communication to gain co-operation

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    COMMUNICATION TOGAIN CO-OPERATION

    PresentersTejas Joshi | Siddharth Dikhale | Kaushik SundarajanNiraj Kothari | Vani Bandhu | Amrita Agicha

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    OBJECTIVE

    Provide practical insights and tips to recognizecommunication styles and gain cooperation from :

    1.A senior colleague with an analyser/thinker style of

    communication

    2. A senior with a director/controller style of

    communication.

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    BUDGET ANALYSIS (in Lakhs)

    A B C

    SALES 45,000 23,000 9000

    COST 20,000 12,000 12000

    PROFIT 25,000 11,000 (3000)

    PROFIT %

    RATING (ON SCALE OF 5 )

    CUSTOMER FEEDBACK A B C

    OVERALL HYGIENE 4 4 2

    SERVICES 5 3 1

    INFRASTRUCTURE/LOCATION 5 5 4

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    0

    5

    10

    15

    20

    25

    30

    35

    APRIL MAY JUNE

    C

    B

    A

    SALES ANALYSIS

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    BUDGET ANALYSIS (in Lakhs)

    A B C

    SALES 45,000 23,000 9000

    COST 20,000 12,000 12000

    PROFIT 25,000 11,000 (3000)

    PROFIT %

    RATING (ON SCALE OF 5 )

    CUSTOMER FEEDBACK A B C

    OVERALL HYGIENE 4 4 2

    SERVICES 5 3 1

    INFRASTRUCTURE/LOCATION 5 5 4

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    Analyzer/Thinker.

    Gets into finer details Detail-oriented

    Analyzes situations logically and not rationally.

    Plans thoroughly before deciding to act

    Scrutinizes all alternatives before boiling down to the conclusion

    Thoughtful , Serious and Purposeful

    Loves lists, charts, graphs and figures

    Frugal or economical

    Prefers to work alone

    Highly organized

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    ADVANTAGES

    Reduces chances of committing an error Uses a 360 degree approach

    Optimally uses resources

    Harmonic with others

    Good as a counselor

    DISADVANTAGES

    Decision making process can be delayed

    Becomes a barrier when spontaneous decisions haveto be made

    Hesitant to voice out an opinion

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    TIPS TO GAIN CO-OPERATION.

    Make sure you are well prepared.

    Present your ideas in a logical fashion, backed up with factsand proof

    Be prepared for scepticism.

    Answer all of their questions.

    Go relatively slow to give them time to think and analyse.

    Encourage them to share their ideas since they tend to bequiet and reserved during discussions

    Speak slowly, as he processes information more carefullythan most.

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    Director/Controller. Focus on End Result.

    Looks at things from the bigger perspective

    Speaks less and acts more

    Ready to face risks and challenges

    Likes to be where the action is Takes charge, has an enterprising, competitive, efficient

    approach

    Commanding and Ambitious

    Good at delegating work to others

    Combines high dominance and low sociability

    Born leader

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    TIPS TO GAIN CO-OPERATION

    Be efficient and business like.

    Get to the point.

    Do not beat about the bush.

    Set and clarify goals and objectives.

    Give them conclusions. Only provide details if asked.

    Solve problems and objections.

    Talk in terms of results not methods.

    Point and prove how your ideas are goal-orients.

    Allow them freedom to do things their own way.

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