The importance

of language skills in the job market

140 Business Communication.

Group research presentation.

Topic:

“Many enterprises already know the

importance of language skill, use

communicate ability to improve company’s

productivity and Competitiveness”

Good language skills= Good communication

Arrangements to training：Policy analysisIntergovernmental supportTechnical cooperationProgramme supportCommunications

Confide and timely statementConflicts & solutionProblem reflect timelyMutual aid of horizontal and vertical

Establishment a good work environment

Good language skills= Good communication

Communication Skills

Verbal Communication Non-Verbal Communication

E-mail 、 MSN…etc TV 、 Video

Meeting ( Face to Face ) Body Language

How to evade mistake for Verbal Communication Elements of body language

Listening more carefully and

responsivelyExplaining your standpoint and

inviting consent Be clear about what you want

to say

Eye ContactFacial expressionsGesturesPosture and body orientationsHumour

Communication Methods

• Words are 7% effective • Tone of voice is 38% effective • Non-verbal clues are 55% effective.

word

Tone of voice

Non-verbal clues

TAB of Different job language skills

0%

5%

10%

15%

20%

25%

30%

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ketin

g&se

lling

man

ager

men

t&co

nsul

tany

secr

etat

ial w

ork

law

conf

eren

ce/e

vent

orga

nisi

ng

tran

slat

or w

ork

purc

hasi

ng/b

uyin

g

Series1

Good communications enable promotion between the country and the country’s

military exchange, culture exchange and

improved confrontation.

Example

China naval base visit to NZ. The fifth Chinese movies show. NZ government are welcome all foreign people

study or visit NZ.

Bad communication will be able to cause the serious result

Example

“A case in teacher and student - 5.April 2007”

How to improve the mistake of communication

Being a good listenerLearning from those mistakes of

communicationChange the position, change your mindFeedback your feelingMore confidencePractice, Practice, Practice!

conclusion

• “A light aircraft crashed in a small island, only five passengers survived. They were from different country and used different language. However they have the same goal that is subsist.

• They try to let others can understand what they can do. They work together that try to find the food water and build a straw shed.”

It is like at workplace, we need have a communication with others include boss and workmate !

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