community mediation maryland … · ladessa croucher jason daniel susan dugan-konka kim farrell...

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Community Mediation Maryland Research Citations Administrative Office of the Courts (2014). Impact of Alternative Dispute Resolution on Responsibility, Empowerment, Resolution, and Satisfaction with the Judiciary: Comparison of Self-Reported Outcomes in District Court Civil Cases. Administrative Office of the Courts (2015). What Works in Child Access Mediation: Effectiveness of Various Mediation Strategies on Immediate and Long Term Outcomes. Flower, S. (2014). Community Mediation Maryland Conflict Management Training Evaluation Summary. Flower, S. (2014). Community Mediation Maryland Prisoner Re-Entry Mediation Recidivism Analysis. http://re-entrymediation.org/ index.php/general-information/2014-evalution-results/ Staff Lorig CharkoudianExecutive Director Erricka BridgefordDirector of Training Hope BraveheartAmeriCorps Director Tracee FordDirector of Quality Development Leslie OversholserDevelopment Director Caroline CraginOffice Manager Income Contributions and Grants 267,625 Government Grants 644,097 Training and Research Contracts 71,094 Total $982,816 Expenses Addiction Recovery 31,484 AmeriCorps 470,247 Center Support 18,379 Family Mediation 57,238 General Operating 70,056 IEP Facilitation 48,786 Outreach & Public Education 16,816 Prisoner Re-Entry Mediation 152,385 Research 13,260 School Attendance Mediation 24,200 Training & Quality Assurance 44,100 Total $946,951 Board Michele Ennis, Chair Dave Bort, Vice Chair Jennifer Williams, Secretary Reco Collins, Treasurer Laura Dugan Patricia Ryan Tyler Smith Greg Warren Hannibal Kemerer Barry Klein Dianne Gilbert Heartfelt thank you to the hardworking Community Mediation Maryland Board Members who served between 7/1/2014 and 6/30/2015: Janet Kelly Susan Fisher Shane Mattingly Susan Rork Misty Fae Emmett Ward Community Mediation Maryland · 310 Tulip Avenue, Takoma Park, Maryland 20912 www.MDMediation.org · 301-270-9700 Community Mediation Maryland Short Term Process Long Term Impact Legislative Education Day 2015 VISION For every Maryland resident to have awareness of and access to affordable, high-quality community mediation services. MISSION CMM advances collaborative conflict resolution in Maryland through educating the public, providing training and quality assurance, conducting research, and creatively applying mediation to social challenges. 2015 Annual Report

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Page 1: Community Mediation Maryland … · Ladessa Croucher Jason Daniel Susan Dugan-Konka Kim Farrell Jill Feasley Michael Fisher Research Shows... Relationships Matter Mediation is a short

Community Mediation Maryland

Research Citations

Administrative Office of the Courts (2014). Impact of Alternative Dispute Resolution on Responsibility, Empowerment, Resolution,

and Satisfaction with the Judiciary: Comparison of Self-Reported Outcomes in District Court Civil Cases.

Administrative Office of the Courts (2015). What Works in Child Access Mediation: Effectiveness of Various Mediation Strategies on

Immediate and Long Term Outcomes.

Flower, S. (2014). Community Mediation Maryland Conflict Management Training Evaluation Summary.

Flower, S. (2014). Community Mediation Maryland Prisoner Re-Entry Mediation Recidivism Analysis. http://re-entrymediation.org/

index.php/general-information/2014-evalution-results/

Staff

Lorig Charkoudian– Executive Director

Erricka Bridgeford– Director of Training

Hope Braveheart– AmeriCorps Director

Tracee Ford– Director of Quality Development

Leslie Oversholser– Development Director

Caroline Cragin– Office Manager

Income Contributions and Grants 267,625

Government Grants 644,097

Training and Research Contracts 71,094

Total $982,816

Expenses

Addiction Recovery 31,484

AmeriCorps 470,247

Center Support 18,379

Family Mediation 57,238

General Operating 70,056

IEP Facilitation 48,786

Outreach & Public Education 16,816

Prisoner Re-Entry Mediation 152,385

Research 13,260

School Attendance Mediation 24,200

Training & Quality Assurance 44,100

Total $946,951

Board Michele Ennis, Chair Dave Bort, Vice Chair Jennifer Williams, Secretary Reco Collins, Treasurer Laura Dugan Patricia Ryan Tyler Smith Greg Warren Hannibal Kemerer Barry Klein Dianne Gilbert

Heartfelt thank you to the hardworking

Community Mediation Maryland Board

Members who served between 7/1/2014 and

6/30/2015:

Janet Kelly Susan Fisher Shane Mattingly Susan Rork Misty Fae Emmett Ward

Community Mediation Maryland · 310 Tulip Avenue, Takoma Park, Maryland 20912

www.MDMediation.org · 301-270-9700

Community Mediation Maryland

Short Term Process Long Term Impact

Legislative Education Day 2015

VISION

For every Maryland resident to have awareness of and access to affordable,

high-quality community mediation services.

MISSION

CMM advances collaborative conflict resolution in Maryland through educating

the public, providing training and quality assurance, conducting research, and

creatively applying mediation to social challenges.

2015 Annual Report

Page 2: Community Mediation Maryland … · Ladessa Croucher Jason Daniel Susan Dugan-Konka Kim Farrell Jill Feasley Michael Fisher Research Shows... Relationships Matter Mediation is a short

Research Shows... Relationships Matter

Mediation is a short term interv ention with a long term impact!

Reducing Recidivism

When inmates are able to use prisoner

re-entry mediation with their family

members or other important people before

their release, they are more likely to be

home with their families after release. Using

re-entry mediation decreased their

likelihood of arrest, conviction, and future

incarceration, when compared with their

peers who did not receive the service. Even

after just one mediation, the chance of

re-incarceration goes down by 10%; it

further reduces another 7% for each

additional session.

Building Relationships

Research on District Court Day of Trial

Mediation found that using mediation

improved the relationships of participants,

and their attitudes towards each other,

3-6 months after the session, when

compared with cases that used the normal

court process.

Agreements That Work

Research on Day of Trial cases

found that mediated agreements

work. When participants

developed their own agreement

through mediation, they were only

half as likely to return to court for

an enforcement action, compared

to participants whose

verdict was imposed by court

processes.

CMM Executive Director Lorig Charkoudian introduces

State Senator Jamie Raskin at the 10th Annual Gala

Thank You For Your Support Caroline Harmon-Darrow Susan & Peter Kahn Harold Kessler Freda Kirkham John Lorenz JoAnne Mabury Logan Peter McGowan Leslie Overholser Dusty & Vicki Rhoades John Rosicky Brian St. Clair Christopher Sanders &

Hannah Temple Robert R. Scholtz Living

Trust Rebecca Snyder Tim Stranges Jennifer Troy Magdeleine Vandal Sherrye Walker Vicki Warren Anne Worthington Mary Yancy

$200-$499

David Brandon Nisha Charkoudian Chesapeke Labs/ Grozinger Deron Charkoudian Sandy Darrow Susan Fisher Shawn Flower Richard & Alice Isaacman Cynthia Jurrius Barry Klein Katrina Oprisko Faye Pines Mary Rogers Patricia Ryan Lawrence Siu Bob Silcox Burton Taylor

$500-$999

Dave Bort Hope Braveheart Dianne Gilbert Caroline Hadley Hannibal Kemerer Travelers Community

Connections

$1,000+ Laura Dugan Mary Edwards Matthew Rogers Bob Scholz

In-Kind Gifts Addie Blevins, Pink Pixie

Press Cornell Anderson Dave Bort Erricka Bridgeford Hope Braveheart Bethel Charkoudian Lorig Charkoudian Brandon Mohr, Crabcake Factory Restaurant Carroll County Community

Mediation Center Community Mediation

Prince Georges County Kate Cullen & Martin Krantz Reco Collins Laura Dugan Michele Ennis Rachel Fisher Susan Fisher Tracee Ford Dianne Gilbert Greenan Jewelers Gretchen Hanson

Caroline Harmon-Darrow Steve Harmon Kate Horton Hugs & Stitches Crochet &

Knit for Charity Laura Humphries Carrie Kelly Janet Kelly Hannibal Kemerer Tyler and Alexis Keyworth Martin Krantz & Kate Cullen Barry Klein Law Offices of Shane

Mattingly Mountainside Community

Mediation Center Lynn Lee Sharon Lipford Elizabeth Meadows Mid-Shore Mediation Center Elizabeth Morse Sue Myers Dave Nemazie North Sails Annapolis John & Leslie Overholser Patriot Cruises Elaine Phillips for St. Mary's

County

Beth Remesch Vicki Rhoades Repeat Performance Rise Up Coffee Kathy Rockefeller Susan Rork Jonathan & Jill Rosenthal Patricia Ryan Salisbury University Sea Gull

Century Smoke Shack Ribs Catering Carolyn Stilwell Strathmore Sue Myers for St. Mary's

County Third Eye Comics Nancy Turner Michael Vardoulakis Lauren Waesche Greg Warren Washington County Community Mediation Center Jim Weber Jennifer Williams Woodhall Vineyard & Wine

Cellars

Page 3: Community Mediation Maryland … · Ladessa Croucher Jason Daniel Susan Dugan-Konka Kim Farrell Jill Feasley Michael Fisher Research Shows... Relationships Matter Mediation is a short

Thank You For Your Support $25,000 Bob Barker Company Foundation

$27,436 Governors Office of Crime Control & Prevention: Byrne Memorial

Justice Assistance Grant

$48,000 Maryland State Department of Education (MSDE)

$64,297 Maryland Judiciary Department of Family Administration

$150,000 Department of Public Safety and Correctional Services (DPSCS)

$240,000 Maryland Judiciary’s Mediation and Conflict Resolution Office (MACRO)

$255,600 Corporation for National and Community Service / Maryland Governor’s

Office of Service & Volunteerism

Up to $49

Robert Azbell Christie Bell Abraham Bonowitz Aileen Boyd Erricka Bridgeford Franca Brilliant Galanda Bryan Jacqueline Burson Joy Campbell Michaun Carney Isabel Cassen James Failor Mary Ferris Andrea Goldman Merrell Hahn & Barbara Ferris Hahn Abigail Horton David & Nancy Hutchins Wendy Jason Nakisha Jones Rhea Kennedy Elva Krohn Stephanie Lazarus Michael Lichtenberg Eileen Martin David Mawn

Kathleen Meagher Tom Mellies David Michael Ralph Moore Robin Moore Katrina Ositelu Carrie Plymire Jeffrey Pugh Katherine Quinn Patrick Riley Christopher Rose Patricia Ross Carolyn Stilwell Anita Thornton Keesha Wallace Erika Washington Heather Watkins Dick White Kate Wolfson Susan Yates

$50-$99

Gordon Barnett Anne Belota Joann Blewett Pamela & Martin

Brubaker

Andrew Burkowske Meredith Cabe Arax Charkoudian Kenar Charkoudian Lorig Charkoudian Rocco Casagrande & Kate

Rhudy Lawrence Comegys Catherine Cullen Nathelia Davenport Cindy Faucette Tracee Ford Susan Gauvey Lucy Gillespie Leslie Gross Toby Guerin Stacey Gurian-Sherman Shantay Guy Stephen Harmon Philip Holmes Michael Hunter Tim Johnson Steven & Meredith Klepper Tom Lancaster Rod & Pat Layton Larue Lennon Florine McReady Anne Mychalus

David & Victoria Norwood Anne Pfitzer Richard Rhoades Anita Riley John Roberts Kathy Rockefeller Peter Rohman Barbara Soscia Deborah Taylor Megan Timms Eloise Ullman Rachel Wohl Jennifer Williams

$100-$199

Robert Anderson Chauna Brocht Howell Baum Clarence Brown Nida Christianson Ladessa Croucher Jason Daniel Susan Dugan-Konka Kim Farrell Jill Feasley Michael Fisher

Research Shows... Relationships Matter

Mediation is a short term interv ention with a long term impact!

Training as Treatment

Over the last several years,

CMM has been conducting

conflict resolution trainings

with individuals involved in

Drug Court in Baltimore City.

When individuals participate in

these trainings, they are 29%

less likely to be arrested,

compared to their peers who

did not take the training.

Participants also lasted longer

without an arrest than their

peers.

Listening Deeply

When mediators listen, reflect parents’ concerns, and ask for more information,

they can actually help parents involved in child custody cases to work together.

Research on mediator strategies used in child access mediation found that when

mediators reflected the concerns of parents with a focus on emotions, interests,

and topics, parents were more able to work together and to consider each

other’s perspective. The mediators’ reflecting strategies supported the parent’s

ability to work as a team, prioritizing their children’s needs, even several months

after the mediation session.

Training Director Erricka Bridgeford provides Train the Trainer

workshop to prepare volunteers for conflict resolution training in

elementary and middle schools throughout Maryland

Page 4: Community Mediation Maryland … · Ladessa Croucher Jason Daniel Susan Dugan-Konka Kim Farrell Jill Feasley Michael Fisher Research Shows... Relationships Matter Mediation is a short

Community Mediation Centers in Maryland FY 2015 Results

Train community members who reflect the community’s diversity with regard to age, race, gender, ethnicity, income and education to serve as volunteer mediators

Provide mediation services at no cost or on a sliding scale

Schedule mediations at a time and place convenient to the participants

Hold mediations in neighborhoods where disputes occur

Encourage early use of mediation to prevent violence or to reduce the need for court intervention, as well as provide mediation at any stage in a dispute

Mediate community-based disputes that come from referral sources including self-referrals, police, courts, community organizations, civic groups, religious institutions, government agencies and others

Educate community members about conflict resolution and mediation

Maintain high quality mediators by providing intensive, skills-based training, apprenticeships, continuing education and ongoing evaluation of volunteer mediators

Work with the community in governing community mediation programs in a manner that is based on collaborative problem solving among staff, volunteers and community members

Provide mediation, education, and potentially other conflict resolution processes to community members who reflect the community's diversity with regard to age, race, gender, ethnicity, income, education, and geographic location

Community Mediation Centers in Maryland conducted nearly

3,500 mediation sessions

CMM helped launch 2 new mediation centers

in Maryland, increasing access to

conflict resolution for people in those

counties

The Ten Point Model

Community Mediation Centers in Maryland FY 2015 Results

313 community members

participated in the Inclusive Basic

Mediation training and 382 volunteer mediators received

advanced training

Community Mediation Centers used

329 sites across the state to make

mediation accessible to all

Community Mediation Centers conducted over 9,000 hours of outreach to the public

encouraging the use of mediation for any and all disputes at any point in the dispute

Centers worked closely with 672 partner agencies to promote use of

mediation

14 volunteer mediators from

across the state became certified in the Inclusive Mediation Model

through CMM’s nationally recognized Performance Based

Evaluation process

Recognizing the Volunteer of the Year award recipients at the

10th Annual Gala

AmeriCorps members in front of the Community Mediation

Program mural in Baltimore