communication & theatre 4/514 organizational communication teamwork
Post on 21-Dec-2015
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TRANSCRIPT
“Team” is a metaphorAlternatives:
community
family
folks
associates
Assess the need
•Expertise
•Groups fail
•Efficiency
•Unpopular decisions
•Quick decisions
•The impact of cohesiveness
Productivity
Cohesiveness
It may be that the best teamwork is a momentary process. Teams created for specific projects with well-defined end dates probably work best.
Ongoing, ever changing, dynamic, non-repetitious interaction of events. All dimensions of a process
are interdependent.
Work Team Process is more Democratic!!
Linear Models
A Bcauses
Circular Models
A B
Feedback
Helical Models
A
A1
A2
A3
Chaotic Models
Thing vs. Process
Make a cake.
Make a decision.
Content = the topic of conversation
Process = our working relationships
3 Dimensions of Process• Structure -the
architecture
• Function-how we work together
• Evolution-the history
We create We create reality, rather reality, rather than discover than discover it!!it!!
Defensive behaviors are competitive.
Supportive behaviors are cooperative.
Adversarial democracy
Unitary democracy
Hirokawa: Functional Group Behaviors
• minimal procedural protocol
• describe problem
• analyze problem
• understand seriousness
• Identify causes of the problem
•marshal a range of alternative solutions
•Evaluate plusses and minuses for each alternative
meeting planning
Characteristics of an ideal meeting
Purpose is clearMembers must meetMembers understand
purpose
•Agenda is organized
•Agenda distributed prior to meeting
•members know what is expected
•membership is appropriate
•Plans for facilitating made
Plan your participation
Personal appearance
Note taking
Room architecture
Follow-up/evaluation
Be realistic!!!
In terms of time allotted
In terms of group’s ability to decide the issue
•Members leave knowing what they have accomplished
•members’ needs met
Meetings don’t just happen . . . .
They take planning.
End of Teamwork Session