community first commerce second

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Copyright © 2015 Electric Dog Ltd. All Rights Reserved. Community First Commerce Second Thomas Power & Bob Barker February 2016

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Page 1: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

CommunityFirstCommerceSecond

ThomasPower&BobBarkerFebruary2016

Page 2: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Big trend #1Dominant Ecosystems

$450bn $550bn $300bn $300bn $400bn

Page 3: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Big trend #2New magazines, new telephones

300m

1.5b

300m

800m

500m

1b

400m

Page 4: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Big trend #3“I hate social media, but I want to look good online”

Page 5: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

No, you didn’t get 10,000 hours to play

But you can learn

Page 6: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Personal Social #1 – Personal Brand

Page 7: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

The internet forces you to define yourself

Personal Social #2 – Personal Passion

Page 8: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

TwitterWhat does your audience want to hear from you?

=YourTVShow

Page 9: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Twitter is the No:1 Learning Tool

1.Twitter2.YouTube3.GoogleSearch

Source:2015CentreforLearning&PerformanceTechnologies

Page 10: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Leaders are humans first

Page 11: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

80% of success is showing up

ChatHumanityThekillerApps

Thewayyoushareisthewayyoulearn

Sharing

Marketsareconversations

Peoplebuyfrompeople

Page 12: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Leader benefit spin offs

• Employeemotivation– leaderishuman

• Employeeuseofplatforms• Customermotivationandconnections

• Suppliermotivationandconnection

• Market/PRawarness and• Leadercredibilityandreputation

Page 13: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Personal Social #3 – Personal Groups

Page 14: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

WhatsApp

Page 15: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

What about the Business?

HeartofCommunity

HubofCommunity

HelpofCommunity?

Page 16: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Plan (VP) for each platform

• Skills•Chat•Buildafollowing•CommunityManager• EventsaroundEducation

The Killer app

Page 17: Community first Commerce second

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Shift in staff mindsets

Whoissocial?

Page 18: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Find the colours and behaviours

HighRed

HighGreen

HighBlue

HighYellow

ClosedControlling OpenRandom

OpenSelectiveClosedSelective

www.ima-electricdog.com www.imatechnologies.co.uk

Page 19: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

Help & Education & Social e.g. Car Dealers

• ElectricVFuel• Devices• Gesturecontrol• Ownership• IoT

Offline

Online

Page 20: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

New rules – all then leads to…

CommunityFirstCommerceSecond

Page 21: Community first Commerce second

Copyright © 2015 Electric Dog Ltd. All Rights Reserved.

And now for the Group Selfie ?