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© 2013 EHS Partnerships Ltd. Competency The Key to a World Class Safety Management System Glyn Jones, M.A.Sc., P.Eng., CIH, CRSP Partner EHS Partnerships Ltd. October 9, 2013

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Page 1: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd.

Competency

The Key to a World Class Safety Management System

Glyn Jones, M.A.Sc., P.Eng., CIH, CRSP

Partner

EHS Partnerships Ltd.

October 9, 2013

Page 2: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Page 3: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

What are we trying to achieve?

© Glyn Jones, 2011, Reproduction with permission

Page 4: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Competency

What do you know?

What can you do?

Page 5: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Occupational Health and Safety Management System

Page 6: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

“Competent” in relation to a person, means adequately

qualified, suitably trained and with sufficient experience to

safely perform work without supervision or only a minimal

degree of supervision;

Alberta Defines Requirements

What the Crown says…

Page 7: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Hardhat Sticker of the Future?

Page 8: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Book Smarts v. Street Smarts

• How do you develop book smarts?

• How do you develop street smarts?

Page 9: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Book Smarts

• Being able to succeed scholastically or

academically

• Someone who is intelligent and very well

educated academically

• Having a lot of academic knowledge learned

from books and studying, but not

necessarily knowing much about people

and living in the real world

Page 10: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Street Smarts

• A person who has a great deal of common

sense and knows what's going on in the

world

• This person knows what every type of

person has to deal with daily and

understands all groups of people and how to

act around them

Page 11: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Book Smarts v. Street Smarts

Page 12: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

General v. Professional v. Technical

Page 13: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

General Competency

Page 14: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Professional Competency

How do you

develop it?

Page 15: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Technical Competency

How do you

develop it?

Page 16: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Industry v. Discipline

Page 17: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

How is Competency Assessed?

Page 18: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

How is Competency Assessed?

Page 19: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

The Safety Professional

How do we judge competency in our field?

• 3 years work experience in safety?

• 3 years experience in the oil and gas industry?

• NCSO/Gold Seal/QSR?

• Enform/AASP/ASC External Auditor?

• University Certificate in OHS (U of A, U of C, UNB) ?

• CRSP?

• Diploma in OHS (UNB or?) ?

• CSP? CIH? ROH?

• Masters Degree or PhD in OHS?

Page 20: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

NCSO

The participant must have a minimum of 3 years field

experience in the construction industry to receive

certification as an NCSO.

To obtain NCSO status, you must successfully

complete certification in 13 of the courses listed in the

NCSO information package.

Principles of Health & Safety Management

Auditor Training Program (Certificate of completion)

Leadership for Safety Excellence (LSE Proficiency level certified)

WHMIS Train-the-trainer

Construction Safety Administration *

Basic Instructional Techniques

Prime Contractor

Confined Space Entry/Monitor

Alberta Legislation Awareness

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© 2013 EHS Partnerships Ltd. Competency

CCA – Gold Seal (GSC)

Gold Seal Certification is a comprehensive

certification program that demonstrates

expertise, industry commitment and ensures

that practitioners are ready to meet the

demands of construction projects across the

country.

By enhancing professional knowledge in the management of

construction, Gold Seal Certified (GSC) professionals allow the

Canadian construction industry to retain a powerful competitive

edge. By setting the “Gold Standard”, you can be confident that

GSC professionals understand what it takes to successfully

deliver construction projects safely, effectively and efficiently

while always ensuring industry standards and best practices.

Page 22: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

AASP - QSR

Individuals who achieve a Qualified Safety Representative (QSR)™

designation will have completed the nine compulsory modules, one

elective, written an overall comprehensive exam and passed with a

minimum of 70%.

The Qualified Safety Representative

(QSR)™ is a designation developed by

Alberta Association for Safety

Partnerships to provide OHS

professionals or persons wanting to be

leaders in OHS a career development

path. AASP has designed this

designation to provide basic health and

safety training as the first step in the

ladder of learning.

Page 23: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

U of C/U of A/UNB OHS Certificates

1/3

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© 2013 EHS Partnerships Ltd. Competency

Canadian Registered Safety Professional

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© 2013 EHS Partnerships Ltd. Competency

Post-CRSP Diploma

Page 26: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

I-CAB

Page 27: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

I-CAB (www.i-cab.org)

I-CAB provides comprehensive proctored

assessments by testing an individual’s

understanding of the industry terminology, the

legislation, and the application of legislation in

realistic scenarios.

Each assessments takes between two to three hours

per industry / jurisdiction and due to the fact that

these exams are industry and jurisdictionally

focused, additional assessments are taken for the

various industries/legislation.

Page 28: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

1- Definition

Level 1 Definition/Recognition

• A competent person

should recognize the

equipment and

understand the

terminology

common to industry

and legislation

Page 29: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

2 – Reference

• A competent person

should know how and

where to locate detailed

information about

legislation critical to the

sector and jurisdiction

they engage

Level 1 Definition/Recognition

Level 2 Reference

Page 30: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

3 – Interpretation

• A competent person should know how to determine the intent/expectation of the regulation inherent to the specific hazards, risks, and challenges of their workplace.

Level 1 Definition/Recognition

Level 2 Reference

Level 3 Interpretation

Page 31: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

4 – Application

• A competent person should know how legislation has been enforced in the past and how it needs to be applied in order to meet the expectations of regulation

Level 1 Definition/Recognition

Level 2 Reference

Level 3 Interpretation

Level 4 Application

Page 32: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Competency

What do you know?

What can you do?

Page 33: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

“Competent” in relation to a person, means adequately

qualified, suitably trained and with sufficient experience to

safely perform work without supervision or only a minimal

degree of supervision;

Code Knowledge and Competency

Page 34: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

How is Competency Achieved?

Training ≠ Competency

Page 35: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

How is Competency Achieved?

Education ≠ Competency

1/2

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© 2013 EHS Partnerships Ltd. Competency

How is Competency Achieved?

Mentoring ≠ Competency

Page 37: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Assessment is the Key

Page 38: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

How is Competency Achieved?

Training

Education

Mentoring

+ Assessment

= Competency

Page 39: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

The Competency Trident

Training

Education

Mentoring

Competency

Assessment is the ‘whet stone’ to keep the Trident Sharp

Page 40: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

More on Mentoring……..

There is a difference between:

• Tutoring

• Coaching

• Mentoring

Page 41: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Tutor

Page 42: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Competency

Page 43: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Penn West – Career Tracks

Operator Fundamentals - Onboarding

Core Safety Training - Assess Qualifications Training and Competency

Assessors)

Task Specific Training: Operation Fundamentals 101 (Field) and Task /

Operation Specific Formal Training

Competency Assessments (Full Time and Full Time Equivalent) - Critical

Tasks and Non-Critical Tasks

Leadership Training: SMART Training, Safety Essentials for Supervisors

and Managers, and Field leadership Development (Foreman)

Site Supervisor Competency - Assessment – CAPP/ENFORM

Competency Model

Contract Operator (Operating Companies) Competency

Page 44: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

A Competency Model

Page 45: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

A Competency Model

Page 46: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

A Competency Model

Page 47: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

A Competency Model

2/3

Page 48: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Tie it into the Hazard Assessment

List:

1. Occupations/Positions from Org Chart

2. Jobs of each occupation/position

3. Tasks of each job

4. Steps of each task

5. Hazards of each step

6. Controls for each hazard

Voila! The Hazard Assessment is complete!

Hazard Versus Risk ` © 2012 Safety Online Inc.

Page 49: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

A Common Competency Model

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© 2013 EHS Partnerships Ltd. Competency

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© 2013 EHS Partnerships Ltd. Competency

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© 2013 EHS Partnerships Ltd. Competency

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© 2013 EHS Partnerships Ltd. Competency

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© 2013 EHS Partnerships Ltd. Competency

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© 2013 EHS Partnerships Ltd. Competency

48% below

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© 2013 EHS Partnerships Ltd. Competency

Literacy is an Issue

The legacy of literacy makes it a problems that people will not bring forward

Improving literacy is part of the

answer to developing competency

Page 57: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Competency

What do you know?

What can you do?

Page 58: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

The Competency Trident

Training

Education

Mentoring

Competency

Page 59: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Page 60: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

An Evolving Competency Model

8-tier

Model

Page 61: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Tie it into the Hazard Assessment

List:

1. Occupations/Positions from Org Chart

2. Jobs of each occupation/position

3. Tasks of each job

4. Steps of each task

5. Hazards of each step

6. Controls for each hazard

Voila! The Hazard Assessment is complete!

Hazard Versus Risk ` © 2012 Safety Online Inc.

Page 62: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Competency and Risk Management

Page 63: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Quotable Quotes

“Our role as a professional is similar

wherever you go in the world, creating risk-

controlled environments, but the way you

do it is very different. Make sure you have

people ... with the right level of competence.

People are the key to driving standards.”

Stephen Booker, QSHE director at Norland Managed Services

2012 IIRSM Conference

Page 64: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Quotable Quotes

They all have excellent resumes.....

So what I’m trying to find out is how

they will behave under pressure.”

Hyman Rickover

The Social Impact of Cybernetics

Charles Dechert, Marshal McLuhan, Hyman Rickover

Page 65: Competency - Schedule 2 Employers' Group...Leadership for Safety Excellence (LSE Proficiency level certified) WHMIS Train-the-trainer Construction Safety Administration * Basic Instructional

© 2013 EHS Partnerships Ltd. Competency

Questions?? Please feel free to contact me directly