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    Resident Advisor

    CommunityDevelopment

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    [Acknowledgements]

    Subject Page #

    Your Mission 1

    Agent Profile 2

    Community 4

    Declassified - Social Change Model 5

    Community Development Outcomes 6

    Your Division 7

    Purposeful Programming 9

    Mission Instructions 11

    Steps to complete your mission 13

    Funding Resources 15

    Campus Resources 17

    Mission Possible 19First 6 Weeks 21

    Calendars 23

    [TABLEOFCONTENTS

    The Resident Advisor Community Development guide was made possibleby the creative vision and team work of Aaron Hood, Ashya Majied, andJill Zalewski; the members of the 2013 summer community developmentcommittee.

    The Community Development Committee would like to thank ResidentAdvisors for all of the great work you will do this year with yourcommunities. This is a team effort and every members plays asignificant part of creating successful students at Mason!

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    D a t e : A u g u s t 1 1 , 2 0 1 3

    R E : A g e n t s o f C h a n g e T r a i n i n g

    F r o m : B u r e a u o f C o m m u n i t y D e v e l o p m e n t

    4 4 0 0 U n i v e r s i t y D r i v e M S 3 F 6

    F a i r f a x , V i r g i n i a 2 2 0 3 0

    A t t e n t i o n A g e n t ,

    W e l c o m e t o t h e B u r e a u o f C o m m u n i t y

    D e v e l o p m e n t ; y o u a r e n o w a m e m b e r o f a n e l i t e g r o u p o f

    m m m m m m m m m m m m m l e a d e r s . B y r e a d i n g t h i s f i l e y o u h a v e a g r e e d

    t o t a k e p a r t i n t h e a g e n t s o f c h a n g e t r a i n i n g p r o c e s s . A s p a r t

    o f y o u r p r e p a r a t i o n , y o u w i l l b e p r o v i d e d w i t h a c c e s s t o a

    w e a l t h o f k n o w l e d g e a n d n n n n n n n b . Y o u a r e t o u s e d e f e r e n c e a n d

    d i s c r e t i o n t o d e t e r m i n e w h a t i n f o r m a t i o n c a n b e s h a r e d a n d w h a ti n f o r m a t i o n s h o u l d b e k e p t f r o m y o u r f e l l o w M a s o n c i t i z e n s s u c h

    a s a o s j d o s a j d p a s j d p a s j d p a s j d p a s j d p a j d a s p j d p a s j d p a d j p a s j d . A l l

    o f t h e k n o w l e d g e y o u a c q u i r e s h o u l d o n l y b e u s e d f o r y o u r

    m i s s i o n .

    Y o u r m i s s i o n i s t o d e v e l o p c o m m u n i t i e s b a s e d i n m e a n i n g f u l

    r e l a t i o n s h i p s . Y o u w i l l a c c o m p l i s h t h i s t h r o u g h t h o r o u g h

    p l a n n i n g a n d u t i l i z i n g t h e v a r i e t y o f r e s o u r c e s p r o v i d e d t o y o u

    s u c h a s y o u r R D s c o m m u n i t y d e v e l o p m e n t t h e m e , y o u r

    n e i g h b o r h o o d v i s i o n , y o u r b u d g e t , a n d c a m p u s p a r t n e r s h i p s . Y o u

    h a v e b e e n s e l e c t e d a s a c h a n g e a g e n t a n d y o u a r e c a l l e d o n t om a k e y o u r m i s s i o n a r e a l i t y . I t i s i m p o r t a n t t o r e m e m b e r y o u a r e

    n e v e r a l o n e a n d w e a r e h e r e t o s u p p o r t y o u i n c o m p l e t i n g y o u r

    m i s s i o n .

    K h l a h s d l a s j l a j s d l j s a d j l j a s l a s d u a s p d i p a s i d p i a s o p d i a p s i o d p a i s d p a

    i s d p i d a a p s d i p a s i o d p a s i . T h e r e i s a l w a y s m o r e t h a n o n e w a y t o

    b u i l d c o m m u n i t y . W e e x p e c t y o u t o u s e y o u r u n i q u e s t y l e t o

    c o m p l e t e y o u r m i s s i o n . T h e r e a r e m a n y r e s o u r c e s i n p l a c e t o

    e n s u r e y o u h a v e t h e p r o p e r t o o l s t o c o m p l e t e y o u r m i s s i o n . O n e

    o f t h e s e t o o l s i s t h i s p l a n n i n g w o r k b o o k . U t i l i z e t h i s w o r k b o o kt h r o u g h o u t y o u r t r a i n i n g a n d t h e e n t i r e y e a r . W e a r e c o n f i d e n t

    t h a t y o u w i l l s u c c e s s f u l l y c o m p l e t e y o u r m i s s i o n .

    S i n c e r e l y ,

    C o m m u n i t y D e v e l o p m e n t C o m m i t t e e

    [YourMission]

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    {AgentProfileName:

    Alias:Neighborhood:

    Building:

    Population:

    Tapeyourpicturehere.

    {Spy

    Lib}

    Tw

    eet

    outareasonyoure

    exc

    ited

    tobe

    an

    RA?

    #A

    gentMason

    I am a ______________________ agent to the Bureau. Im

    excited to be an agent for change in ______________. I

    like the _________________________ in my neighborhood.

    I know my __________________________ &

    __________________________ will add positively to my

    staff and neighborhood.

    (new or returner)

    (noun)

    (characteristic)

    (characteristic)

    (Community)

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    Decode the secret message below!

    AMAI ____ _________ _______

    EGACHN ______________________________

    GATEN _____________________________

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    Resid

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    What type of

    agent are you?

    ___ Friendly

    ___ Serious

    ___ Analytical

    ___ Nurturing

    ___ Sensitive

    ___ Fun-loving

    ___ Visionary___ Energetic

    ___ Trustworthy

    ___ Organized

    ___ Calm

    ___ Confident

    ___ Approachable

    ___ Unique

    ___ Cautious___ Open

    ___ Dynamic

    ___ Warm

    ___ Loyal

    ___ Opinionate

    ___ Critical

    ___ Bold

    ___ Empathetic___ Humble

    Below is a list of qualitifound in leaders. Plea

    check off up to 5 traits thmatch your leadership sty

    you

    It had long since come to my attention that people of

    accomplishment rarely sat back and let things happen to

    them. They went out and happened to things

    - Leonardo Da Vinc

    3

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    {COMMUNITY}A community is the place where people feel they belong, fit in, are cared for, and a

    place where they feel important.

    Community emerges when a group of people:

    Participate in common practices

    Depend on one another

    Make decisions together

    Identify themselves as part of something larger than the sum of their

    individual relationships

    Commit themselves for the long term to their own, to one another, and to the

    groups well-being

    What communities do you belong to?

    {EVIDENCE}

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    Herearesomeexamplesof

    communitiesthatRDsbelongto.

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    DepartmentofSocialChange

    The Social Change Model of Leadership D e v e l o p m e n t w a

    created in an effort to enhance student learning an

    facilitate positive social change. This model emphasizes thneed to understand self and others in an effort to creat

    community change. It is less about the leader and more abou

    the leadership community. In this model, leadership i

    viewed as a process rather than as a position and everyone i

    involved in that process.

    [DeCLASSIFIED

    How do you see the social change model reflected in the

    community development outcomes?

    5

    We

    dont

    see

    things

    asthey

    are,we

    see

    things

    aswe

    ar

    e.-AnaisNin

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    reality

    Neighborhood Vision:

    What are your first

    thoughts upon learning

    about your

    neighborhood vision

    and community theme?

    Wh

    at

    partofyo

    urRDscomm

    un

    ity

    theme

    reso

    nate

    s

    withyou?#Agen

    tMason

    7

    [YOUR]

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    Fact

    Finding

    Purposeful Programming

    Are you up to the challenge?Purposeful programming means

    creating programming based on the

    needs of your residents and the

    community development outcomes.

    Like the social change model it is

    important to understand your

    residents in order to create a

    community of change. Consider the

    following facts about a sample

    community and plan how to respond.

    Do you have any ideas for long term

    community development planning based on thefacts and strategies used?

    Wh

    atis

    on

    estrategyyouhav

    eforbuildin

    gcom

    munity?#Age

    ntMa

    son

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    You were able to observe

    the following facts

    about your community:

    Residents dont use

    your common spaceMultiple roommate

    conflicts have come to

    your attention

    Youve noticed an

    increase in vandalism

    How can you connect these

    facts points to the community

    development outcomes?

    How will you respond to these facts?

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    Think outside

    of the box.

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    FIND INFORMATION1. Connect with residents and find

    out what is happening on campus or

    what theyre excited about

    2. Use social media to find out what

    is popular and meaningful for your

    residents

    3. Use resources such as your RD,

    reslife.net, and other RAs at

    other schools (VACUHO)

    FOLLOW YOUR INSTINCTS.1. You should know your residents

    better than anyone else so go

    with your gut on what could be

    helpful.

    2. Gather feedback and ideas from

    your residents for how toprogram effectively.

    3. Use what you know ... food,

    small giveaways and

    competition are all

    motivators.USE CLUES.1.Utilize the techniques you

    developed in your fact finding

    to think out of the box.

    2. What community development

    outcome fits within the facts

    you found.

    You are confined only by the walls

    you build yourself. - Unknown

    Write

    your original

    ideas.

    Think of the most engaging, uniqueprograms youve been to. What made them

    great?

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    [Mission]Use these instructions as a tool to help you create community.

    Essential to the Mission:

    -Community Hours:

    o Five hours per weeko Hours must be posted and visible to residentso This is time spent actively engaging with your residents in order to build

    relationshipso You should be visible and present in a public place within your communityo Ideally you will work on RA related things during this time if you are not

    engaging with residents

    - Active & Passive Programming:o Educational Programs: Programs that support the educational mission of the

    department and university. Please note that all programs can be educational, butthese programs specifically focus on a topic/issue/area that will allow yourresidents to learn and grow.

    o Floor and building Programs: Active and passive programs you create and implementto meet the specific needs of your floor/ building community. There should be agood amount of programs just for your residents, but collaborating with yourcolleagues is also encouraged.

    o Mason Programs: These are programs you take your residents to that support otheroffices and Mason sponsored activities and events. Examples include MasonAthletics, speakers, movies, fairs, student organization sponsored events, etc.

    - Community Standards & Floor Meetingso These meetings should happen at the beginning of each semester and as needed

    throughout the year

    Operation Pizazz & Flash:Bulletin Boards:

    o Bulletin boards are due the first Monday of each month.o Since bulletin boards are up for an entire Month, they should be a visual representation

    of who you are as an RA and what your community is about. If you put time into it,residents are more likely to read it, and be engaged in the community

    o Guidelines:! Should have at least 4-6 educational components! Must have a background and title! No more than 30% of the board should be blank! Ask your RD about specific expectations beyond these. Your RD reserves the right

    to ask you to add to your board or re-do it

    Education is for improving the lives of others and for leaving your community andworld better than you found it. - Marian Wright EdelmanR

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    Examples of Quality Bulletin Boards:

    Door Decorations:o At least one set should be made at the beginning of each semestero Create one for each resident, staff members (including you) and professional st

    members in your neighborhood.

    Be sure to use at least 3 of the following components:

    Paper:-Construction paper, printer paper- Wrapping paper, newspaper, etc. - Includesdie cut paper

    Computer/Magazine:- Anything printed from a computer-black and white or color- A cut-out from a magazine

    Coloring Utensil:- markers, crayons, colored pencils, chalk,pastels, regular paint- Any one-dimensional writing utensil

    Craft Item:- puffy paints, glitter, feathers- Pipe cleaners, popsicle sticks, googleyeyes

    To Complete your Mission:o Neighborhood Presents Programs:

    ! Attending these large scale programs put on by your neighborhood, is a great way to heyour residents engage with the neighborhood community. You are encouraged to attendthese programs unless youre in class.

    ! We ask that you promote these programs, work at these programs when necessary, and ge

    your residents excited about attending.o Series Events

    ! These are programs led by the HRAs for community development in your neighborhood. Yshould assist with the planning process when prompted and work at events based on theneeds of your neighborhood.

    ! Series events are smaller in scale but great in impact. Residents look to these programsa way to have something fun to do on a more consistent basis.

    ! Series programs have a particular branding for each neighborhood.Traditionally they are:

    Aquia - Aquia Arcade Nights Rappahannock - Live @ The Ridge

    Shenandoah - Doah Nights

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    [Instructions]

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    Day of programDo you feel prepared? Make sure you have your stufftogether before today!

    Go door-to-door to invite residents in personArrange room, decorate, place food, and suppliesGreet residents and presentersGo with the flow! Trust your planning and preparation!Clean up, write down what went well and what can beimproved. What did your residents learn? Get feedback!Write and send thank you notes

    STEPSto complete your missioAssess community needs

    Identify the needs of your communityChoose which community developmentoutcome matches those needsDefine the purpose of your programWhat are you residents going to leavethe program with?

    1. 2. Gathering informationCheck calendars and campuseventsTalk to staff and RD about

    your ideaSet a tentative dateASAP!

    3. A month outCheck date: will this still work foryour community?Reserve a space (if needed)Contact outside presenters

    Create marketing planStart building content (do you needto do any research?

    4.Two weeks out:

    Make a to-do/shopping listEnact marketing plan

    Inform residents aboutupcoming program

    Make a facebook event, ifnecessaryCreate out of the box

    marketingCollegiate link

    Refine contentIs there anything you can to improve your program?

    5. One week out:Shop for programPut up flyers, finish yourmarketing planCheck on your reservationConfirm with speakers and withstaff (invite staff members tocome)

    6.Right before program

    Remind residents aboutprogramBuy any last minute itemsType up agenda. PrepareWhat are you going tosay?

    7.

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    [HOWTOPROMOTE]How you get res dents to programs s just as mportant as the qual ty of

    the program? How do you plan on promot ng programs n order to successfully

    complete your m ss on.

    1. PERSONAL TOUCH.Research shows that the currentgeneration of college students prefer receivinginformation or invitations with a personal touch

    added. Think about making hand made invitations,

    notes, post it notes, small promotional gifts, etc.

    2.

    3.

    SOCIAL MEDIAbe a great tool. It

    is important to ma

    relevant posts if

    you want residents

    to follow you. Thi

    about creating a

    community hashtag

    Facebook group, o

    even a Pinterestboard. Think about

    how your residents

    use these tools to

    communicate and jo

    them in making the

    effective for your

    community!

    POSTERSare used a lotso they arent always the

    best way to promote to your

    community. And sometimes

    it is not only what you say

    but how you say it. Think

    about the difference in

    the next two fliers. Think

    about how you want to

    communicate with your

    residents.

    4.WORD OF MOUTH is sometimes the most effective way to promote your programs

    Not only does it allow you to connect with residents but it makes them feelspecial that you invited them personally. Think about how you find out about

    restaurants, stores, or a new musical artist. A lot of influence comes from the

    people you are close to. Talk up programs to your residents and influence their

    decision on what events to attend on campus. This is also a great time to see wha

    programs they may be running or involved in.

    5. EMAILmay worksometimes but its notthe best method.Dont

    email things daily. Try

    emailing updates once aweek like a top 10 list.

    You could also include

    events that residents

    are involved in, in

    order to celebrate their

    accomplishments. Think

    of adding pictures like

    buzzfeed or a trivia

    question each week so

    they can win a prize.

    6.MAKE IT WORK foryou floor. Sometimes

    your floor will

    really utilize a

    twitter hashtag, aFacebook group, or

    word of mouth. Try

    out a lot of

    different methods of

    promoting your

    programs and

    community

    development and see

    what works with your

    residents.

    W

    hat

    isacreat

    ivewaytoprom

    otep

    to

    yo

    ur

    residents?#AgentM

    ason

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    Forecasting

    [ UProgram Objective Date Vendor Expense Balance

    Starting budget:_____

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    [ UProgram Objective Date Vendor Expense Balanc

    Real Spending

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    Starting budget:_____

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    [CAMPUS]DIRECTIONS - Campusresources are critical tocreating successful programs.You dont have to be an expert

    in everything because wealready have experts here atMason. Be sure to makeconnections with offices andcontact them in advance.

    Fill in the followinginformation for each office.

    Academic Integrity

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ___________________________________________________________________________________

    Career Services

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ___________________________________________________________________________________

    Counseling and PsychologicalServices

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: _____________________

    ______________________________________________________________

    Disability Services

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ____________________________________________________

    _______________________________

    Diversity, Inclusion, andMulticultural Education(ODIME)Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ___________________________________________________________________________________

    International Program andServices

    Contact info:__________________

    Upcoming programs: ________________________________________

    _______________________________

    Services: ___________________________________________________________________________________

    Leadership and Development(LEAD)

    Contact info:__________________

    Upcoming programs: ________________________________________

    _______________________________

    Services: ___________________________________________________________________________________

    Learning Services

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ___________________________________________________________________________________

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    17I alone cannot change the world, but I can cast a

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    [RESOURCES]LGBTQ Resources

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ___________________________________________________________________________________

    Mason Recreation

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ___________________________________________________________________________________

    Student Conduct

    Contact info:________________

    Upcoming programs: _________________________________________________________________

    Services: _____________________________________________________________________________

    Student Support and CaseManagement

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ___________________________________________________________________________________

    Student Involvement

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ___________________________________________________________________________________

    Student Media

    Contact info:________________

    Upcoming programs: _________________________________________________________________

    Services: _____________________________________________________________________________

    Sustainability and AuxiliaryEnterprises

    Contact info:__________________

    Upcoming programs: ________________________________________

    _______________________________

    Services: ___________________________________________________________________________________

    Women and Gender Studies

    Contact info:__________________

    Upcoming programs: _______________________________________________________________________

    Services: ___________________________________________________________________________________

    WAVES

    Contact info:________________

    Upcoming programs: _________________________________________________________________

    Services: _____________________________________________________________________________

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    18stone across the waters to create many ripples -Mother Teresa

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    {Mission]

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    The calendars on the next several pages serve manypurposes. You will create your own Programming Plan

    for your residents for the rest of the year. Soundike a lot? With what youve already done throughoutthe workbook it should be fun! You can also startwith the small stuff and plan the first 6 weeks andthen look at the rest of the semester. TheProgramming Plan you create will be what you reviewwith your RD throughout the year. The creation ofthis plan will allow you the flexibility to program

    based on your community. One month may need moreeducational programming to prepare your residents forfinals. The first month may need more communitysocial programming to bring your residents closertogether. You will need to consider all of these factsas you plan.

    Your time starts now

    Use this information

    and the calendars to

    begin your

    programming plan!

    ourRDwillrevi

    ewand

    pproveyourplan

    andkeepa

    opy.Duringone

    onone

    meetingsyourR

    Dwillaskyou

    abouttheprogre

    ssofyour

    plan,theprogram

    s,andhow

    youcanmovefor

    ward.You

    bothwillensurethatyou

    are

    executingthepla

    neffectively.

    Yourplanwilllikelylook

    differentfromotherRAs

    andthatisokay.Thisis

    notwritteninstone;you

    candiscusschangestothe

    planifnecessarybasedon

    whatneedsyourcommunity

    mayhave.Overall,the planshould

    makesenseforyourcommunityandbebasedontheneedsofyourspecificcommunity.

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    [Possible]

    Oneprogram

    perweek

    Thisispass

    ive,active,

    educational,

    social,Maso

    n

    relatedorc

    ommunity

    servicebased

    .Whenwill

    youstartth

    eplanningo

    f

    upcomingprogr

    ams?

    FloorMeetings/CommunityStandardsMeetingsRD Milestones

    - your RD willtell you what

    these are!

    1st 6 weekplan and duedates for

    yourself

    Goals foryourcommunity Marketing -

    plan andideas

    Bulletinboardideas.

    IDEAS!Write down the ideas youvegenerated so far that you wanin your plan.

    When creating your programming plan be sure

    to include the following:

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    [FIRST6WEEKS...]The first 6 weeks are a critical time

    for students to connect in your

    community. For first year students

    these are the first relationships thewill form. For upper class students

    they are reconnecting with campus and

    seeking out opportunities to be more

    involved. How will you connect

    residents in the first 6 weeks?

    Hereareyou

    rRDs

    actions

    tepsfor

    thefirs

    t6week

    s

    Howwill you implement your RDs action steps with your community?

    Resid

    e

    ntAdvisorGui

    de

    ureau

    ofCo

    mmunityD

    eve

    lopm

    ent

    21

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    [YOURTURN]

    I plan on having my first floor

    meeting on:

    (date, time, location)I plan on having my community hours:

    (days, times, locations)

    Howwill you adapt each week to build community on your floor?

    Specific things I would like to do each week -

    Week One:

    Week Two:

    Week Three:

    Week Four:

    Week Five:

    Week Six:

    Resid

    e

    ntAdvisor

    Bureau

    ofCo

    mmunityD

    22

    I plan on taking my community to:

    (welcome week programs)

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    Notes

    Firstday

    ofclasses

    RATraining-

    8/11-

    8/21

    Opening!

    Opening!

    Preamble

    Firstfloor

    meetings

    completed

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    Notes

    Neighborhood

    Blockparties

    Roomchan

    ge

    processstarts

    Financial

    Literacywith

    CHSS

    Community

    Standards

    meetings

    completed

    Residential

    Living

    agreements

    completed

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    Notes

    Endof1s

    t

    6weeks

    Bulletin

    boarddue

    Noclasses

    Academic

    GoalSetting

    withCHSS

    Sportsand

    American

    Culturewith

    CHSS

    Sweatsto

    Suitswith

    CHSS

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    Notes

    Bulletin

    boarddue

    ThanksgivingBreak-

    11/30-1

    2/1

    GradFair

    withCHSS

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    Notes

    Lastday

    ofclasses

    Readingdays

    African

    American

    history&

    culture

    program

    withCHSS

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    Notes

    Firstday

    ofclasses

    WinterRATraining1/12

    -1/19

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    Notes

    Bulletin

    boarddue

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    Notes

    Bulletin

    boarddue

    SPRING

    BREAK

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    Notes

    Bulletin

    boarddue

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    Notes

    Lastday

    ofclasses

    Commencem

    ent

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    I, ______________________________________, hereby accept mymission of developing community as a resident advisorfor the Office of Housing and Residence Life.

    I acknowledge that I have completed my programmingplan for the fall semester and have sent it to mysupervisor.

    I will use this plan as a blueprint for communitydevelopment and will adjust the plan when necessaryto fit the needs of my community.

    My programming will be purposeful and I understandmy charge in working toward achieving the communitydevelopment outcomes.

    I recognize that my mission is not a simple one. It willrequire creativity, relationship development, and

    purpose, but I will know my residents stories andconnect them to our community, George MasonUniversity, and the area.

    Signature:______________________________________________________________

    Date:_____________________________________________________________________

    Supervisor Signature:_______________________________________________

    Date:_____________________________________________________________________