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Community Health Needs Assessment 2016
Baylor Scott & White Medical Center – Round Rock
Baylor Scott & White Medical Center – Taylor
Baylor Scott & White Emergency Medical Center – Cedar Park
The prioritized list of significant health needs has been presented and approved by the hospital facilities’ governing body, and the full assessment must be made available to the public at no cost for download on our website at BaylorScottandWhite.com/CommunityNeeds or upon request. Retain this document through the fiscal year ending June 30, 2020. Approved by: Baylor Scott & White Health– Central Texas Operating Policy and Procedure Board onApril 22, 2016 Posted to BaylorScottandWhite.com/CommunityNeeds on June 30, 2016
Community Health Needs Assessment 2016
Baylor Scott & White Medical Center – Round Rock
Baylor Scott & White Medical Center – Taylor
Baylor Scott & White Medical Center – Cedar Park
Community Health Needs Assessment 2016
Baylor Scott & White Medical Center – Round Rock
Baylor Scott & White Medical Center – Taylor
Baylor Scott & White Medical Center – Cedar Park
Table of Contents
Baylor Scott & White Health Mission Statement .................................................................... 3
Executive Summary ................................................................................................................. 5
Community Health Needs Assessment Requirement ........................................................... 7
Baylor Scott & White Health: Community Health Needs Assessment Overview, Methodology and Approach .................................................................................................... 9
Consultant Qualifications & Collaboration ............................................................................... 9
Defining the Community Served ............................................................................................. 9
BSWH Community Health Needs Assessment Community Served Definition .......................10
Assessment of Health Needs – Methodology and Data Sources ...........................................10
Quantitative Assessment of Health Needs .............................................................................11
Qualitative Assessment of Health Needs (Community Input) .................................................13
Methodology for Defining Community Need ..........................................................................14
Information Gaps ...................................................................................................................15
Existing Resources to Address Health Needs ........................................................................15
Prioritizing Community Health Needs ....................................................................................15
Evaluation of Implementation Strategy Impact .......................................................................15
Baylor Scott & White Health: Community Health Needs Assessment ...............................16
Demographic and Socioeconomic Summary .........................................................................16
Public Health Indicators .........................................................................................................22
Truven Health Community Data.............................................................................................23
Interviews & Focus Groups ....................................................................................................26
Health Needs Matrix ..............................................................................................................29
Prioritizing Community Health Needs ....................................................................................30
Description of Significant Health Needs .................................................................................31
Chronic Illness ................................................................................................................................ 31
Cancer ............................................................................................................................................ 31
Primary Care Access ..................................................................................................................... 32
Mental Health Services .................................................................................................................. 33
Summary ...............................................................................................................................33
Appendix A: Key Health Indicator Sources ...........................................................................34
Appendix B: Community Resources Identified to Potentially Address Significant Health Needs .......................................................................................................................................35
Resources Identified via Community Input .............................................................................35
Community Healthcare Facilities ...........................................................................................37
Appendix C: Evaluation of Implementation Strategy Impact ..............................................41
Appendix D: Federally Designated Health Professional Shortage Areas and Medically Underserved Areas and Populations .....................................................................................55
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2016 Community Health Needs Assessment
Baylor Scott & White Health Mission Statement OUR MISSION
Baylor Scott & White Health exists to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing.
“Personalized health” refers to our commitment to develop innovative therapies and procedures focusing on predictive, preventive and personalized care. For example, we’ll use data from our electronic health record to help us predict the possibility of disease in a person or a population. And with that knowledge, we can put measures in place to either prevent the disease altogether or significantly decrease its impact on the patient or the population. We’ll tailor our care to meet the individual medical, spiritual and emotional needs of our patients.
“Wellness” refers to our ongoing effort to educate the people we serve, helping them get healthy and stay healthy.
“Christian ministry” reflects the heritage of Baylor Health Care’s founders and Drs. Scott and White, who showed their dedication to the spirit of servanthood — to equally serve people of all faiths and those of none.
WHO WE ARE
In 2013, Baylor Health Care System and Scott & White Healthcare became one.
The largest not-for-profit health care system in Texas, and one of the largest in the United States, Baylor Scott & White Health (BSWH) was born from the 2013 combination of Baylor Health Care System and Scott & White Healthcare.
Known for exceptional patient care for more than a century, the two organizations serve adjacent regions of Texas and operate on a foundation of complementary values and similar missions. Baylor Scott & White Health includes 41 licensed hospitals, more than 900+ patient care sites, more than 6,600 active physicians, 43,750+ employees and the Scott & White Health Plan.
Over the years, Baylor and Scott & White have worked together as members of the High Value Healthcare Collaborative, the Texas Care Alliance and Healthcare Coalition of Texas and are two of the best known, top-quality health care systems in the country, not to mention in Texas.
After years of thoughtful deliberation, the leaders of Baylor Health Care System and Scott & White Healthcare decided to combine the strengths of the two health systems and create a new model system able to meet the demands of health care reform, the changing needs of patients and extraordinary recent advances in clinical care.
With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, Baylor Scott & White Health stands to be one of the nation's exemplary health care organizations.
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2016 Community Health Needs Assessment
OUR CORE VALUES & QUALITY PRINCIPLES
Our values define our culture and should guide every conversation, decision and interaction we have with each other and with our patients and their loved ones:
Integrity: Living up to high ethical standards and showing respect for others
Servanthood: Serving with an attitude of unselfish concern
Teamwork: Valuing each other while encouraging individual contribution and accountability
Excellence: Delivering high quality while striving for continuous improvement Innovation: Discovering new concepts and opportunities to advance our
mission
Stewardship: Managing resources entrusted to us in a responsible manner
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Executive Summary
As the largest not-for-profit health care system in Texas, BSWH understands the importance of serving the health needs of its communities. And in order to do that successfully, we must first take a comprehensive look at the issues our patients, their families, and neighbors face when it comes to making healthy life choices and health care decisions.
Beginning in the summer of 2015, a BSWH task force led by the community benefit, tax compliance, and corporate marketing departments began the process of assessing the current health needs of the communities we serve for all BSWH hospitals. Truven Health Analytics was engaged to help collect and analyze the data for this process and to compile a final report made publicly available in June of 2016.
BSWH owns and operates multiple individual licensed hospital facilities serving the residents of North and Central Texas. Certain of these hospital facilities have overlapping communities and have collaborated to conduct a joint community health needs assessment. This joint community health needs assessment applies to the following BSWH hospital facilities:
Baylor Scott & White Medical Center – Round Rock
Baylor Scott & White Medical Center – Taylor
Baylor Scott & White Emergency Medical Center – Cedar Park
For the 2016 assessment, Baylor Scott & White Medical Center – Round Rock, Baylor Scott & White Medical Center – Taylor and Baylor Scott & White Emergency Medical Center – Cedar Park have defined their community to be the geographical area of Travis and Williamson counties. The community served was determined based on the counties that make up at least 75 percent of the hospital facilities’ inpatient and outpatient admissions over a period of the past 12 months. Once the counties were identified those facilities with overlapping counties of patient origin collaborated to provide a joint CHNA report in accordance with the Treasury regulations. All of the collaborating hospital facilities included in this joint CHNA report define their community, for purposes of the CHNA report, to be the same.
With the aid of Truven Health Analytics, we examined nearly 70 public health indicators and conducted a benchmark analysis of this data comparing the community to overall state of Texas and U.S. values. For a qualitative analysis, and in order to get input directly from the community, we conducted focus groups that included representation of minority, underserved and indigent populations’ needs and interviewed several key informants in the community that were community leaders and public health experts.
Needs were first identified when an indicator for the community served did not meet state benchmarks. An index of magnitude analysis was then conducted on all the indicators that did not meet state benchmarks to determine the degree of difference from benchmark in order to indicate the relative severity of the issue. The outcomes of this quantitative analysis were aligned with the qualitative findings of the community input sessions to bring forth a list of health needs in the community. These health needs were then
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classified into one of four quadrants within a health needs matrix; high data low qualitative, low data low qualitative, low data high qualitative, or high data high qualitative.
The matrix was reviewed by hospital and clinic leadership in a session to establish a list of significant needs and to prioritize them. The meeting was moderated by BSWH – Central Texas Director of Community Benefit and included an overview of the community demographics, summary of health data findings and an explanation of the quadrants of the health needs matrix.
Participants all agreed that the health needs indicated in the quadrant labeled “high qualitative, high quantitative” deserved the most attention, and there was discussion around which indicators from that quadrant should be identified as significant.
A dotmocracy1 voting method was employed to identify the significant needs, and then to prioritize those needs. Each participant voted for only 5 of the health needs identified in the matrix. The votes were tallied and priority needs were established by the highest number of votes and are displayed in order of number of votes received.
1. Chronic illness
2. Cancer
3. Primary care access
4. Mental health services
Also as part of the assessment process, we have distinguished both internal resources and community resources and facilities that may be available to address the significant needs in the community. They are identified in the body of this report and will be included in the formal implementation strategy to address needs identified in this assessment that will be approved and made publicly available by the 15th day of the 5th month following the end of the tax year.
An evaluation of the impact and effectiveness of interventions and activities outlined in the implementation strategy drafted after the 2013 assessment was also completed and is included in Appendix C of this document.
The prioritized list of significant health needs has been presented and approved by the hospital facilities’ governing body and the full assessment is available to the public at no cost for download on our website at BaylorScottandWhite.com/communityneeds.
This assessment and corresponding implementation strategies are intended to meet the requirements for community benefit planning and reporting as set forth in state and federal laws, including but not limited to: Texas Health and Safety Code Chapter 311 and Internal Revenue Code Section 501(r).
1 “Dotmocracy” is an established facilitation method used to describe voting with dot stickers, also known as “multi-voting”. In Dotmocracy participants vote on their favorite options using a limited number of stickers or marks with pens — dot stickers being the most common. This sticker voting approach is a form of cumulative voting.
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Community Health Needs Assessment Requirement
As a result of the Patient Protection and Affordable Care Act (PPACA), all tax-exempt organizations operating hospital facilities are required to assess the health needs of their community through a Community Health Needs Assessment (CHNA) once every three years. A CHNA is a written document developed for a hospital facility that defines the community served by the hospital facility; the process used to conduct the assessment including how the hospital took into account input from community members including those from public health department(s) and members or representatives of medically underserved, low-income, and minority populations; identification of any organizations with whom the hospital has worked on the assessment; and the significant health needs identified through the assessment process.
The written CHNA Report must include descriptions of the following:
The community served and how the community was determined
The process and methods used to conduct the assessment including sources and dates of the data and other information as well as the analytical methods applied to identify significant community health needs
How the organization took into account input from persons representing the broad interests of the community served by the hospital, including a description of when and how the hospital consulted with these persons or the organizations they represent
The prioritized community health needs identified through the CHNA as well as a description of the process and criteria used in prioritizing the identified significant needs
The existing health care facilities and other resources within the community available to meet the significant community health needs
An evaluation of the impact of any actions that were taken, since the hospital facility(s) most recent CHNA, to address the significant health needs identified in that last CHNA
PPACA also requires hospitals to adopt an Implementation Strategy to address prioritized community health needs identified through the assessment. An Implementation Strategy is a written plan that addresses each of the significant community health needs identified through the CHNA and is a separate but related document to the CHNA report.
The written Implementation Strategy must include the following:
List of the prioritized needs the hospital plans to address and the rationale for not addressing other significant health needs identified
Actions the hospital intends to take to address the chosen health needs
The anticipated impact of these actions and the plan to evaluate such impact (e.g. identify data sources that will be used to track the plan’s impact)
Identify programs and resources the hospital plans to commit to address the health needs
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Describe any planned collaboration between the hospital and other facilities or organizations in addressing the health needs
A CHNA is considered conducted in the taxable year that the written report of its findings,
as described above, is approved by the hospital’s governing body and made widely
available to the public. The Implementation Strategy is considered adopted on the date
it is approved by the governing body. Organizations must approve and make public their
Implementation Strategy by the 15th day of the 5th month following the end of the tax year.
CHNA compliance is reported on IRS Form 990, Schedule H.
This assessment is also intended to meet the requirements for community benefit
planning and reporting as set forth in the Texas Health and Safety Code Chapter 311
applicable to Texas nonprofit hospitals.
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Baylor Scott & White Health: Community Health Needs Assessment Overview,
Methodology and Approach
BSWH partnered with Truven Health Analytics (Truven Health) to complete a CHNA for the BSWH facilities.
Consultant Qualifications & Collaboration
Truven Health and its legacy companies have been delivering analytic tools, benchmarks, and strategic consulting services to the healthcare industry for over 50 years. Truven Health combines rich data analytics in demographics (including the Community Needs Index, developed with Catholic Healthcare West, now Dignity Health), planning, and disease prevalence estimates with experienced strategic consultants to deliver comprehensive and actionable Community Health Needs Assessments.
Defining the Community Served
BSWH owns and operates multiple individual licensed hospital facilities serving the residents of North and Central Texas. Certain of these hospital facilities have overlapping communities and have collaborated to conduct a joint community health needs assessment.
The community served definitions used in this current assessment differ from those used by the legacy Baylor Health Care System and the legacy Scott & White Healthcare in their 2013 CHNAs.
BSWH, has chosen a common methodology and approach to define the communities served for each of its facilities. BSWH identified the counties accounting for at least 75 percent of each facility’s total volume (based on the most recent 12 months of inpatient and outpatient data). Once the counties were identified, those facilities with overlapping counties of patient origin collaborated to produce a joint CHNA report, in accordance with the Treasury regulations. All of the collaborating hospital facilities included in this joint CHNA report define their community for purposes of the CHNA report to be the same.
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BSWH Community Health Needs Assessment Community Served Definition
For the 2016 assessment, the facilities have defined their community to be the geographical area of Travis and Williamson counties. The community served was determined based on the counties that make up at least 75 percent of the hospital’s inpatient and outpatient admissions.
BSWH Community Health Needs Assessment Map of Community Served
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2016 Community Health Needs Assessment
Assessment of Health Needs – Methodology and Data Sources
To assess the health needs of the community served, a quantitative and qualitative approach was taken. In addition to collecting data from a number of public and Truven Health proprietary sources, interviews and focus groups were conducted with individuals representing public health, community leaders/groups, public organizations, and other providers.
Quantitative Assessment of Health Needs
Quantitative data in the form of public health indicators were collected and analyzed to assess community health needs. Eight categories of seventy-nine indicators were collected and evaluated for the counties where data was available. The categories and indicators are included in the table below and the sources of these indicators can be found in Appendix A.
Population
High School Graduation Rate
High School Drop Outs
Some College
Births to Unmarried Women
Children in Poverty
Children in Single-Parent Households
Income Inequality
Poverty
Disability
Social Associations
Children Eligible for Free Lunch
Homicides
Violent Crime
Injury & Death
Heart Disease Death Rate
Overall Cancer Death Rate
Chronic Lower Respiratory Disease (CLRD) Death Rate
Stroke Death Rate
Infant Mortality
Child Mortality
Premature Death
Motor Vehicle Crash Mortality Rate
Mental Health
Mental Health Providers
Poor Mental Health Days
Prevention
Diabetic Screening
Mammography Screening
Flu Vaccine 65+
Health Outcomes
Poor or Fair Health
Average Number of Poor Physical Unhealthy Days in Past Month
Cancer (all causes) Incidence
Breast Cancer
Colon Cancer
Lung Cancer
Prostate Cancer
Diabetes
Stroke
Arthritis
Alzheimer’s/ Dementia
Atrial Fibrillation
COPD
Kidney Disease
Depression
Heart Failure
Hyperlipidemia
Heart Disease
Schizophrenia
Osteoporosis
HIV Prevalence
Prenatal Care
Smoking During Pregnancy
Low Birth Rate
Very Low Birth Rate
Preterm Births
Health Behaviors
Obesity
Childhood Obesity
Physical Inactivity
No Exercise
Adult Smoking
Excessive Drinking
Teen Birth Rate
Sexually Transmitted Infections
Alcohol Impaired Driving Deaths
Drug Poisoning Deaths
Access to Care
Uninsured
Uninsured Children (<17)
Could Not See a Doctor Due to Cost
Other Primary Care Providers
Dentists
Preventable Hospital Stays
Affordability of Healthcare
Healthcare Costs
Environment
Limited Access to Healthy Foods
Food Insecurity
Food Environment Index
Access to Exercise Opportunities
Air Quality/ Pollution
Drinking Water
Housing
Commute/ Long
Commute/ Alone
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2016 Community Health Needs Assessment
In order to determine which public health indicators demonstrate a community health need, a benchmark analysis was conducted for each indicator collected for the community served. Benchmark health indicators collected included (when available); overall US values, state of Texas values, and goal setting benchmarks such as Healthy People 2020 and/or County Health Rankings Best Performer values.
Health Indicator Benchmark Analysis
Example
According the America’s Health Rankings, Texas ranks 34th out of the 50 states. The health status of Texas compared to other states in the nation identifies many opportunities to impact health within local communities even for those communities that rank highly within the state. Therefore, the benchmark for the community served was set to the state value. Needs are identified when one or more of the indicators for the community served do not meet state benchmarks. An index of magnitude analysis was then conducted on those indicators that did not meet state benchmarks in order to understand to what degree they differ from benchmark in order to understand their relative severity of need.
The outcomes of the quantitative data analysis were then compared to the qualitative data findings.
121.6
148.6
189.8
0
25
50
75
100
125
150
175
200
225
250
0
25
50
75
100
125
150
175
200
225
250
US State Community
Indicator Value State Benchmark US Benchmark
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2016 Community Health Needs Assessment
Qualitative Assessment of Health Needs (Community Input)
In addition to analyzing quantitative data, a focus group with forty (40) participants, as well as eight (8) key informant interviews, were conducted September through November 2015 in order to take into account the input of persons representing the broad interests of the community served. The focus groups and interviews were conducted to solicit feedback from leaders and representatives who serve the community and have insight into community needs.
The focus group is designed to familiarize participants with the CHNA process and gain a better understanding of priority health needs from the community’s perspective. Focus groups were formatted for individual as well as small group feedback and also helped identify other community organizations already addressing health needs in the community.
Truven Health also conducted key informant interviews for the community served. The interviews were designed to help understand and gain insight into how participants feel about the general health status of the community and the various drivers contributing to health issues.
In order to qualitatively assess the health needs for the community, participation was solicited from at least one state, local, tribal, or regional governmental public health department (or equivalent department or agency) with knowledge, information, or expertise relevant to the health needs of the community, as well as individuals or organizations serving and/or representing the interests of medically underserved, low-income and minority populations in the community.
In order to ensure the input received also represented the broad interests of the community served, participation was also sought from community leaders/groups, public health organizations, other healthcare organizations and other healthcare providers (including physicians).
In addition to soliciting input from public health and various interests of the community, hospitals are also required to take into consideration written input received on their most recently conducted CHNA and subsequent implementation strategies. The facilities have an active portal on the website (CHNA.sw.org) where the assessment has been made available asking for public comment or feedback on the report findings. To date we have not received such written input but continue to welcome feedback from the community.
Input collected from the participants during the interviews and focus groups were organized into themes around community needs and compared to the quantitative data findings.
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2016 Community Health Needs Assessment
Methodology for Defining Community Need
Quantitative and qualitative data were analyzed and displayed as a health needs matrix to help identify the most significant community health needs. Below is the matrix for the community served by the BSWH facilities in this community.
The upper right quadrant of the matrix is where the qualitative data (interview and focus group feedback) and quantitative data (health indicators) converge.
Source: Truven Health Analytics, 2016
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Information Gaps
The majority of public health indicators are only available at the county level and in Texas health indicators are not available for every county due to variation in population density. In evaluating data for entire counties versus more localized data, it was difficult to understand the health needs for specific population pockets within a county. It can also be challenging to tailor programs to address community health needs as placement, and access to those programs in one part of the county may or may not actually impact the population who truly need the service. Truven Health supplemented health indicator data with Truven Health’s ZIP code estimates to assist in identifying specific populations within a community where health needs may be greater.
Existing Resources to Address Health Needs
Part of the assessment process included gathering input on community resources potentially available to address the significant health needs identified through the CHNA. A description of these resources is provided in Appendix B.
Prioritizing Community Health Needs
The prioritization of community health needs identified through the assessment was based on the weight of quantitative and qualitative data obtained when assessing the community. A thorough description of the process can be found in the “Prioritizing Community Health Needs” section of the assessment.
Evaluation of Implementation Strategy Impact
As part of the current assessment, BSWH conducted an evaluation of the implementation strategies adopted as part of the 2013 CHNAs. In 2013, Baylor Scott & White Medical Center - Round Rock, Baylor Scott & White Medical Center - Taylor and Baylor Scott & White Emergency Medical Center - Cedar Park chose to address the following identified needs:
Obesity
Breast cancer incidence rate
Diabetes
Implementation strategies were put into place in 2013 to address the above needs. Those strategies have been evaluated as to their effectiveness and impact. Details for that evaluation can be found in Appendix C.
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Baylor Scott & White Health Community Health Needs Assessment
Demographic and Socioeconomic Summary
According to population statistics, the community served was fairly representative of Texas overall. The projected population growth rate by 2020 and median income will be higher than the state and national benchmarks. The community served has lower socioeconomic barriers when compared to the state, specifically in Williamson County.
Demographic and Socioeconomic Comparison: Community Served and State/US Benchmarks
The population of the community served is expected to grow over 9% (152,000 people) by 2020. The 9% population growth is higher compared to the state growth rate of 7%
Source: Truven Health Analytics / The Nielsen Company, 2015
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2016 Community Health Needs Assessment
and the national growth rate of 4%. The ZIP Codes expected to experience the most growth in five years:
78732 Austin – 15.7%
78738 Austin – 15.1%
78747 Austin – 14.5%
78754 Austin – 15.3%
78634 Hutto - 14.6%
The sixty-five plus age cohort was the fastest growing at 33%, and is expected to increase by nearly 50,000 seniors over the next five years. Growth in this population will likely contribute to an increase in healthcare utilization as the population continues to age. Moreover, those from 45 to 64 years of age are projected to grow by nearly 58,000 individuals, which will also contribute to an increase in the utilization of healthcare.
Population by Age Cohort
2015 Total Population 5 Year Projected Population Growth Rate
Diversity in the community will increase as minority populations are expected to grow the fastest. The majority of citizens resided in Travis County (69%). Also, Travis County was slightly more diverse than Williamson County due to a lower proportion of residents being identified as white. Within the community served, one-third of the population was Hispanic with Travis County being 35% Hispanic and Williamson County being 24% Hispanic. The Hispanic population in Williamson County is expected to grow more quickly than that of Travis County. Overall, faster growth is expected among the Hispanic population compared to the non-Hispanic population.
With the exception of the Caucasian population, all races are expected to exceed a 10% growth rate over the next 5 years. The Asian / Pacific Islanders and multi-racial populations are expected to experience significant growth over the next 5 which will increase the population by 182,000 people. The African American population in Williamson County is expected to grow at twice the rate of Travis County. Total population
Source: Truven Health Analytics / The Nielsen Company, 2015
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2016 Community Health Needs Assessment
Source: Truven Health Analytics / The Nielsen Company, 2015
can be analyzed by race or by Hispanic ethnicity. The graphs below display the community’s total population breakdown by race (including all ethnicities) and also by ethnicity (including all races).
Population by Race
2015 Total Population 5 Year Projected Population Growth Rate
Population by Hispanic Ethnicity
2015 Total Population 5 Year Projected Population Growth Rate
The median household income for the community served was $62,071. Sixty-four percent (64%) of the community was commercially insured. The population purchasing insurance through the health insurance exchange marketplace is expected to increase 65% by 2020. Within the community, up to 7% of the population are expected to purchase
Source: Truven Health Analytics / The Nielsen Company, 2015
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2016 Community Health Needs Assessment
insurance on the exchanges by 2020. Over the next 5 years, Medicaid enrollment is projected to remain flat. Medicare and dual eligible enrollment will increase more in Travis County. Both counties are expected to experience a minimal decline in the number of uninsured individuals.
2015 Estimated Distribution of Covered Lives by Insurance Category
Estimated Covered Lives and Projected Growth by Insurance Category
Source: Truven Health Analytics, 2015
Source: Truven Health Analytics, 2015
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2016 Community Health Needs Assessment
2015 Estimated Uninsured Lives by ZIP Code
The community includes thirteen (13) Health Professional Shortage Areas and two (2) Medically Underserved Areas as designated by the U.S. Department of Health and Human Services Health Resources Services Administration.2 Appendix D includes the details on each of these designations.
Health Professional Shortage Areas and Medically Underserved Areas and Populations
The Truven Health Community Need Index (CNI) is a statistical approach to identifying
health needs in a community. The CNI takes into account vital socio-economic factors
(income, cultural, education, insurance and housing) about a community to generate a
CNI score for every populated ZIP code in the United States. The CNI is strongly linked
to variations in community healthcare needs and is a strong indicator of a community’s
2 U.S. Department of Health and Human Services, Health Resources and Services Administration, 2016
Source: Truven Health Analytics, 2015
Medically
Underserved
Area/Population
(MUA/P)
COUNTY
Dental
Health
Mental
Health
Primary
Care
TOTAL
HPSA
TOTAL
MUA/P
Travis County 2 2 3 7 1
Williamson County 2 2 2 6 1
TOTAL 4 4 5 13 2
Health Professional Shortage Area
(HPSA)
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2016 Community Health Needs Assessment
demand for various healthcare services. The CNI score by ZIP code identifies specific
areas within a community where healthcare needs may be greater.
Overall, the community served was slightly higher than the U.S. CNI. However, there were portions of the community that identified significant health needs due to barriers to health. Georgetown, Bartlett, and Taylor in northeast Williamson County had the highest CNIs. Manor, Del Valle and portions of Austin were identified as having the greatest health needs. The community had an overall CNI Score of 3.5.
2015 Community Need Index by ZIP Code
Source: Truven Health Analytics, 2015
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2016 Community Health Needs Assessment
Public Health Indicators
Public health indicators were collected and analyzed to assess community health needs. Sixty-nine indicators were evaluated for the community served. For each health indicator, a comparison was made between the most recently available community data and benchmarks for the same/similar indicator. Benchmarks were based on available data and included the United States and the State of Texas. Health needs were identified where the community indicators did not meet the State of Texas comparative benchmark. The indicators that did not meet the state benchmark for this community include the following:
Category Indicator
Access to care Amount of price-adjusted Medicare reimbursements per enrollee
Access to care Ratio of population to one non-physician primary care provider
Environment Food Insecure Households (percent)
Environment Severe housing problems (percent of households)
Environment Driving alone to work (percent of workforce)
Environment Long commute - driving alone (percent of workers who commute by car)
Health behaviors Adults Engaging in Binge Drinking During the Past 30 Days (percent)
Health behaviors Driving deaths with alcohol involvement (percent)
Health behaviors Number of drug poisoning deaths (per 100,000)
Health behaviors Sexually Transmitted Infection Incidence Rate (per 100,000)
Health outcomes Female Breast Cancer Incidence
Health outcomes Prostate Cancer Incidence (per 100,000)
Health outcomes Atrial Fibrillation: Medicare Population (percent)
Health outcomes Depression: Medicare Population (percent)
Health outcomes Hyperlipidemia: Medicare Population (percent)
Health outcomes Schizophrenia and Other Psychotic Disorders: Medicare Population (percent)
Health outcomes Osteoporosis: Medicare Population (percent)
Health outcomes HIV Prevalence
Health outcomes Pediatric Asthma Admission Risk-Adjusted-Rate (per 100,000)
Health outcomes Pediatric Perforated Appendix Admission Risk-Adjusted-Rate (per 100 Admissions for Appendicitis)
Health outcomes Adult Perforated Appendix Admission Risk-Adjusted-Rate (per 100 Admissions for Appendicitis)
Health outcomes Low Birth Weight Rate (per 100 births)
Mental health Ratio of population to one mental health provider.
Population High School Graduation Rate
Population Social associations (membership associations per 10,000 population)
Population Percentage of children enrolled in public schools that are eligible for free lunch
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2016 Community Health Needs Assessment
Truven Health Community Data
Truven Health Analytics supplemented the publically available data with estimates of localized disease prevalence of heart disease and cancer as well as emergency department visit estimates.
Unsurprisingly, Truven Health Heart Disease Estimates identified hypertension as the most prevalent heart disease diagnoses. The city of Austin accounted for two-thirds of the total cases for each heart disease type in the community served. The following cities accounted for less than 10% of heart disease cases for each individual illness:
Round Rock, 8%
Georgetown, 7%
Pflugerville, 5%
Cedar Park, 4%
Leander, 4%
There were 320,000 cases of hypertension in the community; this was more than all other heart disease cases combined.
2015 Estimated Heart Disease Cases
Note: Prevalence cannot be aggregated across heart disease categories due to co-morbidity between heart disease types. Source: Truven Health Analytics, 2015
Disease Type
Travis
County
Williamson
County
Total
Community
ARRHYTHMIAS 40,315 16,759 57,074
CONGESTIVE HEART FAILURE 15,119 6,874 21,994
HYPERTENSION 226,370 93,742 320,113
ISCHEMIC HEART DISEASE 33,456 14,159 47,615
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Truven Health’s 2015 Cancer Incidence Estimates projected the greatest growth rates for bladder, kidney, pancreatic, thyroid, and uterine corpus cancers in the community. Breast, prostate, lung, and colorectal cancers continued to be the most prevalent cancer types. Incidence rates for the majority of cancers were higher than the state.
2015 Estimated New Cancer Cases
New Cases and Projected Growth by Cancer Type
Source: Truven Health Analytics, 2015
Source: Truven Health Analytics, 2015
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2016 Community Health Needs Assessment
Outpatient emergency department visits are those which are treated and released and therefore do not result in an inpatient admission. Truven Health estimated outpatient emergency department visits to increase 12% in the community over the next five years with a 24% growth in emergent visits alone.
Non-emergent outpatient ED visits are lower acuity visits that present in the ED but can be treated in other more appropriate and less intensive outpatient settings. Non-emergent ED visits can be an indication that there are systematic issues with access to primary care or managing chronic conditions. There will be an increase of 5% in non-emergent visits in the community served over the next 5 years.
Emergent and Non-Emergent ED Visits
Emergent and Non-Emergent ED Visits
Source: Truven Health Analytics, 2015
Source: Truven Health Analytics, 2015
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2016 Community Health Needs Assessment
Interviews & Focus Groups
In the interview sessions, the participants were asked what factors contribute to the current health status of the community. The factors contributing to this perceived health status include chronic disease rates, socioeconomic and health disparities, health education, and healthy community.
For the community served, the top five health needs identified in the interview process include:
1. Prevention (vaccines and smoking cessation) 2. Cultural sensitivity 3. Expanding programs (preventing services for the uninsured, environmental health) 4. Health education (palliative & hospice care, health literacy) 5. Community health and wellness (access to healthy food, crime and violence,
environment, dental care)
Barriers to good healthcare in this community include access to care issues, limited mental / behavioral health services, lack of specialty care, and the need for health education. The following populations were identified as vulnerable groups that will need special attention when addressing health needs:
Minorities
Lower socioeconomic status
Immigrants
Undocumented
Hispanic teens
Disabled elderly
Focus group participants were asked what factors contribute to the current health status of the community. Discussions focused on the growth of the community, community health and wellness, lack of public transportation, public health education, access to healthcare, having basic life needs met and cultural and language differences. The discussions focused on significant differences that existed between the urban and rural populations and how these differences impacted the community’s healthcare challenges.
Access was a top priority for all breakout groups. There were not enough healthcare resources, which included specialists, primary care physicians, dental services, multi-lingual care givers and senior resources, to meet the needs of the growing community. Public transportation was not available in the rural areas, and it had limited availability in the urban areas. An inadequate number of sidewalks was also an issue for both locations which added additional burden to the transportation issues in the community served. High rates of uninsured residents impacted the availability of affordable healthcare options. Cultural barriers accompanied by linguistic isolation also contributed to the community’s ability to access care.
The need for the community to focus on health and wellness was apparent in the focus group discussions. Environmental concerns such as the use of pesticides and reported air and water pollution were discussed; moreover, the risk environmental hazards placed
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2016 Community Health Needs Assessment
on health and the burden placed on the management of chronic disease impacted the community served. Health literacy and the awareness of the impact that healthy living had on physical well-being was lacking. The communication and education processes within the community were fragmented; therefore, information regarding programs and services focusing on healthy living were not disseminated throughout the community.
The stigma that surrounded mental health conditions impacted the cultural acceptance of those suffering from such illnesses. Limited mental health resources and services placed a burden on the community due to the lack of access to care. Services for depression, suicide, senior dementia, drug and substance abuse, general counseling, and long term monitoring and management are needed in the community served.
Lifestyle modifications in support of chronic disease management and prevention was also identified as a health need. The focus group identified the significance of diabetes and obesity and how they relate to chronic disease. With this being said, the community must prevent these conditions in an effort to remain healthy and free from chronic disease.
The focus groups identified the following top health needs:
Chronic disease
o Management of those with chronic conditions
o Prevention, including lifestyle modification
Obesity
Mental /behavioral health
Senior health
Health literacy
Access to care
o Cost of care/insurance
o Transportation
o Rural communities
Access to a healthy environment
Community resources were identified by the groups to address the top needs identified. Appendix B includes the list of existing community resources identified by the participants.
The interview and focus group participants and the populations they serve for this community are documented in the following table.
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2016 Community Health Needs Assessment
Community
Leaders/ GroupsOther Providers
Austin Interfaith
(Interview)
LI, MP
Texas A&M Agrilife
Extension Services
(Interview)
LI
Texas A&M College
of Medicine
(Focus Group)
MU, CD
Foundation
Communities
(Focus Group)
LI
Gardner Chiropractic:
Family and Wellness
Center
(Focus Group)
CD
St. Davids Foundation
(Interview)
MU
Travis County Public
Health Department,
Health and Human
Services Department
(Interview)
PH
Texas Health and
Human Services
Commission
(Focus Group)
PH
Round Rock ISD
(Focus Group)
MU, LI, CD, MP
Valence Health
(Focus Group)
MU, LI
American Heart
Association
(Focus Group)
MU, LI, CD, MP
University of Texas
School of Public
Health
(Interview)
Williamson County
and Cities Health
District
(Focus Group)
PH, LI, CD, MP
Hutto ISD
(Focus Group)
MU, LI, CD, MP
Texas NeuroRehab
Center
(Focus Group)
CD
Bike Hutto
(Focus Group)
It's Time Texas
(Focus Group)
PH
Williamson County
HealthCare Link
(Focus Group)
PH
Lone Star Circle of
Care
(Focus Group)
MU, LI, CD, MP
LifeSteps Council on
Alcohol and Drugs
(Focus Group)
MU, LI
Catholic Charities of
Central TX
(Interview)
MU, LI, MP
Georgetown ISD
(Focus Group)
CD
Williamson-Burnett
County Opportunities
(WBCO)
(Focus Group)
PH
WCCHD
(Focus Group)
MU, LI
Williamson County
EMS
(Focus Group)
MU
Central Health
(Interview)
MU, LI
Leander ISD
(Focus Group)
Williamson Counties
and Cities Health
District (WCCHD)
(Focus Group)
PH
Southwestern
University
(Focus Group)
WBCO
(Focus Group)
MU, LI
Smith&Nephew
(Focus Group)
MU, LI, CD
Texas Department of
State Health Services
(Interview & Focus
Group)
PH
FRIDAY & ADAPT
(Focus Group)
Texas A&M Health
Science Center
Preventative Medicine
(Focus Group)
Literacy Council of
Williamson County
(Focus Group)
MU, LI
Asian Chamber of
Commerce
(Interview)
MP
Taylor ISD
(Focus Group)
CD
Public and Other Organizations
Focus Group and Key Informant Interview Participants
Represents Public
Health
Represents Medically
Underserved
Populations
Represents Low
Income Populations
Represents Populations
with Chronic Disease
Needs
Represents Minority
Populations
PH MU LI CD MP
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2016 Community Health Needs Assessment
Health Needs Matrix
Both the quantitative data and qualitative data were analyzed and assembled into a Health Needs Matrix in order to help identify the most significant community health needs. Below is the matrix for the community served the BSWH facilities.
Source: Truven Health Analytics, 2016
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2016 Community Health Needs Assessment
Prioritizing Community Health Needs
In order to identify and prioritize the significant needs of the community, the hospital facility established a comprehensive method of taking into account all available relevant data including community input. First, specific needs were pinpointed when an indicator for the community served did not meet state benchmarks. Then an index of magnitude analysis was conducted on all those indicators to determine the degree of difference from the benchmark in order to indicate the relative severity of the issue. The outcomes of this quantitative analysis were aligned with the qualitative findings of the community input sessions to bring forth a list of health needs in the community. These health needs were then classified into one of four quadrants within a health needs matrix; high data low qualitative, low data low qualitative, low data high qualitative, or high data high qualitative. The matrix was reviewed on February 8, 2016 by members of Baylor Scott & White Medical Center - Round Rock, Baylor Scott & White Medical Center - Taylor and Baylor Scott & White Emergency Center Cedar Park hospital and clinic leadership in a session to establish a list of significant needs and to prioritize them. The meeting was moderated by BSWH – Central Texas Director of Community Benefit and included an overview of the community demographics, summary of health data findings, and an explanation of the quadrants of the health needs matrix.
Session participants included:
President – Round Rock Region Vice President Clinic Operations Director, Project Management and Community Development
Regional Marketing Manager Vice President Hospital
Operations
Participants all agreed that the health needs indicated in the quadrant labeled “high qualitative, high quantitative” deserved the most attention, and there was discussion around which indicators from that quadrant should be identified as significant. A dotmocracy3 voting method was employed to identify the significant needs, and then to prioritize those needs. Each participant voted for only 5 of the health needs identified in the matrix. The votes were tallied and priority needs were established by the highest number of votes and are displayed in order of number of votes received.
1. Chronic illness
2. Cancer
3. Primary care access
4. Mental health services
3 “Dotmocracy” is an established facilitation method used to describe voting with dot stickers, also known as “multi-voting”. In Dotmocracy participants vote on their favorite options using a limited number of stickers or marks with pens — dot stickers being the most common. This sticker voting approach is a form of cumulative voting.
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2016 Community Health Needs Assessment
The significant needs were prioritized based on the severity of each need as it pertains to the state benchmark, value the community places on the need, and prevalence of the needs within the community.
Description of Significant Health Needs
Chronic Illness
A chronic illness or disease is a disease lasting 3 months or more, by the definition of the U.S. National Center for Health Statistics. Chronic diseases generally cannot be prevented by vaccines or cured by medication, nor do they just disappear. Health damaging behaviors - particularly tobacco use, lack of physical activity, and poor eating habits - are major contributors to the leading chronic diseases.4
The management and prevention of chronic diseases was identified as a leading health need in the community according to the focus group and interview participants. Specifically, the community identified the lack of public education to create awareness of chronic diseases and the factors that contribute, such as obesity, cardiac health and diabetes. The group noted the prevalence of obesity in children seeming to outpace that of obesity in adults. Growth of the community has impacted its health, especially as it pertains to chronic conditions. Urbanization has led to unhealthy diets due to the increasing availability of fast food options. The participants believed lifestyle modifications would need to be addressed in order to manage chronic disease in the community. Health education and assistance with managing chronic illnesses in all populations were common themes in the community discussions. In addition, the group specifically mentioned high rates of obesity, cardiac health and diabetes in the community.
According to the Centers for Medicare and Medicaid Services (CMS), a greater proportion of Williamson County Medicare recipients (47%) had hyperlipidemia compared to the state (45%) (Travis County was better than the state benchmark at 42%).5 Hyperlipidemia is elevated blood lipid levels such as cholesterol and triglycerides and is associated with heart disease and stroke. Both counties have slightly higher rates of atrial fibrillation as well. In Travis County 7.5%, and in Williamson County 7.2%, of Medicare recipients have atrial fibrillation compared to a state value of 7.0%.6 Hypertension and valvular heart disease are risk factors for atrial fibrillation. The proportion of osteoporosis is also slightly higher than the state in Travis County (7.5% compared to 7.0%).7
Cancer
Addressing the prevalence of all cancer types was identified as a need by the community input sessions. According to the National Cancer Institute’s State Cancer Profiles, this community’s female breast cancer incidence was 120 cases per 100,000 people in Travis
4 http://www.medicinenet.com 5 CMS, 2012 Percentage of Medicare FFS Beneficiaries with hyperlipidemia 6 CMS, 2012 Percentage of Medicare FFS Beneficiaries with atrial fibrillation 7 CMS, 2012 Percentage of Medicare FFS Beneficiaries with osteoporosis
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2016 Community Health Needs Assessment
County and 121 cases per 100,000 in Williamson County. Both Travis and Williamson counties were higher than the state value of 113 cases.8 Breast cancer was an identified need in 2013, hospital leaders agreed it remained to be a need but also cancers of all types need to be an area of focus as well. Of the cancer rates analyzed, the Williamson County prostate cancer incidence rate also compares (slightly) unfavorably to the state benchmark falling just above the state incidence rate of 115.7 cases per 100,000 people with a rate of 115.9 cases.9 Overall, the state of Texas has a cancer incidence rate of 418 per 100,000 people for all cancer types and both counties are favorable compared to the state on this measure. Travis County has a cancer incidence rate per 100,000 of 393 and Williamson County has a rate of 403.10
Primary Care Access
Barriers to accessing health care such as the cost of doctor visits/insurance, lack of transportation, and lack of health care infrastructure in outlying (more rural) areas were mentioned frequently in the community input sessions. Participants acknowledged the socioeconomic divide between urban/suburban and rural areas present challenges regarding access to healthcare services, specifically the increase in the disparity of access and quality of care between these areas of the community. Individuals living in rural areas often had no personal transportation and did not have public transportation. This provided challenges for these individuals to attend healthcare appointments. Cultural attitudes and beliefs also prevented some residents from seeking immediate care for an illness. Additionally, the lack of bilingual / multilingual resources impacted access to educational opportunities and community support. Uninsured patients and those covered by Medicaid encountered long physician appointment wait times; in some cases, patients could not get an appointment for up to a year. The cost to purchase insurance or pay out of pocket for health care is a significant barrier for those who are un/underinsured. Certain areas also encountered access issues due to a shortage of primary care physicians. Non-physician primary care providers, such as nurse practitioners or physician assistants are one way to provide access to primary care at a lower cost. Health care costs in Williamson County are above the state average as measured by Medicare reimbursements.11 The Centers for Medicare and Medicaid Services (CMS) identified that there was one non-physician primary care provider for every 2,264 residents in Williamson County. This was fewer providers per population than the 1,893 residents per non-physician primary care provider for the state as a whole.9 Travis County was better than the state benchmark for both measures.
8 National Cancer Institute, State Cancer Profiles, 2008-2012 average annual incidence per 100,000 people, female breast cancer (age-adjusted) 9 National Cancer Institute, State Cancer Profiles, 2008-2012 average annual incidence per 100,000 people, male prostate cancer (age-adjusted) 10 National Cancer Institute, State Cancer Profiles, 2008-2012 average annual incidence per 100,000 people, all cancer sites (age-adjusted) 11 Dartmouth Atlas of Health Care, 2012 Amount of price-adjusted Medicare reimbursements per enrollee
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2016 Community Health Needs Assessment
Mental Health Services
The number of residents to one mental health provider was 1,101 in Williamson County compared to 1,034 in Texas. Travis County was lower than the state value with 449 residents per mental health provider.12 CMS reports that 4.3% of the Medicare population in Travis County had been diagnosed with schizophrenia and other psychotic disorders; this is slightly higher than the Texas (3.6%).13
Mental Health was identified as a priority through the key informant interviews and focus group. Specifically needed was access to mental healthcare services to address issues such as depression, suicide, drug and substance abuse and tobacco usage. The need for education on the basics of mental health and counseling services was brought up by community members. Finally, the need to address the stigma associated with mental illness was identified due to the influence in often has on an individual’s decision to seek treatment.
Summary
BSWH conducted its Community Health Needs Assessments beginning July 2015 to identify and begin addressing the health needs of the communities they serve. Using both qualitative community feedback as well as publically available and proprietary health indicators, BSWH was able to identify and prioritize community health needs for their healthcare system. With the goal of improving the health of the community, implementation plans with specific tactics and time frames will be developed for the health needs BSWH has chosen to address for the community served.
12 CMS NPI file, 2014 Ratio of population to one mental health provider 13 CMS, 2012 Percentage of Medicare FFS Beneficiaries
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2016 Community Health Needs Assessment
Appendix A: Key Health Indicator Sources
Key Health Indicator Sources
CMS Chronic condition Data Warehouse (CCW) Center for Public Policy Priorities/ Texas Education Agency
National Center for HIV/AIDS, Viral Hepatitis, STD and TB Prevention
Texas Education Agency
Texas Department of state Health Services 2015 County Health Rankings
National Vital Statistics System US Census Small Area Income and Poverty Estimates (SAIPE)
CDC Wonder mortality data Compressed Mortality File (CMF)
American Community Survey
Fatality Analysis Reporting System (FARS) Bureau of Labor Statistics
Small Area Health Insurance Estimates County Business Patterns
Dartmouth Atlas of Health Care National Center for Education Statistics
Area Health Resource File/ American Medical Association
National Center for Health Statistics
CMS, National Provider Identification File Uniform Crime Reporting, Federal Bureau of Investigation
Feeding America Behavioral Risk Factor Surveillance System (BRFSS)
USDA Food Environment Atlas National Cancer Institute
Safe Drinking Water Information System CDC Diabetes Interactive Atlas
Comprehensive Housing Affordability Strategy (CHAS)
CMS
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2016 Community Health Needs Assessment
Appendix B: Community Resources Identified to Potentially Address Significant
Health Needs
Resources Identified via Community Input
American Diabetes Association
Central Health Policy Council
Community based youth athletics
Farmers Market
Any Baby Can Chamber of Commerce Community Care Collaborative / City Health District
Free Clinics
Austin Community College
Chiropractors Community EMS Grocery stores (healthy foods)
Baca Center (senior and community center)
Churches - Ministry Alliance
Community Gardens Head Start
Baylor Scott & White Health
City based infrastructure available
Community Paramedics Health Clinic (e.g. CVS, Walgreens, Urgent Care)
Behavioral Health Task Force
City Health District / FreeNet
Community Partnerships H-E-B Grocery Stores
Blue Bonnet Clay Madsen County Health Department
Higher education and medical schools in the community
Capital Idea Clinics DSRIP (Delivery System Reform Incentive Payment)
Hospitals and clinics located in community
Caring Place Colleges and Universities
Employers: large, locally based (e.g. Dell, ERCOT)
Independent School District (ISD) Alliance
Central Health Collation on Mental Health
Community Advancement Network (CAN)
Faith based programs Leander Independent School District
Local Organizations Philanthropy Solid school systems Veterans Administration
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2016 Community Health Needs Assessment
Lone Star Circle of Care Recreation centers St. David's Foundation WIC Program
Marketing and advertisement
Retirement communities STARRY mobile outreach for children
WilCo Wellness Alliance
Meals on Wheels Round Rock Service Center
Strong non-profit community
Williamson Counties & Cities Health District (WCCHD)
Parks and Recreation School Nurses Texas Mobile Dentistry YMCA
Partners in Austin Transforming Health (PATH)
Social services resources
United Way
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2016 Community Health Needs Assessment
Community Healthcare Facilities14
Hospitals – Twenty-eight (28) hospitals serving the community
Facility Name System Type Street Address City State ZIP
Cedar Park Regional Medical Center
Ascension Health ST 1401 MEDICAL PARKWAY
CEDAR PARK
TX 78613
Central Texas Rehabilitation Hospital
Ascension Health LT 700 W 45TH STREET AUSTIN TX 78751
Dell Children's Medical Center
Ascension Health KID 4900 MUELLER BLVD AUSTIN TX 78723
Seton Medical Center Austin
Ascension Health ST 1201 WEST 38TH STREET
AUSTIN TX 78705
Seton Medical Center Williamson
Ascension Health ST 201 SETON PARKWAY ROUND ROCK
TX 78665
Seton Northwest Hospital Ascension Health ST 11113 RESEARCH BOULEVARD
AUSTIN TX 78759
University Medical Center At Brackenridge
Ascension Health ST 601 EAST FIFTEENTH STREET
AUSTIN TX 78701
Baylor Scott & White Emergency Medical Center Cedar Park
Baylor Scott & White
ST 900 EAST WHITESTONE BLVD
CEDAR PARK
TX 78613
Baylor Scott & White Medical Center - Round Rock
Baylor Scott & White
ST 300 UNIVERSITY BLVD ROUND ROCK
TX 78665
Baylor Scott & White Medical Center - Taylor
Baylor Scott & White
ST 305 MALLARD LANE TAYLOR TX 76574
Cornerstone Hospital Austin
Cornerstone Healthcare Group
LT 4207 BURNET ROAD AUSTIN TX 78756
Cornerstone Hospital Austin - Round Rock
Cornerstone Healthcare Group
LT 4681 COLLEGE PARK DRIVE
ROUND ROCK
TX 78665
Lakeway Regional Medical Center
Freestanding ST 100 MEDICAL PARKWAY
AUSTIN TX 78738
The Hospital At Westlake Medical Center
Freestanding ST 5656 BEE CAVES ROAD STE M-302
AUSTIN TX 78746
HealthSouth Rehabilitation Hospital Of Austin
HealthSouth LT 1215 RED RIVER AUSTIN TX 78701
HealthSouth Rehabilitation Hospital Of Round Rock
HealthSouth LT 1400 HESTERS CROSSING
ROUND ROCK
TX 78681
14 Texas Department of State Health Services, 12/23/2015
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2016 Community Health Needs Assessment
Facility Name System Type Street Address City State ZIP
HealthSouth Rehabilitation Hospital Of South Austin
HealthSouth LT 330 WEST BEN WHITE BLVD
AUSTIN TX 78704
Heart Hospital Of Austin Hospital Corporation of America
ST 3801 NORTH LAMAR AUSTIN TX 78756
North Austin Medical Center
Hospital Corporation of America
ST 12221 MOPAC EXPRESSWAY NORTH
AUSTIN TX 78758
Round Rock Medical Center
Hospital Corporation of America
ST 2400 ROUND ROCK AVENUE
ROUND ROCK
TX 78681
St David's Georgetown Hospital
Hospital Corporation of America
ST 2000 SCENIC DRIVE GEORGETOWN
TX 78626
St David's Medical Center Hospital Corporation of America
ST 919 EAST 32ND STREET
AUSTIN TX 78705
St David's Rehabilitation Hospital
Hospital Corporation of America
ST 1005 EAST 32ND STREET
AUSTIN TX 78705
St David's South Austin Medical Center
Hospital Corporation of America
ST 901 WEST BEN WHITE BOULEVARD
AUSTIN TX 78704
Arise Austin Medical Center
Surgery Partners ST 3003 BEE CAVE ROAD
AUSTIN TX 78746
Northwest Hills Surgical Hospital
Surgical Care Affiliates
ST 6818 AUSTIN CENTER BOULEVARD
AUSTIN TX 78731
Texas Neurorehab Center Universal Health Services
PSY 1106 WEST DITTMAR BUILDING 9
AUSTIN TX 78745
Vibra Rehabilitation Hospital Of Lake Travis
Vibra Healthcare LT 2000 MEDICAL DRIVE LAKEWAY TX 78734
*Type: ST=short-term; LT=long-term, PSY=psychiatric, KID = pediatric
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2016 Community Health Needs Assessment
Free-Standing Emergency Departments
Facility Name Street Address City State ZIP
Austin Emergency Center 4015 SOUTH LAMAR AUSTIN TX 78704
Austin Emergency Center 3563 FAR WEST BOULEVARD
AUSTIN TX 78731
Austin Emergency Center Anderson Mill 13435 US HIGHWAY 183 N SUITE 311
AUSTIN TX 78750
Cedar Park Emergency Center 3620 WHITESTONE BLVD EAST
CEDAR PARK TX 78613
First Choice Emergency Room 15100 FM ROAD 1825 PFLUGERVILLE TX 78660
First Choice Emergency Room 10407 JOLLYVILLE ROAD AUSTIN TX 78759
First Choice Emergency Room 9312 BRODIE LANE AUSTIN TX 78748
First Choice Emergency Room 1501 FM 685 PFLUGERVILLE TX 78660
First Choice Emergency Room 2105 E PALM VALLEY BLVD ROUND ROCK TX 78665
Five Star ER 1700 ROUND ROCK AVE ROUND ROCK TX 78681
Five Star ER 8721 MANCHACA AUSTIN TX 78749
Five Star ER 21315 N SH 130 BLDG 4 PFLUGERVILLE TX 78660
Neighbors Emergency Center 12701 RR 620 N AUSTIN TX 78750
Neighbors Emergency Center (Mueller) 1801 E 51ST STREET (BLDG H)
AUSTIN TX 78723
Oncall Emergency Center Circle C 5701 W SLAUGHTER LANE BLDG G
AUSTIN TX 78749
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2016 Community Health Needs Assessment
Psychiatric Facilities
Facility Name Street Address City State ZIP
Austin Lakes Hospital 1025 EAST 32ND STREET AUSTIN TX 78705
Austin Oaks Hospital 1407 WEST STASSNEY LANE AUSTIN TX 78745
Cross Creek Hospital 8402 CROSS PARK DRIVE AUSTIN TX 78754
Georgetown Behavioral Health Institute LLC 3101 S AUSTIN AVE GEORGETOWN TX 78626
Rock Springs 700 SOUTHEAST INNER LOOP GEORGETOWN TX 78626
Seton Shoal Creek Hospital 3501 MILLS AVENUE AUSTIN TX 78731
Texas Neurorehab Center 1106 WEST DITTMAR BUILDING 1 & 15 AUSTIN TX 78745
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2016 Community Health Needs Assessment
Appendix C: Evaluation of Implementation Strategy Impact
Baylor Scott & White Medical Center – Round Rock FY2014-FY2016 Implementation Evaluation
Significant Need: Obesity
Strategy #1: Engage the community in regular activities that promote being active and making healthy choices
hosting monthly Walk with a Doc programs in local parks
provide cooking demonstrations, diet and nutrition information and medical experts to
local media to address obesity and prevention methods
Provide blood pressure and glucose screenings at health fairs throughout the community
on request
Strategy #2: Increase community education around personal benefits to achieving
and maintaining a healthy weight and lifestyle
support community efforts targeting obesity through financial and in kind contributions,
participate or host regular health fair events to share information on chronic illnesses
related to being overweight as well as steps to correct bad habits
Offer providers as medical experts at community health events, organizational meetings
and to the media when requested
Successful strategies and activities.
Partially successful strategies. Ideas good but either funding
or staffing prohibited proper execution.
Unsuccessful strategies and activities. Were unable to
implement
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2016 Community Health Needs Assessment
Outcomes Community Health Education - Diabetes
BSWH provides diabetes education programs and presentations open to the public or for a
specific group in need to educate the community about the signs and symptoms of diabetes
and how to prevent diabetes from happening.
Persons Served: 257
Community Benefit Expenses: $14,847
Community Health Education - Heart
Heart disease is the leading cause of death in our communities as well as at a national
level. Screenings and education assist in early detection and treatment.
Persons Served: 538
Community Benefit Expenses: $3,041
Community Health Education – General Wellness
BSWH consistently looks for opportunities to educate the community on health issues to
support our mission and vision. The programs and services that fall into this category
extend beyond patient care activities and include services directed to both individuals and
larger populations in the community. They include such things as educational information
about preventive health care, lectures, or presentations held by BSWH physicians and staff
about health related topics like understanding various conditions and diseases, when to
seek treatment, and the treatment options available.
Persons Served: 4,435
Community Benefit Expenses: $42,410
Community Health Education – In Schools
BSWH recognizes the importance of teaching about making healthy living choices starting
at an early age. Programs and services are geared towards students K-12.
Persons Served: 1,253
Community Benefit Expenses: $1,690
For Women For Life
Regular health exams and tests can help find problems before they start. They also can
help find problems early, when the chances for treatment and cure are better. Through For
Women For Life the Hospital provides health services, screenings, and treatments, assisting
women in taking steps that help their chances for living a longer, healthier life. This annual
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2016 Community Health Needs Assessment
event for women focusing on proactive health care including preventive health screenings,
seminars and healthy lifestyle information.
Persons Served: 52
Community Benefit Expenses: $6,621
It’s a Guy Thing
Regular health exams and tests can help find problems before they start. They also can
help find problems early, when the chances for treatment and cure are better. Through It’s
a Guy Thing the Hospital provides health services, screenings, and treatments, assisting
women in taking steps that help their chances for living a longer, healthier life. This annual
event for women focusing on proactive health care including preventive health screenings,
seminars and healthy lifestyle information.
Persons Served: 30
Community Benefit Expenses: $13,286
Financial Donation: Community Health Improvement
BSWH often donates funds to local charitable, not for profit organizations whose efforts to
improve community health align with the identified health needs in our community. We do
so to support their efforts to improve the overall health of the community through education,
prevention, health advocacy, or disease management education.
Persons Served: 4,659
Community Benefit Expenses: $132,172
Health Fairs
BSWH regularly participates in health fairs all over the communities we serve in order to
provide access to educational materials that will help impact healthy lifestyle habits.
Persons Served: 32,457
Community Benefit Expenses: $61,234
Health Screenings
BSWH offers screenings throughout the year to assist in the prevention and early
identification of potential disease states. Some screenings are provided on a one-time
basis or as a special event in the community and are available to those who are under
insured, medically underserved or for the broader community.
Persons Served: 3,020
Community Benefit Expenses: $75,379
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2016 Community Health Needs Assessment
Health Screenings – Diabetes
BSWH regularly administers diabetes risk assessment tests, glucose screenings and one on
one education and counseling when needed for events both on site and out in the
community.
Persons Served: 98
Community Benefit Expenses: $1,508
Por Tu Familia
Presented by BSWH, Por tu Familia, or “for your family”, is the signature comprehensive
diabetes prevention and management program of the American Diabetes Association’s
Latino initiatives. It is a comprehensive program developed for and targeted to Latinos. It is
geared towards people who have been diagnosed with diabetes or pre-diabetes, caregivers
of people with diabetes, as well as anyone who believes they might be at risk.
Diabetes is an urgent health problem in the Latino community as their rates of diabetes are
almost double those of non-Latino whites. Getting information to the community about the
seriousness of diabetes, its risk factors and those who may be at risk and ways to help
manage the disease is essential. According to the American Diabetes Association, many
Latinos feel guilty spending time and money on personal health and feel selfish putting their
own health care ahead of their families’ needs, when in truth, the opposite should be true.
Persons Served: 14
Community Benefit Expenses: $5,611
Walk With a Doc
BSWH hosts monthly walk sessions at San Gabriel Park. Community members are invited
to join a provider for a 2-mile walk and brief health lecture.
Persons Served: 684
Community Benefit Expenses: $19,413
Wellness Programs: Community Based
BSWH offers free and/or reduced cost services and programs geared towards enhancing
the well-being of individuals in the community.
Persons Served: 768
Community Benefit Expenses: $8,801
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2016 Community Health Needs Assessment
Subtotals For: Obesity
Number of Programs: 13 Persons Served: 48,266 Net Community
Benefit: $386,013
Significant Need: Cancer
Strategy #1: Engage a targeted population in specific activities to provide education
on prevention, early detection and treatment of breast cancer
Host or provide support to support groups for people living with breast cancer
throughout the community
Increase participation in community health fairs and provide medical experts to provide
information on breast health
Partner with local municipalities during breast cancer awareness month to offer “group
screening nights” which include annual mammograms
Outcomes Community Health Education – Cancer
BSWH supplies information on breast health to organizations and at events across the
community. Information includes proper screening guidelines and how to access services to
reduce the incidence of late stage cancer going undetected.
Persons Served: 177
Community Benefit Expense: $1,417
For Women For Life
Regular health exams and tests can help find problems before they start. They also can
help find problems early, when the chances for treatment and cure are better. Through For
Women For Life the Hospital provides health services, screenings, and treatments, assisting
women in taking steps that help their chances for living a longer, healthier life. This annual
event for women focusing on proactive health care including preventive health screenings,
seminars and healthy lifestyle information.
Persons Served: 52
Community Benefit Expenses: $6,621
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2016 Community Health Needs Assessment
Health Screenings - Breast
BSWH hosted a Mammo-Mixer for the employees of the cities of Round Rock and
Georgetown to assist in the prevention and early identification of breast cancer.
Persons Served: 22
Community Benefit Expenses: $772
Support Groups
BSWH provides regular support group services for patients and their families that are
specific to a disease or social concern including breast cancer.
Persons Served: 174
Community Benefit Expenses: $3,584
Subtotals For: Breast Cancer
Number of Programs: 4 Persons Served: 425 Net Community Benefit:
$12,394
Total Number of Programs Addressing Needs: 17
Total Persons Served: 48,691
Total Net Community Benefit: $398,407
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2016 Community Health Needs Assessment
Baylor Scott & White Medical Center – Taylor FY2014-FY2016 Implementation Evaluation
Prioritized Need: Diabetes
Strategy #1: Engage targeted population in specific activities to provide education on
prevention and treatment of diabetes
Planned activities include: monthly support groups, special educational events at community
locations, health screenings, and identifying community partners with which to collaborate.
Successful strategy and activities
Outcomes Diabetes Education
BSWH provides diabetes education seminars and presentations open to the public or for a
specific group in need to educate the community about the signs and symptoms of diabetes
and how to prevent diabetes from happening with intent to lower hospitalization rates due to
the disease.
Persons Served: 152
Community Benefit Expense: $284
Diabetes Support Group
BSWH provides support group services for patients, family members and community
members to give education, social and emotional support to those affected by diabetes.
Successful strategies and activities.
Partially successful strategies. Ideas good but either funding
or staffing prohibited proper execution.
Unsuccessful strategies and activities. Were unable to
implement
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2016 Community Health Needs Assessment
Persons Served: 129
Community Benefit Expense: $3,214
Community Health Education
BSWH consistently looks for opportunities to educate the community on health issues to
support our mission and vision. The programs and services that fall into this category
extend beyond patient care activities and include services directed to both individuals and
larger populations in the community. They include such things as educational information
about preventive health care, lectures, or presentations held by BSWH physicians and staff
about health related topics like understanding various conditions and diseases, when to
seek treatment, and the treatment options available.
Persons Served: 1,641
Community Benefit Expense: $5,307
Donations to Health Improvement Activities
BSWH donates funds to local charitable, not for profit organizations whose efforts to
improve community health align with the identified health needs in our community. We do
so to support their efforts to improve the overall health of the community through education,
prevention, health advocacy, or disease management education. Funds that go to
improving the health infrastructure of our community are counted after subtracting the fair
market value of participation by employees or the organization.
Persons Served: unknown
Community Benefit Expense: $2,500
Balance Food and Fitness Program at Taylor ISD
Due to the high rate of juvenile diabetes at Taylor ISD schools, BSWH formed a partnership
with the after school program to create a program that provides education on proper eating
and exercise.
Persons Served: 150
Community Benefit Expense $1,940
Subtotals For: Diabetes
Number of Programs: 4 Persons Served: 1,772 Net Community
Benefit: $13,245
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2016 Community Health Needs Assessment
Prioritized Need: Obesity
Strategy #1: Engage the community in regular activities that promote being active
and making healthy choices
Successful strategy and activities.
Strategy #2: Increase community education around personal benefits to achieving
and maintaining a healthy weight and lifestyle
Planned activities include hosting regular exercise programs, supporting community efforts
that target obesity through financial donations and in kind services, participate in or host
regular health fairs providing information on diet and nutrition, offer blood pressure and BMI
testing at community events, maintain web content that can be accessed for health topics
and tips.
Successful strategy and activities.
Community Health Education
BSWH consistently looks for opportunities to educate the community on health issues to
support our mission and vision. The programs and services that fall into this category
extend beyond patient care activities and include services directed to both individuals and
larger populations in the community. They include such things as educational information
about preventive health care, lectures, or presentations held by BSWH physicians and staff
about health related topics like understanding various conditions and diseases, when to
seek treatment, and the treatment options available.
Persons Served: 1,641
Community Benefit Expense: $5,307
Donations to Health Improvement Activities
BSWH donates funds to local charitable, not for profit organizations whose efforts to
improve community health align with the identified health needs in our community. We do
so to support their efforts to improve the overall health of the community through education,
prevention, health advocacy, or disease management education. Funds that go to
improving the health infrastructure of our community are counted after subtracting the fair
market value of participation by employees or the organization.
Persons Served: unknown
Community Benefit Expense: $2,500
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2016 Community Health Needs Assessment
Health Fairs
BSWH regularly participates in health fairs all over the communities we serve in order to
provide access to educational materials that will help impact healthy lifestyle habits.
Persons Served: 1,126
Community Benefit Expense: $6,496
Health Screenings
BSWH offers screenings throughout the year to assist in the prevention and early
identification of potential disease states. Some screenings are provided on a one-time
basis or as a special event in the community and are available to those who are under
insured, medically underserved or for the broader community.
Persons Served: 308
Community Benefit Expense: $3,635
Heart Disease Education
Heart disease is the leading cause of death in our communities as well as at a national
level. Screenings and education assist in early detection and treatment and is also a
common concern for men and women who are overweight or obese.
Persons Served: 300
Community Benefit Expense: $2,915
Community Wellness/Exercise Programs
BSWH offers free and/or reduced cost services and programs geared towards enhancing
the well-being of individuals in the community. Most of these exercise classes are held at a
local senior center and are free to all community members.
Persons Served: 780
Community Benefit Expense: $3,389
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2016 Community Health Needs Assessment
Subtotals For: Obesity
Number of Programs: 6 Persons Served: 4,155 Net Community Benefit: $26,182
Total Number of Programs Addressing Needs: 8
Total Persons Served: 6,077
Total Net Community Benefit: $39,427
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2016 Community Health Needs Assessment
Baylor Scott & White Emergency Medical Center – Cedar Park FY2014-FY2016 Implementation Evaluation
Significant Need: Obesity
Strategy #1: Increase community awareness of the health risks and diseases
associated with obesity and being overweight
Participate in at least 2 community health fairs and n prevention of illness related to
being overweight
Increase efforts to provide awareness education to the community regarding early
recognition of behaviors or health indicators that lead to being overweight
supply medical providers as topic experts to share information with the public
Strategy #2: Educate and engage the community in regular activities promoting
health and making healthy lifestyle choices
Provide annual flu vaccination clinic
Participate in at least to BSWH sponsored community walks
Provide financial support to community efforts targeting obesity
Successful strategies and activities.
Partially successful strategies. Ideas good but either funding
or staffing prohibited proper execution.
Unsuccessful strategies and activities. Were unable to
implement
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2016 Community Health Needs Assessment
Outcomes Financial Donation: Community Health Improvement
BSWH often donates funds to local charitable, not for profit organizations whose efforts to
improve community health align with the identified health needs in our community. We do
so to support their efforts to improve the overall health of the community through education,
prevention, health advocacy, or disease management education.
Persons Served: 2,000
Community Benefit Expense: $1,500
Health Fairs
BSWH regularly participates in health fairs all over the communities we serve in order to
provide access to educational materials that will help impact healthy lifestyle habits.
Persons Served: 4,897
Community Benefit Expenses: $25,820
HealthSpeak
Free health seminars and lectures conducted by BSWH providers for community members
covering a wide range of conditions and diseases.
Persons Served: 171
Community Benefit Expenses: $7,886
Health Screenings
BSWH offers screenings throughout the year to assist in the prevention and early
identification of potential disease states. Some screenings are provided on a one-time basis
or as a special event in the community and are available to those who are under insured,
medically underserved or for the broader community.
Persons Served: unknown
Community Benefit Expenses: $127.24
Community Health Education – General Wellness
BSWH consistently looks for opportunities to educate the community on health issues to
support our mission and vision. The programs and services that fall into this category
extend beyond patient care activities and include services directed to both individuals and
larger populations in the community. They include such things as educational information
about preventive health care, lectures, or presentations held by BSWH physicians and staff
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2016 Community Health Needs Assessment
about health related topics like understanding various conditions and diseases, when to
seek treatment, and the treatment options available.
Persons Served: 1,543
Community Benefit Expenses: $1,890
Health Education in Schools
BSWH recognizes the importance of teaching about health and health professions to
students in our school systems. Programs and services in this category are geared towards
students K-12 and provide educational opportunities for students in the local ISD's to learn
about the importance of making healthy living choices starting at an early age.
Persons Served: 4,037
Community Benefit Expense: $865
Total Number of Programs Addressing Need: 6
Total Persons Served: 12,648
Total Net Community Benefit: $38,088
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2016 Community Health Needs Assessment
Appendix D: Federally Designated Health Professional Shortage Areas and Medically
Underserved Areas and Populations
Health Professional Shortage Areas (HPSA)15
County Name
HPSA ID HPSA Name HPSA Discipline Class
Designation Type
Travis County
14899948PB People's Community Clinic
Primary Care Comprehensive Health Center
Travis County
14899948OW Travis County Healthcare District/Dba Communitycar
Primary Care Comprehensive Health Center
Travis County
64899948MS People's Community Clinic
Dental Health Comprehensive Health Center
Travis County
64899948MM Travis County Healthcare District/Dba Communitycar
Dental Health Comprehensive Health Center
Travis County
74899948MR People's Community Clinic
Mental Health Comprehensive Health Center
Travis County
74899948MI Travis County Healthcare District/Dba Communitycar
Mental Health Comprehensive Health Center
Travis County
148999482F North West Service Area Primary Care HPSA Geographic
Williamson County
148999487E Lone Star Circle of Care Primary Care Comprehensive Health Center
Williamson County
64899948H7 Lone Star Circle of Care Dental Health Comprehensive Health Center
Williamson County
748999484B Lone Star Circle of Care Mental Health Comprehensive Health Center
Williamson County
14899948B8 Immigration and Customs Enforcement - Taylor
Primary Care Correctional Facility
Williamson County
64899948MD Immigration and Customs Enforcement - Taylor
Dental Health Correctional Facility
Williamson County
74899948M7 Immigration and Customs Enforcement - Taylor
Mental Health Correctional Facility
15 U.S. Department of Health and Human Services, Health Resources and Services Administration, 2016
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2016 Community Health Needs Assessment
Medically Underserved Areas and Populations (MUA/P)16
County Name
Service Area Name
MUA/P Source Identification Number
Designation Type
Travis County
Travis Service Area
3484 Medically Underserved Area
Williamson County
Williamson Service Area
3445 Medically Underserved Area
16 U.S. Department of Health and Human Services, Health Resources and Services Administration, 2016