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VIETNAM HOTELIERS Management Consulting Recruitment & Training COMPANY PROFILE 04 th Floor, Block B, 4 Nguyen Dinh Chieu St, Dakao Ward, District 1, HCMC, Vietnam. Tel: (+84) 08 62288 4260 – Fax: (+84) 08 6299 8552 www.vietnamhoteliers.com One Connection Two Commitment Triple Value

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VIETNAM HOTELIERS

Management Consulting

Recruitment & Training

COMPANY PROFILE

04th Floor, Block B, 4 Nguyen Dinh Chieu St, Dakao Ward, District 1, HCMC, Vietnam.

Tel: (+84) 08 62288 4260 – Fax: (+84) 08 6299 8552

www.vietnamhoteliers.com

One Connection Two Commitment Triple Value

Vietnam Hoteliers has partnered with many successful organizations in Vietnam and region to

create sustainable sources of strategic advantage and high organizational performance. Equipped with

many years of industry experience, a local, regional and global consultant network, and a broad range of

solutions, we provide organizations with the ways and means to transform business challenges into

opportunities for growth and development.

Key Challenges

Sustaining Productivity after a slowly improving worldwide Economic Recession.

Talent Acquisition and Development in a Competitive Labor Market.

Lack of quality successors for Retiring/Leaving Senior Managers.

Employee Productivity Stagnation in a Corporate Culture.

We mobilize the local & global resources of the Vietnam Hoteliers worldwide network to develop

customized solutions targeted to address unique business needs.

Our Core Value

A comprehensive range of multi-level programs, solutions, tools to address every HR

and organizational need.

Experience with Top corporations in local & regional countries.

Fully customizable solutions (if we don’t have it in our battery of solutions, we can develop

it for you).

Our commitment to our relationship with our accounts, and our genuine passion to make

their organization effective and efficient.

As your management/recruitment consultant, we act as your trusted advisor at every step of the

way. We bring innovative solutions to your most challenging HR issues and help you achieve your

most demanding HR goals. Whatever it takes, Vietnam Hoteliers will make your strategy work in

accordance with our Core Value: W-A-R-R-I-O-R

Win-Win Solution, Artful, Realistic,

Responsible, Integrity,

Open-Minded and Reliable.

Management Consulting Recruitment Training Vietnam Hoteliers

Management Consulting Recruitment Training Vietnam Hoteliers

Huỳnh Thanh Tâm (Kerry) - Email: [email protected] -Cellphone: 0985.800.178

Nguyễn Bảo Lộc (Peter) - Email: [email protected] -Cellphone: 01229.122.816

Nguyễn Tố Hân (Meggie) - Email: [email protected] -Cellphone: 0908.386.618

HR Business Partner Team Profile Vietnam Hoteliers

Managing Director

Key Account Recruitment Manager

Mr. Huynh Thanh Tam got BA in English from Da Nang’s University , BA from Hanoi

National Economic University major in Business Law, Certificate on American

Accountant Associate.

Over 10 years of experiences as HR Manager/Director in Hospitality industry with well-

known company such as Mgallery Laveranda Resort & Spa; Sasco Blue Lagoon Phu Quoc

Resort ; Anantara Lanmien Resort & Spa ; Celadon Palace Hotel ; Six Senses Con Dao

Resort & Spa; Best Western Sea & Sun , Hon Tam Resort & Spa ; Windsor Plaza Hotel;

Novotel Saigon Center; Autogrill VFS F&B.

Customer service mind, efficient as HR Business Partner, Mr. Tam will bring the value

added by Vietnam Hoteliers’ Service to demanding Clients’ requirements.

Strong in Pre-Opening and Set-Up for Hotels & Restaurants.

Mr. Nguyen Bao Loc got Diploma with Hospitality major at Shatec Institute Singapore.

With 10 year in Hospitality, main focus in F&B Operation such as Trainee at Swissotel

the Stamford Singapore ; Management Trainee at Vinpearl Land Resort and Spa,

Assistant to F&B Manager at Vinpearl Land Resort and Spa ; Restaurant Manager at

Renaissance Riverside Hotel Saigon; Assistant Operation Manager at Autogrill VFS F&B.

Open-mined, strong customer service, Management and Leadership skills, driven for

results with priorities, always find solution in any challenge, having Management

experience in both Local & International Hotel Chain.

Strong in F&B Service & Operation and P&L Management.

HR Business Partner Team Profile Vietnam Hoteliers

Recruitment Consultant

Ms.Nguyen To Han got BA in Hotel Management from Hanoi Open University, she

worked in hotel industry over 10 years with different positions: Receptionist,

Reservationist, Guest Relation Officer for many hotels in Ho Chi Minh (Bong Sen Hotel;

Novotel Saigon Plaza; Legend Hotel) and four years in academic environment at Fulbright

Economics Teaching Program as an Administrative Officer.

She has worked with foreign client as well as Vietnamese vendor in bilingual

environment, thus she has good skills and able to use a variety of techniques to secure

clients, find qualified candidates to meet the demanding client’s requirements.

Strong in Customer service, Communication and Business Administration skill.

Ms. Trần Bảo Trân (Hanni)

Ms. Nguyễn Thụy Anh Thư (Theresa)

Mr. Nguyễn Đăng Thiên (Titus)

Advisors Profile Vietnam Hoteliers

She got International Executive Master on advanced Development Studies in Switzerland as well

as many international certificates on Tourism Management.

She has involved many Tourism Management Projects funded by EU.

With over 15 years of experience, she has worked as Dean of Tourism and Hospitality

Management, Head of Partnership Engagement Department at Bach Viet College, currently her

position is Branch Director at Á- Âu Hospitality Vocational School ( A-Au VOGU).

Strong in Leadership, Customer Service and especially her Training and large Networking in

Tourism Industry from Central to local Authority.

He got Bachelor of Science in Electrical Engineering in Philippine.

With over 25 years of experience, he has worked as Chief Engineer/ Technical Director for many

Well-known Hotels & Resort such as Accor, Victoria Group ,Life Resort , Six Senses, Best

Western, and currently as MEP Manager at Sanctum Inle Resort ( Myanmar).

Strong in Leadership, Maintenance especially finding Solutions for Energy Saving, well-versed

with Multi-National working environment.

She got Bachelor of Business degree in Tourism & Hospitality Management and Master of Business in Human Resource Management in Chalessturt University in Australia.

With over 10 years in Hospitality, she has worked in F&B Operation with many well-known Groups such as Swissotel Sydney, and Marriot as Assistant F&B Manager at Renaissance Riverside Saigon Hotel, MGM Ho Tram Project as Assistant Outlet Manager and currently as Operation Manager at AutogrillVFS F&B.

Strong in Leadership, Communication skill especially People Management and F&B Service Operation both Local & Oversea.

He has taken over many key position in Kitchen operation so far with many well-known Groups such as Furama Da Nang Resort, Best Western Nha Trang, Laguna Banyan Tree and currently as Executive Chef at Olalani Resort & Condotel Da Nang.

Leadership, English Communication skill, Staff Training especially Hotel/Resort Opening & Set-up, Excellent knowledge on Vietnamese ,Western Cuisine, having Management experience in both Local & International Hotel Chain.

Strong in Pre-Opening and Set-Up for Hotels & Restaurants.

Advisors Profile Vietnam Hoteliers

Branch Director-A-Au VOGU, HCM City, Vietnam

MEP Manager- Sanctum Inle Resort ( Myanmar)

Operation Manager-Autogrill VFS F&B

Executive Chef-Olalani Resort & Condotel Da Nang City

Mr. Renato Yabut

Over the last 20 years, HR’s role has shifted dramatically from being an

administrative function, to being a strategic business partner to the organization.

Vietnam Hoteliers has solutions to address all areas of the HR function:

Strategic Human Resource Management

Core Solution Areas

Recruitment &

Selection

Recruitment & Selection

The acquisition of talent is the first determinant of whether the organization will be productive or

not. It will also shape the level of efficiency of any HR initiative. Hiring errors are more common than

you think. People have been brought into the organization who lack critical competency requirements,

have the wrong fit for the job, and the wrong fit for the organization. On the other hand, high quality

hires means less turnover, less training costs, and a better talent pool for succession planning.

Vietnam Hoteliers helps organizations bring objectivity to the assessment and selection process to

reduce hiring errors and improve talent quality.

OBTAIN

DEVELOP ENGAGE

REWARD MONITOR

Training & Development

Performance

Management

Talent Management Career Development

Compensation

& Benefits

Human Resource Management Core Solutions Vietnam Hoteliers

Human Resource Management Core Solutions Vietnam Hoteliers

Training & Development

While classroom programs will remain as a staple in the employee work experience, training

departments are being challenged to bring in more performance-based, blended developmental

activities that truly impact behavior and productivity back on the job. Vietnam Hoteliers provides

organizations with the many useful training courses that could help organizations create a learning

organization committed to sustainable competency development.

Performance Management

It has always been the aim for HR divisions to develop a Performance Evaluation System that is

fair, objective, and that equitably rewards successful performance. This is not only achievable, but

can also be performed in an easy, hassle-free way. But it begins with the clear establishment of

the Mission, Key Result Areas, Key Performance Indicators, Tasks and Standards across the

organization. With a clear set of roles and accountabilities, employees at all levels in the organization

are not only guided of their role in the implementation of strategy, but are able to regulate their

performance. Vietnam Hoteliers helps organizations set clear accountability areas, and the

measures by which their performance success will be measured, rewards will be based, and

disciplinary action will be enforced.

Talent Management, Succession Planning & Career Development

Whilst most employers advocate the provision of equal opportunities for growth and career

advancement in organizations, HR professionals know that not all positions and individuals are

made equal. There are critical positions, scattered across management and technical fields that

directly shape the current and long term success of the entire organization. In short, these

positions would need the highest level of competency, the most number of competent successors,

and highest level of satisfaction. Vietnam Hoteliers helps organizations identify these positions,

find you sources of people with high potential for vertical mobility, and provide the resources and

systems to grow talent sustainably within the organization.

Competency Profiling

Employee Performance success is a delicate combination of the right mix of skills, knowledge,

attitudinal, and motivational elements that fuel productive behavior. We now use the term

“competencies”. Vietnam Hoteliers helps organizations identify these critical competencies

through a rigorous study of the job situation, to identify what is unique about your top performers,

and what it is in them that you want to duplicate and spread across the organization.

Human Resource Management Core Solutions Vietnam Hoteliers

Human Resource Management Core Solutions Vietnam Hoteliers