Sr. No. Issue Action Plan

1 CE Pending Pradeep to provide the feedback by evening

19th Feb 2014

2 Vendor Pending Alisha is working on this she will discuss with

Mr. Nischal for any change

3 Stock to be MigratedPradeep will do today 19th Feb 2014

4 Authorisation Pond RFAlready done to be verified

5 Bin Number updationAlisha will do 19th Feb 2014

6 MAP issues of OA Materials(G Plants)

7 OA TRC Authorizations

8 MR update in CRM Queue to be monitored by help desk team

9 MR Creation in pocket callChunder is working on this.

10 SO/MR update in CRMQueue to be monitored by help desk team

11 Service Order contractQueue to be monitored by help desk team

SCM Related

CRM Services Related

12 Authorisation /QA NIG/CSMC BillingChunder will provide it 19th Feb 2014

13 Queue in error delete/monitor by helpdesk

14 Case for MR issue

not update in CRM

field will provide some cases to rectify the

problem

15 case for SO in case

of Contract expire

field will provide some cases to rectify the

problem

16 Manpower /Rental

Contract not

created

Business Decision

17 Authorisation RAo

ROLE IN CALLS

/Services Request

Chunder will provide it 19th Feb 2014

18 ECC and CRM not in

synch in the  area of

MR and return item

status.

19 Product and Master

data extension

errors.

20 There were 2 MR

created for old SO

and 1MR met and

2nd not updated in

new SO.

21 When MR is

met/spare received

from customer in

ECC updation not

happening in CRM

so(status)

22 Reports to be

verified post

migration

points raised by field in bridge conference call

held on 18th Feb afternoon with all regions.

Chunder will work on this.

23

we are not

authorization to use

all trc related

transition  ie

qa32,mb51n,

mb21n,mb51,mb52

24 Inter-Company Warranty Report

25 2/21/2014 To ensure all

Transactions in ECC

& CRM will be in

Synchonization

26 2/21/2014 RR to be finalized

for the Migrated

post confirmation

from business for

Complete Migration

of Service Contracts

27 24.02.2014 Documentation

28 24.02.2014 Form-16

29 24.02.2014 Consumption Program

Responsibility New

Responsibility

Target Date Status as on 24/02/14 08

p.m.

Pradeep Pradeep/Nischal 2/21/2014

Alisha Nischal/Alisha 2/20/2014

Pradeep Pradeep 2/21/2014 Consulting Team is

working on this with the

help of Navneet Sir we will

resolve it as early as

possible.

Chunder Chunder 2/19/2014

Alisha Alisha 2/19/2014

Alisha 2/24/2014 Sales order problem Alisha

has already informed to

Manu Paliwal

Pradeep 2/20/2014

Help desk Team Helpdesk Team Under monitoring by Das

on daily basis

Chunder Chunder/Bhagwa

nt

2/20/2014 Feedback awaited from

Users. Conclude 25 th Feb

2014

Help desk Team Helpdesk Team Unde monitoring by Das

on daily basis

Help desk Team Helpdesk Team Unde monitoring by Das

on daily basis

Chunder Chunder 2/20/2014 Unde monitoring by Das

on daily basis

Help desk Team Helpdesk Team Unde monitoring by Das

on daily basis

Bhagwant/Pradeep Helpdesk Team Unde monitoring by Das

on daily basis

Bhagwant/Pradeep

Anil Bhagwant /

Pradeep

Chunder 2/19/2014

Helpdesk Team

Helpdesk Team

2/21/2014

Chunder

2/20/2014

Amit Rawat, Insys Changes are done as per

requiremnt. under user

testing.

Chunder is working on this

and will be completedc by

27th Feb 2014

Pradeep /

Hemant / Anil /

Kuldeep

Sanjeev is working on this

to be done 25th Feb 2014

Consulting Team Internal review is going on

within consulting team

then it will be reviewed by

Navneet sir.Complete set

of docket will be given to

Business on 1st march

2014

Mirnal He is working on scenario

and complete the pilot test

on 25th Feb 2014

Pradeep/Chunder

/Nischal

Will be checked on 25th

Feb 2014

Status as on 26/02/14 4 p.m.

Some Problem is encountered by field

Pradeep/Nischal is working on this

Only 10 cases are left error in material type

ZCST testing is going on SANDBOX as per

instruction given by Navneet sir.

As per the solution provided by the

consultant, they need to correct the new

sales orders -"ITEM CATEGORY". Item

category are different in both the sales

orders, i.e. old & new sales order.

Under monitoring by Das on daily basis

Under monitoring by Das on daily basis

Under monitoring by Das on daily basis

Under monitoring by Das on daily basis

Under monitoring by Das on daily basis

Under monitoring by Das on daily basis

Changes are done as per requiremnt. under

user testing.

RR of migrated contracts as per list given by

Bhagwant & Hemant has been completed

yesterday

Internal review is going on within consulting

team then it will be reviewed by Navneet

sir.Complete set of docket will be given to

Business on 1st march 2014

Testing is almost complete ,he will discuss

with Navneet sir and will give complete

Scenario on 27 Feb 2014

Will be checked on 26th Feb 2014