comodo unite

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MONIQUE FINLEY'S HELP DESK Comodo Unite PHILADELPHIA CENTER 2020 CENTENARY BLVD. SHREVEPORT, LA 71104

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Page 1: COMODO UNITE

MONIQUE FINLEY'SHELP DESK

Comodo Unite

PHILADELPHIA CENTER2020 CENTENARY BLVD.SHREVEPORT, LA 71104

Page 2: COMODO UNITE

Overview

This is a secure peer-to-peer virtual private networking (VPN) application and instant messenger client

Instant messenger allows you to send and receive messages and files over an encrypted communications channel

Allows Monique to remotely access your computer for troubleshooting purposes

Page 3: COMODO UNITE

Starting Comodo Unite Application

Access Comodo Unite through the start menu

The system tray icon

The desktop shortcut.

Page 4: COMODO UNITE

MONIQUE FINLEY'SHELP DESK

General Navigation

Page 5: COMODO UNITE

General Navigation

Enter username and password to sign in

Have software remember your name

Have software remember your password

You have the option to sign in automatically

Page 6: COMODO UNITE

Navigation

There are three separate navigation section in Comodo Unite

The File Menu bar provides access to all areas of the interface

The information panel displays the details on the currently signed-in user

Page 7: COMODO UNITE

NavigationThe 'Contacts’ tabs lets you add, monitor and manage your contacts.

They also enable you to start a chat, application sharing or desktop sharing sessions etc. with your contacts

The 'Networks' tab displays the network structure and contacts

Contacts of the Networks tab are added automatically, once you have joined a network or create a new network.

Page 8: COMODO UNITE

MONIQUE FINLEY'SHELP DESK

Desktop Sharing

Page 9: COMODO UNITE

Desktop Sharing

Right-click on the contact in the Contacts/Network's list and select Desktop Sharing

A notification will be set to Monique to accept

While she is troubleshooting your PC, don’t touch the mouse

Page 10: COMODO UNITE

Desktop Sharing

Initiate a conversation with the contact by selecting the 'Remote' button at the top of the conversation dialog.

Page 11: COMODO UNITE

MONIQUE FINLEY'SHELP DESK

Add New Contact

Page 12: COMODO UNITE

Add New Contact

Navigate to Contacts > Add a New Contact

The 'Add a new contact' dialog will appear

Page 13: COMODO UNITE

Add New Contact

Account section - Displays all accounts as a drop-down

Contact’s ID – Enter the Comodo Unite user name of the new contact to be added

Page 14: COMODO UNITE

Add New Contact

Group ID – Select the group in which the new contact is to be placed

Request Information – Enter the message requesting to join as your contact

Page 15: COMODO UNITE

Add New Contact

On clicking 'Add', the new contact request will sent to the contact

Once the contact approves the request, the new contact will be added to your contact list

Page 16: COMODO UNITE

MONIQUE FINLEY'SHELP DESK

Hands On Training

Page 17: COMODO UNITE

The Conversation Dialog

Page 18: COMODO UNITE

MONIQUE FINLEY'SHELP DESK

Comodo Unite

BY: KEVIN W. JENKINS