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    ANALYSIS OF EXTERNAL INFLUENCE

    SESSION 2:

    Dr. Sasmita Palo

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    Today's agenda

    What is the external environment?Key components of external environmentAnalysis of external environmentTechniques of scanning of general environmentPEST AnalysisSWOT AnalysisCASE STUDY ANALYSIS

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    3

    What is external environment?

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    A Ptolemaic view

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    Alternative Models of SuperiorAlternative Models of SuperiorReturnsReturns

    The Industrial Organization model

    suggests that above-average returns for

    any firm are largely determined by

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    1.1. Strategy dictatedStrategy dictatedby the firms uniqueby the firms unique

    resources andresources andcapabilitiescapabilities

    2.2. Find anFind an

    environment inenvironment inwhich to exploitwhich to exploit

    Resource-based Model of Above-Average Returns:barney, Wernerfelt

    1. Firms Resources1. Firms Resources

    The Firm

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    Alignment ofFirm-Strategy-Environment

    Resources &Capabilities

    Valuable, rare, hardto imitate

    Value chain, culture,control systems

    CoreCom etencies

    Resource-BasedModel--Internal

    Leadership,Governance

    Integrat

    Social,

    Political,

    Economic,

    Technological,

    Industry Forces

    I/O modelExternalAnalysis

    CompetitiveArena

    Intent, Mission, CoreStrategy, Goals,

    Effectiveness

    FIRMEnvironment

    Alignment/ Fit

    Strategy

    Position

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    External Analysis:I ntifi ti n f rt niti

    Opportunities Threats

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    Layers of the Business

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    Components of

    Scanning: collecting information

    Monitoring: detecting the trend

    Forecasting: anticipating the future Assessing: impact on the firm

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    What is Environmentalnnin

    Environmental scanning is theacquisition and use of information

    about various events in anorganization's external environment,the knowledge of which would assistmanagement in planning the

    organization's future course of action.

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    Objectives Of An Environmental

    detecting scientific, technical, economic, social,and political trends and events important to theinstitution,

    defining the potential threats, opportunities, orchanges for the institution implied by thosetrends and events, and

    env. scanning is an important componentof the organization's strategic planningprocess, improving the org 's ability toreact to and implement change inresponse to external factors.

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    Competitor intelligence

    Competitive intelligence

    Business intelligence Environmental scanning

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    External Audit

    PESTEL

    SWOT Analysis

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    Macro-environment

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    POLITICAL/ GOVERNMENT

    political stability and riskpolitical climate - amount of government activityPolitical party in power and its philosophy

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    Economy

    GNP or GDP per capitaGNP or GDP growthunemployment rateinflation rate

    consumer and investor confidenceDisposable incomecurrency exchange ratestrading partnersbalance of paymentsgovernment debt

    budget deficit or surplusfuture trends

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    Technology

    efficiency of infrastructure, including: roads, ports, airports,hospitals, education, healthcare, communication, etc.industrial productivitynew manufacturing processes

    new products and services of competitorsnew products and services of supply chain partnersany new technology that could impact the companycost and accessibility of electrical power

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    Ecology

    Environmental lawsecological concerns that affecto the firms production processeso customers' buying habitso customers' perception of the company or product

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    Ke As ects of PESTEL

    Not just a list of influences

    Need to understand keydrivers of change

    Focus is on future impact ofenvironmental factors

    Combined effect ofsome of

    the factors likely to be mostimportant

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    Issues Priority Matrix

    HighPriority

    HighPriority

    HighPriority

    MediumPriority

    MediumPriority

    MediumPriority

    Probable Impact on Corporation

    LowPriority

    LowPriority

    LowPriority

    LowMediumHigh

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    Issues Priority Matrix

    HighPriority

    HighPriority

    HighPriority

    MediumPriority

    MediumPriority

    MediumPriority

    Probable Impact on Corporation

    LowPriority

    LowPriority

    LowPriority

    LowMediumHigh

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    Internal Audit Techniques:W T 1

    After an environmental scan, a SWOTwill help analyze your results

    Internal EnvironmentlStrengths Weaknesses

    External EnvironmentlOpportunities Threats

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    The SWOT analysis

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    The SWOT analysis

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    External Factor Analysis Summary

    External

    Weight RatinWeightedScore Comment

    1 2 3 4

    1

    Opportunities

    Threats

    Total Weighted Score

    otes: 1. List opportunities and threats (510 each) in column 1. 2. Weight each factor from 1.0 (Most Important) to 0.0 (Not Important) in Column 2based on that factors probable impact on the companys strategic position. The total weights must sum to 1.00. 3. Rate each factor from 5 (Outstanding)to 1 (Poor) in Column 3 based on the companys response to that factor. 4. Multiply each factors weight times its rating to obtain each factorsweighted score in Column 4. 5. Use Column 5 (comments) for rationale used for each factor. 6. Add the weighted scores to obtain the total weightedscore for the company in Column 4. This tells how well the company is responding to the strategic factors in its external environment. A weighted scoreof 3.0 means average performance.Source: T. L. Wheelen and J. D. Hunger, External Strategic Factors Analysis Summary (EFAS). Copyright 1991 by Wheelen and Hunger Associates.

    Re rinted b ermission.

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    Internal Factor Analysis Summary

    Internal Weight RatinWeightedScore Comment

    1 2 3 4 5

    1

    Strengths

    Weaknesses

    Total Weighted Score

    otes: 1. List st and wea(510 each) in column 1. 2. Weight each factor from 1.0 (Most Important) to 0.0 (Not Important) in Column 2 based on thatrelevance of the factor to the companys strategic position. The total weights must sum to 1.00. 3. Rate each factor from 5 (Outstanding) to 1 (Poor) inColumn 3 based on the companys response to that factor. 4. Multiply each factors weight times its rating to obtain each factors weighted score inColumn 4. 5. Use Column 5 (comments) for rationale used for each factor. 6. Add the weighted scores to obtain the total weighted score for thecompany in Column 4. This tells how well the company is responding to the strategic factors in its external environment A weighted score of 3.0 meansaverage performance..

    Source: T. L. Wheelen and J. D. Hunger, External Strategic Factors Analysis Summary (EFAS). Copyright 1991 by Wheelen and Hunger Associates.Re rinted b ermission.

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    grow and build : market penetration, marketdevelopment, and product development) orintegrative (backward integration, forwardintegration, and horizontal integration) (intensive

    strategy)

    hold and maintain - Market penetration and productdevelopment

    harvest or divest - Liquidations, retrenchment anddivestiture ( defensive strategy)

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    The Ansoff Matrix

    The Product/Market direction of the firm can bemodelled around the Ansoff Matrix. It identifies fourbasic business strategies for the firm:

    Market Penetration

    Market Development

    Product Development

    Diversification

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    The Ansoff Matrix

    Present

    Present

    New

    Market Penetration ProductConsolidation DevelopmentContraction

    MarketDevelopment Diversification

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    Market Penetration

    Objective of this strategy is to increasemarket share. This is done in thefollowing ways:

    Increase the number of users attract users from competitors

    convert non-users into users

    Increase the frequency of purchase Increase the volume of product

    purchased

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    Product Development

    This strategy is aimed at creating newproducts aimed at existing customers.Possibilities are:

    Product reformulation strategies

    Product quality improvement

    Product line extensions

    Product feature enhancements

    New product development

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    Market Development

    The strategy here is to increase thesales of present products by tapping

    new markets:Two Approaches:

    Geographic market expansion

    Using new distribution channels to reach unserved customers

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    Diversification - Types

    Two basic types of diversification can be identified: Concentric Diversification: diversification into related business

    areas

    q Vertical integration

    n Full integration (100% suppliers +controls distributors)n Taper integration (

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    Integration:

    Integration

    Backwards tosources of supply

    Forwards to thecustomer

    Vertical

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    Diversification is a strategic moveDiversification is a strategic moveinto a new product/market activityinto a new product/market activity

    that requires the development ofthat requires the development of

    new competencies or thenew competencies or theaugmentation of existing ones. augmentation of existing ones.

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    Harvest strategy: Limits investment and optimizes cash flow.

    Divestiture: Company exits the industry by selling out early toothers, avoiding liquidation.Daimler Chrysler selling Chrysler after a failed merger

    Liquidation - Arthur Andersen after conviction for evidencedestruction which was later overturned.Retrenchment - specific examples in the construction industrydue to the collapse of the housing market

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    SWOT Matrix

    Strengths-Opportunities (SO)

    Weaknesses-Opportunities (WO)

    Strengths-Threats (ST)

    Weaknesses-Threats (WT)

    Four Types of

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    SOStrategies

    Use a firmsinternal

    strengths

    to takeadvantageof external

    opportunities

    SOStrategies

    StrengthsWeaknesses

    OpportunitiesThreats

    SWOT

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    WOStrategies

    Improvinginternal

    weaknesses by

    takingadvantageof external

    opportunities

    WO

    Strategies

    StrengthsWeaknesses

    OpportunitiesThreats

    SWOT

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    STStrategies

    Use a firmsstrengths

    to avoid or

    reduce theimpact

    of externalthreats

    ST

    Strategies

    StrengthsWeaknesses

    OpportunitiesThreats

    SWOT

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    WTStrategies

    Defensivetactics

    aimed atreducing

    internalweaknesses &avoiding

    environmentalthreats

    WTStrategies

    StrengthsWeaknesses

    OpportunitiesThreats

    SWOT

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    SWOT Matrix

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    COMPETITVE ADVANTAGES

    OF A NATION

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    Porters Diamond

    PESTEL factors differ from country tocountry their competitive impactwill differ from country to country

    Porters (1990) suggests reasons whysome countries are more competitivethan others

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    Porters Diamond

    Model: The Determinants of National

    Source:M. Porter, Competitive Advantage of Nations, Macmillan, 1990.

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    Porters Diamond

    Factor conditions Education, infrastructure, cash, e.g.,Taiwan

    Demand Conditions, e.g., Japanesedemand for quality.

    Firm Strategy, Structure & Rivalry.

    Supporting Industries, e.g Italy,leather, Silicon Valley computerrelated industry

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    Strength of interaction

    Industry clustering

    Geographical location

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    What is competitiveness?

    competitiveness as the set oinstitutions, policies, and factors thatdetermine the level of productivity o

    a country. The level of productivity, in turn, sets

    the sustainable level of prosperity

    that can be earned by an economy.

    N ti l l f

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    Nations level of

    A nations level of competitivenessreflects the extent to which it is ableto provide rising prosperity to its

    citizens.

    12 illars of

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    12 illars of First pillar: Institutions- framework within which

    individuals, firms, and governments interact to generateincome and wealth in the economy. It includes

    Ways in which societies distribute the benefits

    Influences investment decisions and the organization ofproduction.

    Government attitudes toward markets and freedoms andthe efficiency of its operations, excessive bureaucracy andred tape, overregulation, corruption, dishonesty in dealing

    with public contracts, lack of transparency andtrustworthiness, or the political dependence of the judicialsystem

    Role of private institutions, - accounting and reportingstandards and transparency for preventing fraud and

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    Second pillar: Infrastructure

    Well developed infrastructure

    quality and extensiveness ofinfrastructure networks such as

    quality roads, railroads, ports, and airtransport

    electricity supplies

    solid and extensivetelecommunications network

    Thi d ill M i

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    Third pillar: Macroeconomict ilit

    Inflation rate

    interest payments on its past debts.

    F th ill H lth d

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    Fourth pillar: Health andrim r ti n

    quantity and quality of basiceducation received by the population

    Health services provided

    Fifth ill Hi h d ti

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    Fifth pillar: Higher educationn tr inin

    measures secondary and tertiaryenrollment rates

    the quality of education as assessed

    by the business community. The extent of staff training -

    importance of vocational and

    continuous on-the-job training

    Si th pillar Goods market

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    Sixth pillar: Goods marketffi i n

    Healthy market competition

    government intervention in form ofdistortionary or burdensome taxes,

    and by restrictive and discriminatoryrules on foreign ownership or foreigndirect investment (FDI).

    demand conditions such as customerorientation and buyer sophistication

    Seventh pillar Labor market

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    Seventh pillar: Labor marketffi i n

    Flexibility in the labour market

    clear relationship between workerincentives and their efforts, as well

    as the best use of available talent which includes equity in the businessenvironment between women and

    men.

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    capital available for private-sector investmentfrom such sources as loans from a soundbanking sector, well-regulated securitiesexchanges, venture capital, and other financial

    products. ensuring that innovators with good ideas have

    the financial resources to turn those ideas intocommercially viable products and services.

    the banking sector needs to be trustworthy andtransparent.

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    Ninth pillar: Technologicalreadiness

    Tenth pillar: Market size

    Eleventh pillar: Businesssophistication (quality of acountrys business networks andsupporting industries, which can

    be captured by using variables onthe quantity and quality of localsu liers and the extent of their

    12 illars of

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    12 illars of

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    United States - 1

    Switzerland ------2Denmark 3Sweden 4Singapore 5Finland 6Germany 7Netherlands 8 Japan 9Canada 10Hong Kong SAR 11United Kingdom 12Korea, Rep. 13Austria 14Norway 15France

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    CAGE FRAMEWORK

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    Competitor Analysis What the competitor is doing and

    can do, as revealed by its currentstrategy

    What the competitor believes

    about itself and the industry, asshown by its assumptions

    What the competitors capabilities

    are, as shown by its capabilities(its strengths and weaknesses)

    Competitor Analysis Components

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