicationFrom employees to management

Helps organization to meet specific needs ofemployees

• Top-down CommunicationFrom management to employeesIncreases utilization of specific workplace

programs

• External Communication

Covers how a provider interacts with those outsidetheir own organisation

Symbiosis Institute of Telecom Management

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Value of Communication for anOrganization

The dialog is one of the most important toolsfor the top management group.

An effective dialog supports achievingstrategic goals.

By improving the communicative skills thedifferent approaches and ways of working of

the organization will improve profoundly. An expert analysis of real group situations

and editions based on this analysis is a leadingmethod in coaching communication and dialog.

Symbiosis Institute of Telecom Management

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Principals followed for EffectiveCommunication in Business

MediumCompanies distributed individually around the globe run

on the backbone of well-crafted communication system

PurposeGood communication requires purposeBad communication that leads to misunderstandings

ClarityBest communications exist in the right medium for the job and combine purpose with clarity

Symbiosis Institute of Telecom Management

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Communication is an effective tool in anorganization

Innovation, discipline and courage leads to desiredresult in a company

Effective communication with employee leads to bestperformance

Financial performance improves with effectivecommunication

Successful companies pay close attention toarticulating their employee value proposition 

Symbiosis Institute of Telecom Management

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How Effective Communication Will Help anOrganization

helps in product development, customer relationshipmanagement and employee management

helps to establish clear expectations for employeesand for customers as well trust and loyalty are key factors in any relationship

and both are boosted by communication open channels of communication can lead to new ideas

and innovation lead to strong teamwork and the ability for

employees at all levels of the organization to worktogether to achieve company goals

Symbiosis Institute of Telecom Management

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Significance of Communication in ModernOrganisations

Coordination Smooth Working

Effective Decision-Making Managerial Efficiency Co-operation Effective Leadership

Job Satisfaction Increase Productivity Morale Building Achieving Managerial Roles

Symbiosis Institute of Telecom Management

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Role of communication for effectiveorganisational operations

Communication is very crucial and unavoidable Occurrence of communication is essential and of

prime importance Planning , organising, coordinating, monitoring,

controlling, staffing, including marketing,production, financing, research and development,

purchasing, selling, etc cannot be coordinatedwithout proper communication Negative means (Grapevine or rumour) should be

avoided in the organisation

Symbiosis Institute of Telecom Management

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THANK YOU

Symbiosis Institute of Telecom Management