company analysis
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company analysisTRANSCRIPT
Saint Louis CollegeSan Fernando City, 2500 La Union
College of Commerce, Secretarial and Accountancy
Company Analysis(Universal Robina Corporation)(Jollibee Food Corporation)(San Miguel Corporation)
In Partial Fulfilment of the Requirementsin
Financial Management 7
Submitted to:
Mrs. Feliza Villanueva
Submitted by:
Camille Gwen ObaldoJoy RimandoNikka Libao
Lucks Mae MadayagCharmaine Jane RañaJenny Rose CariagaMaria Cecilia Arranz
Jenimie Reyes
(Time Schedule: 3:00-4:00 MWF)
August 17, 1015
TABLE OF CONTENTS
I. COMPANY PROFILE
A. When and how the company was established and who were
responsible for setting it up.
B. Evolution of the company
C. Directors and Managers
II. UNDERSTANDING THE CULTURE
A. Management principles, styles and practices
B. Standing of the firm relative to:
a. Industry
b. Brand name acceptance
c. Production facilities and their locations
d. Marketing and distribution outlets
e. Pricing
C. Product Diversification
D. Investment Diversification
III. ANALYSIS
IV. REFERENCES
I. COMPANY PROFILE
A. When and how the company was established and who were
responsible for setting it up.
Universal Robina Corporation (URC) is one of the largest
branded consumer food and beverage product companies in the
Philippines and has a significant and growing presence in the
ASEAN markets. URC is among the Philippines' pioneers in the
industry. It has been in operations for over 50 years since John
Gokongwei, Jr. established Universal Corn Products, Inc, a
cornstarch manufacturing plant in Pasig, in 1954.
URC is engaged in a wide range of food-related businesses,
including the manufacture and distribution of branded consumer
foods and is also in commodities namely sugar million band
refining and flour milling and in Agro industrial businesses of
farms mainly hogs and animal feed milling and related products.
URC is the leading branded snack foods and beverage company in
the Philippines. It is the first "Philippine Pan ASEAN
Multinational" and has proven itself to be a trailblazer in
manufacturing with a strong and loyal consumer base. The company
has unswervingly showcased its innovation and excellence through
its groundbreaking products, wide distribution network, and
UNIVERSAL ROBINA CORPORATION
effective marketing. This is also evident in URC's formidable
market leadership in snack foods and beverages. John Gokongwei
Jr. established a vision for URC to become one of the leading pan
Asian players in snack foods and beverages. This vision is
gradually being realized as URC has managed to transform itself
from a Philippine operation to a recognized Asian multinational
with full scale operations in eight countries outside the
Philippines, and soon in emerging markets like Myanmar, Laos and
Cambodia.
In addition, URC's products are already being exported to
mainstream markets in the US, Europe, Japan, Korea the Middle
East and frontier markets in West Africa, like Ghana and Nigeria.
URC has built three strong regional brands over the years; "Jack
'n Jill" for snack foods, "C2" for ready to drink tea, and "Great
Taste" for coffee, with these brands becoming popular across the
ASEAN region. URC's key to success is to build very strong
branding through a robust product innovation pipeline, consumer-
centric marketing and world-class manufacturing and supply chain
management. URC will continue to transform itself in line with
the changing external dynamics in line with increasing
opportunities in Asia and beyond.
a. Company History
Universal Robina Corporation (URC) traces its beginnings all
the way back to 1954. John Gokongwei was doing very well then as
a trader/importer. He had learned the trade when his father died
before the war, and had worked hard through the war and post-war
years to prosper. However, while he thrived, he took a long hard
look at his company, and correctly predicted that trading would
remain a low-margin business. On the other hand, a successful
manufacturer controlling its own production and distribution
would command more profitable margins. Mr. John decided to
construct a corn milling plant to produce glucose and cornstarch,
Universal Corn Products (UCP), the first linchpin of the company
that would become the URC we know today.
For a time, business was good. However, Mr. John was still
looking ahead, working with an eye towards the future. While the
business was doing very well, it was producing essentially a
commodity, which a customer could easily access elsewhere. To
stay ahead in the game, Mr. John had to diversify by producing
and marketing his own branded consumer foods, similar to the
multinational companies in the country like Nestle and Procter &
Gamble. In a sense, he wanted to put up the first 'local' MNC,
borne out of their best practices.
Thus, in 1961, Consolidated Food Corporation was born. Their
first 'home run' product was Blend 45, the first locally-
manufactured coffee blend, dubbed as the "Pinoy coffee". This
became the largest-selling coffee brand in the market, even
beating market leaders Cafe© Puro and Nescafe.
After coffee came chocolates. Nips, a panned chocolate were
a staple of Filipino childhood.
In 1963, Robina Farms started operations, beginning with
poultry products. This was also the beginning of the vertical
integration of the Gokongwei businesses, as the farms would be
able to purchase feeds from UCP in the future. Later that decade,
Robichem Laboratories would be put up, to cater to the veterinary
needs of the farms businesses. Robina Farms expanded as it
entered the hogs business in the latter part of the 70s.
1966 saw the establishment of Universal Robina Corporation,
which pioneered the salty snacks industry through Chiz Curls,
Chippy, and Potato Chips, under the "Jack 'n Jill" brand. Other
snack products would follow over the years, as the company
successfully introduced market leaders like Pretzels, Piattos,
and Maxx.
The coming decades saw more acquisitions and expansion. In
the early 1970s, the family entered the commodities business
through the formation of Continental Milling Corporation, for
flour milling and production. The late 1980s brought the
acquisition of three sugar mills and refineries, under URC Sugar.
These two businesses provided stable cash flows, and allowed for
further vertical integration in the supply chain, to help URC
weather any volatility in the cyclical commodities markets. In
line with this strategy, the late 1990s saw the entry of URC into
the plastics business, through URC Packaging.
While the businesses became more diversified, the companies
were slowly integrated in order to streamline and minimize costs.
In 2005, the present structure of the group was completed. All
the different companies are now organized under the Universal
Robina Corporation umbrella, divided into 3 focused groups:
the Branded Consumer Food Group, comprised of BCFG Domestic
(including packaging) and International
the Agro-Industrial group, comprised of Universal Corn
Products, Robina Farms, and Robichem
and the Commodities group, with the Sugar and Flour
divisions
b. Business Operations
Universal Robina Corporation (URC), the "first Philippine
multinational", is one of the largest branded foods companies
in the Philippines, and has managed to expand to other Asian
markets. Most recently, URC has expanded its reach to New
Zealand and Australia through the acquisition of Griffin's
Foods, a leading snacks player in New Zealand.
URC is engaged in a wide range of food-related businesses,
including the manufacture and distribution of branded consumer
foods, flour milling and pasta manufacturing, sugar milling
and refining, renewable energy via the bio-ethanol and biomass
cogeneration businesses (under Sugar Group), hog farming,
manufacture of animal feeds, glucose, soya products and
veterinary compounds.
c. Mission, Vision and Core Values
Mission
Universal Robina Corporation (URC) is one of the largest
branded food product companies in the Philippines and has a
growing presence in other ASEAN markets.
Vision
URC's vision is to be the best Philippine food and beverage
company, with a powerful presence throughout the ASEAN
region, carrying a wide portfolio of delightful brands of
exceptional quality and value, equipped with efficient
systems and motivated people. We are committed in making
lives a truly fun experience.
Values
Passion to Win: We build organizational capability by being
entrepreneurial and proactive, driven by a sense of urgency
and purpose. We continuously challenge ourselves to deliver
world-class brands and consistently rally our people to
strive for excellence.
Dynamism: We cultivate a culture of innovation and
productive working relationships. We continuously find ways
to improve organizational and people capabilities to meet
constantly challenging consumer needs.
Integrity: We are guided by transparency, ethics, and
fairness. We build the business with honour and are
committed to good governance. Our processes and products
meet the highest standards. We are credible in our dealings
with both internal and external stakeholders.
Courage: We seize opportunities in building long-term,
sustainable businesses. We make tough people and business
decisions to ensure competitive advantage.
B. Evolution of the company
Looking ahead to “a world without borders,” URC, currently
the Philippine food and Beverage Company with the widest
geographical footprint, has expanded steadily outside the
country. At present, URC maintains manufacturing facilities in
Vietnam, Thailand, Indonesia, Malaysia and China and sales
offices in Singapore and Hong Kong. Some of the all-time Filipino
favourite “Jack ‘n Jill” products such as Piattos, Roller
Coaster, Cloud 9, and Cream-O, and C2 Cool and Clean Green Tea,
as well as other new and exciting brands, can be found on
supermarket shelves and in neighbourhood stores throughout the
region. URC International grew tremendously in the past years and
has become a major player in the Southeast Asian region. Fuelled
by its leadership in Thailand and Vietnam, and the steady growth
of its presence in Malaysia, Singapore, Indonesia, Hong Kong and
China, URC continues to impart joy in the region using the same
winning formula that has delighted Filipinos through the years.
URC has been a part of the Filipino consumers’ lives for
decades. However, the Company also takes much pride in its
successful expansion beyond Philippine shores. Over the past few
years, it has steadily built a presence in Southeast Asia and
China with URC Vietnam at the forefront. URC Vietnam only started
operations in 2004 but has taken giant steps since then. It is
currently the largest (in terms of revenues) among the different
country operations, second only to the Philippines. In October
2013, C2 became the #1 Ready-to-drink Tea product in the whole of
Vietnam*, besting even the strongest local and foreign
competitors. At present, URC Vietnam continues to expand its
innovative portfolio of snack foods and beverages. It also
continues to strengthen its operations with plans to build a new
factory in Quang Ngai (in central Vietnam) to complement the
existing Ho Chi Minh and Hanoi facilities. It is perhaps hard to
believe that a Filipino company can achieve so much success in a
country that is more than 900 miles away, speaks an entirely
different language, and has very unique influences and tastes.
But URC has a couple of things going for it: the ability to
‘localize’, and a universal vision and core values.
‘Localization’ can mean many things but for URC, it means the
ability to adapt the products and the business operations to an
entirely different country or situation but still offering
something distinctive. One example in Vietnam is that the Company
has successfully ‘localized’ both the product and the marketing
for C2. Vietnam has a deep-rooted tea culture and because of
this, the Company decided to offer and push C2 more than any
other product. C2, being freshly brewed from green tea leaves,
caters very well to this traditional tea-drinking culture and yet
offers something new with its refreshing fruity flavours. Even
the way C2 is marketed speaks of this immersion into the Vietnam
culture. URC Vietnam has been running their “Only One Love, Only
C2” brand message across its advertising and promotional efforts
and it has created a strong affinity with the local consumer.
This adaptation also carries over to the way the Company runs its
operations – from purchasing (e.g. using locally grown green tea
leaves) all the way to distribution.
C. Directors and Managers
BOARD
The Board has adopted the Revised Corporate Governance
Manual in 2010 for the Company. The Manual elaborates on the
governance roles and responsibilities of the Board and its
Directors. The Board ensures that all material information about
the Company is disclosed to the public on a timely manner. The
Board likewise is strongly committed to respect and promote the
rights of stockholders in accordance with the Revised Corporate
Governance Manual, the Company’s Articles of Incorporation, and
By-Laws.
Composition
• The Board is composed of nine directors (four executive
directors, three
non-executive directors, and two independent directors)
with diverse
backgrounds and work experience
• None of the independent directors own more than 2% of the
Company’s
capital stock
• Different persons assume the role of Chairman of the Board
and CEO
Attendance of Directors
January 1 to December 2013
Date of Election: April 18, 2013
Number of meetings during the year: 9
Role
A Director’s Office is one of trust and confidence. A
Director should act in the best interest of the Company in a
manner characterized by transparency, accountability, and
fairness. He should also exercise leadership, prudence, and
integrity in directing the Company towards sustained progress.
BOARD OF DIRECTORS
John L. Gokongwei, Jr.DIRECTOR, CHAIRMAN EMERITUS
James L. GoDIRECTOR, CHAIRMAN
Lance Y. GokongweiDIRECTOR, PRESIDENT
AND CHIEF EXECUTIVE OFFICER
Patrick Henry C. GoDIRECTOR, VICE PRESIDENT
Frederick D. GoDIRECTOR
Johnson Robert G. Go, Jr.DIRECTOR
Wilfrido E. SanchezDIRECTOR
Robert G. Coyiuto, Jr.DIRECTOR
Pascual S. GuerzonDIRECTOR
EXECUTIVE OFFICERS
James L. GoCHAIRMAN
Lance Y. GokongweiPRESIDENT AND CHIEF EXECUTIVE OFFICER
Patrick Henry C. GoDIRECTOR, VICE PRESIDENT
Cornelio S. Mapa, Jr.EXECUTIVE VICE PRESIDENT AND MANAGING DIRECTOR,
URC BRANDED CONSUMER FOODS GROUP
Constante T. SantosSENIOR VICE PRESIDENT
Bach Johann M. SebastianSENIOR VICE PRESIDENT
Geraldo N. FlorencioFIRST VICE PRESIDENT
Chona R. FerrerFIRST VICE PRESIDENT
Ester T. AngVICE PRESIDENT – TREASURER
Anne Patricia C. GoVICE PRESIDENT
Alan D. SurposaVICE PRESIDENT
Ma. Victoria M. Reyes- BeltranVICE PRESIDENT
Michael P. LiwanagVICE PRESIDENT
Socorro ML. BantingASSISTANT VICE PRESIDENT
Rosalinda F. RiveraCORPORATE SECRETARY
II. Understanding the Culture
A. Management principles, styles and practices
Insider Trading Policy
The Company observes strict compliance with the Exchange's
Trading Rules and Restrictions, emphasizing the need for
transparency and fairness in its transactions in order to fully
apprise its investors of its current activities The Company is
guided by, observes and complies with provisions of the
Securities Regulation Code (RA Act No. 8799) with regard to the
Prohibition on Fraud, Manipulation and Insider Trading.
The Company complies with the provisions of law set forth in
the Securities Regulations Code and shall implement policies and
procedures to prevent the unauthorized disclosure or misuse of
material, non-public information in securities trading to
preserve the reputation and integrity of the Company.
Conflict of Interest Policy
The Company's Code of Business Conduct and Conflicts of
Interest Policy require employees to make a conscious effort to
avoid conflict of interest situations; that his judgment and
discretion is not influenced by considerations of personal gain
or benefit. A conflict of interest may also occur because of the
actions, employment, or investments of an immediate family member
of an employee.
Related Party Transaction
Describe the company's policies and procedures for the
review, approval or ratification, monitoring and recording of
related party transactions between and among the company and its
parent, joint ventures, subsidiaries, associates, affiliates,
substantial stockholders, officers and directors, including their
spouses, children and dependent siblings and parents and of
interlocking director relationships of members of the board.
Stakeholders Health, Safety and Welfare
Stakeholders
The Company is committed to undertake all reasonable steps to
ensure the health, safety and welfare for the best interest of
our stakeholders and the communities where we live and work by
complying with the provisions of law, industry rules and
regulations, standards of independent accreditation bodies where
the Company obtained accreditation, and contractual obligations.
This policy aims to:
1. Provide a guiding principle to ensure health, safety and
welfare of the Company's stakeholder.
2. Identify responsibility and accountability of every
personnel and department in the organization to ensure the
health, safety and welfare of stakeholders.
3. Integrate health and safety practices in all activities to
ensure efficiency and quality of products and services.
This policy shall define the guiding principles and
responsibilities for managing health, safety and welfare of the
stakeholders of JG Summit Holdings, Inc. (JGSHI), its
subsidiaries and affiliates.
Employees
The Company abides by safety, health, and welfare standards
and policies set by the Department of Labor and Employment.
Likewise, the Company has Security and Safety Manuals that are
implemented and regularly reviewed to ensure the security,
safety, health, and welfare of the employees in the work place.
To ensure that the employees of the Company maintain a
healthy balance between work and life, health and wellness
programs are organized for these employees. Professionals are
invited to conduct classes of Zumba, Tai Chi, and other
activities in our work site. The Company has also partnered with
fitness gyms to offer special membership rates to employees. This
is in addition to the free use of gym facilities in the different
installations.
Year on year, the Company has facilitated vaccinations such
as against flu and cervical cancer that are offered not only to
employees but to their dependents as well. The Company has worked
with healthcare providers in identifying top diseases based on
utilization report and has invited resource speakers to talk
about preventive measures.
To ensure the safety of the Company's employees, a Corporate
Emergency Response Team (CERT) has been created that will be
activated and will become the "command center", orchestrating
initiatives across the conglomerate during a crisis. Also, the
CERT shall be responsible for the periodic review of contingency
plans and the institution's emergency preparedness and response
procedures to ensure that effective responses and responsible
policies are in place to deal with crisis or emergency
situations.
Company Trainings and Development Programs for Employees
The Company continuously provides learning and development
opportunities for its employees through the John Gokongwei
Institute for Leadership and Enterprise Development or what is
commonly known as JG-ILED.
JG-ILED is the leadership platform for systematic and
sustained development programs across the conglomerate. Its
mission is to enable a high performing organization that will
facilitate the learning process and develop the intellectual and
personal growth of all employees through targeted and customized
trainings and development programs.
JG-ILED curriculum comprises of the following:
Core Program - programs designed to ensure employees have the
foundation needed to perform job effectively. It also covers key
people skills training that will help supervisors and managers in
leading their teams to perform to the optimum level.
Basic Management Program (BMP)
Coaching for Effectiveness (CFE)
Problem Solving and Decision Making (PSDM)
Employee Discipline Program (EDP)
Achieving Customer Service Excellence (ACE)
Management Development Program a programs that aims to enhance
the leadership capability and business acumen of all leaders
Finance for Senior Executives
Strategic Communication Program
Executive Coaching Program
Advanced Negotiation Skills
Leading and Managing Change
Resources Development Human Program - courses designed to ensure
employees have a common understanding of the HR processes and
systems by which the Company operates.
Job Evaluation
Competency-Based System
Organization Design and Manpower Planning
Labor Relations Management
Performance Management System
Targeted Selection-Competency Based Interviewing
Creditors
The Company upholds creditors' right by honoring contracted
obligations and providing information required under the Revised
Disclosure Rules and the Securities Regulation Code, if
applicable, audited financial statements prepared compliant with
applicable financial reporting standards, and other periodic
reports compliant with the provisions of law, loan covenants and
other regulatory requirements.
This policy aims to:
1. Provide the guiding principles to ensure protection of
creditors' rights.
2. To identify the duties of responsible departments in
protecting the rights of creditors.
This policy shall cover the documentation, reporting and
disclosure requirements to promote transparency for the
protection of the rights of creditors of JG Summit Holdings, Inc.
(JGSHI), its subsidiaries and affiliates.
B. Standing of the firm relative to:
a) Industry
Universal Robina Corporation has great reputation
in the industry for being one of the largest branded
consumer food and beverage product companies in the
Philippines and has a significant and growing presence
in the ASEAN markets. URC is among the Philippines'
pioneers in the industry. It has been in operations for
over 50 years since John Gokongwei, Jr. established
Universal Corn Products, Inc, a cornstarch
manufacturing plant in Pasig, in 1954. URC is the
leading branded snack foods and Beverage Company in the
Philippines. URC is the first "Philippine Pan ASEAN
Multinational" and has managed to expand to other Asian
markets. URC also has a growing regional presence in
the branded consumer foods segment and has established
operations in Thailand, Malaysia, Indonesia, China,
Hong Kong, Singapore and Vietnam. URC continues to
launch products in each of its international markets,
both from its existing portfolio of products and brands
and new products specifically formulated and branded
for the local markets. In its most established
international operations in Thailand, URC has attained
leading market share positions in several product
categories
URC has expanded its reach to New Zealand and
Australia through the acquisition of Griffin's Foods, a
leading snacks player in New Zealand. In November 2014,
the Company acquired 100% shares of NZ Snack Foods
Holdings Limited, the holding company of Griffin's Food
Limited, a snack food company in New Zealand, from
Pacific Equity Partners. URC also entered into joint
ventures with Calbee, Inc. to form Calbee-URC, Inc.
b) Brand name acceptance
URC has proven that they are trailblazer in
manufacturing with a strong and loyal consumer base.
URC is the customers’ first choice in fun snack. URC is
the leading branded snack food and beverage company in
the Philippines, which enjoys a loyal and consistent
following from its many delighted customers. Over 40
years of operation URC has built three strong regional
brands over the years; "Jack 'n Jill" for snack foods,
"C2" for ready to drink tea, and "Great Taste" for
coffee, with these brands becoming popular across the
ASEAN region. URC's key to success is to build very
strong branding through a robust product innovation
pipeline, consumer-centric marketing and world-class
manufacturing and supply chain management. URC will
continue to transform itself in line with the changing
external dynamics in line with increasing opportunities
in Asia and beyond.
c) Production facilities and their location
The location and production facilities of URC are the
following:
Pasig City – Production of flour
Calabarzon – Consumer Goods, Packaging and container,
Food production
Central Visayas – Consumer Goods
Central Luzon – Food and beverages
Cebu and Manila – Milling production
Novaliches, Rizal, Bulacan and Batangas – Hog
production
Toronto, Canada – Pharmaceutical
Ballarat, Austria – Food production
Noida, India – Food and Beverages
Bangkok, Thailand – Consumer goods, Food production
Jakarta, Indonesia – Consumer goods
URC uses the modern and larger facilities compare to
other company.
d) Marketing and distribution outlets
URC has consistently grown due to its constant
innovations, strong distribution capabilities, and
effective marketing campaigns. The company's constant
efforts caused URC to have market leadership in salty
snacks, candies, chocolates, canned beans, and ready-to-
drink tea while maintaining strong positions in coffee,
biscuits and noodles. Megabrand Jack 'n Jill offer one of
the most diverse portfolios of snack food products in the
Philippines. URC devotes significant expenditures to
support advertising and branding to differentiate its
products and further expand market share both in the
Philippines and in its overseas markets, including funding
for advertising campaigns such as television commercials
and radio and print advertisements, as well as promotions
for new product launches by spending on average 8%of its
branded consumer food division’s net sales per year
The Company’s branded consumer food products are
distributed to approximately 114,000 outlets in the
Philippines and sold through its direct sales force,
regional distributors and independent business managers. URC
intends to enlarge its distribution network coverage in the
Philippines by increasing the number of retail outlets that
its regional sales force and distributors directly service.
By deploying larger and financially stronger regional
distributors over the next two years, URC plans to increase
the number of outlets serviced directly from 114,000
accounts being serviced as of fiscal year 2006 to 120,000
accounts. URC also plans to increase the product focus of
its distribution network by ensuring that relevant products
are targeted towards appropriate retail outlets. Company has
developed an effective nationwide distribution chain and
sales network that it believes provide its competitive
advantage. The Company sells its branded food products
primarily to supermarkets, as well as directly to top
wholesalers, large convenience stores and two types of sub-
distributors, large scale trading companies and independent
business managers which in turn sell its products to other
small retailers and down line markets through the Company’s
Grand slam Program, an innovative distribution scheme for
downscale accounts, which enabled URC Philippines to
solidify its presence in sari-sari stores and groceries,
effectively locking out competitors in the consumer foods
segment in the Philippines. The branded consumer food
products are generally sold by the Company either directs
from delivery vans to small retail outlets or by travelling
salesman to wholesalers or supermarkets, and regional
distributors with delivery subsequently being undertaken by
third party road carriers. Direct delivery sales are
normally made on cash basis, while 15- to 30- day credit
terms are extended to wholesalers, supermarkets and regional
distributors. The Company believes that its emphasis on
marketing, product innovation and quality, and strong brand
equity has played a key role in its success in achieving
leading market shares in the different categories where it
competes.
e. Pricing
URC is competitive enough in terms of pricing. They
make sure that the prices of their products are affordable.
URC also gain the loyalty of the consumer by serving the
industry over 50 years.
C. Product Diversification
Universal Robina Corporation (URC) traces its root
to 1954 when founder John Gokongwei diversified his trading
company into corn starch production (United Corn Products) and
counts its production of Blend 45, the first domestically
manufactured instant coffee, as its first successful venture. URC
has since then expanded exponentially and is currently involved
in a plethora of food related businesses, including the
manufacture of branded consumer foods, hog and day-old chick
production, manufacture of animal and fish feeds, glucose and
veterinary compounds, flour milling, and sugar milling and
refining.
URC has several branches that provide a variety of
products. The Branded Food Group (BCF) is responsible for the
distribution of a diverse mix of snacks, chocolate, candy,
biscuits, baked goods, beverages, noodles and tomato-based
products. The Agro-Industrial Group handles hog and poultry
farming, the manufacture and distribution of animal feeds,
glucose and soya products, and the production of animal health
product. The Commodities Group meanwhile operates URC’s sugar and
flour divisions.
URC is part of the JG Summit (JGS) conglomerate which
includes air transport, hotels, banking, telecommunications,
petrochemicals, real estate and property development, and food
manufacturing businesses.
D. Investment Diversification
The Gokongwei group has struck a deal to buy the remaining
27.1 percent stake in Manila Electric Corp. held by the San
Miguel group.
Universal Robina Corp., the manufacturing unit of taipan
John Gokongwei’s JG Summit Holdings, is seeking shareholders
approval to diversify into the power generation business.
The company is putting up a 40-megawatt biomass plant
at one of its sugar mills’ site. This is seen to complement
URC’s sugar milling business as it will be using molasses
which are by-products of its sugar milling operations.
Biomass plants generate power using plant or animal matter
as fuel. In the case of sugar mills, these produce large
amounts of bagasse as waste which can still be used to fuel
the biomass plant.
URC is investing about $27 million for the construction of
an ethanol plant in Mahhuyod, Negros Occidental as part of
the firm’s sugar mill.
URC investing in a state-of-the-art biomass-fired power
cogeneration facility in SONEDCO. Costing around US62
million, the power plant is expected to produce 46 megawatts
of electricity from bagasse.
III. Analysis
Universal Robina Corporation (URC) is one of the largest
branded food product companies in the Philippines and has a
growing presence in other ASEAN markets. And it is listed in the
Philippine Stock Exchange. Everyone can invest their money on the
URC but they must first study if it’s worth investing.
URC was established and continuously serving consumers since
1954. Based on its existence for a long period of time, we can
say that URC is profitable (because of its wide range of
consumers, and its different products being produce), and stable
(for it has been established long time ago and still growing to
the present). URC is engaged in a wide range of food-related
businesses, including the manufacture and distribution of branded
consumer foods and is also in commodities namely sugar million
band refining and flour milling and in Agro industrial businesses
of farms mainly hogs and animal feed milling and related
products. URC is the leading branded snack foods and beverage
company in the Philippines. It is the first "Philippine Pan ASEAN
Multinational" and has proven itself to be a trailblazer in
manufacturing with a strong and loyal consumer base. So we can
now formulate ideas little by little regarding of the given
information's above. It has a great standing in the industry
since it has been in operations for over 50 years. And URC gain
peoples loyalty because of their wide range of products, and
their wide and excellent strategy of distribution and marketing.
But these are only the first step in analyzing companies. It
is only the qualitative side and we cannot conclude yet if it is
a good investment or not. We can only decide a little or we are
only guided by some of the information's given. And above all
this, we can say that it is good in investing at URC (based on
the information's gathered).
IV. REFERENCES
http://www2.urc.com.ph/
http://books.google.co.jp
http://journals.upd.edu.ph
http://business.inquirer.net
http://archive.sunstar.com.ph
http://philstar.com
I. COMPANY PROFILE
A. When and how the company was established and who were
responsible for setting it up.
Jollibee is founded by Filipino-Chinese Tony Tan
Caktiong and his family began as a two-branch ice cream
parlor in 1975 at Cubao offering hot meals and sandwiches.
The original company name was Jolibe then Mr. Lumba next
reformed the name Jolibe to Jolly Bee and made the two words
form a single name Jollibee. Their success is phenomenon.
Fast food popularity begins 1960’sand the pioneers of this
are Ray Kroc – McDonalds and Colonel Sanders – Kentucky
Fried Chicken. They have the concept of Serve time
constrained customers, good quality food, clean dining
environment, having a low price and give convenience to the
customer. Almost 15 years when Jollibee entered the industry
but they rapidly became successful to other fast food that
came first. It was incorporated a 100% Filipino company 1978
with seven outlets to explore the possibilities of
a hamburger concept. 1979 is the introduction of Spaghetti
Special. 1980, First TV commercial was launched by Jollibee,
Chicken joy and French Fries are launched and it is the
JOLLIBEE FOOD CORPORATION
introduction of Jollibee mascot debuts. Then Jollibee
Palabok Fiesta’s introduction was 1982.
In 1984, Jollibee hit the P500 million ales mark,
landing in the Top 500 Philippine Corporations. Their first
international venture was at Singapore by 1985 and they
already have 31 stores by 1986. In 1987, barely 10 years
in the business, Jollibee landed into the country’s Top 100
Corporations. It became the first Philippine fast food chain
to break the P1 billion sales mark in 1989. In 1993,
Jollibee became the first food service company to be listed
in the Philippine Stock Exchange and the new Main Office
site has been moved to Jollibee Centre Building in Ortigas
Center, Pasig. By 1994 he got Greenwich for Jollibee
expansion into the pizza-pasta segment and by the end of the
year there has been already 148 Jollibee stores nationwide.
By 1995 Jollibee acquires franchise of Delifrance and
Jollibee success fully opens stores abroad: Guam, Dubai,
United Arab Emirates, Kuwait, and Jeddah, and Kingdom of
Saudi Arabia. By 1996 By the Far Eastern Economic Review
Jollibee has been cited again as one of the leading
companies in Asia having cited it last 1994 and on the same
year Mary’s Chicken was born last July 10. It is a semi-self
service restaurant and another Jollibee subsidiary it is
also in the same year of launching of Jollibee’s Amazing
Aloha, opening of first Jollibee in Hongkong and the
launching of the project Maagaang Pasko sa Jollibee and
Chikiting Patrol: at Home AkoDito. These projects’ main
objective was to protect and contribute to the development
of the Filipino children. By 1999 Jollibee opened 50 stores
nationwide which makes a total of 350 stores and Cheezy
Bacon Mushroom Burger has been introduced to its line of
specialty burgers. By 2000,31 more Jollibee stores opened,
bringing the total to 381 stores and Jollibee obtains
Chowking Foods Corporation, Asian Business Magazine ranks
Jollibee as the Most Admired Company in the Philippines and
the 3rd over-all in Asia, surpassed only by global giants
General Electric and Microsoft and reaching a system wide
sales of P20 billion. Jollibee also acquired Red Ribbon
Bakeshop on2005, another popular fast-food restaurant in the
Philippines. In2006, they acquired the Délifrance which
further expanded its penetration in the food service
industry particularly in the French café-bakery, a growing
segment of the Philippine food market.
And until now Jollibee Corporation is continuously
expanding and they already acquired MangInasal last Oct. 19,
2010. It was their competitor in their chicken product, but
now it is one of their sister company. It is now part of
Jollibee Food Corporation. Among all the fast food chains
here in the Philippines, the Jollibee Food Corporation is
considered to be the most popular choice among all the
Filipinos. The Jollibee Food Corporation has been serving us
with their delectable collection of fast food service and
cleanliness offered by Jollibee is an advantage. Restaurants
are not as quick as a Jollibee QSR which is an advantage for
Jollibee having a superior service, and finally, Jollibee
prices are reasonably priced that is has been a pinoy
favorite.
All Filipino will love Jollibee, if a new Jollibee
branch will be build Filipino wait until it will open and
patronize it. The threat of substitute products is
considerable. Local street food and high-end restaurants
form two ends of a range of substitutes. Potential entrants
face entry barriers that will hinder them from entering
the industry. These are the inability to gain access to
technology and specialized know-how, brand preference and
customer loyalty, capital requirements, economies of scale,
and strategically situated distribution channels. But
Jollibee can overcome with this. Anew substitute for
Jollibee product will be hard to enter to the industry and
compete with Jollibee.
B. Evolution of the company
From Ice Cream Parlor to Fast Food Empire: Tony Tan
Caktiong’s Story
“Jollibee” is a registered trademark in the Philippines and
other countries.
Background
“From modest beginnings to the top of the world” are
the words that succinctly sum up Tony Tan Caktiong’s story,
today president and CEO of Jollibee® Foods Corporation, the
biggest fast food restaurant chain in the Philippines.
Born in a poor family who migrated from south-eastern
China to the Philippines in search of a better life, he
became involved in the restaurant business from an early age
when his father opened a restaurant. The restaurant became
profitable with the help of all family members and this
success enabled Mr. Caktiong to pursue a degree in chemical
engineering in Manila.
At the age of 22, inspired by a visit to an ice cream
plant, he set out to gain his own foothold in the restaurant
business: relying on family savings, he seized
a franchising opportunity with Magnolia Dairy Ice Cream and
opened two ice cream parlors. In response to customer
requests, he added hot meals and sandwiches to the menu,
which soon proved a lot more popular than ice cream. Three
years later, in 1978, he decided to capitalize on this
development, discontinued the Magnolia franchise and
converted his parlors into fast food outlets.
Trademarks and Branding
Tony Tan Caktiong, founder, president and CEO of
Jollibee Foods Corporation (Photo: WIPO/Arrou-Vignod)
Realizing that he needed a brand name and logo for his
new business, Mr. Caktiong and his family decided on using a
smiling red bee. They chose a bee because of its association
with hard work, and because honey represents the sweet
things in life. The “jolly” prefix was intended to connote
happiness and enjoyment. Jollibee invested millions of pesos
to register the “bee” trademark in the Philippines and other
key countries.
Helped by smart marketing and advertising strategies,
the mark struck a chord with the public: “From a rather
crude, strange-looking bee that no bank dared to touch back
in 1978, Jollibee and his cheeky smile today have become
synonymous with a truly Filipino success story that is now a
source of patriotic pride. It is estimated that the Jollibee
brand is now worth several billion pesos”, Mr. Caktiong
points out.
“Trademarks increased a lot of value to our business”,
he explains. “To the consumer, they represent either trust
in the company or trust in the brand…they will remember that
the brand connotes very tasty food and also the experience,
the ambiance, the service, and they are also proud to be a
part of that brand”.
Today, Jollibee Foods Corporation uses 8 proprietary
brands (including “Jollibee” for their core fast food
business, “Greenwich” for their pizza and pasta chain, and
“Chowking” for their oriental food outlets), owns many
trademarks (including “Bee Happy”, “Yumburger”, “Chickenjoy”
and “Amazing Aloha”) and has registered all of its logos,
some of them in several countries.
IP Infringements and Enforcement
The strong Jollibee brand name and its positive
connotations have made it a target for free-riders and
counterfeiters: “We have some cases where people will do
other things like garments or shoes and they call it
“Jollibee”. Overseas, they will open a restaurant or a fast
food also called Jollibee, even with the same drawing”, Mr.
Caktiong reports.
Conscious of the importance of protecting their brand,
Jollibee Foods Corporation reacts to trademark
infringements: “We have to enforce [our trademarks]
properly. If you do not enforce it properly, your brand
image will get diluted over time”, he continues.
Mr. Caktiong is also aware of the long-term
consequences of counterfeiting for the economy and society
as a whole: “Counterfeiting will destroy society in the long
run…this will hurt everybody because counterfeit does not
have the right quality: customers get confused by this and
they are not happy…then they lose confidence in the real
brand and everything will be destroyed. Therefore, overall
the whole society will also be hurt”, he concludes.
Franchising
There are nearly 2,000 restaurants worldwide
representing the Jollibee Foods Corporation (Photo:
WIPO/Arrou-Vignod)
Jollibee Foods Corporation relies on a franchising
model for the exploitation of about half of its outlets in
the Philippines. In order to protect the company’s high
quality and service standards, potential franchisees have to
conform to a specific profile (self-driven entrepreneurs
with good management skills, good community standing and
excellent interpersonal skills).
Successful franchising applicants undergo a 3-month
full time Operations Training Program (BOTP) at a designated
training restaurant, supplemented with other programs that
will enrich the franchisee's management and analytical
skills needed in the operation of the restaurant.
However, support for franchisees does not end there:
Jollibee provides advice for and assistance with restaurant
layout and design, equipment specifications, furniture and
fixtures, and construction management. Field personnel
renders consulting services once the outlets are
operational. Creative advertising and marketing programs,
product development, manufacturing and logistics facilities
provide further support to franchisee restaurants.
Business Results
Jollibee is the most popular fast food restaurant in
the Philippines. Since its establishment at the end of the
1970s, Jollibee Foods Corporation has grown spectacularly:
today, Jollibee is the leading fast food chain in the
Philippines with over 50% market share and hundreds of
restaurants all over the country. The company’s public
listing at the Philippine Stock Exchange in 1993 broadened
its capital and allowed for the acquisition of the
“Greenwich” pizza and pasta chain in 1994. Other major
acquisitions include the Chinese fast food chain
YongheDawang (in 2004) and the Chowking oriental food
outlets (in 2000).
The company is also present in Brunei Darussalam,
China, Hong Kong (SAR of China), Indonesia, Saudi Arabia,
the United Arab Emirates, the United States and Viet Nam. By
2020, the group plans to roughly double the number of
restaurants to 4,000 outlets worldwide. Jollibee’s business
success relies on its smart branding strategy, complemented
by strong customer orientation, superior menu line-up,
innovative new products, creative marketing programs and
efficient manufacturing and logistics facilities.
In a recent survey, the Jollibee group was the only
Philippine company that made it to the top 20 of Asia’s best
employers list, ranking 16th. Jollibee Foods Corporation
ranked third among Asia’s most admired companies in 2000 and
was cited as number one in overall leadership among the top
ten Philippine companies. In 2004, Mr. Caktiong received the
Ernst & Young World Entrepreneur Award.
Through the Jollibee Foundation, the company has
established an institutionalized mechanism of giving back to
the community through projects in the areas of education,
leadership development, livelihood, environment, and housing
and disaster relief.
Marking their Territory in the Philippines and abroad
Protecting their brands through national and
international trademark registration has been instrumental
in Jollibee’s remarkable success – without an easily
recognizable brand associated with highest quality and
customer service standards, it would have been difficult to
prevail in the extremely competitive fast food market.
“Intellectual property is becoming very important because
you need to distinguish yourself from the others – it’s a
very competitive world [in which] you need to create
something unique”, concludes Mr. Caktiong.
C. Directors and Managers
During the Annual Stockholders' Meeting of the Jollibee
Foods Corporation, the stockholders elected the following as
the company's Directors for the year 2012:
1. Tony Tank Caktiong
2. Ernesto Tanmantiong
3. William Tan Untiong
4. Ang Cho Sit
5. Antonio Chua Poe Eng
6. Ret. Chief Justice ArtemioPanganiban
7. Felipe B. Alfonso (Independent Director)
8. Monico Jacob (Independent Director)
9. Cezar P. Consing (Independent Director)
At the organizational meeting that immediately followed
the stockholders meeting, the following are elected as
officers of the Company:
Tony Tan Caktiong - as President and Chief Executive Officer
(CEO)
Ernesto Tanmantiong - as Treasurer and Chief Operating Officer
William Tan Untiong - Corporate Secretary
The following were also appointed as members of the Board
Committees:
Executive Committee
Tony Tan Caktiong
Ernesto Tanmantiong
William Tan Untiong
Felipe B. Alfonso
Ret. Chief Justice ArtemioPanganiban
Nomination Committee
Ret. Chief Justice ArtemioPanganiban - Head
Ernesto Tanmantiong - Member
Ang Cho Sit - Member
Compensation Committee
Felipe B. Alfonso - Head
Ret. Chief Justice ArtemioPanganiban - Member
Ernesto Tanmantiong - Member
Audit Committee
Monico Jacob - Head
Felipe B. Alfonso - Member
Antonio Chua Poe Eng - Member
William Tan Untiong– Member
Finance Committee
Cizar P. Consing - Head
Monico Jacob - Member
William Tan Untiong - Member
UNDERSTANDING THE CULTURE
A. Management Principle, Style and Practices
Jollibee Foods Corporation (JFC) espouses the principle
of shared value in its corporate social responsibility (CSR)
activities. As a company in the food industry, JFC through
its CSR arm, the Jollibee Foundation, implements programs
that address access to education, livelihood development,
leadership development and disaster response, issues that
are also of relevance to the company’s core business.
Jollibee Foundation’s Busog, Lusog, Talino (BLT) brings
together local education stakeholders and JFC employee
volunteers to mitigate hunger and undernourishment, widely
attributed causes of school attendance decline and drop-out
among lower grade pupils. Daily lunch is provided to below
normal weight-for-age Grades 1 & 2 pupils with food prepared
by parent groups following menus developed by Jollibee
Foundation. The parents also attend seminars on food safety,
cooking, health and nutrition. For SY 2008-2009, BLT is
being implemented in 54 public elementary schools benefiting
1,822 pupil beneficiaries. Pupils' exhibit marked
improvements in weight and attendance while their parents
show improved budgeting and menu preparation skills as well
as knowledge on nutrition.
Aside from education, Jollibee Foundation also has
initiatives in livelihood, leadership development and
provides assistance in times of calamities.
Jollibee Foods Corporation’s (“JFC” or the “Company”)
core business is the development, operation and franchising
of its quick-service restaurant brands. It offers a wide
variety of affordable and delicious dishes and great tasting
food prepared to satisfy customers of all ages and from all
walks of life.
Food quality, service, price-value relationship, store
location and ambience, and efficient operations continue to
be critical elements of the Company’s success in the quick-
service restaurant industry.
Sa Jollibee, bida ang saya.” (At Jollibee, We Promote
Happiness).This is the popular slogan of the undisputed top
fast food chain in the Philippines, which is the flagship
among the other Jollibee Food Corporation subsidiaries (the
rest being Chowking, Greenwich Pizza, MangInasal and Red
Ribbon.)
The typical Filipino childhood would not be complete
without experiencing Jollibee and its flavors. While Aga
Mulach had popularized the “Chicken Joy” to a-whole-nother
level (it was already pretty good before he campaigned for
it), the Jollibee menu is also filled with interesting
pickings. The Spaghetti is a unique Filipino concoction – we
prefer our Spaghetti sweet, for some reason. And Jollibee
comes with hotdog bites, too!
And the dessert section is home to some really good
pies. Their Peach-Mango combo is easily the most popular.
Family Day is also usually a Jollibee day. Many
Filipino families, especially those who belong in the middle
class, troop to the nearest Jollibee branch after attending
the Holy Mass on Sundays, a practice that has been passed on
to new generations.
Indeed, this Pinoy food titan has gone a long way since
it first started its journey. Jollibee’s single greatest
accomplishment is that it has thoroughly dominated the
competition among multinational fast-food chains like
McDonalds, Wendy’s and Burger King (in the Philippines).
The first Jollibee restaurant was located beside the
Quezon Bridge, near Quiapo Market. It was in a tiny 30
square-meter space, which had been previously abandoned, and
was therefore low-cost. The signboard was made out of
plywood, humbly painted and had one purpose – to say that
this was Jollibee.
Along the sidewalk fronting the restaurant was a
barker, who enticed passers-by to try their hamburgers for
merely 2.75 Pesos (a local competitor, Tropical Hut, sold
hamburgers for 4.50 Pesos).
The following years, Jollibee branched out in a gradual
manner. But in 1978, McDonald’s opened at the corner of CM
Recto and Morayta in Manila’s University Belt. In 1979,
Jollibee opened its first franchised restaurant at
Ronquillo, Quiapo, Manila, which was an almost exact replica
of the McDonald’s restaurant.
In the coming years, the two fought tit for tat in
opening more franchises, with Jollibee winning out
eventually, maybe, because of lower franchise fee, and have
no royalties to be paid to a mother company.
In 1984, Jollibee entered the top 500 Philippine
Corporations, and topped the local food industry. It opened
its first overseas store in Taiwan in 1986. In 1992, its
sales reached 3.4 billion Pesos, and it expanded overseas
aggressively.
In 2002, its revenues neared 27 billion Peso mark. This
year, its founder, Tony Tan Caktiong was named “Management
Man of the Year” of the Philippines, with stores already
numbering about 900. MangInasal’s 70% equity was bought by
Jollibee Corporation in 2010 for 3 billion Pesos.
To strengthen its hold in the fast-food field in the
Philippines, it gobbled and bought diversified competitors,
– Chowking with 377 franchises, Greenwich Pizza with 236,
Red Ribbon Bakeshop with 194, Delifrance’s 28 branches,
ManongPepe’s 4 and MangInasal’s 500.
Now, it has more than 2,000 stores, and still expanding
at a brisk phase. But still, it’s the Bee that remains the
face of this Filipino Food Empire.
B. STANDING OF THE FIRM RELATIVE TO:
a.Industry
Since its inception as a corporation in the late 70s,
Jollibee has seen strong financial growth. As seen in the
financial data provided, Jollibee’s sales and revenue has
been on the rise in the recent years. As shown in their
revenues, an amount of $12.9 billion pesos in 1998 was
gradually increased to $26.2 billion pesos in 2004, and
indicating strong growth and ability to compete in the
already dense fast food market locally and internationally.
The organization going public on the Philippine Stock
Exchange in 1993 acts as a foundation for the rapid
expansion of its stores locally and internationally
Organizational Design
The decentralization of its operations in 2000 enables the
organization to manage their business on a manageable scale.
Four autonomous regional business units dealing with human
resources, administration, finance and network development
enabled the company to focus their operations on a corporate
level and allowing the RBUs to achieve greater efficiency.
Physical
As of June 2005, Jollibee has a total of 1200 stores locally
and internationally. A diversification of food products
enabled the organization to reach out to a variety of
customers and making them as a market leader in the
Philippines. Due to the geographical structure of the
country, they are the only fast food chain that operated
nationwide, and in some locations face no other
competitions.
Risk Management
The acquisition of several new brands such as Greenwich,
Chowking and Delifrance allow the diversification of its
products into different market niches. It proved to be a
hedge against downturns and competition and as seen in the
case study, most of the acquisitions are the leader in their
respective market segment.
Product Development
The main draw for customers into Jollibee’s restaurants is
the appeal for local styled food catered to Filipinos’
preferences. This is evident as they are constantly adding
its product range on top of their already popular favourites
menu, in order to allow its local customers to experience
the traditional Filipino way of having local flavoured taste
in a comfortable setting.
Marketing
Jollibee projects itself as being closer to Filipino
families as compared to its competitors. There is already
widespread awareness locally that Jollibee is a local
Filipino establishment, which in turn appealed to the mass
population whom felt more comfortable in a familiar setting.
Tailoring its menu towards the Filipino taste, it positioned
itself as the favourite destination for family outings as
compared to its similar competitors.
Outbound Logistics
Individual RBUs are able to achieve greater efficiency in
the delivery of products and services, quicker coordination,
and more timely decision making due to this decentralizing.
Marketing and Sales
Portraying itself as a fast-food outlet of high-quality at
an affordable price specifically tailored for the Filipinos,
the chain has appealed to patriotic locals. With its
introduction of in-store play activities for children and a
cast of brand mascots, it reaches and appeals to the
children and is evidently more popular than its nearest
competitors. Recognizing that a normal Filipino family’s
weekends are normally reserved for children, the previously
mentioned activities add value to Jollibee's position as the
prime destinations for family outings.
Service
The Filipino speaking crew appeals to the locals more than
its competitors where their crew spoke in English. It is
also in Jollibee’s commitment that this service component of
their business to their customers must be fast and at the
same time being courteous.
Procurement
Being a major player in the Fast-food industry in
Philippines, they constantly enjoyed economies of scale in
terms of retail site selection, procurement, manufacturing,
distribution, and marketing levels unavailable to most
industry players.
Human Resource Management
To attract the right talent and retaining of valuable
staffs, the compensation and benefits package at Jollibee is
the highest in the Philippine fast-food industry. Employees
are to undergo comprehensive training programs based on
underlying standards. Managers also received ongoing
training in the latest operations systems and people-
management skills. Opportunities are available for crew
members to advance into a management role in the
organization.
Firm Infrastructure
Decentralizing its organization into 4 autonomous business
units, which corresponded to the country's major
geographical markets. This enables the Head Office to focus
its operations on the key marketing, finance, restaurant
systems and engineering functions and act as a support and
advice to the RBUs.
Business Fundamentals Analysis
Economics
The uncertainties of competition from foreign players as
well as downturns in specific market inches are omnipresent
in our current economic nature. Other uncertainties also
come in the form of financial crisis in the region as well
as in the country it is operating in.
Stakeholders
Three groups of stakeholders of Jollibee are identified who
are affected by the strategic outcomes and discussed below.
Capital Market Stakeholders
Jollibee’s capital market stakeholders include its
shareholders whom have a direct interest in the company.
Since going public on the Philippine Stock Exchange,
Jollibee had been able to tap on this key resource to expand
its horizon within and beyond the local Philippine’s market.
The importance of the capital market stakeholders is also
evident in the growing operations of Jollibee over the
years.
Product Market Stakeholders
Jollibee’s product market stakeholders include its customers
locally and globally, as well as suppliers of its food
sources. Jollibee has been able to capture the market share
of the fast food going customers due to its understanding of
locals’ preferences and it quality and competitive pricing
of its food. An approximate 1 million customers ate at
Jollibee’s stores daily, making them an important
stakeholder in this category.
The large daily requirement of food resources had enabled
Jollibee to enjoy better prices through economies of scale
from its suppliers.
Organizational Stakeholders
Jollibee’s organizational stakeholders include its large
number of employees under its corporation (26,500 employees
as of 2004), its managers and its franchisees. In
maintaining its high standards, Jollibee’s compensation,
benefits and comprehensive training programs ensure they
have the best employees that are available.
b. Brand Name Acceptance
The number one fast food chain in the Philippines is
not a global giant. It’s Jollibee, the country’s very own
home-grown fast-food brand that first opened its doors in
1978. With 847 stores in the Philippines today and 111
outlets abroad (30 in the United States, 50 in Vietnam, 12
in Brunei, 10 in Saudi Arabia, three each in Qatar and
Kuwait, two in Singapore and one in Hong Kong), Jollibee has
steadily risen to become a multinational itself.
The jolly giant bee wearing his orange coat with a
black bow tie and chef’s hat is one of the most enduring
icons of Pinoys’ memories of childhood. It has almost become
a rite of passage to chase after the Jollibee mascot or have
some pictures taken with Jollibee at one point in our lives.
Offering a cultural blend of Western and Filipino
comfort food in a convenient fast food setting, the
following Jollibee has gained over the years arose from the
brand’s understanding of Filipinos and the local palate. If
Jollibee’s Jolly Spaghetti were one day declared the
national spaghetti of the Philippines, there would likely be
weak opposition. Jolly Spaghetti’s full-bodied sauce
captures the sweetness Filipinos like in their spaghetti
sauce. It is this sweet taste that distinguishes the
Filipino style spaghetti from all others around the world.
But what has really established Jollibee as a household
name is its Chickenjoy, the “langhapsarap” fried chicken for
which Jollibee’s slogan seems to be made, because there is
no other way to describe it. Chickenjoy is Jollibee’s
timeless classic. It is a guaranteed favourite that appeals
across Philippine demographics—including pregnant women,
interestingly—and its absence from the menu has been known
to incite minor riots.
With the Jolly Hotdog, Palabok Fiesta, Yumburger and
other bestsellers, Jollibee bested its larger counterparts
in the Philippines from the very beginning. The fast-food
chain’s success is at one hand generated by
its langhapsarap menu, but its staying power in the industry
and in the hearts of Filipinos is a reflection of the
company behind Jollibee.
Through the years, Jollibee has promoted a family-
oriented approach in the work environment and in its brand
values. The original Jollibee restaurant was founded by
entrepreneur Tony Tan, who established and ran the business
with his family. What then grew into the Jollibee Foods
Corporation (JFC) is today the parent company that also
consists of other fast food brands Chowking, Greenwich, Red
Ribbon, MangInasal, Burger King and food business
partnerships with restaurants in China.
Jollibee, the brand and the corporation, is now a
global enterprise that beats with a local heart. While the
menu remains authentic to the way Filipinos like their fried
chicken, spaghetti, fries or burger, it is also the Filipino
core values which move Jollibee that ensures its longevity
and leadership in the fast food industry. The value of
family, first and foremost, because family takes care of
each other, supports one another. In life as in business,
people who treat each other like family exercise respect,
share trust and value teamwork.
Recently, Jollibee activated a systems upgrade that
supposedly cost the corporation P500 million in orders to
improve the fast food chain’s business processes. The irony
was that the initial migration to the new system disrupted
the supply chain, and the unavailability of favourite
bestsellers led to an uproar in Metro Manila. Despite the
risks, these are ventures a rising global brand needs to
undertake to make it outside of its home country.
Jollibee has long since restored its normal operations.
Combined with all the brands under JFC, Jollibee is the
largest and number one fast food chain in the Philippines.
It is the industry leader because it stays true to its
roots, and to its Pinoy family.
c. Production facilities and their Location
Jollibee Foods Corporation (JFC) was incorporated on
January 28, 1978. JFC's principal business is the
development, operation, and franchising of quick-service
restaurant under the trade name "Jollibee". In the
Philippines, JFC also has as subsidiaries, Fresh & Famous
Foods, Inc., which develops and operates, and franchises
quick-service restaurants under the trade names "Chowking",
"Greenwich", "Delifrance", "ManongPepe'sKarinderia", and
"Red Ribbon Bakeshop, Inc.". JFC also has subsidiaries and
affiliates overseas which develop and operate its
international brands, "Yonghe King", "Chun Shui Tang",
"Hongzhuangyuan", and "Lao Dong".
JFC operates its central commissary in Calamba, Laguna
through a wholly-owned subsidiary, Zenith Foods Corporation
(ZFC). On February 7, 2008, ZFC was merged with another
wholly-owned subsidiary, Vismin Foods Corporation, which
owned commissary facilities in Mandaue, Cebu, with ZFC as
the surviving entity. The merger allowed JFC to be more
efficient in sourcing, receiving, manufacturing,
warehousing, and distributing raw materials in its stores.
The commissaries have a collective capacity to service 800
stores nationwide.
By the end of 2009, JFC had a total of 686 stores
nationwide, of which 355 are franchised and 331 are company-
owned. There were also 57 Jollibee stores overseas,
including the United States, Vietnam, Hong Kong, Brunei,
Dubai, Guam, Saipan, and Jeddah.
d. Marketing and Distribution
Jollibee Foods Corporation, the Philippines’ largest
fast food chain, wanted to integrate the distribution
systems for four of its brands under one roof. They opened
their new distribution center in Parañaque City in May 2012
and commissioned SSI SCHAEFER Philippines to design a
picking and sorting system for its dry warehouse.
The installation includes a three-tier picking tower
equipped with pallet and carton live storage, where non-
perishable supplies, such as utensils and condiments, are
stored for dispatch. These items are tagged with bar codes
and transported on a conveyor system, where it is scanned
and sorted by store, before being delivered to JFC’s many
stores across the country.
With the new system enabling faster picking and
deployment for the company, it has become more responsive to
the needs of its stores. The system also aided JFC’s plans
to consolidate multiple supply chains into one facility in a
cost-effective way, laying the groundwork for the company’s
expansion plans.
For more project information, project specifications
and more project pictures, please download Case Study in PDF
on the right hand side. The Case Study is in PDF format and
needs Adobe Reader to view.
e. Pricing
Since, Jollibee Foods Corporation is one of the highly
recognized fast food chains Jollibee sets its price at a
acceptable price that a buyer is willing to buy and is very
competitive compared with other fast food chains.
The combo meals of Jollibee are cheaper by 10% compared
to McDonald’s.
As for the Chicken, though the price of Jollibee is
cheaper the McDo but their Chicken size is bigger.
C. Product Diversification
Jollibee Philippines is one of the most popular
Philippine franchises. Originally opened as a Magnolia Ice
Cream parlor at Cubao in 1975, the name was originally
called Jollibee. In 1978, the business focus shifted from
ice cream to hamburgers. Jollibee studies showed a much
larger market was waiting to get tapped. Lumba became Tony
Tan’s first business and management mentor. After changing
the name to Jollibee, the Jollibee mascot was inspired by
local and foreign children’s books. Developed by a
management consultant named, Manuel C. Lumba working for
Tony Tan Caktiong next created the product names “Yumburger”
as well as the name “Chickenjoy”. Later Tony Tony made Manny
Lumbar in charge of developing the franchise. The stores
were re-designed, the service transformed into a full self-
service, fast food operation with drive thus. The first
headquarters was located on Main St. in Cubao, Quezon City.
Lumba developed a long-term marketing strategy, listing up a
number of consumer promotions and traffic building schemes
while maintaining internal strengths required by Tony Tan.
We won’t be going in detail on how Jollibee
Philippines exactly work. We are here to analyze the reason
and principle of Jollibee Philippines’ success.
Acquisitions in the Philippines
The corporation is actually known as Jollibee Foods
Corporation. Oh and if you thought that Jollibee was the
only fast food chain operated by this corporation, boy are
you in for a surprise. To me, it seems like JFC owns a
majority stake in all of the Filipino fast food niches. Do
you ever eat at Chow King? I know I love the halo-halo
there, but did you know that in the year 2000, JFC acquired
Chowking! That’s right; all the delicious oriental style
fast food from Chow King is operated at a high level by the
same corporation as Jollibee. Oh and that’s not all. Seems
like Jollibee Foods Corporation has the idea that
diversification is key to its future, and I think they’re on
the right track. JFC also bought out the popular fast food
pizza restaurant known as Greenwich Pizza. Additionally, in
2005, Red Ribbon Bakery became part of JFC. Keeping with the
baking theme, JFC acquired the French cafe and bakery known
as Deliverance. The division of JFC that handles business
inside of the Philippines is known as Jollibee Philippines.
Acquisitions outside of the Philippines
JFC has holdings in several other Asian countries
including China and Taiwan. There’s a Chinese fast food
chain named Yonghe King in mainland China (based in
Shanghai) that is owned and operated by JFC. Another Chinese
restaurant chain named Hongzhuangyuan was acquired on
September 21, 2007. This chain has 33 locations in Beijing
and was purchased for the amount of US $50.5 million.
Wow! I sure was surprised when I learned about all
those acquisitions. It’s interesting to note that when I
walk into any of the chains above that they’re owned and
operated by the same corporation. I’m glad that Jollibee has
a great track record with the Filipino community and that in
addition to the amazing Jollibee Philippines; they can offer
us a variety of different foods ranging from pizza, oriental
food, and coffee and baked goods.
D. Investment Diversification
As an investor, you should know the pitfalls of loving
what you own too much. As much as I would
rate Jollibee’s Chickenjoy to be my #1 chicken-of-all-time
(yes, it beats Colonel Sander’s secret recipe in my personal
taste buds), Jollibee Food Corp (PSE: JFC) is too richly
valued by investors and traders alike in today’s market.
Make no mistake that I absolutely love the company, its
management, and especially its menu. In fact, I daresay my
grandkids would probably be eating the same chicken as I do
now. However, for the shareholder, Jollibee might just upset
your portfolio if you bought it last week or even
today even as it has gone down from its 52-week highs. It
is that expensive.
The Lesson of Value
As a buyer, price is what you fork over. While traders
worry about the price, investors should worry about the
value. It is value that dictates how much you are willing to
fork over for a share of Jollibee. Any sane person would not
even fork out more than Php5, 000 for headphones and yet I
pony top-dollar for flagships costing more than a MacBook
Pro. It has little value for you but it has
considerable value for me.
Even when it has significantly declined from its 52-
week high of Php241 per share, Jollibee Foods is still
expensive at its last trade price of Php 216.8 per share.
However, you will not know of that until you have read this
article. Fundamentalists who believe that earning is the #1
reason for share price movement know. But if you try to
check your technical, it won’t get you anywhere.
III.ANALYSIS
Jollibee may be the nation’s favourite fast food chain
but the humble bee we’ve always known is more than meets the
eye of every individual. Jollibee has its own fair share of
life’s surprises to everyone. Customers are loyal to
Jollibee because they created the most people’s choice
taste; they we’re highly recognized because Jollibee is one
of the best competitive company which the people will
patronize their products because it sets the prices at a
cheap price but can satisfy the customers. Instead also of
targeting new customers in order to grow their business,
there is a specific target market already which is the kids
or the whole family in the market industry.
JFC has its wide range distribution, and for this
surely they gain customers loyalty that triggers the
profitability of the business. But despite of the
information's given, it is not yet enough to conclude
whether it is a good investment or not. Based on its
background it has a good record, thus we can say that it is
stable, and profitable. On the persons behind its success,
we can say that they are reputable based on their
background. JFC is a good investment based only to the
information's gathered, but we still need to know their
Quantitative analysis to be accurately concluded.
IV.REFERENCES
http://www.wipo.int/ipadvantage/en/details.jsp?id=2531
http://www.affordablecebu.com/load/business/
jollibee_foods_corporation_board_of_directors_and_officers_2
012_2013/6-1-0-3709#ixzz3iglLjpfY
http://www.affordablecebu.com/load/business/
jollibee_foods_corporation_board_of_directors_and_officers_2
012_2013/6-1-0-3709
http://jollibeefoundation.org/jollibee-foods-corporations-
csr-programs/
http://nhobeelab.weebly.com/industry-analysis.html
http://adedge.com.ph/jollibee-foods-corporation-the-global-
enterprise-with-a-pinoy-heart-a-bee-ting/
https://www.google.com.ph/search?
q=jollibee+food+corporation+swot+analysis&biw=1024&bih=513&s
ource=lnms&tbm=isch&sa=X&ved=0CAYQ_AUoAWoVChMIwuCklbStxwIVFF
aOCh3Z6AE2#imgdii=Q82Vf89jGc8BHM%3A%3BQ82Vf89jGc8BHM%3A
%3BQ07gOXQe-lssMM%3A&imgrc=Q82Vf89jGc8BHM%3A
http://franchisephilippines.org/jollibee-philippines/
http://wikamag.com/the-filipino-food-empire-jollibee-foods-
corporation/
http://edge.pse.com.ph/companyInformation/form.docmpy_id=86
http://www.alphainvestments.ph/is-jollibee-expensive/
I. COMPANY PROFILE
A. When and how the company was
established who were
responsible for setting up?
The original San Miguel
Brewery, Incorporation was founded
as La Fabrica de Cerveza de San
Miguel in 1890 by Don Enrique Maria Barretto de Ycaza y
Esteban under a Spanish Royal Charter that officially
permitted the brewing of beer in the Philippines and
incorporated as the first San Miguel Brewery, Inc. in 1913.
It was renamed San Miguel Corporation (SMC) in 1963, having
grown into one of the Philippines largest business
conglomerates with core interests in alcoholic and non-
alcoholic beverages, food and packaging. The breweries
operated as the beer division of SMC until 2007.
Early success led to the expansion of the business and
the Barretto decided to incorporate his brewery. On June 6,
1893, the company was incorporated and registered with a
capital of Php 180,000.Those forming the corporation were Don
Pedro Pablo Roxas y Castro, Don Gonzalo Tuason y Patiño, Don
Vicente D. Fernandez y Castro, Don Albino Goyenechea, Benito
SAN MIGUEL CORPORATION
Legarda y Tuason, the heirs of Don Mariano Buenaventura y
Chuidan and Barretto.
Roxas was appointed manager, playing a prominent role in
the development of the firm. He was the active member of the
firm until 1896.
San Miguel Brewery, Inc. (SMC) was incorporated on July
26, 2007 as a subsidiary of SMC and the domestic beer
business was spun off from SMC to SMB on October 1, 2007. In
2009, Kirin Holdings Co. Ltd. Of Japan acquired 48.3% of the
company from SMC for Php 8.841 per share.
In 2010, SMB acquired 100% ownership of San Miguel
Brewing International Ltd. (SMBIL) from SMC. The acquisition
of SMBIL enabled SMB to achieve full integration of San
Miguel’s domestic and international beer businesses.
SMB became listed in the Philippine Stock Exchange on
November 5, 1948.
B. Evolution of the company
Established in 1890 as a single brewery in the
Philippines under La Fabrica de Cerveza de San Miguel was
Southeast Asia’s first brewery, which produced and bottled
what would eventually become one of the best-selling beers in
the region and among the top beer brands in the world.
San Miguel since expanded to produce a wide range of
popular beverage, food and packaging products, which have –
for over a century – catered to generations of consumers’
ever changing tastes. They give every customer and consumer
they touch access to the best they can offer – whether in
terms of quality, or affordability or choice.
SMB enhance the value of their established businesses by
striving to achieve even greater efficiencies and operational
excellence. They also strengthen their brands by improving
product visibility and targeting areas where there is room
for growth in market share.
The company seek strategic acquisition and Greenfield
opportunities, positioning their businesses in a way to best
contribute to the country’s growth and industrial
development.
Broader distribution network for their products and
expand their customer base by identifying synergies across
their various businesses. In addition, they are pursuing
plans to integrate their production and distribution
facilities for it's both their established and newly acquired
businesses to generate additional cost savings and
efficiency.
San Miguel intends to further enhance their market
position in the Philippines by leveraging the company’s
financial resources and experience to allow it to continue to
introduce new products and services. Potential investments to
develop existing businesses include building additional
service and micro-filling stations, constructing new power
plants, expanding their power generation portfolio and
expanding food distribution networks. They will also continue
to invest in and develop business that has the potential to
gain leading positions in their respective markets and
industries.
C. Directors and Managers
Insiders at San Miguel Corporation (SMC)
Name Title Type of Board
or Member
Eduardo Cojuangco Jr. *Chairman
*Chief Executive
Officer
*Chairman of
Executive
Committee
Chief
Executive
Officer
Ramon Ang B.S.M.E *Vice Chairman President
*President
*Chief Operating
Officer
*Director
*Member of
Executive
Committee
*Member of
Nomination &
Hearing Committee
Ferdinand Constantino
B.A. (Econ.)
*Chief Finance
Officer
*Senior Vice
President
*Corporate
Information
Officer
*Treasurer
*Director
*Member of
Executive
Committee
*Member of Audit
Chief
Financial
Officer
Committee
*Member of
Executive
Compensation
Committee
*Member of
Nomination &
Hearing Committee
Aurora Calderon *Senior Executive
Assistant To The
Office of the
President & Chief
Operating Officer
*Senior Vice
President
*Director and
Member of
Executive
Compensation
Committee
Senior Key
Executive
Ferdinand Tumpalan *Chairman of San
Miguel Packaging
Specialists inc.
Unit
President
*President of
Mindanao
Corrugated
Fibreboard Inc.
*President of San
Miguel Packaging
Specialists Inc.
*President of San
Miguel Yamamura
Packaging
Corporation
Carlos Berba B.Sc.,
M.B.A, M.Sc.
*Managing Director
of San Miguel
Brewing
International
Limited
*Chairman of San
Miguel Brewing
International
Limited
Other Key
Executive
Francisco Alejo III *President of San
Miguel Pure Foods
Company Inc.
Unit
President
*Director of San
Miguel Pure Foods
Company Inc.
Thomas Tan *Director
*President of San
Miguel Shipping &
Lighterage
Corporation
Unit
President
Other Board Members on Board
Name Type of Board Member
Estelito Mendoza AA,
LLB
(UP), LLM (Harvard)
Member of the Board of Directors
Menardo Jimenez Member of the Board of Directors
Margarito Teves Member of the Board of Directors
Iñigo Zobel Member of the Board of Directors
Leo Alvez Member of the Board of Directors
Winston Garcia Member of the Board of Directors
Alexander Poblador Member of the Board of Directors
Joselito Campos Jr. Member of the Board of Directors
Reynato Puno M.C.L,
L.L.M, L.L.B
Member of the Board of Directors
Horacio Ramos Member of the Board of Directors
II. UNDERSTANDING THE CULTURE
A. Management principles, styles and practices
San Miguel Corporation in adherence to management
principles and best practices, the Chairman of the Board
designated a Compliance Officer reporting directly to him. As
the position denotes, he is responsible for seeing to it that
the organization complies with the provision in the manual.
The Board of Directors is responsible for the long-term
success of the Corporation and its sustained competitiveness,
consistent with its trusted role exercised in the best
interest of the Corporation, its shareholders and other
stakeholders.
Forming working committees within the Board fosters open
discussion, keeping Board members informed, and allowing them
to become more sensitive to shareholders’ interest.
The Audit Committee ensures that the accounting and
auditing processes, practices and methodologies meet
international standards. Financial records conform to
accounting principles generally accepted in the Philippines.
Upon its approval, the Corporation will adopt the IAS as its
accounting and financial reporting platform for international
acceptability.
The Corporation has in place an independent internal
audit function performed by an Internal Auditor, who ensures
that its key organizational and procedural controls are
effective, appropriate and complied with.
All material information is publicly disclosed. These
include earnings result, board changes, and shareholdings of
directors.
The Corporation established an Investor Relations Unit
to disseminate timely information to shareholders. SMC
practices consistency, accuracy, and timeliness in the
delivery and communication of information and data. The Unit
coordinates with the Compliance Officer and other SMC
divisions in effectively communicating with stakeholders.
B.Standing of the firm relative to:
a. Industry
San Miguel Corporation (SMC or the Parent Company),
together with its subsidiaries (collectively referred to as
the SMC Group), is one of the largest and most diversified
conglomerates in the Philippines by market capitalization and
total assets, with sales accounting for approximately 6.5% of
the Philippine GDP in 2013. Originally founded in 1890 as a
single brewery in the Philippines, SMC has transformed itself
from a market-leading beverages, food and packaging business
with a globally recognized beer brand, into a diversified
conglomerate with market-leading businesses and investments
in the fuel and oil, energy, infrastructure,
telecommunications, mining, banking and airline industries.
SMC owns a portfolio of companies that is tightly interwoven
into the economic fabric of its home market, benefiting from
and contributing to, the development and economic progress of
the Philippines. The common shares of SMC were listed on the
Philippine Stock Exchange on November 5, 1948.
b. Brand name acceptance
San Miguel Brewery Inc. (SMB) is the largest producer of
beer in the Philippines, with nine out of ten beer drinkers
preferring its brands. As the beer business grew at a steady
pace, it provided the foundation from which SMC expanded its
interests from food, beverage and packaging, to power, oil,
airline and infrastructure. Today, SMC is the country's
biggest diversified conglomerate.
From a single product produced in a single brewery in
1890, SMB has developed an array of popular beer products
over the past century, catering to the distinct tastes and
preferences of beer drinkers across all segments and markets
in the Philippines. Today, it carries a portfolio of ten
strong and popular beer brands: San Mig Light, Red Horse
Beer, Cerveza Negra, Gold Eagle Beer, San Miguel Strong Ice,
San Miguel Super Dry, San Miguel Premium All-Malt Beer, San
Miguel Flavoured Beer, San Mig Zero, and its flagship brand,
San Miguel Pale Pilsen. These products carry distinct
attributes that cater to all segments of the Philippine beer
market and have earned international recognition for quality,
winning in the prestigious Monde International Selection
almost on an annual basis, among other awards and citations.
c. Production Facilities and Locations
Breweries today are made predominantly of stainless
steel, although vessels often have a
decorative copper cladding for a nostalgic look. Stainless
steel has many favorable characteristics that make it a well-
suited material for brewing equipment.
San Miguel Corporation plants perform myriad analyses on
their beers for quality control purposes. Shipments of
ingredients are analyzed to correct for variations. Samples
are pulled at almost every step and tested for [oxygen]
content, unwanted microbial infections, and other beer-aging
compounds. A representative sample of the finished product
often is stored for months for comparison, when complaints
are received.
San Miguel's manufacturing operations extend beyond its
home market to Hong Kong, China, Indonesia, Vietnam,
Thailand, Malaysia and Australia; and its products are
exported to 60 markets around the world.
The Company has six production facilities strategically
located across the Philippines to ensure product availability
and freshness. The six production facilities in the
Philippines are located at Pampanga, Metro Manila, Laguna,
Negros Occidental, Cebu and Davao.
d. Marketing and Distribution Outlets
From a portfolio perspective, San Miguel’s new business
ventures increase the company’s exposure to profitable
recurring revenue and are highly synergistic with the
company’s core businesses, enjoying complementarities in
scale, markets, geography, technology and raw materials. At
the corporate level, the size and scale of San Miguel’s
distribution network operations will provide significant
economies of scale and synergies in production, research and
development, distribution, management and marketing. Scale
also lends to substantial leverage and bargaining power with
suppliers and retailers, an advantage that SMC currently
enjoys. In terms of immediate distribution channels, Petron’s
network of over 1,700 service stations and convenience stores
has already broadened the footprint of SMC’s food and
beverage products. And the combined distribution network will
also be critical in the roll-out of new products and
services. SMC’s ownership of toll roads and regional airports
would further expand this network, providing various retail
and advertising options in kiosks and rest stops. The
infrastructure sector would also result in ancillary business
opportunities for SMC businesses as its toll way projects
provide the right of first refusal to use the land that falls
within the scope of the project. Synergies are also abundant
for the power business and San Miguel’s three coal mines,
with the mines providing raw material input to the power
plants and fuel for the company’s other non-coal power
plants.
C.Product Diversification
For the longest time, the San Miguel Corporation (San
Miguel was the model of the focused “related” diversifier in
the Philippines. To broaden its beer and soft drink
businesses, it acquired La Tonden Distillers (later renamed
Ginebra, the largest selling hard liquor brand in the
Philippines. Beyond the beer and the beverages business, the
company integrated backwards by entering into the bottle-
making as well another packaging materials businesses. Then,
it went beyond its beverage businesses by diversifying
further in the food line, adding ice cream, milk and dairy
and processed meat products. The acquisition of Purefood from
Ayala in 2001 further broadened its food line to include
flour. Its largest and most publicized strategic move was,
however, the acquisition in 2000 of National Foods, the
largest dairy company in Australia. The acquisition through,
considered a very costly one, was well within its historical
trust as a diversified food and beverage company.
For its beer business, it aggressively pursued
territorial diversification in the 1990s. It established in
China, Vietnam, Thailand, and Indonesia and expanded its
operations in Hong Kong. It also acquired the Australian beer
brewer J Boag and Son. The beer line was said to be San
Miguel’s spearhead for the entry of its other food lines into
foreign markets in the region.
Until the new millennium, San Miguel hewed closely to its
decades‐old posture of diversifying within the food and
beverage fields. Beginning in 2007, however, San Miguel’s
diversification efforts took a different direction. In the
second half of 2007, it was one of the principal contenders
for the acquisition of Energy Development Corporation (EDC),
the government’s largest geothermal steam producer.
In addition, it acquired the controlling interest in
Petron Corporation, the largest oil refiner and distributor i
n the Philippines.Its interest in the power distribution ande
nergy field wassaid to diversify into biofuel production (e.g
., ethanol) in the future.
Since the new millennium, the new management of
San Miguel Corporation has entered the following
unrelated businesses 5 outside its traditional food
and beverage businesses: (1) Telecommunications(e.g., Liberty
Telecoms); (2) Banking (e.g., Bank of Commerce);
(3) Electricity generation and distribution (e.g., SMC
Global Power Holdings, San Miguel Energy, Meralco); (4)Oil
refining and distribution (e.g., Petron Corporation);
(5)Mining(e.g., Daguma Agro Minerals, Bonanza Energy Resource
s, SultanEnergy);(6)Air Transport(e.g.Philippine Airlines);
and (7) Public infrastructure construction and management
(e.g., Universal LRT, TransAire, TPLEX).
III. ANALYSIS
San Miguel Corporation was started during the year 1890
by Don Enrique Maria Barretto de Ycaza y Esteban and until
now the company exist. The company has already 125 years in
business. It is stable enough because the company was already
last long in the business world and they’ve done many things
in the world for a good business operation, for the
betterment of the company and there will be the probability
that it will continue in the future. Don Enrique Maria
Barretto de Ycaza y Esteban was a well-known businessman in
Manila and is responsible enough in establishing San Miguel
Corporation. SMC was listed in the Philippine Stock Exchange
on November 5, 1948.
SMC is a stable business, has a well known founder and
responsible, and was listed in the PSE attracts its investor
to invest in SMC. This will increase the demand of stocks for
SMC, increase in stock price, increase in profit and will
also increase the sales of the company. Being listed in the
PSE the company makes it legal because they’ve pass the
necessary documents needed for their good business operation.
The company evolved through expansion and making quality
products throughout the years. Expansion of business caters
more customers, that will increase their production, increase
also to their profit and it will also lead an increase of
their sales. One of their strategies is enhancing their
market position in the Philippines by leveraging company’s
financial resources and experience to allow it to continue to
new products and services. This strategy of SMC attracts more
investors and customers to patronize their product.
The Chief Executive Officer of SMC is Eduardo Cojuangco
Jr. has been called “one of the country’s leading
businessmen.” He serves as the Chief Executive Officer of SMC
since July 7, 1998. He studied at San Beda College, De La
Salle University. He is a responsible man and credible in
handling businesses. The other board members of SMC are also
responsible enough and credible in their positions. Having a
credible, responsible and good board of directors of SMC
attract more investors. They are also efficient and
effectiveness in such a way in making a good decision for the
betterment of the company and also it can be seen that there
are a lot of programs and projects that they are makes and
there are a lot of improvements that they make since its
establishment.
The company ensures that all public information is being
disseminated. They also informed changes about the earning
result, board changes and shareholdings of directors which is
good for the investors so that they will be fully informed
about the company and it can also help them in deciding
whether to invest in the company or not.
SMC offered their products nationwide. They have also
production facilities nationwide which is good for the
business in order to produce more products. They ensure that
their products and services will meet the demand of their
customers. This is good for the business in order to satisfy
more customers, increase production, increase their profit,
increase sales and will increase also the value of the firm
which is good for the investors.
Brand name of SMC was widely accepted by the customers
or highly recognized it. Customers patronize the SMC
products. Having an accepted brand name for SMC creates the
loyalty of their customers, more potential buyers, increase
in demand for their products, increase in their sales,
increase in profit, and increase the stability of the
business.
They don’t focus solely in beverages but also in food,
packaging, properties, oil and refining and marketing, power,
infrastructure and other businesses. This is good for the
company in to become stable and in case of having a loss in
the beverages industry there would be other businesses that
will be gaining.
IV. REFERENCES
A. Company Profile
https://en.wikipedia.org/wiki/San_Miguel_Brewery
shttps://en.wikipedia.org/wiki/San_Miguel_Corporation
http://www.sanmiguel.com.ph/company/page/802/
Strategy.html
http://www.bloomberg.com/research/stocks/people/
board.asp?ticker=SMC:PM
B. Understanding the Culture
http://www.sanmiguel.com.ph/corporate/page/19/
Corporate_governance.html
http://www.sanmiguel.com.ph/PDF/fs/SMC-17-A-
Final04.15.14.pdf
http://www.sanmiguel.com.ph/business/page/773/beer.html
http://sanmiguelbrewery.com.ph/plantsandfacilities.php
http://sanmiguelbrewery.com.ph/about-us.php
http://www.sanmiguel.com.ph/synergy.html
http://journals.upd.edu.ph/index.php/pmr/article/
viewFile/3597/3312