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Page 1: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

Community Survey2017

Page 2: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

How many responded?

We handed out

were returned.

surveys to citizens in Victoria and Esquimalt.

701

1,657

Page 3: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

Response rate (per 1000 residents)

1Calgary Police Service

1.3Vancouver Police Department

1.7Edmonton Police Services

1.9Regina Police Services

3.4Abbotsford Police Department

3.6Gatineau Police Services

7Victoria Police Department

Page 4: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

What are your concerns?

2014

2017

Page 5: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

Do you feel safe in your neighbourhood?

2014

2017

Day

96%

Day

97%

Night

83%

Night

74%

Day

94%

Day

95%

Night

64%

Night

63%

Page 6: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

What should our priorities be?

2014

How do you think we can achieve them?

Page 7: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

What should our priorities be?

2017

How do you think we can achieve them?

Page 8: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

Do you think crime has changed over the last five years?

2014Increased

56%Decreased Remained the same

22%18%

2017Increased

52%Decreased Remained the same

19%24%

Page 9: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

Have you been a victim of crime over the last five years?

2014 & 2017(unchanged)

Page 10: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“I feel safe and taken care of by VicPD”

2014Agree

14%Neutral

25%59%Disagree

2017Agree

4%Neutral

27%66%Disagree

Page 11: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“I feel safe and taken care of by VicPD”

2014Agree

9%Neutral

25%60%Disagree

2017Agree

5%Neutral

31%60%Disagree

Page 12: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

2014Agree

13%Neutral

30%54%Disagree

2017Agree

3%Neutral

27%68%Disagree

“I am proud of the service in my community”

Page 13: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

2014Agree

6%Neutral

22%65%Disagree

2017Agree

4%Neutral

30%61%Disagree

“I am proud of the service in my community”

Page 14: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

2014Agree

5%Neutral

8%87%Disagree

2017Agree

3%Neutral

7%88%Disagree

“I would feel comfortable talking to any VicPD officer”

Page 15: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

2014Agree

5%Neutral

6%87%Disagree

2017Agree

3%Neutral

6%90%Disagree

“I would feel comfortable talking to any VicPD officer”

Page 16: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“I feel officers are…”

2014

Agree

45%

Agree

49%

Disagree

11%

Disagree

11%

2017

Agree

46%

Agree

54%

Disagree

7%

Disagree

4%

1) Accountable

Page 17: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

2017

Agree

76%

Agree

80%

Disagree

1%

Disagree

1%

2014

Agree

80%

Agree

76%

Disagree

1%

Disagree

1%

“I feel officers are…”

2) Committed to their job

Page 18: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

2017

Agree

79%

Agree

83%

Disagree

4%

Disagree

3%

2014

Agree

78%

Agree

77%

Disagree

7%

Disagree

6%

“I feel officers are…”

3) Courteous and polite

Page 19: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

2017

Agree

84%

Agree

88%

Disagree

2%

Disagree

2%

2014

Agree

85%

Agree

86%

Disagree

4%

Disagree

6%

“I feel officers are…”

4) Approachable

Page 20: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

2017

Agree

90%

Agree

90%

Disagree

1%

Disagree

1%

2014

Agree

91%

Agree

92%

Disagree

2%

Disagree

1%

“I feel officers look…”

5) Professional

Page 21: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

Overall Satisfaction

88%

2014 & 2017(unchanged)

Page 22: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

19%Crime

7%Police Board

27%General10%

Homelessness/ Drugs/Downtown Victoria

3%Esquimalt/ Victoria

Relations

6%Survey Feedback

28%Positive Comments

Your comments

Page 23: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“I would like to thank the Victoria Police for being so well-trainedand for treating people so respectfully.”

Your comments

Page 24: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“Our best defense against crime is strong community and communication.”

Your comments

Page 25: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“Whether they like it or not, officers have to accept that in the absence of adequate social services, officers will always be part cop, part social worker.”

Your comments

Page 26: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“I can say that the officers serving here [in Esquimalt] are very community minded, very pleasant and approachable.”

Your comments

Page 27: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“This survey has made me realize that I know little about the Victoria Police Department.”

Your comments

Page 28: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“We recognize that police need protective gear but if it looks military, it intimidates the public. We need more community with the police.”

Your comments

Page 29: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“I have lived in a dozen cities across the country and I must say that the Victoria Police are the most empathetic, open-minded and community-focused force I've ever encountered.”

Your comments

Page 30: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

“Work to inspire a safer community. Be a positive influence.”

Your comments

Page 31: Community Survey 2017 - VicPD.ca · 2017 Community Survey Presentation_FINAL_May16 Created Date: 20170516171121Z

2014 2017

“Police & citizens, working together, can help make this a better place to live & work.”