Comp 14 - Special Topics in Vendor-Specific Systems

Unit 1 - Common Commercial Electronic Health Record (EHR) Systems Used in

Ambulatory and Inpatient Care Settings

This material was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.

Outline

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HIMSS

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HIMSS (cont.)

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HIMSS (cont.)

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HIMSS Member Demographics

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HIMSS “Products”

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KLASQuick Facts:

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KLAS:How They Do It

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How Providers use KLAS Findings

• Understand products’ & vendors’ strengths & weaknesses

• Screen prospective vendors• Create influential proposals with KLAS research

that supports your buying decision• Manage risk and exposure: be informed on price,

contract issues & common complaints• Set realistic expectations for your organization

and your vendor• Save research time and money

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KLAS Research Focus

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KLAS Methodology

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KLAS Methodology (cont.)Criteria in Evaluations:

• Contracting experience • Product works as promoted • Money’s worth • Avoids nickel and diming • Quality of implementation • Implementation on time • Quality of training • Overall product quality• Delivery of new technology• Ease of use• Product response time• Supports integration goals• Product has needed

functionality

• Quality of phone/web support• Proactive service• Executive involvement • Lives up to expectations• Keeps promises• Part of long term plans• Overall communication• Recommend to peer/friend • Overall satisfaction • Forecasted overall satisfaction• Would you buy again• Ranked client’s best vendor

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KLAS Ratings

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Top 10 Acute Care EHR:Over 200 Beds

Vendor Product Overall Score

Epic EpicCare Inpatient EHR 87.59

Cerner CareNet 78.06

McKesson Paragon Clinicals 75.49

MEDITECH MAGIC Patient Care Inquiry 73.41

Siemens Soarian Clinicals 73.09

MEDITECH C/S Enterprise Medical Record 72.85

Cerner PowerChart/Powerorders/CareNet 72.79

Eclipsys Sunrise Clinical Manager 72.76

Cerner PowerChart/Powerorders 72.50

McKesson Horizon Expert Orders/Documentation

70.89

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Top 10 Acute Care EHR: Under 200 Beds

Vendor Product Overall Score

McKesson Paragon Clinicals 81.11

MEDITECH C/S Enterprise Medical Record 78.01

Siemens Soarian Clinicals 71.39

MEDITECH MAGIC Patient Care Inquiry 70.97

Cerner PowerChart/Powerorders/CareNet 70.78

Eclipsys Sunrise Clinical Manager 70.49

Cerner PowerChart/Powerorders 70.15

HMS HMS Clinicals 68.28

Siemens MedSeries4 Clinicals 67.76

CPSI CPSI Clinicals 67.70

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KLAS Ratings

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Top 10 Ambulatory EHR:Over 100 Physicians

Vendor Product Overall Score

Epic EpicCare Ambulatory EHR 88.75

NextGen NextGen EHR 73.68

GE Centricity GE 70.97

Cerner PowerChart/Powerorders/CareNet 66.66

Eclipsys Sunrise Ambulatory Care Manager 63.95

Allscripts Enterprise EHR 62.91

MED3000 IC-Chart 60.97

eClinicalWorks eClinicalWorks EHR 60.52

McKesson Horizon Ambulatory Care 59.71

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Top 10 Ambulatory EHR:26 - 100 Physicians

Vendor Product Overall Score

Epic EpicCare Ambulatory EHR 84.01

Sage Intergy EHR 78.82

Cerner PowerChart Office/ PowerWorks EHR

75.16

athenahealth athenaClinicals 72.29

Greenway Medical PrimeSuite EHR 72.19

Allscripts Professional EHR 69.54

NextGen NextGen EHR 68.49

MED3000 IC-Chart 67.51

LSS LSS (Meditech) MPM 67.32

GE Centricity GE 67.24

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Top 10 Ambulatory EHR:6 - 26 Physicians

Vendor Product Overall Score

Greenway Medical PrimeSuite EHR 89.80

SRSoft SRSoft hybrid EHR (Lite EHR) 89.32

athenahealth athenaClinicals 83.87

e-MDs e-MDs Chart 83.61

LSS LSS (Meditech) MPM 79.01

Optimed CHARTCARE EHR (CLINICARE) 79.01

Allscripts Professional EHR 76.91

Sage Intergy EHR 76.06

NextGen NextGen EHR 68.49

gMed gCage Partner EHR 75.84

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Summary of Inpatient Vendors

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Epic

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Epic

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Epic

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Cerner

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Cerner

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McKesson’s Vision

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McKesson

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Meditech

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Meditech• http://www.meditech.com• 40 years developing, installing, and supporting

health care information systems• Founded in 1969 by the developers of MUMPS

– A. Neil Pappalardo and Curt W. Marble develop MUMPS technology on a DEC PDP at Mass General Hospital from 1964 to 1968

• Markets: United States, Canada, United Kingdom, Ireland, South Africa, Latin America, Mexico, Spain

• 2,200 customers worldwide• 2,900 staff members• Revenue (2008) $397 million• 5A1 Dun & Bradstreet credit rating• Privately-held

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Eclipsys

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Eclipsys

• Incorporated: 1995 with more than 40-years of healthcare IT solutions experience

• Headquarters Atlanta, GA• Employees: 2,800+ worldwide• Clients: 6,000 hospitals, healthcare systems,

clinics and physician practices• Stock Symbol (NASDAQ): ECLP• Revenue (2008) $515.8 million • Allscripts announced on 6/9/10 that it would

buy Eclipsys for $1.35B

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Resources

• http://www.klasresearch.com

• http://www.himss.org

• Vendor websites

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