community-based high risk care management sandee ferguson area agency on aging, 10b

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Community-Based High Community-Based High Risk Risk Care Management Care Management Sandee Ferguson Area Agency on Aging, 10B

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Environmental Scan Other countries, such as United Kingdom and Australia, have literature for high risk in community care. Literature is primarily disease management (Acute Care or Insurance based) and does not include integration with community Care Managers. A NEW APPROACH TO COMMUNITY- BASED CARE MANAGEMENT

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Page 1: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Community-Based High RiskCommunity-Based High RiskCare ManagementCare Management

Sandee FergusonArea Agency on Aging, 10B

Page 2: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Nature of ProblemNature of Problem• In order to improve care while enhancing overall

efficiency, we must invest in development of new techniques and infrastructure in the changing long term care landscape.

• Investment needs to be made in new and more sophisticated methods of integrated medical care management in the home, instead of service management.

• By maintaining an older Ohioan at home rather than in the NF, we save the state $32,049 annually per member making the high risk care management initiative a vital investment and good policy.

Page 3: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Environmental ScanEnvironmental ScanOther countries, such as United Kingdom

and Australia, have literature for high risk in community care.

Literature is primarily disease management (Acute Care or Insurance based) and does not include integration with community Care Managers.

A NEW APPROACH TO COMMUNITY-BASED CARE MANAGEMENT

Page 4: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

ApproachApproachThe project will be an effort to introduce

medical integration with protocol application:

INTERVENE

AVERTTHE

DECLINE

RECOGNIZE

Page 5: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

• 4 County Region• Frail, chronic illnesses, 60+ adult• NF Level of Care• Receives Home and Community-based Waiver

High Risk Screening Tool Logit Model:Based on univariate analysis, a total of 30

predictors were identified

Target PopulationTarget Population

Page 6: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Process and Outcome MeasuresProcess and Outcome Measures• Member data (assessment and ongoing)-

protocol and risk measurement/ stratification• ↑ length of stay on program• ↓disenrollments to NF• ↓ hospitalizations• ↓ emergency Dept. visits• ↑ member satisfaction• Transition to community from NF and remain in

community = SUCCESS

Page 7: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Project TimelineProject TimelineYear 1Risk Stratification Methodology and application

process for HRCMDevelopment of Care Plan Protocols & PoliciesDevelopment of SoftwareEvaluationYear 2HRCM Manual and information packageExpand to HRCM ConsultationIntroduced and Integrated Statewide by State

Policy and Standards

Page 8: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Implementing the Program In AAA 10BImplementing the Program In AAA 10BOur Strategic Vision: High Risk Care Management

is in alignment with our vision and mission.

12 AAAs in Ohio: Opportunity

Key Stakeholders: 3500+ members, Care Managers, Hospitals, Physicians, Provider Network

Engaging is Involving!

Page 9: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Perceived Facilitators/BarriersPerceived Facilitators/Barriers

FACILITATORSPartners:

HospitalsPhysiciansCommunity OrganizationsState Policy Provider NetworkAAA NetworkInsurance PlansEducation/Research

Nursing Facility

BARRIERSNursing FacilityNursing ShortageCultural ChangeConsistency and uniformity

Page 10: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Preliminary DataPreliminary DataStratification by risk level.pdfStratification by risk level.pdf

6.6%

22.2%

71.2%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Low Moderate High

Page 11: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Keep It Going After 2 yrs!Keep It Going After 2 yrs! Data and Outcome Success

$ Ohio’s Medicaid Nursing Facility Costs

State Policy and Practice Change for Waiver Members.

Page 12: Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B

Thank youThank you