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COMMUNICATION

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INTRODUCTION

Communication is derived from Latinword communes which means to

share.

communication is an exchange

of facts, ideas, opinions or

emotions by two or morepersons.

Communication is a two way process.

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Communication is an important aspect of

human life.

Without communication we cant live since

in our daily life we are communicating orsending messages through various

channels.

Success of communication depend on

sender and receiver.

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TWO MAJOR TYPES OF

COMMUNICATION

VERBAL COMMUNICATIONIt refers to oral or written communication.

Oral- face to face communication ,

telephone etcWritten- form of letters, memos, reports

etc.

NON VERBAL COMMUNICATION

Other than oral & written communication.

Includes facial expression, gestures,

ostures, e e contact, silence etc.

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COMMUNICATION

One way communication

Two way communication

Formal communication

Informal communication

Tele communication Interpersonal communication.

Intrapersonal communication

Small group communication Public communication

Professional kind of communication

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OBJECTIVES OF GROUP

COMMUNICATION

To develop information& understandingwhich are necessary for group

communication.

To foster an attitude which is necessary for

motivation, cooperation etc.

To discourage the spread of

misinformation, rumors, gossips and to

release the emotional tension of members.

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PURPOSE OF GROUP

COMMUNICATION

To share & exchange information andideas.

To collect information or feedback.

To arrive at a decision on importantmatters.

To solve a problem which is of concern

to the group as a whole.

To discuss the issues related to a

particular topic in relation to the group

itself or for the benefit of a larger

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COMMUNICATION PROCESS

T he communication process has got seven steps

Information source

Encoding

Message and its transmission

Reception of the message

Decoding of the message

Action

Feedback

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BARRIERS TO

COMMUNICATION

Psychological barrier

Physiological barrier

Physical barrier

Lack of concentration

Linguistic problems

Noise

Poor vocabulary

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WAYS TO MAKE EFFECTIVE

COMMUNICATION

Clear pronunciation

Maintain voice modulation

Use good body language

Be brief in communication

Try to be sensitive to the response of

the other.

Try to be a good listener.

Listen more and talk less

Listen actively and attentively

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CONCLUSION

Effect ive commun icat ionmeans

that we are able to express

ourselves, both verbally and non

verbally, in ways that are

appropriate to our cultures and

situations

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THANK YOU.