COMMUNICATION

PRESENTED BYDr. B.C.PATIL

K.L.E.SOCIETY’S COLLEGE OF EDUCATION, HUBLI- 25

MEANING

• It is derived from Latin word ‘COMMUNIS’ means common ie common experience with other people or Give and Take , Mutual sharing,

• “It is the sharing of ideas and feelings in a mood of mutuality” ---Edgar dale

• “It is basically the process of sharing thoughts, ideass, feelings, experiences,etc with others”

• “Involving interaction which encourages give and take”. • “A two-way process including feed-back and

interaction”.

COMPONENTS

• The Sender : The who sends a message (Encoder)• The Message : Message Is sent by sender or

encoder transmits the message through some medium.

• The Receiver : The receiver is to whom the message has been sent (Decoder) It is for singal person or a group.

• Feed-back : It involve the reaction of the receiver. It is the hrart of the communication.

Communication cycle.

MessageEncoding the Sent through Information some media

Sender Receiver

Sent through Decoding Some media the message Feedback

TYPES 1. Verbal and Non-verbal communication : Verbal communication is influenced by the voice (tone) and the

words. non-verbal is through Silence ,gestures, Eye contact, Movement, Body language ,Facial expression, touch &

etc. 2. Vertical and Horizontal communication : Hierarchical relationships between the sender and receiver. Upward –With superiors/ Heads Vertical Downward– with subordinate/ Children Horizontal---- Peers.

3. Oral, Written or sign communication. Oral is face to-face exchange between the sender and the receiver. It also takes place through media like

telephones and radio. Written communication can be letters written on paper and sent mail, e-mail, and fixed messages. Signs and signals – Telegraphic messages, other coded messages, gestures and signals and signs, body

languages. 4. Individual and Group communication : It is on the bases of extent of interaction . Single Channel, Two-way Communication , Circular communication, Multi channel communication.

Aspects of communication. Before communicating one should keep the following aspects in mind to

ensure good communication. 1. When to communicate : Right words at the right time are key to communication. 2. How much to talk. 3. Whom to talk. 4. How much to talk: It involves consideration of the needs and feeling of others. 5. Where to talk : Physical setting and social climate matters a lot in communication. 6. Why to talk : The purpose of communition should be kept in mind. 7. What to talk : Talking with specific objectives leads to good communication.

ESSENTIONALS OF COMMUNICATION

There are seven essentials of an communication. (7 Cs ) 1. Clear 2. Complete. 3. Concise. 4. Courteous : Calm and courteous manners. 5. Concrete. 6. Correct. 7. Candid: Frank in expression.

How to be Effective communicator.

• Choose words with care.• Avoid making remarks.• Be approachable.• Have a positive approach.• Have an open mind.• Use ‘we’ than ‘I’• Keep to the point.• Systematize your thoughts. • Ask for participation• Be empathetic. Match your word with expressions.• Be sober : Minimize emotional reactions.

How to be an Effective Listener

1. Create interest for the subject.2. Judge the content & not the looks of speakers.3. Look for ideas.3. Keep patience.4. Be flexible.5. Train your mind to Listen.6. Keep you mind open7. Capitalize on Thought speed.

BARRIERS OF COMMUNICATION.A INTERNAL BARRIERS : 1. Poor physical health or illness. 2. Poor Background ( Learning & Knowledge). 3. Poor Mental health. 4. Handicapped in understanding the symbolic expression, Verbalism, etc. B. External Barriers : 1. Noise and other similar distraction. 2. Polluted envirnment. 3. Envirnmental Physical discomport. 4. Lack of proper motivation. 5. Unhealthy rivalaries.

THANK YOU.