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Community NewsletterLewis-McChord Communities | April 2019
ResidentSatisfaction SurveyCover
Spouses Mixer page 3
Resident Handbookpage 5-6
Contact your District Office with questions and/or to update your e-mail.
We want your feedback...YOUR OPINION MATTERS!Please take 5 minutes to complete your survey electronically and you will be entered
for a chance to win...
• Weekly Prize: $100 Visa Gift Card• GRAND PRIZE: One Month FREE Rent Per 1000 Responses!!
Your Resident Satisfaction Survey measures how well Lincoln Military Housing is meeting your needs and expectations as our resident. Your feedback helps Lincoln Military Housing continue to provide you and your family with the exemplary service and communities you’ve come to expect.
The Resident Satisfaction Survey is Confidential
Featured Story
Resident Satisfaction Surveys are Coming to Your E-mail April 23rd!
Lewis Main District Office253-912-3460
Lewis West District Office253-912-3493
Lewis East District Office253-912-3485
Lewis North District Office253-912-3475
McChord District Office253-589-0523
In This IssueFeatured Story Three Step Process: How Can We Help?Living GreenCommunity Events
Spouse Mixer - April Spouse Mixer - May Maintenance TipsResident HandbookJBLM NewsCalendarCaught On Camera
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page 2
page 4
page 5-6
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page 7-8
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Location:• JBLM Main - Bldg. 5290 (12th
and Nevada, across from the JBLMMain Commissary)
• JBLM McChord Field - Bldg. 516(South Gate Rd., behind the BX &McChord Field Commissary
• JBLM Main - Tue - Sat 0730-1600
• JBLM-McChord Field 24/7Electronic drop off Mon - Sat 0730- 1600
District Trash Collection ScheduleHave your trash cans curbside by 5:30 AM on your designated day
Please Note: If your trash day falls on a holiday, pickup may be delayed by one business day
Monday: Evergreen, Madigan, New Hillside
Tuesday: Broadmoor, Davis Hill, Greenwood, Parkway
Wednesday: All McChord Field
Thursday: Beachwood, Beachwood II, Eagleview, Meriwether Landing
Friday: Clarkdale, Discovery Village, Hillside, Town Center
Centralized Garbage Container Service: • Tuesday: Parkway and Town Center• Friday: Parkway and Clarkdale
District Office Hours:Monday - 8:00 AM - 4:00 PMTuesday - 8:00 AM - 4:00 PMWednesday - 8:30 AM - 4:00 PMThursday - 8:00 AM - 4:00 PMFriday - 8:00 AM - 4:00 PMSaturday & Sunday Closed
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Important Numbers:
Roadside America: 888-895-1744Lincoln At Your Service: 888-578-4141
Living Green
Living Green Tips: Celebrating Earth
Earth Day was first celebrated in 1970 with 20 million Americans par-ticipating. Awareness of human impact on the environment has grown each year with more than 1 billion people in more than 180 countries around the world celebrating!
Whether you spend a day hiking in the mountains, soaking up the sun at the beach, enjoying the museums or heading to the desert for day of exploring, you can make a difference in the environment when you pick up trash along the way. Help celebrate Earth Day on April 22nd by doing your part to clean up after yourself or others when you are out enjoying your day, whatever you have planned.
• Head to www.earthday.org/takeaction/ and sign the Earth DayPledge to share your “Act of Green” and how you plan to make adifference for the environment. Also, you can learn more aboutending plastic pollution.
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• Closed all federal Holidays
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Community Events
Spouses Mixer: Herb GardenFor April
Please join us for:Earth Day Herb Garden
* This is a age restricted event. Must be an adult to attend * MUST BE A CURRENT RESIDENT TO PARTICIPATE! * To RSVP, please visit our Spouses Mixers Facebook page.
Date: Tuesday, April 16thTime: 6 - 9 pm
For more information please visit our Spouses Mixers Facebook page.
This is a free event, supplies will be provided.(While Supplies Last)
Spouses Mixer May: Land Of The Free Sign - LewisPlease join us for:
Land Of The Free Sign* This is a age restricted event. Must be an adult to attend * MUST BE A CURRENT RESIDENT TO PARTICIPATE! * To RSVP, please visit our Spouses Mixers Facebook page.
Date: Tuesday, May 21stTime: 6 - 9 pm
For more information please visit our Spouses Mixers Facebook page.
@LMCSpousesMixer
This is a free event, supplies will be provided.(While Supplies Last)
Spouses Mixer May: Land Of The Free Sign - McChordPlease join us for:
Land Of The Free Sign* This is a age restricted event. Must be an adult to attend * MUST BE A CURRENT RESIDENT TO PARTICIPATE! * To RSVP, please visit our Spouses Mixers Facebook page.
Date: Tuesday, May 28thTime: 6 - 9 pm
For more information please visit our Spouses Mixers Facebook page.
@LMCSpousesMixer
This is a free event, supplies will be provided.(While Supplies Last)
Maintenance Tips
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Residents can request maintenance ser-vice by one of the following methods: • Calling LMC (24) hour a day, (7) days a week local & toll free number (Preferred) 253.912.3500 or toll free at 888.578.4141.
• Informing a LMC staff member in the offices • Submitting the request on-line directly into Service Track on the internet. www.lincolnservicetrack.com (Routine Only Please)
Emergency Service Requests: Will be responded to the same day. • LMC will respond by phone or in person within 30 minutes of the call. • Emergency service requests consist of service issues where failure to correct deficiencies would constitute an immediate danger or health hazard to residents or threaten severe property damage.
Urgent Requests: • Will be responded to same day, within 4 hours. • Urgent: Urgent service requests consist of correcting failures that do not immediately endanger the residents or threaten property damage, but would soon inconvenience and affect the health and well-being of the residents.
Routine Requests: • Are scheduled at the convenience of the residents and are completed within 5 business days. • Routine service requests include maintenance or repair actions which do not meet the criteria of an emergency or urgent service work.
How to request maintenance service for your home.
Does your home have a needed repair? Do you have a suggestion or a concern? Lincoln Military Housing is committed to enriching the lives of military families through providing quality homes and vibrant communities. Your feedback is an important piece in helping us accomplish this goal and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion or concern and the process to escalate it, should that be necessary. Below is an outline of our easy Three-Step process for concerns and opportunities to provide feedback.
Step One Step Two Step Three
Three-Step Process for Resident Concerns
Identify the issue and contact Lincoln Military Housing:
Lincoln At Your Service24-HR Toll-Free Hotline: 888-578-4141LincolnServiceTrack.com
~ Lewis Main District Office | 253-912-3460~ Lewis West District Office | 253-912-3493~ Lewis East District Office | 253-912-3485~ Lewis North District Office | 253-912-3475~ McChord District Office | 253-589-0523
If the issue is incomplete contact Lincoln Military Housing:
General Management Office253-912-2111
If the issue is still unresolved contact:
Government Family Housing253-966-2888
How Can We Help? Family Housing Resolution Process
Resident Handbook RemindersParking / Traffic Control
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Parking/Traffic Control
To better accommodate our residents, we have implement-ed rules concerning parking. Your assigned parking is your carport, garage and your driveway. On street park-ing, if available is on a first come, first served basis in all Lewis-McChord Communities.
The street area directly in front of your home is not your exclusive parking area.
You may not use your parking area for storage of any kind.
Vehicles including motorcycles are not allowed to be parked on the grass, in front of dumpsters, or in any other area not appropriately marked for vehicle parking.
No one is allowed to park in a marked handicap space unless the legally required handicap insignia is displayed in the vehicle.
You may not park anywhere a No Parking Sign is installed.
You may not use any parking space to park a vehicle that is inoperable, leaks fluid onto the pavement, is unsightly, is a safety hazard, or has an expired license plate.
You may not use any parking space to perform vehicle maintenance or repair to include changing the oil.
If you violate any of these parking policies, your car may be towed without notice and at your expense.Visit your District Office for more information on parking spaces.
Recreational Vehicles
Recreational Vehicles
Recreational vehicles are not permitted to be stored within your neighborhood. Recreational vehicle parking lots are available through MWR. Please visit the JBLM website for more information.
For temporary passes for your recreational vehicle please visit your District Office for the process.
BBQ/ Fire Pits
If you wish to cook outdoors, Town Center residents please refer to your lease documents for limitations on grilling in your neighborhood.
Meriwether Landing/ Westcott Hill communities that have common BBQ/fire pit areas will need the cover to be re-placed once the fire pit has completely cooled. All Residents are responsible to remove all trash/debris to be ready for the next resident to use.
For all other communities, all BBQ grills must be used at least 15 feet from your home to prevent damage to the sid-ing. BBQ grills/fire pits are not to be used under overhangs, eaves in garages or carports.
Only commercially purchased above ground fire pits are allowed in family housing and must be used at least 15 feet from your home and within your own yard.
All communities need to properly store flammable materi-als, keep a fire extinguisher or water source readily available and supervise all fires by an adult until extinguished.
The burning of leaves, garbage and paper is strictly prohib-ited.
Landscaping
Landscaping services are currently included in your rent. On your lawn service day, you will need to ensure that your lawn is free of toys and personal belongings so the mowers can cut your grass. You can have one large non moveable item in your yard such as a swing set or trampoline. Please see your District Office for Outdoor Policies. The mowers will cut within two (2) feet of the item. You will be responsible to cut the grass under and the two (2) feet around the item.
You may choose to maintain your own lawn if desired. Contact your Community Office for a sign to put in your window.
If the home you live in has a fence either provided or installed by you, you are responsible for the maintenance of your yard.
All flowerbeds adjacent to your home are your responsibility to maintain weed-free. Failure to maintain may result in fines.
BBQ / Fire Pits and Landscaping
Landscaping
Resident Handbook Cont.
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Moving Out Pet Responsibilities
Pet droppings are odorous, unsightly, and a nui-sance. More importantly, they can be a health haz-ard, especially for children. Therefore, pets must be kept under control so they do not defecate on parade fields, playgrounds, troop formation areas, sidewalks/walkways, common areas, miniature playgrounds of the housing areas, and neighbors' yards. You will immediately clean up droppings when your pet defecates outside of your residence yard.
Droppings in your residence, including your yard, will be removed daily.
Pet owners are responsible for disposing of their pet's waste, whether the pet is on a leash or in a fenced area. A pet owner who does not properly dispose of his/her pet's waste will be subject to a fine of $25 for each offense plus $5 per day that the violation persists.
With the spring season comes heavy rain. If you have a pet that spends time in the fenced yard, make sure you are taking the best care possible of your four legged family member.
* Make sure your pet has shelter from the elements * Make sure your pet has food and water. * Bring your pet in when the weather is extreme.
We want you to enjoy our playground facilities. Only you, your occupants and guests are allowed to use the playground facilities.
You agree that you, your occupants and guests will avoid conduct that we deem inappropriate or dis-ruptive.
You, your occupants and guests assume all health risks and all risks of personal injury, death, prop-erty loss or other damages that may result from the use of the recreational facilities and release us from liability for injury or loss.
It may also be necessary to occasionally close facili-ties for maintenance.
Community Centers Playground Facilities
All Community Centers are for the use of residents of Lewis-McChord Communities exclusively. Any resident in good standing (i.e. no balance owing) of any community may reserve any Community Cen-ter for personal/social events if the center is avail-able at the desired time. All reservations require a security/cleaning deposit. (Restriction may apply)
A Community Center may be reserved for military functions such as FRG meetings, unit picnics, etc. on any available Mon-Thurs. No military functions will be scheduled on Fri-Sun. A housing resident will need to complete the reservation form and bring the security/cleaning deposit at the time the agreement is signed.
Please visit your District office for more information on reserving a center.
When it’s time to move out, we have a few simple requirements:
1) You must visit your District Office to complete a Notice to Vacate. At that time a pre-in-spection appointment will be made. You will also schedule the date and time of your final inspection which is the date and time you will turn over keys and walk away from the home. 2) You must provide us with a valid forward-ing address. 3) As required by your lease, you must leave your home in the same clean, undamaged and ready-to–rent condition as when you moved in, tak-ing ordinary wear and tear into account. Ordinary wear and tear would include such things as traffic wear across the carpet, but not burns or stains.
When you vacate your home, any personal property left in your home will be considered abandoned and may be disposed of, without liability to us, subject to applicable laws.
If we incur costs for cleaning and or repairing your home or for removing trash or other items left behind after you move out, we will pass those costs through to you.
JBLM News
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SPRING CLEANING & ACTIVITIES ON JOINT BASE LEWIS-MCCHORDBy Cathy Hamilton-Wissmer, Directorate of Public Works
It’s spring! The weather is warming up, time for spring cleaning, playing outside and starting the garden.A typical home contains dozens of products that can harm human health or the environment. Products used in cleaning, home improvement, automobile maintenance, lawn and garden care, hobbies, and many other tasks. Household cleaners should never be poured down the drain, on the ground, into storm sew-ers or thrown in the trash. It is not accepted at the Thrift stores or at the Recycling centers. As a resident of Joint Base Lewis-McChord, when you clean out your home, or get ready to move, you can dispose of cleaning products by bringing your household hazardous waste (HHW) to Building 1210, Mon-Thurs 1300-1600, Fri 1300-1500. Please call Environmental Services at 253-967-4786 with any questions on accept-able materials. For your safety and ours, please keep products in their original containers, and protect against spills during transportation.
There are many fun places to explore in the Pacific NW, including in your own JBLM backyard: • Morey Creek on McChord offers a small pond with interpretive signage. • McKay Marsh, across from the Lewis Army Museum, is a nice walk (2.1 miles) with an over look and a bridge over the pond. • Interested in birding? Join the monthly bird walk at Eagles Pride on the third Thursday of each month, year around, 0800-1200, rain or shine. Amateurs are welcome! Meet at the the Eagles Pride Driving Range Tee structure parking which is building #1514 (down the road from the Eagles Pride Club house (bldg. #1529) off Mounts Road, exit 116 off I-5. • Eat healthy, save money and get outside join the Community Garden, 4’x10’ garden plots are available. For rates and details: McChord at 253-982-2206, or Lewis North at Ride GO Lewis-McChord and celebrate the Earth
JBLM News
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Ride GO Lewis-McChord and celebrate the Earth By Cathy Hamilton-Wissmer
Celebrate Earth Day all year long by using alternative transportation to see the beautiful Pacific Northwest. You can leave your car at home on Joint Base Lewis-McChord and use the GO Transit shuttle to get appointments, save money and have the best parking spot around! 1. Save money on gas… Even short trips on JBLM burn gas and cost you money. GO Transit provides free rides around JBLM for the entire community. a. Tip: Try checking out a GO Bike from any locations around the installation. 2. Save money on parking… The cost of parking in areas of Olympia, Tacoma, and Seattle can add up quickly. Try taking an express bus with Sound Transit or Intercity Transit to avoid the cost of hourly parking. a. Tip: Two hours of parking near Seattle Cen-ter costs more than a Sound Transit bus there and back! Sound Transit multi-county fare: $3.75. Intercity Transit express bus fare: $3.00. 3. Save money on wear & tear on your vehi-cle… The cost of owning a vehicle includes the gas, insur-ance, and wear and tear on the vehicle. According to AAA, the average cost of driving a personal vehicle in 2017 was 56.46 cents per mile. That really adds up! Do you take trips around the region? Take an express bus with Sound Tran-sit or Intercity Transit. a. Tip: Make your commute more manageable by riding in a vanpool or carpool. Get started by filling out the JBLM vanpool/carpool request form online. b. Don’t forget to explore the Pacific Northwest more this year. You can explore the Pacific Northwest in new ways using public transportation.
Challenge yourself to continue saving money throughout the year and put those funds towards something more exciting than gasoline and vehicle maintenance. The less you drive the lower your costs will be, and the best part is that the results are immediate!Facebook.com/golewismcchord will keep you up-to-date on GO program changes and additional ways to save mon-ey on transportation this year. Keep in touch!
District Information
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District Information
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DISTRICT OFFICES
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LEWIS MAIN LEWIS NORTH MCCHORD FIELDLewis Main District Office
Broadmoor, Town Center and Clarkdale
BLDG 5133 - Lewis MainPhone: [email protected]
District Manager: Angela CardosaMaintenance Supervisor: Sean Ryan
McChord District Office
All McChord and Madigan
BLDG 3209 - McChord FieldPhone: [email protected]
District Manager: Amy VanPevenageMaintenance Supervisor: Joe Mavega
Lewis East District Office
Discovery Village, Evergreen and New Hillside
BLDG 60100A - Lewis MainPhone: [email protected]
District Manager: Lesley BonnellMaintenance Supervisor: Patrick Hecox
Lewis West District Office
Parkway, Davis Hill, Greenwood and Hillside
BLDG 5133 - Lewis MainPhone: [email protected]
District Manager: Lance ChapmanMaintenance Supervisor: Patrick Hecox
Lewis North District Office
Meriwether Landing, Beachwood North, Beachwood South and Eagleview
BLDG 10400 - Lewis NorthPhone: [email protected]
District Manager: Jessica FlansburgMaintenance Supervisor: Sean Ryan
Events CalendarLewis-McChord Communities / April 2019
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April Fools Day!
World Party Day!
Caramel Popcorn Day
National Siblings Day
Grilled Cheese
Sandwich Day
TAX DAY!!!!!Palm Sunday Good Friday Volunteer Recognition
Day
Easter Sunday Pig In A Blanket Day
Community Services
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join the conversationLike us on Facebook, find us on Twitter, look for us on Instagram and
Pinterest, you can even find us on snapchat.
Community Services Mission Statement
Our mission is to improve the quality of life for our military residents through
programs designed to strengthen personal connections between neighbors,
and to partner with like minded local organizations to support this goal.
Email:[email protected]
Office Hours: 8:00 AM - 4:00 PMClosed Saturday and Sunday
Community Services
Community Services Coordinator:Hope Schwickerath
Community Services Director: Marcia McDowell
Lincoln Military Housing is not responsible for information from other organizations published in this newsletter.
Caught On Camera - Resident BINGO!!