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Communication with the Younger Consumers About Animal Agriculture Temple Grandin Department of Animal Sciences Colorado State University

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Page 1: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Communication with the Younger Consumers About

Animal Agriculture

Temple Grandin Department of Animal Sciences

Colorado State University

Page 2: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Big Frustration

Many practices on farms and slaughter plants have improved

Problem – Many young consumers may not know about them

Page 3: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Percentage of Beef Plants That Stunned 95% or More Cattle with the First Shot

USDA survey prior to industry

wide auditing

McDonald‘sAudits started

Continued auditing by major customers

Continuous auditing maintains good performance.

Page 4: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

The BAD OLD days in the 1980’s and 1990’s were

really terrible

Page 5: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Problems at Slaughter Plants Were Easier to Fix Than Problems on the Farm

Simple fixes:

Better stunner maintenance

Nonslip floors

Employee training

Minor equipment changes

Page 6: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Young Consumer’s Severe Lack of Knowledge

50% of young adults in the UK failed to connect pigs with bacon

(Credit: LEAF, 2012)

Page 7: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Millennials are getting further and further removed

from agriculture

Over 50% have never been on a farm

(Credit: Purdue University, 2015)

Page 8: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

The Millennial Generation is more concerned about where their food comes from

21% social media is primary news source (credit Shea Bennet, Infographic, 2013)

30 to 35% read Wall Street Journal or New York Times (credit Comscore, 2014)

Page 9: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Younger consumers put more emphasis on shared values than on the scientific fact

Factors alone not enough

Center for Food Integrity, 2015

Page 10: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Survey of 798 U.S. Households on Animal Welfare Issues

Younger women most concerned

Respondents in Midwest reported less concern than other regions in the U.S.

McKendra et al., 2014, JAS

Page 11: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Social Media Effects on Communication

On Social Media, responses are quick and emotional instead of taking the time to be thoughtful

Encourages people to stay in their silos and only communicate with people who share their values

Page 12: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Generational Differences in Sources of Information

• Older generation – national trusted news source

• Younger generation – many different sources. Voices of extremists on both sides of an issue are magnified

Page 13: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Who Do They Trust?

Somebody they can relate to with shared values

A scientist who is a mom is more trusted than a government scientist

Center for Food Integrity, 2015

Page 14: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Agriculture Must Become Totally

Transparent

Page 15: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Good Examples of Transparency

Fair Oaks Farm Pig Adventures

http://fofarms.com/adventures/pig-adventure

Page 16: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Visiting a farm and talking to a farmer improves perception

53% of consumers think ranchers and farmers are trustworthy

Only 17% consider food manufacturers trustworthy

Sullivan, Higdon and Sullivan, 2013

ShsFoodthink.com

Page 17: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Video Tour of Beef Plant Featuring Temple Grandin -

YouTube

www.youtube.comwatch?v=VMqyyXswono

This video improved attitudes (Oklahoma State University 2015 survey)

Page 18: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Ag Gag Laws Hurt the Credibility of Agriculture

Open the Barnyard Doors: Transparency and the Resurgence of Ag Gag and Veggie Label Laws Nicola Negaweth, Seattle University Law Review, 2015

Page 19: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Many young people have little understanding of the world of practical things

Young business majors hired by a meat company thought they could email grocers and manage their accounts totally online

Page 20: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Ohio Survey 2007 Consumer Willing to Pay More

Local 72% Humane 59% Organic 51% Fair Trade 57%

Page 21: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Some Surveys Show Big is Bad

Page 22: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Avian Flu and Porcine Epidemic Diarrhea

Losses to poultry industry in two states almost one billion dollars

Total U.S. egg supply dropped 35%

Porcine epidemic diarrhea in 2014 – Loss 10% to 20% of all piglets

Page 23: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Big is Fragile

Storms Disease Deliberate Damage

Photo Credit: globalnews.ca

Page 24: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Trade Offs in Farm Animal Housing Systems

Big systems are efficient but catastrophic when they fail

Animal Productivity vs. Welfare

Genetic Selection for Productivity vs. Disease Resistance

Efficiency vs. Welfare

Page 25: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Trade Off Examples Overload a truck and save on freight even if more pigs

die

High percentage of keel bone fractures in modern laying hens

Reproductive problems in high producing dairy cows

Welfare friendly housing slightly lowered production

Cage Free hen housing poorer air quality but more natural behavior

Page 26: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

Future

Younger consumer’s decisions will be more based on values

Agricultural industry must become completely transparent and show everything

Animal Agriculture will need to change some of their practices

Page 27: Communication with the Younger Consumers About … Speakers/PDF... · Communication with the Younger Consumers About Animal Agriculture . Temple Grandin Department of Animal Sciences

For More Scientific Information

T. Grandin (2014)

Animal Welfare and Society Concerns: Finding the Missing

Link, Meat Science, 96:461-469