company culture - e kickstart preso - gngf & intrustit
TRANSCRIPT
![Page 1: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/1.jpg)
color-logo-500pxl NO BACK
E-KICKSTART 10-14-2016
START-UP CULTURE FOR A WINNING TEAM
Tim Rettig – Intrust IT & Mark Homer – GNGF
@intrustIT | @gngfound
![Page 2: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/2.jpg)
MARK HOMER
![Page 3: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/3.jpg)
TIM RETTIG
![Page 4: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/4.jpg)
![Page 5: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/5.jpg)
• @gngfound
WHY CULTURE?
“Since 1998 the [Fortune Magazine]100 Best Companies have outperformed the S&P 500 index by a ratio of nearly 2 to 1”
“The best employers are better because more business leaders are focused on workplace culture as a competitive
tool.”HR leaders consider culture and engagement their number-
one challenge, according to a recent study by Deloitte University Press.
BETTER PERFORMANCE
![Page 6: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/6.jpg)
WHY CULTURE?
• 54% of actively disengaged employees say they would consider taking a job with a different company for a raise of 20% or less
• Employees who are ‘engaged and thriving’ are 59% less likely to look for a job with a different organization in the next 12 months.
• Turnover typically costs about 20% (or more) of an employee’s annual salary
BETTER RETENTION
![Page 7: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/7.jpg)
WHY DO PEOPLE LEAVE• Wrong fit for position (bad hiring)
• Don’t like their Manager
• Don’t see opportunities for promotion or growth
• Don’t feel appreciated
![Page 8: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/8.jpg)
CULTURE IS MORE THAN HAVING BEER AND PING-PONG
…many companies have established a wide variety of perks from working from home to office gyms….However, these companies still fail to take into account the research. A Gallup poll showed that, even when workplaces offered benefits such as flextime and work-from-home opportunities, engagement predicted wellbeing above and beyond anything else. Employees prefer workplace wellbeing to material benefits.
![Page 9: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/9.jpg)
REAL FEEDBACK FROM OUR TEAM…
“The overall work environment and type of work that I am doing on a daily basis are very desirable to me. The fact that our work is positively impacting several people's lives is something that motivates me every day.”
“The company culture. I feel like everyone cares about the company and each others success.”
“Autonomy to get work done without micromanagement or excessive oversight. I'm accountable for my own success.”
![Page 10: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/10.jpg)
NOT ONCE WAS ANY OF THIS MENTIONED
• Unlimited Vacation• Beer:30 Friday• Ping-pong table
• Dog-Friendly Office• 401k match• Health Benefits
![Page 11: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/11.jpg)
Can you answer:
“What are you doing to make sure
your team is engaged?”
![Page 12: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/12.jpg)
COMPANY GOALS AND VALUES• How does the employee’s goals and values
align with your company’s goals and values?
![Page 13: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/13.jpg)
HIRE FOR VALUE FIT • You must know your company values before you can hire to
them
• Create multiple questions for each value
• Why have they left other jobs?
• Involve as many people in hiring as you can
• Skills can be taught - Culture/Value-fit often cannot
![Page 14: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/14.jpg)
![Page 15: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/15.jpg)
+People
-People
-Results +Results
DrivingCulture
The Culture Quad
Apathetic
Culture
Maternal
Culture
Integrated
Culture
![Page 16: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/16.jpg)
RESULTS THROUGH TRANSPARENCYTicket Company Name Last
NameFirst Name
Response Points Technician(s)
696326 Warren County Elderly Services Program
Burke Ann 100 CHolden
695087 Franklin City Schools Irgens Craig 100 AWeastBScholl
699990 Miami Township Ryan Jennifer 100 MErtel700315 5ME Massman
nBob Very polite! 75 MErtel
699293 National HVAC Services Hack Vicky 75 MErtel700427 Kelly Brothers Kelly Stephe
n 100 AWeast
700462 Kelly Brothers Kelly Stephen
100 MSanta
700382 Carlisle and Finch Banks Chrissy 100 JStidd700009 Aronoff Rosen & Hunt Co. Frietch Nancy 100 BScholl699990 Miami Township Ryan Jennifer 100 MErtel699265 UFCW Benefits & Pensions Hilbert Juanita Andy was very patient and professional. A
delight to work with.100 AWeast
698073 Westminster Financial Securities
Fahey Cecile Just to let you know, Matt Erter was very helpful, patient and professional. He is truly an asset to your team.
100 MErtel
![Page 17: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/17.jpg)
![Page 18: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/18.jpg)
THE TWELVE ELEMENTS
“Based on Gallup’s ten
million work place interviews – the
largest worldwide study of
employee engagement.”
![Page 19: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/19.jpg)
CREATE YOUR OWN SURVEY
![Page 20: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/20.jpg)
OUR INITIAL RESULTS
5. My supervisor, or someone at work, seems to care about me as a person.
2. I have the materials and equipment I need to do my work effectively.
1. I know what is expected of me at work
3. At work, I have the opportunity to do what I do best every day.
9. My co-workers are committed to doing quality work.
12. This last year, I have had opportunities at work to learn and grow.
6. There is someone at work who encourages my development.
8. The mission and/or purpose of my comapany makes me feel like my job is important.
10. I have a best friend at work (someone I trust I can confide in).
7. At work my opinions seem to count.
11. In the last six months, someone at work has talked to me about my progress.
4. In the last seven days, I have received recognition or praise for doing good work.
0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 54.61
4.57
4.52
4.48
4.43
4.39
4.26
4.17
4.17
3.96
3.87
3.77
![Page 21: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/21.jpg)
IMPROVEMENTS1.Better recognition
• Companywide “Appreciation Circle”• Daily “Woots” in Morning Huddle• Quarterly Recognition Awards
2.More timely feedback• Upgraded review system• Weekly one-on-ones with manager
3.Ability to affect change• Weekly one-on-ones with manager• Implemented online feedback system• Monthly companywide meeting with “AMA” session
![Page 22: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/22.jpg)
BEST PLACES TO WORK
Finalist:201120122013201420152016
![Page 23: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/23.jpg)
ORGANIZED BY THE BUSINESS JOURNALS
![Page 24: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/24.jpg)
DATA COLLECTED BY QUANTUM
![Page 25: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/25.jpg)
2015 RESULTS
![Page 26: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/26.jpg)
2015 RESULTS
![Page 27: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/27.jpg)
2015 RESULTS
![Page 28: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/28.jpg)
BPTW YEAR TO YEAR COMPARISON
2012 2013 2014 2015
89.92
96.36
93.24 93.35
91.42
93.32 93.21
92
97
Intrust IT Average Finalist Winner
![Page 29: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/29.jpg)
2015 RESULTS SUMMARY
![Page 30: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/30.jpg)
![Page 31: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/31.jpg)
![Page 32: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/32.jpg)
YEARLY FEEDBACK ISN’T ENOUGH
![Page 33: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/33.jpg)
WEEKLY OFFICEVIBE SURVEYS
![Page 34: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/34.jpg)
ENGAGEMENT 2.0Open Book Management
![Page 35: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/35.jpg)
GREAT GAME OF BUSINESS
![Page 36: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/36.jpg)
![Page 37: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/37.jpg)
2017 PROJECT
![Page 38: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/38.jpg)
HOLACRACY
![Page 39: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/39.jpg)
INTRUST 2020 GOAL
![Page 40: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/40.jpg)
RESOURCES• Books:
• Traction - http://amzn.to/2dM50cC • Get a Grip - http://amzn.to/2e9sSm7 • A Stake in the Outcome - http://amzn.to/2dkG4pA • The Great Game of Business - http://amzn.to/2dJychP • The 4 Disciplines of Execution - http://amzn.to/2dJxD7W• The Advantage - http://amzn.to/2dkFhVr • Delivering Happiness - http://amzn.to/2e9rvnm • Scaling up - http://amzn.to/2erUpCp (for bigger
companies)
• Tools• OfficeVibe - https://www.officevibe.com - Tim & Mark
both use• 15Five - https://www.15five.com/ • Hey Taco - https://www.heytaco.chat/ - integrates with
Slack• Bonusly - https://bonus.ly/
• Organizations:• Aileron - http://www.aileron.org/• EO - http://www.eocincinnati.com/• GGOB - http://greatgame.com/• Goering Center -
https://business.uc.edu/centers/goering.html• Holacracy - http://www.holacracy.org/• National Center for Employee Ownership -
http://www.esop.org/
• Hiring• TopGrading - http://www.topgrading.com/• Disc Profile - http://www.thediscpersonalitytest.com/• Wonderlic - http://www.wonderlic.com/
![Page 41: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/41.jpg)
Questions?
![Page 42: Company Culture - E kickstart preso - GNGF & intrustIT](https://reader036.vdocument.in/reader036/viewer/2022062901/58f0ab411a28ab14228b4585/html5/thumbnails/42.jpg)
THANK YOUTim Rettig – Intrust IT
https://www.linkedin.com/in/timrettig | @timrettig
Mark Homer – GNGFhttps://www.linkedin.com/in/markhomer | @mark_homer
@intrustIT | @gngfound